Soft Reset - Samsung Galaxy S® 4

Soft reset can resolve issues like continuous resetting/rebooting, device crashing, freezing, won't ring or vibrate, can't make or receive calls, device locks up, and keypad doesn't respond.

Note A soft reset (turning the device off then back on) is similar to restarting a desktop computer and is one of the first steps in troubleshooting a device. A soft reset won't affect data on the device.

  1. Press and hold the Power button (located on the right edge).
  2. Tap Restart.
  3. Tap OK.
    If unable to perform a soft reset, remove then re-insert the battery.
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