This can help if you're unable to browse the Internet or a web page won't display.
If unable to access the app, temporary Internet files can also be cleared by resetting the browser app. However, utilizing this method results in ALL settings / preferences (e.g. browser bookmarks) being cleared.
Clear Cache
Clear History
Clear All Cookie Data
Clear Cache
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Launch the web browser.
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Tap Menu
(below the display at the far right).
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Tap Settings.
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Tap Privacy.
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Tap CLEAR BROWSING DATA.
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Ensure Clear the cache is checked then tap Clear.
Visited website content stored on the device. The cache enables the browser to download only the content that has changed since the last time a website was visited. Since the browser only downloads changed content, pages are loaded faster.
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Clear History
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Launch the web browser.
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Tap Menu
(below the display at the far right).
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Tap Settings.
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Tap Privacy.
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Tap CLEAR BROWSING DATA.
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Ensure Clear browsing history is checked then tap Clear.
A listing of URLs (website addresses) that have been recently visited.
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Clear All Cookie Data
Some cookies contain customized preference and logon information for previously visited websites. Once deleted, the website may prompt for this information again.
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Launch the web browser.
-
Tap Menu
(below the display at the far right).
-
Tap Settings.
-
Tap Privacy.
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Tap CLEAR BROWSING DATA.
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Ensure Clear cookies, site data is checked then tap Clear.
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