Manage DTMF Tones - Samsung Galaxy Note® 3

If you're calling into an automated dial-in system (e.g., voicemail) and your dialpad entries aren't being recognized, view this info.

Note Dual-tone multi-frequency (DTMF) tones are used by automated dial-in systems such as voicemail or where prompts are used to navigate.

  1. From a home screen, select Phone Home screen Phone icon (located in the lower left).
    Note If unavailable, navigate: Apps > Phone.
  2. From the Keypad tab, tap Menu Menu icon (located at the bottom).
  3. Select Settings.
  4. Tap Call.
  5. Select DTMF Tones.
  6. Select one of the following:
    • Normal
    • Long