Request Assistance - Roadside Assistance - Android®
To request assistance select an option.
- Immediate Assistance (Non-subscriber)
- A Verizon customer who does not subscribe to the Roadside Assistance service can still use the service on a per use basis.
- Logged In (Subscriber)
- A Verizon customer who does subscribe to the Roadside Assistance service.
Immediate Assistance (Non-subscriber)
- Select Immediate Assistance.
- Select Continue.
- Continue with requesting assistance.
- Select Request Assistance.
If not already logged into the app, select Log In.
- Continue with requesting assistance.
If not already logged into the app, select 
- Select Yes, I am safe.
If you are not safe or are in an emergency situation call 911.
- Select an option:
- Use GPS
- Use Address
- Enter the address of the vehicle location then select Use Address.
- If desired, add a picture of the location of the vehicle or any special instructions then select Continue.
- Select the vehicle issue.
- Will not start
- Has a flat tire
- Out of fuel
- Locked out / Lost keys
- Has mechanical issue
- Is damaged / stuck
- Other
- Answer any additional questions then select Continue.
- Select Submit.
If you are not safe or are in an emergency situation call 911.
