LG Exalt™II - Support Overview

Find device-specific support and online tools for your LG Exalt II.
Select Your Device
Samsung Galaxy Tab A (8.0)
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Samsung Galaxy Tab S4
Samsung Galaxy S7
Apple® iPhone® 7
Apple® iPhone® 6s Plus
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Apple® iPhone® 8 Plus
Samsung Galaxy View
Samsung Galaxy S8
Apple® iPhone® X
Apple® iPhone® 8
Verizon Ellipsis™ Jetpack®
Galaxy Tab E (8.0)
Samsung Galaxy S9
Apple® iPhone® SE
Galaxy J7 / J7 V
Samsung Galaxy S® 5
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy S® 6
Samsung Galaxy Note8
Samsung Galaxy S9+
Samsung Galaxy S7 edge
Apple® iPad® 2
Apple® iPhone® 5s
Samsung Galaxy S® 4
Cadence by Kyocera
LG K20™ V
DROID TURBO 2
Moto Z Force Droid Edition
Apple Watch® Series 3
Verizon Wireless Home Phone
Samsung 3G Network Extender
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy J3 Eclipse
Google Pixel 2 XL
Jetpack® MiFi® 7730L
Pixel™, Phone by Google
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy S8+
LG Exalt® LTE
Samsung Galaxy J3 V
GizmoGadget™ by LG
moto g6
Google Pixel 2
Moto Z Play Droid Edition
Samsung 4G LTE Network Extender
Motorola moto z2 play
Motorola moto z2 force edition
Samsung Galaxy Note5
LG Revere® 3
Samsung Galaxy Note® 4
G7 ThinQ
LG G6™
Apple® iPhone® 5c
Verizon Ellipsis® Jetpack® MHS900L
Apple® iPhone® 5
DROID MAXX by MOTOROLA
Samsung Galaxy J3 (2016)
Motorola moto e4
Droid Turbo by Motorola
Verizon Ellipsis® 8
Verizon Ellipsis® 7
Verizon 4G LTE Broadband Router
V20™
KYOCERA DuraXVLTE
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG G5
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon LTE Internet and Home Phone
Pixel™ XL, Phone by Google
ASUS ZenFone™ V
Moto Z Droid Edition
Stylo™ 2 V
Verizon MiFi® 4G LTE Global USB Modem U620L
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy Core Prime™
LG G4™
Hum+ by Verizon
DuraForce PRO with Sapphire Shield
Samsung Galaxy J1™ Prepaid
Samsung Convoy® 4
ZTE Blade™ Vantage Prepaid
Microsoft Surface 3
DuraXV
Verizon Wear24™
GizmoPal™
LG K8 V
LG Cosmos™ 3
ZTE Cymbal® LTE
Motorola moto e4 plus™
PRIV™ by BlackBerry®
Ellipsis® Jetpack® MHS800L
Apple® iPhone® 4s
GizmoPal® 2 by LG
Samsung Galaxy Note® 3
Galaxy J3 Mission
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG G3
Verizon Verizon SmartHub with Voice
LG Optimus Zone™ 3
ZenFone™ V Live
Samsung Gear S3 frontier
Samsung Galaxy S6 edge +
DROID MAXX 2
Verizon Wireless Home Phone T2000
Motorola moto e5 play
BlackBerry® Bold™ 9930 smartphone
LG V30®
Verizon 4G LTE USB Modem 551L
Verizon Global USB Modem USB730L
Samsung Galaxy S® III
Verizon Ellipsis® 10
Samsung 4G LTE Network Extender 2
Galaxy J7 V (2nd Gen.)
Toyota Connected Car
Moto G Play
Kyocera DuraXV+
LG V10™
LTE Internet (Installed)
LG Exalt™
Apple® iPad® (6th Generation) 9.7-inch
Galaxy Tab E
Sonim XP5
ZenPad™ Z10
Samsung Convoy™ 3
Samsung Galaxy S® 6 edge
ZenPad™ Z8
DROID MINI by MOTOROLA
Galaxy J3 V (3rd Gen.)
Moto X™ by Motorola
DROID RAZR M by MOTOROLA
BlackBerry Classic
moto g6 play
ASUS ZenPad™ Z8s
LG Extravert™ 2
Apple® iPad® (9.7-inch)
Brigadier™ by Kyocera
Samsung Galaxy J3 (3rd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Ravine® 2
Casio G'zOne Commando®
Verizon 4G LTE USB Modem UML295
Sony Xperia® Z3v
Samsung Convoy™ 2
LG ZONE® 4
Ellipsis™ Jetpack® MHS815L
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity™ II
HTC One® (M8)
Samsung Galaxy J7 (2nd Gen.)
LG K4™ LTE
Samsung Gusto® 2
BlackBerry® Q10 smartphone
