Uninstall and Reinstall - Verizon Cloud - Windows®

Note Uninstalling Verizon Cloud also removes the USB drivers that installed along with the app.

  1. Ensure the wireless device is disconnected from the computer.
  2. From the Windows desktop, navigate: Start > (Settings) > Control Panel > (Programs) Uninstall a Program.
    Note With Windows XP navigate: Start > (Settings) > Control Panel > Add / Remove Programs.
    Note With Windows 10, right-click Start then click Programs and Features.
  3. Select Verizon Cloud then click Uninstall/Change (Change/Remove).
  4. Click Yes.
  5. Click Finish.
  6. Restart the computer.
    Note Refer to Restarting the Operating System for additional assistance.
  7. If necessary, Download and Install Verizon Cloud - Windows.