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LG G6™ Software Update

Verizon Wireless is pleased to announce a software update for your device. This software update has been tested to help optimize device performance, resolve known issues and apply the latest security patches.

Before you download:

  • Connect your device to a Wi-Fi network, or make sure it has a strong Verizon Wireless network connection.
  • Ensure your battery is fully charged before starting the software update.
expand

Current Software Update Benefits

Software Version: VS98820a

Android® Security Patch Level: 2018-04-01

This software update for your LG G6 provides Android Oreo and the latest security patches.

Home screen
Screen layout for Home with separate apps list after factory reset

  • Screen layout for Home with separate apps list screen layout will have 4x5 grid layout from O-OS to be consistent with default Home.
  • At the time of OS upgrade, Home will keep the customized layout.
  • However, once user factory reset the device after O-OS upgrade, Home screen will have 5x5 grid layout by default.

Before and after screenshots appear below.

LG G6 Home Screen screenshot LG G6 Home Screen screenshot

App shortcuts

  • Create an app shortcut by tapping and holding an app icon.
  • All app shortcuts have "Widget" and "App info" icon at the top right corner of the bubble.
  • Each app has customized shortcuts for the app.
LG G6 App Shortcut screenshot LG G6 App Shortcut screenshot

Lock screen
Limits use of fingerprint in case of consecutive fails

  • If user fails fingerprint detection for 20 times consecutively, block use of fingerprint according to Google CDD.
  • Once unlock the device with secondary secure lock, user can continue to use fingerprint.
LG G6 Lock Screen screenshot LG G6 Lock Screen screenshot

Device moisture warning

  • You’ll get a pop-up notification when the device detects moisture in the USB port.

Before and after screenshots appear below.

LG G6 Moisture Warning screenshot LG G6 Moisture Warning screenshot LG G6 Moisture Warning screenshot

Maintain screen ratio option added - Settings > Display > App scaling

  • Added options of maintain original ratio of the screen and set it to the default value

Before and after screenshots appear below.

LG G6 App Scaling screenshot LG G6 App Scaling screenshot

Settings structure changed

  • Easier to use settings menu. You’ll see a description for each menu, and the menu order changes based on frequency of use.
  • Expanded search capability. Search for the title, description, and app name. Recently searched words can be displayed, or use “Looking for something else” at the end of the page to search within the tab menu.

Before and after screenshots appear below.

LG G6 Setting Structure screenshot LG G6 Setting Structure screenshot
LG G6 Setting Structure screenshot LG G6 Setting Structure screenshot LG G6 Setting Structure screenshot

Lock screen & security

  • Lock screen and fingerprints & security settings are unified under Lock screen & security.
  • "Security status" section is at the top of Lock screen & security settings.

Before and after screenshots appear below.

LG G6 Lock Screen and Security screenshot LG G6 Lock Screen and Security screenshot
LG G6 Lock Screen and Security screenshot LG G6 Lock Screen and Security screenshot

Do not disturb

  • Scheduled Do not disturb setting can be added directly from the main screen
  • Removed pre-set schedule, weekend and weeknight screens

Before and after screenshots appear below.

LG G6 Do Not Disturb screenshot LG G6 Do Not Disturb screenshot LG G6 Do Not Disturb screenshot
LG G6 Do Not Disturb screenshot LG G6 Do Not Disturb screenshot

Change your font style on one screen

  • Font type, size and bold text can be set at the same time

Before and after screenshots appear below.

LG G6 Font Style screenshot LG G6 Font Style screenshot LG G6 Font Style screenshot

Autofill service - Settings > System > Language & input > Autofill service

  • Saved personal information will be automatically filled when needed
LG G6 Autofill Service screenshot LG G6 Autofill Service screenshot LG G6 Autofill Service screenshot

New notifications

  • You can dismiss an app notification badge from the notification panel
LG G6 Notification Badge screenshot LG G6 Notification Badge screenshot
LG G6 Notification Badge screenshot LG G6 Notification Badge screenshot

Setting menu list changed
Before and after screenshots appear below.

