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Samsung Galaxy S 5
Turn Voice & Video On / Off - HD Voice - Samsung Galaxy S 5
Turn Voice & Video On / Off - HD Voice - Samsung Galaxy S™ 5
HD Voice isn't recommended if you use a 1X/3G Network Extender or a TTY/TDD device.
HD Voice on the smartphone must be turned on if you use a 4G Network Extender.
If located in Alaska, it's not recommended to turn off HD Voice for troubleshooting purposes as it causes the device to roam off the Verizon Wireless network.
HD Voice calling requires both parties to be in Verizon 4G LTE coverage area, have HD voice capable devices and be provisioned for HD Voice to do simultaneous voice and data.
HD Voice is included in existing voice plans and minutes are billed as regular voice calls.
Ensure HD Voice is
From a Home screen, navigate:
These instructions apply to
Advanced Calling switch
to turn on
If presented with a confirmation screen, tap
Review the disclaimer regarding billing and data usage.
When turned on, tap either of the following then tap
HD Voice and Video Calling
When video calling is turned on, others can see that the phone has video calling.
HD Voice only
For additional info, see these
HD Voice FAQs
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