To request assistance select an option.
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Immediate Assistance (Non-subscriber)
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A Verizon customer who does not subscribe to the Roadside Assistance service can still use the service on a per use basis.
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Logged In (Subscriber)
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A Verizon customer who does subscribe to the Roadside Assistance service.

Immediate Assistance (Non-subscriber)
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Select Immediate Assistance.

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Select Continue.

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Continue with requesting assistance.
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Logged In
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Select Request Assistance.
If not already logged into the app, select Log In.

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Continue with requesting assistance.
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Requesting Assistance
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Select Yes, I am safe.
If you are not safe or are in an emergency situation call 911.

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Select an option:
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Use GPS
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Use Address
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Enter the address of the vehicle location then select Use Address.

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If desired, add a picture of the location of the vehicle or any special instructions then select Continue.

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Select the vehicle issue.
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Will not start
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Has a flat tire
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Out of fuel
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Locked out / Lost keys
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Has mechanical issue
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Is damaged / stuck
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Other

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Answer any additional questions then select Continue.

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Select Submit.

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