HTC 10™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Revere®
Humx
Samsung Galaxy Tab S3
LG G2
LG G Vista
Apple® iPad Pro® (12.9-inch)
Casio G'zOne Commando® 4G LTE
Apple® iPad Pro® (10.5-inch)
Apple® iPad Air® 2
LG G Pad 8.3 LTE
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
Verizon Ellipsis® 8 HD
ASUS ZenFone™ AR
Gear S2
Gear S®
Samsung Galaxy S® 4 mini
Samsung Brightside™
Arlo Go
Verizon GizmoTab™
DROID ULTRA by MOTOROLA
Samsung Convoy™
BlackBerry® Z10 smartphone
Samsung Galaxy Note® II
DROID RAZR by MOTOROLA
Samsung Galaxy Book
Casio G'zOne Ravine®
Samsung Galaxy Tab®
HTC Desire® 530
Verizon Wireless USB760 Modem
HTC One M9
BlackBerry® Z30 smartphone
LG Octane™
BlackBerry® Bold 9650 smartphone
Apple® iPad Pro®
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Galaxy Tab® 2 (7.0)
LG Accolade™
Samsung Galaxy Note® 10.1
Nokia Lumia 928
HTC One®
Apple® iPad® with Wi-Fi + 4G
Samsung Haven™
Moto X™ (2nd Gen.)
LG Cosmos™ 2
HP Elite x2 1012
HTC Desire® 526
LG Revere® 2
Samsung Intensity™ III
Samsung Gusto®
Samsung Galaxy Tab S2
HTC Desire® 626
Apple® iPad mini® 4
Apple® iPad®
Apple® iPad Pro® (9.7-inch)
DROID RAZR MAXX HD by MOTOROLA
Apple® iPad Air®
Samsung Galaxy Tab® 4 (10.1)
LG VX8300
Galaxy Note® Edge
Samsung Knack™
Yealink One TalkSM IP DECT Phone Bundle
LG enV®3
LG 4G LTE USB Modem VL600
LG Terra™
Samsung Galaxy Camera®
Samsung Galaxy Tab® 2 (10.1)
Motorola MOTO™ W755
Nokia Lumia 822
LG Exalt™II
Spartan GoCam™
Apple® iPad mini™
LG G Pad™ X8.3
Samsung Gear S3 classic
G Pad™ 7.0 LTE
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Hotshot™
Nexus 6
LG Cosmos™ Touch
Ellipsis® Kids
Casio G'zOne Boulder®
Samsung Galaxy Tab® 4 (8.0)
Motorola Barrage™
Sony Xperia® Z2
Samsung Galaxy S® III mini
Samsung Smooth™
LG enV®2
Samsung Galaxy Tab® (10.1)
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Verizon Ellipsis® 10 HD
LG Cosmos™
LG VX5500
HTC One® (M8) for Windows®
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG Extravert™
Samsung Alias™ 2
Casio G'zOne Rock™
LG enV® TOUCH
Lexus Connected Car
Samsung Intensity™
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia Icon
Watch Urbane™ 2nd Edition LTE
G Pad™ 10.1 LTE
Verizon Wireless UM175 USB Modem
Verizon Wireless G'zOne Type-S
LG VX5400
DROID RAZR HD by MOTOROLA
Lancet™ for Android®
Motorola XOOM™ 4G LTE
Pantech Jest™ 2
Lucid™3 by LG
Nokia Lumia 2520
Samsung Galaxy Stellar™
DROID RAZR MAXX by MOTOROLA
Motorola W385
Apple® iPad mini™ 3
Samsung SCH-u340
HTC Desire® 612
Samsung Galaxy Tab® S
Samsung Galaxy Note® 10.1 2014 Edition
Verizon Wireless Escapade®
HTC One® remix
Enact™ by LG
Samsung Galaxy Note® Pro
Samsung SCH-u430
HP Spectre x2
Samsung Gear S2 classic
LG VX8360
Samsung Galaxy™ Stratosphere™ II
Samsung SCH-a870
Google Nexus 7
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
DROID 4 by MOTOROLA
Lucid™ by LG
Lancet™
Hydro ELITE by KYOCERA
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX8350
Samsung SCH-u410
Samsung Reality™
Lucid™2 by LG
LG VX5300
Galaxy Nexus by Samsung
Verizon Wireless Coupe™
Motorola V325i
Apple® iPad® with Retina display
LG VX5200
Motorola V325
Samsung SCH-u540
LG VX3300
Verizon Wireless CDM8975
LG VX3200
Motorola W315
LG Clout™
Samsung SCH-a650
Motorola V325xi
Luge™ by Motorola Prepaid
Motorola Entice™
Samsung SCH-a630
Verizon 5G Home Router 1B
moto z3
Apple Watch Series 4
HP Envy X2
Google Pixel 3 XL
Google Pixel 3
Apple® iPhone® XS Max
Yealink One TalkSM CP920 IP Conference Phone
LG V40 ThinQ™
Apple® iPhone® XS
Motorola RAZR V3m in Gray
Samsung Galaxy Tab A (10.5)
GizmoWatch™
Samsung Galaxy Note9

