Remove Corporate Email Account (Exchange ActiveSync) - Nokia Lumia Icon

Removing then re-adding your corporate email account (Exchange ActiveSync) often fixes login and not receiving email issues.

  1. From the Start screen, swipe left to display the apps list.
    Note Alternatively, tap All apps All Apps icon (located in the lower-right; may require scrolling to the bottom).
  2. Tap Settings.
  3. Tap Accounts.
  4. Tap Your email and accounts.
  5. Tap the Corporate Sync account (Exchange ActiveSync).
  6. Tap Manage.
  7. Tap Delete acount.
  8. Tap Delete to confirm.

 

Related Topic: Set Up Corporate Email

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