Reset App - Samsung Galaxy S® 4

If your device crashes, resets itself or freezes, it may be caused by apps and this info may help.

Note Personal data such as Browser bookmarks and other customized app settings can be backed up to and restored from Google's servers.

  1. From a Home screen, navigate: Apps > Settings > Application manager.
    Note These instructions apply to Standard mode only.
    Note If unavailable, tap the Menu icon Menu (located at the bottom-left) then tap Switch to list view.
  2. From the All tab, locate then select the appropriate app.
  3. Tap Force stop.
  4. Tap OK.
  5. From the Storage section, tap Clear data.
    Note Option may not be available for all apps.
    Note Resetting an app or clearing data storage may delete saved info within the app (e.g., calendar events may be lost).
  6. Tap OK.
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