Activation, Setup & User Guides

Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Phone Setup Wizard - LG Exalt™II
[Device-Specific Instructions]
LG Exalt II Quick Reference Guide (PDF)
[PDF]
Get to know your LG Exalt II with this quick reference guide.

Back Up & Transfer Content

Transfer Contacts & Other Content Between Devices
[General Information]
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Move Music Files to Device - LG Exalt™II
[Device-Specific Instructions]
Move Music Files from Device - LG Exalt™II
[Device-Specific Instructions]
Transfer Contacts - Basic Phone to Basic Phone
[Device-Specific Instructions]
Here's how to transfer your contacts from a basic phone to another basic phone.

Basics

Check Verizon Wireless Coverage - While In the US
[Device-Specific Instructions]
Coverage map may explain why you're having trouble with activation, data connection, email, text or calls.

Battery & Power

Remove Battery - LG Exalt™II
[Device-Specific Instructions]
Master Reset - LG Exalt™II
[Device-Specific Instructions]
Insert Battery - LG Exalt™II
[Device-Specific Instructions]
Battery Overview - LG Exalt™II
[Device-Specific Instructions]

Bluetooth

Bluetooth® Discovery Mode - LG Exalt™II
[Device-Specific Instructions]
Send Contact via Bluetooth® - LG Exalt™II
[Device-Specific Instructions]
Turn Bluetooth® On / Off - LG Exalt™II
[Device-Specific Instructions]

Calling & Dialing

Remove a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
Here's how to remove a temporary call or message block via the My Verizon website.
Add a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
Here's how to temporarily block unwanted calls and messages via the My Verizon website.
Add Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
Here's how to add a free temporary block to stop unwanted calls and messages.
Place a Conference Call from Device
[Device-Specific Instructions]
Speed Dial - LG Exalt™II
[Device-Specific Instructions]
Call Waiting - Basic Phone
[Device-Specific Instructions]
Call History - LG Exalt™II
[Device-Specific Instructions]
Redial - LG Exalt™II
[Device-Specific Instructions]
Airplane Mode - LG Exalt™II
[Device-Specific Instructions]
Answer Options - LG Exalt™II
[Device-Specific Instructions]
Call a Number - LG Exalt™II
[Device-Specific Instructions]
DTMF - LG Exalt™II
[Device-Specific Instructions]
Delete Call History - LG Exalt™II
[Device-Specific Instructions]
Place a Conference Call - LG Exalt™II
[Device-Specific Instructions]
Redial Settings - LG Exalt™II
[Device-Specific Instructions]
Reset Call Timers - LG Exalt™II
[Device-Specific Instructions]
Restriction Settings - LG Exalt™II
[Device-Specific Instructions]
View Call History - LG Exalt™II
[Device-Specific Instructions]
View Call Timers - LG Exalt™II
[Device-Specific Instructions]

Computer/PC Connectivity

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Add a Contact - LG Exalt™II
[Device-Specific Instructions]
Delete a Contact - LG Exalt™II
[Device-Specific Instructions]
Edit a Contact - LG Exalt™II
[Device-Specific Instructions]
Send Contact via Bluetooth® - LG Exalt™II
[Device-Specific Instructions]

Device ID & Info

View PRL / ERI ID - LG Exalt™II
[Device-Specific Instructions]
View Phone Info - LG Exalt™II
[Device-Specific Instructions]
View Phone Number - LG Exalt™II
[Device-Specific Instructions]

