Verizon Ellipsis® 7 - Install Device Software Update

Caution Caution:

  • Battery level requirements:
    • minimum of 40% (not charging)
    • minimum of 20% (while charging)
  • A system update won't be received while roaming.

Note Notes:

  • An active Verizon Wireless 4G LTE SIM card is necessary to complete the update.
  • A system update can also be done over a Wi-Fi network.
  • If you do not have a 4G LTE data connection, you can use the Ellipsis help app.

  1. Check software verison by navigating: Apps > Settings > About Tablet.
    The most current software versions are MV7B_41D37_442 and MV7A_41D37_442A.
  2. Tap Check for new system update.
  3. If an update is available, tap Download Now.
  4. Tap Install Now.
    Note Repeat steps as needed until your device is on the most current software version.
  5. If the update is not successful, use the Ellipsis help app.

Ellipsis Help App

Note Connecting to Wi-Fi is recommended.

  1. From a Home screen, tap Apps.
  2. Tap Play Store.
  3. Search the Play Store for 'Ellipsis Help' then tap UPDATE.
    Note If you see 'Uninstall' instead of 'Update', the app is up to date.
    help app
  4. Tap OPEN to download the app then tap ACCEPT.
    Note Wait for 1 minute for the system update notification.
    Open the help file
  5. Tap Power Cycle Now then wait for update to be completed.
    Note This may take up to 5 minutes.

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