Remove SIM Card - Moto X™

Instructions on inserting/removing your SIM card can help with activation issues/errors, browser connection problems and a blank/frozen screen.

Caution Caution:
  • Don't attempt to remove the SIM card while the device is powered on. Doing so may harm the SIM card and/or the device.
  • Don't modify or alter your SIM card. Refer to these additional 4G SIM card do's and don'ts.

 

  1. Ensure the device is powered off.
  2. From the left edge of the device (display facing up), remove the SIM tray.
    Note Utilize the insertion/removal tool to unlock the tray by inserting it into the provided slot.
    Remove SIM tray
  3. Remove the SIM card from the tray.
    Note If applicable, refer to Insert the SIM Card.
    Remove SIM card
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