Verizon Wireless is pleased to announce a software update for your device. This software update has been tested to help optimize device performance, resolve known issues and apply the latest security patches.
Before you download:
To help you with the mandatory software update for your device, this page contains the following information:
User initiated OTA
To start the download:
When download is complete, a screen will appear advising you that the new version of software is ready to be installed.
Tap Install Now.
The device will power down and restart. A screen will appear stating that the installation has been completed. Tap OK.
Server initiated OTA
Once a new software version is available for your device, it'll begin downloading in the background.
When the download is complete, you'll be notified that it is ready to be installed.
Tap Install Now and the device will power down and restart. A screen will appear stating that the installation has been completed. Tap OK.
To check your software version from the home screen:
Updating while roaming
You won't receive a software update notice if you're roaming. You'll need to be connected to Wi-Fi to update your device while roaming.
To enable Wi-Fi on your device, go to Settings under Wireless & Networks and tap Wi-Fi ON to enable (if not already enabled).
Tap Wi-Fi to view and select a Wi-Fi network.
Once you're connected, an update notification will appear on your device. If the software update fails to install, you'll get an error screen, though this only means the software didn't install properly. Remove and re-insert the battery, and power your device back on. The device will restart with the original software and will prompt you once again to install the software update.
Insufficient Device Memory
Due to changes in the Lollipop OS, you'll need sufficient reserved memory for a software upgrade. If you don't have enough user memory, a Low Memory pop-up screen will be shown until you free up enough memory. Eliminating unused apps, and clearing videos or photos can help free up device memory. If you dismiss the notification and have not cleared space after 24 hours, a pre-update message will pop up again until you free up the memory necessary to perform the software update.
Battery life expectations after a major software update:
Software Upgrade Assistant Tool
If you don't have a strong connection to Wi-Fi or the Verizon Wireless network, you may not be able to perform a software update over the air. Instead, you can connect your device to a computer with Internet access. Connect your device to your computer using your USB cable, then download the Software Upgrade Assistant tool to your computer, which will check for software updates and initiate the software update process.
Android Security Patch Level: 2018-09-01
This software update for your LG G7 ThinQ includes updated camera features, application enhancement, and the latest Android security patches.
Setup Wizard - Unlock method selection screen
Both Fingerprint registration and Face registration are available in setup wizard.
Wi-Fi network status is reflected on Quick Setting’s Wi-Fi toggle button.
The square camera modes have been brought back.
Brightness boost (1/2)
New pop-ups and setting menu
Brightness boost (2/2)
New pop-ups and setting menu.
Battery % display
No more missing battery % on the status bar.
Flexible system icons will appear on the status bar.
New Pop-up UI flow
Go to top button
Quickly scroll up to the top of list.
Hide Tags Album
Selectively hide virtual albums from the albums list
Pinch to change thumbnail view
Share from Gallery
Touch and hold on a media file to share it
Find helpful information from the external link
Please allow additional time for the apps on your device to continue to download after the software update.
LG and the LG logo are registered trademarks of LG Corp. G7 ThinQ is a trademark of LG Electronics Inc.
Android is a trademark of Google, Inc.