Soft Reset - Samsung Galaxy S® 5

A soft reset can resolve issues like continuous resetting/rebooting, device crashing, freezing, locking up, and keypad not responding.

Note Notes:

  • A soft reset (turning the device off then back on) is similar to restarting a desktop computer and is one of the first steps in troubleshooting a device.
  • In most cases, a soft reset won't affect data on the device, unless the battery is very low.


  1. Press and hold the Power button.
  2. Tap Restart.
  3. Tap Restart to confirm. 
    Note If unable to perform the steps above, remove then re-insert the battery.