Auto Restore - HTC One®

Prior to completing a factory data reset, view this info to ensure apps and settings are backed up.

Note When attempting to determine whether a third-party app is the cause of an operating system or app issue, ensure Automatic Restore is disabled prior to a performing a factory data reset.

  1. From a Home screen, navigate: Apps Apps icon > Settings.
    Note If unavailable, tap the Apps dropdown menu Apps dropdown menu icon (located in the upper-left) then tap Alphabetical. If still unavailable, refer to Manage App Icons.
  2. Tap Backup & reset.
  3. Ensure Back up my data is switched on On switch icon to enable.
  4. To enable automatic restoration of backed up settings and other data after an app has been reinstalled, ensure Automatic restore is enabled.
    Note Enabled when a check mark is present.
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