View Phone Info - HTC One®

  1. From a Home screen, navigate: Apps Apps icon > Settings.
    Note If unavailable, tap the Apps dropdown menu Apps dropdown menu icon (located in the upper-left) then tap Alphabetical. If still unavailable, refer to Manage App Icons.
  2. Tap About.
  3. Tap Network.
  4. Verify the following:
    • Operator name
    • Signal strength
    • Cellular network type
    • Service state
    • IMS service state 
    • Roaming
  5. Tap the Back arrow < (located in the upper-left).
  6. Tap Phone identity.
  7. Verify the following:
    • Phone name
    • Model number
    • IMEI
    • IMEI SV
    • Device serial number
    • ICC ID
    • Phone number
    • IP address 
    • Wi-Fi MAC address
    • Bluetooth address
    • Hardware version
    • Last factory data reset
  8. Tap the Back arrow <.
  9. Tap Software information.
  10. Verify the following:
    • Android version
    • HTC Sense version
    • Software number
    • HTD SDK API Level
    • Tap More then verify the following:
      • Kernel version
      • Baseband version
      • Build number
      • Software status 
    • PRI Version
    • PRL Version
    • ERI Version
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