Uninstall and Reinstall - Verizon Cloud - Windows®
Uninstalling Verizon Cloud also removes the USB drivers that installed along with the app.
Ensure the wireless device is disconnected from the computer.
From the Windows desktop, navigate: Start > (Settings) > Control Panel > (Programs) Uninstall a Program.
With Windows XP navigate: Start > (Settings) > Control Panel > Add / Remove Programs.
With Windows 10, right-click Start then click Programs and Features.
Select Verizon Cloud then click Uninstall/Change (Change/Remove).