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Manage Photos / Videos - Verizon Cloud - Apple® iPhone®

Note Notes:

  • Uploading or downloading music and documents to an Apple iOS device with the Verizon Cloud isn't supported.
  • Ensure your Verizon Cloud app is up to date as the steps below apply to the most recent version.

 

Caution If you choose 'All Files' from the Verizon Cloud menu then access your content folders, you may see a screen where there is no back or menu button. If so, simply swipe the screen from left to right to return to the main menu.
Swipe to menu
 

  1. Tap the Verizon Cloud icon Verizon Cloud.
  2. Tap the Navigation Menu icon (located upper-left).
    Tap the Navigation Menu Icon
  3. Tap Photos & Videos.
    Note If you choose 'All Files' from the menu, you may land on a screen where there is no back or menu button. If so, simply swipe the screen from left to right to access the Verizon Cloud menu.
    Tap Photos & Videos
  4. Select a sorting option (located at the bottom).
    • All
    • Timeline
    • Flachbacks
    • Albums
    • Stories
    Select a Sorting Option
    Remove Pictures and Videos From Album
    Delete an Album
    View Stories
    View Flashbacks
    Create Photo Collage
  5. Navigate to a photo(s).
    Navigate to a Photo
    Download and Restore
    Add to Album
    Create Favorites
    View Picture Info
    Delete a Photo or Video
    Add Stickers and Borders to a Photo

 

Sorting Options
Top

 

Download and Restore

  1. Tap the Contextual Menu icon Tap the Contextual Menu (located upper-right).
  2. Tap Select.
    Tap Select
  3. Select the desired picture(s)/video(s) then tap the Contextual Menu icon (located upper-right).
    Note Selected when a check mark is present.
    Tap the Contextual Menu Icon
  4. Tap Download.
    Tap Download

 

Related Topics:

 

Sorting Options
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Add to Album

  1. Tap the Contextual Menu icon Tap the Contextual Menu (located upper-right).
  2. Tap Select.
    Tap Select
  3. Select the desired picture(s) or video(s) the tap the Contextual Menu icon (located upper-right).
    Note Selected when a check mark is present.
    Tap the Contextual Menu Icon
  4. Tap Add to Album.
    Tap Add to Album
  5. Tap New Album.
    Note To add to an existing album, select an album then tap the check mark to confirm the selection.
    Tap New Album
  6. Enter an album name then tap Save.
    Tap Save

 

Related Topics:

 

Sorting Options
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Remove Pictures and Videos From Album

  1. Tap Albums (located in the lower-right).
    Tap Albums
  2. Tap an album.
    Tap the Contextual Menu Icon
  3. Tap the Contextual Menu icon Tap the Contextual Menu (located upper-right).
  4. Tap Select (Select All).
    Tap Select
  5. Select the picture(s) or video(s) then tap the Contextual Menu icon (located upper-right).
    Note Picture is selected when a check mark is present.
    Tap the Contextual Menu Icon
  6. Tap Remove From Album.
    Tap Remove From Album
  7. Tap Yes.

 

Related Topics:

 

Sorting Options
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Delete an Album

  1. Tap Albums (located lower-right).
    Tap Albums
  2. Tap the Contextual Menu icon Tap the Contextual Menu (located upper-right).
  3. Tap Select (Select All).
    Tap Select
  4. Select the album(s) then tap the Contextual Menu icon Tap the Contextual Menu (located upper-right).
    Note Album is selected when a check mark is present.
    Tap the Contextual Menu Icon
  5. Tap Delete.
    Tap Delete
  6. Tap Yes.

