Follow the steps below to clear temporary files and free up storage on your device without losing info.
Clear Individual App Cache
- From a Home screen, tap the Apps icon
(lower-middle).
- Tap Settings.
If unavailable, tap the Dropdown menu
(upper-left) then tap Alphabetical. If still unavailable, refer to Manage App Icons.
- From the DEVICE section, tap App manager.
- Tap the appropriate app.
- Tap Storage.
- From the Cache section, tap Clear cache.
Clear All Cached Data
- From a Home screen, tap the Apps icon
(lower-middle).
- Tap Settings.
If unavailable, tap the Dropdown menu
(upper-left) then tap Alphabetical. If still unavailable, refer to Manage App Icons.
- From the DEVICE section, tap Storage & USB.
- Tap Cached data.
- From the 'Clear cached data?' prompt, tap OK.