Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

LG Exalt® LTE - Support Overview

Find device-specific support and online tools for your LG Exalt LTE.

Filter all topics below.


A Troubleshooting Assistant

Troubleshooting Assistant for LG Exalt® LTE

This online tool will help you identify and resolve problems with your LG Exalt LTE.

Battery & Power Issues

Device Won't Turn On / Off - LG

Here's some info that helps if your LG device doesn't turn on or off.

LG Exalt® LTE - View Battery Info

Here's how to check the battery on your Exalt LTE.

Calling & Messaging Issues

Video: Factors That Impact Your Wireless Signal
(length: 3:00)

Having issues with your wireless signal? Learn about the factors that impact it and the solutions to fix it.
Length: 3:00

Video: Troubleshooting: Visual Voicemail
(length: 4:16)

Trouble accessing your messages and voicemails? To start, try resetting your Voicemail App. Watch this video to learn how.
Length: 4:16

Email Issues

Video: Troubleshooting Personal and Corporate Email
(length: 3:21)

Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

Internet & Web Browser Issues

LG Exalt® LTE - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and / or limits on your Exalt LTE.

LG Exalt® LTE - Turn Airplane Mode On / Off

Here's how to turn Verizon network services on or off for your Exalt LTE.

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)

Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55

Lost, Stolen or Damaged

LG Exalt® LTE - Check for Physical Damage

Here's how to determine if your Exalt LTE has liquid or other physical damage.

LG Exalt® LTE - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your Exalt LTE.

LG Exalt® LTE - View SIM Card Number

Here's how to view your SIM card number associated with your Exalt LTE.

Software Issues

LG Exalt® LTE - Install Device Software Update

Here's how to check for and install software updates for your Exalt LTE.

LG Exalt® LTE - Master Reset

Here's how to restore your Exalt LTE to factory default settings.

LG Exalt® LTE - Master Reset (Powered Off)

Here's how to reset your Exalt LTE to factory default settings if it has a blank / frozen screen or calling / app issues.

LG Exalt® LTE - View Software Version

Here's how to view the software version on your Exalt LTE.