Apple® iPhone® 5s - Check Memory

To free up space if your device runs slow or crashes/resets, apps freeze when running them, or you can't save media, view this info.

  1. From the Home screen, navigate: Settings Settings icon > General > iPhone storage.
  2. From the STORAGE section, view any of the following:
    Device memory currently being used.
    Available memory on device.
  3. From the ICLOUD section, view any of the following:
    Note iCloud storage info reflects content stored in the cloud which doesn't affect device performance.
    Total Storage
    Total iCloud storage space based on customer profile.
    Available memory in iCloud.


  • Cache memory being used by your iPhone can be quickly dumped by turning your device off and then back on again.
  • To free up additional storage space, unused items may be removed from the device such as:
    • Apps
    • Music
    • Pictures or Videos
      • Deleted pictures and videos are moved to the "Recently Deleted" album and must be cleared to free up memory.
    • Messages