Factory Data Reset (Powered On) - Nexus 7

A factory data reset may help with a blank or frozen screen, apps crashing or freezing, keypad/touchscreen problems, can't hear, device making noises, can't make or receive calls, and device won't sync.

Caution Perform a factory data reset only if absolutely necessary as it removes all data including:

  • Google account
  • System and app data
  • App settings
  • Downloaded apps
  • Music, pictures and videos (It is recommended to backup this data).

Note Notes:

  • Personal data (e.g., Wi-Fi passwords, browser bookmarks, etc.) can be backed up to Google's servers.
  • Disable Automatic Restore prior to performing a hard reset when attempting to determine whether a third party app is the cause of an Operating System / App issue.
  • An alternate reset method is available if the device can be powered on and is responsive.

  1. From a Home screen, navigate: Apps Apps icon > Settings Settings icon > Backup & Reset Backup and reset icon.
  2. Tap Factory data reset.
  3. Tap Reset tablet.
    Note If presented, enter the current passcode or draw the unlock pattern.
  4. Tap Erase everything.
    Note Allow several minutes for the factory data reset and reboot processes to complete.
    Note If applicable, set up your device.

Related Topic: Video Icon Factory Data Reset