Soft Reset - Samsung Galaxy Note® 3

A soft reset can resolve issues like continuous resetting/rebooting, device crashing, freezing, won't ring or vibrate, can't make or receive calls, device locks up, and keypad doesn't respond.

Note A soft reset is similar to restarting a desktop computer and is often one of the first steps in troubleshooting a device. In most cases, a soft reset won't affect data on the device unless the battery is very low.

  1. Press and hold the Power button.
  2. Tap Restart.
  3. Tap Restart.
    Note If unable to perform a soft reset, remove then re-insert the battery.
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