Apple iPhone 6 Plus
Apps & Widgets
Restart Restrictions After a 911 Call - Verizon Smart Family - Website
Restart Restrictions After a 911 Call - Verizon Smart Family™ - Website
When a child device dials 911, existing call restrictions are subsequently disabled and must be reset via the My Verizon website or Verizon Smart Family app (
To perform the steps below, you need to:
use a tablet, desktop or laptop computer with an up to date web browser (e.g., Chrome, Edge, Firefox, Safari etc.)
sign in using a
user ID or mobile number that has
Account Owner or Manager
ensure the child device is powered off prior to adding or removing blocks, restrictions, limits, etc.
From a web browser, visit
Manage Verizon Smart Family
From the '[Child] called 911...' prompt click
Previous limits and restrictions on calls are automatically restored.