Device Settings

Configure Company Name ID
[Device-Specific Instructions]
Adjust Backlight - LG Exalt™II
[Device-Specific Instructions]
Adjust Brightness Settings - LG Exalt™II
[Device-Specific Instructions]
Adjust Display Settings - LG Exalt™II
[Device-Specific Instructions]
Adjust Font Settings - LG Exalt™II
[Device-Specific Instructions]
NAM Selection - LG Exalt™II
[Device-Specific Instructions]
System Select - LG Exalt™II
[Device-Specific Instructions]

Email/Gmail

Standard Email Messaging Ports
[Device-Specific Instructions]
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

GPS & Location Based Services

Turn GPS Location On / Off - LG Exalt™II
[Device-Specific Instructions]

Home Screen

Banner Settings - LG Exalt™II
[Device-Specific Instructions]

Internet & Web Browser

Browser Bookmark - LG Exalt™II
[Device-Specific Instructions]
Web Browser - LG Exalt™II
[Device-Specific Instructions]

Keyboard

Adjust Keypad Volume - LG Exalt™II
[Device-Specific Instructions]

Language

Language Selection - LG Exalt™II
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Lock Code - LG Exalt™II
[Device-Specific Instructions]
Phone Lock - LG Exalt™II
[Device-Specific Instructions]
Unlock Screen - LG Exalt™II
[Device-Specific Instructions]
To unlock the screen on your Exalt II, check out this info.

Memory/Storage

Remove SD Card - LG Exalt™II
[Device-Specific Instructions]
Check Memory - LG Exalt™II
[Device-Specific Instructions]
Insert SD Card - LG Exalt™II
[Device-Specific Instructions]
Format SD Card - LG Exalt™II
[Device-Specific Instructions]
Memory Save Location - LG Exalt™II
[Device-Specific Instructions]

Music

Play Music Files - LG Exalt™ / LG Exalt™II
[Device-Specific Instructions]
Here's how to play music files on your LG Exalt / LG Exalt II.
Move Music Files to Device - LG Exalt™II
[Device-Specific Instructions]
Music Only Mode - LG Exalt™II
[Device-Specific Instructions]
Create Music Playlist - LG Exalt™II
[Device-Specific Instructions]
Delete a Music Playlist - LG Exalt™II
[Device-Specific Instructions]
Move Music Files from Device - LG Exalt™II
[Device-Specific Instructions]
Rename a Music Playlist - LG Exalt™II
[Device-Specific Instructions]
Save a Ringtone - LG Exalt™II
[Device-Specific Instructions]

Operating System & Software

View Software Version - LG Exalt™II
[Device-Specific Instructions]

Sounds, Volume & Audio

Set Ringtone - LG Exalt™II
[Device-Specific Instructions]
Sound Easy Set-Up - LG Exalt™II
[Device-Specific Instructions]
Alert Sounds - LG Exalt™II
[Device-Specific Instructions]
Speakerphone - LG Exalt™II
[Device-Specific Instructions]
Adjust Keypad Volume - LG Exalt™II
[Device-Specific Instructions]
Service Alerts - LG Exalt™II
[Device-Specific Instructions]
Volume Controls - LG Exalt™II
[Device-Specific Instructions]

Text & Multimedia Messaging

Text Message Entry Method - LG Exalt™II
[Device-Specific Instructions]
View Text Messages - LG Exalt™II
[Device-Specific Instructions]
Delete Messages - LG Exalt™II
[Device-Specific Instructions]
Here's how to delete a message off of your Exalt II.
Text Message Signature - LG Exalt™II
[Device-Specific Instructions]
Auto Receive Messages - LG Exalt™II
[Device-Specific Instructions]
Auto Save - LG Exalt™II
[Device-Specific Instructions]
Cut, Copy and Paste Text - LG Exalt™II
[Device-Specific Instructions]
Print Text Messages - My Verizon Website
[Device-Specific Instructions]

Visual & Hearing Accessibility

TTY Settings - LG Exalt™II
[Device-Specific Instructions]

Wallpapers/Theme

Display Theme Settings - LG Exalt™II
[Device-Specific Instructions]
Set Wallpaper - LG Exalt™II
[Device-Specific Instructions]

Wi-Fi & Network

Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55

Still Have Questions?


Visit the Community Forums

Ask questions, or share your opinions on Verizon Wireless products and services.

Visit the Community

Talk to us on Twitter

Got something to ask us? We're happy to help.

Tweet @VZWSupport

Connect with us on Messenger

Post a question and get a response from a Verizon Expert.

Ask on Messenger

Get help at a store

Visit a store to get detailed and personal assistance from a Verizon expert.
isTealiumFlag=true