Unblock SIM PIN - HTC One®

Note The PIN Unblocking Key (PUK) is utilized to reset a blocked SIM card.

  • For Postpaid accounts, you must obtain the PUK via the My Verizon website before proceeding.
  • For Prepaid accounts, contact customer service to obtain the PUK before proceeding.

 

  1. Ensure the device is powered on.
  2. From the keypad, enter the 8-digit PUK and a new PIN (4 to 8-digits) then tap OK.
    Caution If an invalid PUK is entered too many times, the SIM card is permanently disabled.
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