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Hum⁺ by Verizon

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Samsung Galaxy S® III

DuraForce PRO with Sapphire Shield

Microsoft Lumia 735

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Verizon 4G LTE USB Modem 551L

Verizon Verizon SmartHub with Voice

Galaxy Tab E (8.0)

moto z² force edition

Verizon Ellipsis® Jetpack® MHS900L

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Verizon 4G LTE USB Modem UML295

Casio G'zOne Commando®

DuraXV

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Ellipsis™ Jetpack® MHS815L

BlackBerry® Bold™ 9930 smartphone

DROID MINI by MOTOROLA

DROID RAZR M by MOTOROLA

Casio G'zOne Commando® 4G LTE

Verizon Global USB Modem USB730L

LG Extravert™ 2

Samsung Convoy™ 3

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Brigadier™ by Kyocera

Microsoft Surface 3

LG G Vista

LG G2

LG K4™ LTE

moto e⁴ Prepaid

Kyocera DuraXV+

Casio G'zOne Ravine® 2

LG Exalt® LTE

Samsung Gear S3 frontier

Galaxy J3 Mission Prepaid

DROID 3 by MOTOROLA

Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE

Apple® iPad® (9.7-inch)

LG Exalt™

HTC One® (M8)

iPad® Air 2

LTE Internet (Installed)

Verizon Wireless Home Phone T2000

Galaxy Tab E

Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L

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HTC Desire® 530

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Verizon Wireless AirCard® 595

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HTC One M9

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Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11

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Sony Xperia® Z3v

Galaxy Note® Edge

DROID ULTRA by MOTOROLA

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Motorola moto e⁴ plus™ Prepaid

Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA

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HTC Desire® 526

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Samsung Galaxy S® 4 mini

DROID TURBO 2 - Designed by You

Apple® iPad Pro® (10.5-inch)

Samsung Galaxy Note® II

ZenPad™ Z8

BlackBerry® Z10 smartphone

Gear S2

BlackBerry® Q10 smartphone

Nokia Lumia 928

Apple® iPad Pro® (9.7-inch)

Nexus 6

HTC Desire® 626

iPad® mini 4

LG Revere®

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Verizon Wear24™

Verizon Wireless USB760 Modem

ASUS ZenPad™ Z8s

DROID INCREDIBLE 4G LTE by HTC

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G Pad™ 10.1 LTE

Hum^x

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LG Vortex™

Samsung Galaxy Tab® 2 (7.0)

G Pad™ 7.0 LTE

LG Cosmos™ 2

Verizon MiFi™2200 Intelligent Mobile Hotspot

DROID RAZR by MOTOROLA

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LG G Pad™ X8.3

Samsung Intensity™ III

Nokia Lumia 822

Gear S®

Motorola RAZR V3m

BlackBerry® Z30 smartphone

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Samsung Galaxy Tab S3

Nokia Lumia Icon

BlackBerry® Bold 9650 smartphone

Sonim XP5

LG Optimus Zone™ 2 Prepaid

LG Migo^sm

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Samsung Galaxy S® III mini

Dell™ Vostro™ V13 Laptop

DROID X by MOTOROLA

HTC One® (M8) for Windows®

Ellipsis® Kids

Spartan GoCam™

Samsung Illusion™

Lancet™ for Android™

Motorola Barrage™

Motorola MOTO™ W755

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BlackBerry® Tour™ 9630 smartphone

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LG Optimus Exceed™ 2

LG enV®2

iPad® mini 3

DROID DNA by HTC

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Verizon Wireless USB720 Modem

Samsung Alias™ 2

Transpyre™ Prepaid

Delphi Connect with 4G LTE Mobile Hotspot

Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot

DROID X2 by MOTOROLA

DROID 4 by MOTOROLA

BlackBerry® Bold™ 9930 smartphone without camera

Samsung Knack™

Pantech Hotshot™

Pantech Perception™

Samsung Galaxy Stellar™

Samsung Smooth™

LG VX5500

2018 Camry by Toyota

DROID RAZR MAXX by MOTOROLA

Apple® iPad® with Retina display

Verizon Wireless UMW190 Global USB Modem

Samsung Galaxy Tab® S

Pantech Breakout™

DROID RAZR HD by MOTOROLA

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Lancet™

LG Extravert™

Verizon Wireless AirCard® 595U USB Modem

Sony Xperia® Z2

Nokia Lumia 2520

LG enV® TOUCH

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Verizon Wireless UM175 USB Modem

BlackBerry® Storm2™ 9550 smartphone

HP Elite x2 1012

DROID INCREDIBLE 2 by HTC

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Casio G'zOne Boulder®

Watch Urbane™ 2nd Edition LTE

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HTC One® max

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Samsung Galaxy Note® 10.1 2014 Edition

DROID CHARGE by SAMSUNG

Hydro ELITE by KYOCERA

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Galaxy Nexus by Samsung

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Google Nexus 7

HTC One® remix

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DROID BIONIC by MOTOROLA

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Pantech Jest™ 2

Spectrum™ 2 by LG

Samsung Galaxy Note® Pro

Samsung Galaxy View

Intuition™ by LG

Casio G'zOne Rock™

Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot

Windows Phone 8X by HTC

Motorola W385

LG VX8360

ZTE Cymbal® LTE

Samsung Galaxy Tab® (7.7)

