Verizon Cloud - Apple® iPhone® - Sync Media

Caution Caution:

  • If you have a prepaid number, you can only sync contacts.
  • The use of Wi-Fi to sync content helps reduce any applicable data charges.


Note Ensure your Verizon Cloud app is up to date as the following steps apply to the most recent version.

  1. Tap the Verizon Cloud icon Verizon Cloud.
  2. Tap the Navigation Menu icon (upper-left).
    Tap the Navigation Menu Icon
  3. Tap Settings.
    Tap Settings
  4. Adjust backup settings (e.g., What to back up, How to back up.)
    Cloud Backup Settings
  5. When complete, tap the Navigation Menu icon (upper-left).
  6. Tap Home.
    Tap Home
  7. Tap the Backup icon (upper-right).
    Tap the Backup Icon
  8. Tap the Back Up Now button.
    Note If not connected to Wi-Fi, a pop-up appears asking if you want to continue using your cellular data.
    Tap Back Up Now