Auto Receive Messages - HTC One®

Note If you're not receiving picture / video messages, follow the steps below to ensure 'Auto-retrieve' is turned on.

  1. From a Home screen, navigate: Apps Apps icon > Messages.
    Note If unavailable, tap the Apps dropdown menu Apps dropdown menu icon (located in the upper-left) then tap Alphabetical. If still unavailable, refer to Manage App Icons.
  2. Tap the Menu iconMenu icon(upper-right).
  3. Tap Settings.
  4. Tap Multimedia messages (MMS).
  5. Tap Auto-retrieve.
    Note Enabled when a checkmark Checkbox icon is present.