Remove a Personal Email Account - Samsung Galaxy Note® Pro

Removing then re-adding your email often fixes login and not receiving email issues.

  1. From a Home screen, navigate: Apps icon Apps icon > Settings > Accounts.
  2. Tap Microsoft Exchange ActiveSync.
  3. Tap the appropriate account.
  4. Tap the Menu icon Vertical Menu icon (located in the upper-right).
  5. Tap Remove account (located in the upper-right).
  6. Tap Remove account to confirm.

Related Topic: Add a Personal Email Account