 

Related Topics:

 

Sorting Options
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Create Favorites

  1. Tap the Contextual Menu icon Tap the Contextual Menu (located upper-right).
  2. Tap Select.
    Tap Select
  3. Select the desired picture(s) or video(s) then tap the Contextual Menu icon Tap the Contextual Menu (located upper-right).
    Note Selected when a check mark is present.
    Tap the Contextual Menu Icon
  4. Tap Add to Favorites.
    Tap Add to Favorites

 

Related Topics:

 

Sorting Options
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View Picture Info

  1. Tap the Contextual Menu icon Navigate to a Media File (located upper-right).
    Navigate to a Media File
  2. Tap Info.
    Tap Info
  3. View the info then tap the back arrow (located upper-left).
    Tap the Back Arrow

 

Related Topics:

 

Sorting Options
Top

 

Delete a Photo or Video

  1. Tap the Contextual Menu icon Tap the Contextual Menu (located upper-right).
  2. Tap Select.
    Tap Select
  3. Select the desired picture(s) or video(s) then tap the Contextual Menu icon Tap the Contextual Menu (located upper-right).
    Note Selected when a check mark is present.
    Tap the Contextual Menu Icon
  4. Tap Delete.
    Tap Delete
  5. Tap Yes.

 

Related Topics:

 

Sorting Options
Top

 

View Stories

Note Notes:

  • Only pictures with the .jpg (.jpeg) file extension are used to create Smart Folders.
  • During the initial backup, a folder must have at least 5 pictures in .jpg (.jpeg) format and 90% of the pictures must be in the .jpg (.jpeg) format to generate a Smart Folder.
  • If more pictures are added to an existing folder that had less than 5 pictures in it during the initial backup a Smart Folder is still not created. Creation of a new folder is required.
  • New folders being backed up must have at least 5 pictures in the .jpg (.jpeg) format and 90% of the pictures must be in the .jpg (.jpeg) format.

 

  1. Tap Stories (located at the bottom).
    Tap Stories
  2. Select a story.
    Select a Story
  3. Tap the Play Story icon.
    Tap the Play Story Icon
  4. If prompted, tap Download RealTimes to download the required RealTimes player app.
  5. View the story.
    View the Story
  6. Tap the Back arrow (located upper-left) to return to Verizon Cloud.
    Tap the Back Arrow

 

Related Topics:

 

Sorting Options
Top

 

View Flashbacks
Note Flashbacks are pictures that are stored in your Verizon Cloud that are at least a year old.

  1. Tap Flashbacks.
    Tap Flashbacks
  2. Tap a Flashback.
    Tap a Flashback

 

Related Topics:

 

Sorting Options
Top

 

Add Stickers and Borders to a Photo

  1. Tap the Contextual Menu icon Tap the Contextual Menu (located upper-right).
  2. Tap Select.
    Tap Select
  3. Select a photo then tap the Contextual Menu icon (located upper-right).
    Tap the Contextual Menu Icon
  4. Tap Add Stickers.
    Tap Add Stickers
  5. Add a border or stickers.

 

Add a Border

  1. Tap Borders (located at the bottom).
    Tap Borders
  2. Adjust the border (e.g., Size, Radius, Color, etc.) as desired then tap Done.
    Tap Done
  3. Tap Save (located upper-right) then tap the Back Arrow (located upper-left).
    Tap Save

 

Sorting Options
Top

 

Add a Sticker

  1. Tap Stickers.
    Tap Stickers
  2. Tap a sticker.
    Tap a Sticker
  3. Adjust the location of the sticker then tap Save (located upper-right).
    Tap Save
  4. Tap the Back Arrow (located upper-left).
    Tap the Back Arrow

 

Sorting Options
Top

 

Create Photo Collage

  1. Navigate to the desired pictures then tap the Contextual Menu icon (located upper-right).
    Tap the Contextual Menu Icon
  2. Tap Select.
    Tap Select
  3. Select the desired pictures then tap the Contextual Menu icon (located upper-right).
    Tap the Contextual Menu Icon
  4. Tap Create Collage.
    Tap Create Collage
  5. Tap Edit.
    Tap Edit
  6. Adjust the image layout.
    Note To change the image layout tap either the left or right arrow.
    Adjust the Image Layout
  7. Remove any unwanted pictures then tap Done.
    Note The picture is removed from the collage if the check mark is not highlighted.
    Tap Done
  8. Tap Save then tap the Back Arrow.
    Tap the Back Arrow

 

Sorting Options
Top

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