LG G6 Setting Menu List screenshot LG G6 Setting Menu List screenshot
LG G6 Setting Menu List screenshot LG G6 Setting Menu List screenshot

After images shown below.

LG G6 Setting Menu List screenshot LG G6 Setting Menu List screenshot

New icon shapes

  • 4 new options

Before and after screenshots appear below.

LG G6 New Icon Shapes screenshot LG G6 New Icon Shapes screenshot

New Lock Screen

  • 7 new Lock Screen options

Examples appear below.

LG G6 Lock Screen Wallpaper screenshot LG G6 Lock Screen Wallpaper screenshot LG G6 Lock Screen Wallpaper screenshot

New Home Screens

  • 7 new Home Screen options

Examples appear below.

LG G6 Home Screen Wallpaper screenshot LG G6 Home Screen Wallpaper screenshot LG G6 Home Screen Wallpaper screenshot
Updated: 05/21/2018



expand

Software Update Instructions

To help you with the mandatory software update for your device, this page contains the following information:

  • Software Update Instructions - User initiated over the air (OTA)
  • Software Update Instructions - Server initiated OTA
  • Updating while roaming
  • Insufficient device memory alert
  • Battery life expectations after a major software update


User initiated OTA

To start the download:

  1. Start on the Home screen by tapping the Menu Key
  2. Tap Settings
  3. Tap About Phone
  4. Tap Software updates
  5. Tap Check for Update
  6. Tap Download Now


When download is complete, a screen will appear advising you that the new version of software is ready to be installed.

Tap Install Now.

The device will power down and restart. A screen will appear stating that the installation has been completed. Tap OK.

Server initiated OTA

Once a new software version is available for your device, it'll begin downloading in the background.

When the download is complete, you'll be notified that it is ready to be installed.

Tap Install Now and the device will power down and restart. A screen will appear stating that the installation has been completed. Tap OK.

To check your software version from the home screen:

  • Tap Menu
  • Tap Settings
  • Tap About Phone


Updating while roaming

You won't receive a software update notice if you're roaming. You'll need to be connected to Wi-Fi to update your device while roaming.

To enable Wi-Fi on your device, go to Settings under Wireless & Networks and tap Wi-Fi ON to enable (if not already enabled).

Tap Wi-Fi to view and select a Wi-Fi network.

Once you're connected, an update notification will appear on your device. If the software update fails to install, you'll get an error screen, though this only means the software didn't install properly. Remove and re-insert the battery, and power your device back on. The device will restart with the original software and will prompt you once again to install the software update.

Insufficient Device Memory

Due to changes in the Lollipop OS, you'll need sufficient reserved memory for a software upgrade. If you don't have enough user memory, a Low Memory pop-up screen will be shown until you free up enough memory. Eliminating unused apps, and clearing videos or photos can help free up device memory. If you dismiss the notification and have not cleared space after 24 hours, a pre-update message will pop up again until you free up the memory necessary to perform the software update.

Battery life expectations after a major software update:

  • The application memory may have to be optimized. This can take time and cause the device to temporarily use more battery while the optimization is in progress.
  • Downloaded apps may not be optimized, as app developers don't immediately update their apps to support new versions of the OS. This may result in higher than normal battery drain, and in some cases device sluggishness, until apps are updated or removed.
  • It can take 2 to 3 days for the device's battery life to normalize.


Software Upgrade Assistant Tool

If you don't have a strong connection to Wi-Fi or the Verizon Wireless network, you may not be able to perform a software update over the air. Instead, you can connect your device to a computer with Internet access. Connect your device to your computer using your USB cable, then download the Software Upgrade Assistant tool to your computer, which will check for software updates and initiate the software update process.



expand

Previous Software Update Benefits

Software Version: VS98816A

Android Security Patch Level: 2018-02-01

The current software update gives you the most up to date Android security patches on your device.

Updated: 03/09/2018



Next steps and additional links:

Please allow additional time for the apps on your device to continue to download after the software update.

Related Links:

G6 is a trademark of LG Electronics, Inc. LG, LG Life's Good, and the LG logo are registered trademarks of LG Corp.
Android is a trademark of Google, Inc.

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