Verizon Wireless USB727 Modem

Samsung Fascinate™

BlackBerry® 8830 World Edition smartphone

Lucid™ by LG

Samsung Juke

DROID INCREDIBLE by HTC

BlackBerry® Curve™ 9330 smartphone

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HTC Desire® 612

BlackBerry® Curve™ 8530 smartphone

Lucid™2 by LG

LG Chocolate®

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LG Voyager™

Casio G'zOne Brigade®

DROID 2 GLOBAL by MOTOROLA

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Pantech Caper™ Prepaid

LG Optimus Zone™

Verizon Wireless CDM8950

LG VX8350

Motorola MOTO™ VU204

Motorola Adventure™ V750

LG VX5300

Samsung SCH-u410

Samsung ATIV Odyssey™

BlackBerry® Curve™ 9310 smartphone

Samsung Gear S2 classic

Samsung Galaxy Legend™

LG Chocolate® Touch

HTC Rhyme™

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Samsung Reality™

HP Spectre x2

Moto X™ - Designed by You

Moto X™ - Designed by You (2nd Generation)

Samsung ATIV SE™

Delphi Connect

Verizon Wireless CDM8975

DROID 2 by MOTOROLA

Pantech Crux™

Samsung SCH-a870

Samsung SCH-u430

Motorola W315

Samsung FlipShot®

BlackBerry Classic Non-Camera

Spectrum™ by LG

LG Dare™

Motorola MOTOKRZR K1m

DROID XYBOARD 10.1 by MOTOROLA

Verizon Wireless Escapade®

LG VX6100

LG Ally™

DROID PRO by MOTOROLA

Verizon Wireless G'zOne Type-S Push to Talk without Camera

Motorola V325

DROID XYBOARD 8.2 by MOTOROLA

Samsung SCH-a670

Samsung SCH-u540

Verizon Wireless Coupe™

LG Clout™

LG VX3200

LG Enlighten®

Verizon Wireless V740 ExpressCard

Sierra Wireless AirCard® 555D

HP® Mini 1151NR Netbook

LG VX5200

Samsung Omnia® II

Verizon Wireless Salute™

Revolution™ by LG

LG enV®

Motorola E815

LG Chocolate® 3

Sierra Wireless AirCard® 580

LG VX8700

LG Optimus Exceed™

Motorola V60s

Casio EXILIM

Motorola XOOM™

Nokia 6205

Luge™ by Motorola Prepaid

LG Versa™

Samsung SCH-a310

HTC Trophy™

Nokia 2705 Shade™ Non-Camera

Motorola RAZR V3m in Gray

Motorola MOTO™ Z6c World Edition

Verizon AD3700 Global USB Modem

HTC Rezound™

G'zOne Boulder™ Black and Silver

Casio G'zOne Ravine® 2 Non-Camera

DROID ERIS by HTC

Samsung Rogue™

Verizon Wireless USB1000 Global USB Modem

Motorola RAZR V3c

Motorola MOTO™ Z6cx World Edition without Camera

LG VX3300

Samsung SCH-a650

LG VX4500

BlackBerry® Curve™ 9370 smartphone

Samsung Zeal™

Gateway® LT2016u Netbook

DROID R2D2 by MOTOROLA

Samsung SCH-a630

Samsung SCH-a950

Samsung Sway™

Verizon Wireless PC770 2-in-1 Card and ExpressCard®

Motorola V710

Samsung Glyde™

Motorola V325i

Motorola Rival™

Nokia 2285

LG VX4650

Samsung Continuum™

Nokia 6015i Prepaid

Samsung Trance™

Samsung SCH-a850

LG V

Nokia 2705 Shade™

Motorola Entice™

LG VX6000

HP® Mini 110-3098NR Netbook

Compaq® Mini CQ10-688nr Netbook

Samsung Gleam®

Samsung SCH-u550

HP® Mini 311-1037NR Netbook

LG Glance™

Nokia 3589i

Samsung Omnia®

Verizon Wireless PN-300

Motorola Rapture™ VU30

Verizon Converged VOIP Device

Samsung SCH-a930

LG VENUS™

Nokia 6215i

HTC Ozone™ with TALKS™ for Verizon Wireless

Samsung Renown™

Verizon Wireless U630 PC Card

Nokia 6315i

Samsung SCH-n330

HP® Mini 210-1076NR Netbook

Motorola V325xi

Verizon Wireless Blitz® Prepaid

Nokia 6236i

HTC Touch Pro™

Motorola V276

Verizon Wireless V620

Nokia 2128i

Verizon XU870 Global ExpressCard®

Motorola MOTORAZR maxx Ve

LG VX8100

Motorola MOTORIZR Z6tv

Samsung Galaxy Tab® 4

Motorola C333

Jest™

Motorola V60p

ASUS ZenFone™ V

Kyocera KX414

Motorola C343

HP® Pavilion dm1-3010nr Notebook

HP® Pavilion dm1-2010nr Entertainment Notebook

Verizon Wireless Adamant™

All memory capacities and all colors supported.

Factory Data Reset (Powered On) - Samsung Galaxy S® 4

A factory data reset may help with a blank or frozen screen, apps crashing or freezing, keypad/touchscreen problems, can't hear, device making noises, can't make or receive calls, and device won't sync.

Perform a factory data reset only if absolutely necessary and review this need to know info before proceeding to prevent the potential loss of important data (e.g., contacts, music, pictures, downloaded apps, etc.).

An alternate reset method is available if the device is unresponsive or won't power on.

From a Home screen, navigate: Apps > Settings.
These instructions apply to Standard mode only.
Tap Backup and reset.
If unavailable, tap the Menu icon (located at the bottom-left) then tap Switch to list view.
Tap Factory data reset.
If troubleshooting third-party apps, disable (uncheck) the Automatic restore option.
Tap Reset phone.
If presented, enter the current passcode or draw the unlock pattern.
Tap Delete all.
Allow several minutes for the factory data reset and reboot processes to complete.
To set up the device after the process has completed, refer to Initial Activation and Setup.

Related Topic: Video Icon Factory Data Reset

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