Remove SIM Card - Nokia Lumia 928

Instructions on inserting/removing your SIM can help with activation issues/errors, browser connection problems and a blank/frozen screen.

Caution Caution:
  • Don't attempt to remove the SIM card while the device is powered on. Doing so may harm the SIM card and/or the device.
  • Don't modify or alter your SIM card. Refer to these additional 4G SIM card do's and don'ts.


  1. Ensure that the device is powered off.
  2. Remove the SIM card tray.
    Note Utilizing the notch, carefully detach then remove the tray (located on the top edge of the device).
    Remove SIM card tray
  3. Remove the SIM card as shown.
    Note If applicable, refer to Insert the SIM Card.
    Remove SIM card