Apple® iPhone® 5s - Check Memory

To free up space if your device runs slow or crashes/resets, apps freeze when running them, or you can't save media, view this info.

  1. From the Home screen, navigate: Settings Settings icon > General > iPhone storage.
  2. From the STORAGE section, view any of the following:
    Used
    Device memory currently being used.
    Available
    Available memory on device.
  3. From the ICLOUD section, view any of the following:
    Note iCloud storage info reflects content stored in the cloud which doesn't affect device performance.
    Total Storage
    Total iCloud storage space based on customer profile.
    Available
    Available memory in iCloud.

NoteNotes:

  • Cache memory being used by your iPhone can be quickly dumped by turning your device off and then back on again.
  • To free up additional storage space, unused items may be removed from the device such as:
    • Apps
    • Music
    • Pictures or Videos
      • Deleted pictures and videos are moved to the "Recently Deleted" album and must be cleared to free up memory.
    • Messages
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