LG G7 ThinQ™ - Software Update

Verizon Wireless is pleased to announce a software update for your device. This software update has been tested to help optimize device performance, resolve known issues and apply the latest security patches.

Before you download:

  • Connect your device to a Wi-Fi network, or make sure it has a strong Verizon Wireless network connection.
  • Ensure your battery is fully charged before starting the software update.

System Update 4

The details:

Release date: 01/24/2019
Android® Security Patch Level: December 1, 2018
Software Version: G710VM10h

What's changing:

The current software update gives you the most up to date Android security patches on your device.

System Update Instructions

To help you with the mandatory software update for your device, this page contains the following information:

  • Software Update Instructions - User initiated over the air (OTA)
  • Software Update Instructions - Server initiated OTA
  • Updating while roaming
  • Insufficient device memory alert
  • Battery life expectations after a major software update

User initiated OTA

To start the download:

  1. Start on the Home screen by tapping the Menu Key
  2. Tap Settings
  3. Tap About Phone
  4. Tap Software updates
  5. Tap Check for Update
  6. Tap Download Now

When download is complete, a screen will appear advising you that the new version of software is ready to be installed.

Tap Install Now.

The device will power down and restart. A screen will appear stating that the installation has been completed. Tap OK.

Server initiated OTA

Once a new software version is available for your device, it'll begin downloading in the background.

When the download is complete, you'll be notified that it is ready to be installed.

Tap Install Now and the device will power down and restart. A screen will appear stating that the installation has been completed. Tap OK.

To check your software version from the home screen:

  • Tap Menu
  • Tap Settings
  • Tap About Phone

Updating while roaming

You won't receive a software update notice if you're roaming. You'll need to be connected to Wi-Fi to update your device while roaming.

To enable Wi-Fi on your device, go to Settings under Wireless & Networks and tap Wi-Fi ON to enable (if not already enabled).

Tap Wi-Fi to view and select a Wi-Fi network.

Once you're connected, an update notification will appear on your device. If the software update fails to install, you'll get an error screen, though this only means the software didn't install properly. Remove and re-insert the battery, and power your device back on. The device will restart with the original software and will prompt you once again to install the software update.

Insufficient Device Memory

Due to changes in the Lollipop OS, you'll need sufficient reserved memory for a software upgrade. If you don't have enough user memory, a Low Memory pop-up screen will be shown until you free up enough memory. Eliminating unused apps, and clearing videos or photos can help free up device memory. If you dismiss the notification and have not cleared space after 24 hours, a pre-update message will pop up again until you free up the memory necessary to perform the software update.

Battery life expectations after a major software update:

  • The application memory may have to be optimized. This can take time and cause the device to temporarily use more battery while the optimization is in progress.
  • Downloaded apps may not be optimized, as app developers don't immediately update their apps to support new versions of the OS. This may result in higher than normal battery drain, and in some cases device sluggishness, until apps are updated or removed.
  • It can take 2 to 3 days for the device's battery life to normalize.

Software Upgrade Assistant Tool

If you don't have a strong connection to Wi-Fi or the Verizon Wireless network, you may not be able to perform a software update over the air. Instead, you can connect your device to a computer with Internet access. Connect your device to your computer using your USB cable, then download the Software Upgrade Assistant tool to your computer, which will check for software updates and initiate the software update process.

System Update 3

Software Version: G710VM10g

Android Security Patch Level: 2018-11-01

The current software update gives you the most up to date Android security patches on your device.

Updated: 12/05/2018

System Update 2

Software Version: G710VM10f

Android Security Patch Level: 2018-09-01

This software update for your LG G7 ThinQ includes updated camera features, application enhancement, and the latest Android security patches.

Setup Wizard - Unlock method selection screen

Both Fingerprint registration and Face registration are available in setup wizard.

  • This is a new screen layout to show all screen unlock methods.
LG G7 Setup Wizard screenshot
LG G7 Setup Wizard screenshot

Quick Settings

Wi-Fi network status is reflected on Quick Setting’s Wi-Fi toggle button.

  • This implementation follows stock Android behavior.
LG G7 Quick Settings screenshot

Square Camera

The square camera modes have been brought back.

  • G7 now supports Grid shot, Snap shot, and Guide shot.
LG G7 Square Camera screenshot

Brightness boost (1/2)

New pop-ups and setting menu

  • Battery warning text has been added to the Brightness boost guide popup. The user can tap "Settings" to jump to the "Brightness boost auto timeout" setting. The default value is set to "2 min," which will automatically turn off boost mode 2 minutes after activation.
LG G7 Brightness Boost screenshot
LG G7 Brightness Boost screenshot

Brightness boost (2/2)

New pop-ups and setting menu.

  • Battery warning text is provided as a popup when user raises the screen brightness slider above 80% for the first time.
LG G7 Brightness Boost screenshot

Battery % display

No more missing battery % on the status bar.

  • As-is: Due to space limitation on status bar area, battery % wasn't displayed when the Display size setting was changed to middle or large.
  • To-be: Now battery % won't disappear even if the display size is raised.
 LG G7 Battery Display screenshot

Status Bar

Flexible system icons will appear on the status bar.

  • System icons such as Bluetooth®, NFC, Sound profile, DND, Mobile Hotspot, roaming and more will appear in a flexible slot on the status bar.
LG G7 Status Bar screenshot

Camera Timer

New Pop-up UI flow

  • User can tap the Timer button to choose from an options list popup. A "5 sec" option is newly supported.
LG G7 Camera Timer screenshot

Go to top button

Quickly scroll up to the top of list.

  • The Go to top button is supported in Gallery, Music, Messaging, Contacts, Recent call logs, and Groups lists.
LG G7 Go to Top screenshot

Hide Tags Album

Selectively hide virtual albums from the albums list

  • User can select "Albums to display" from the overflow menu and choose which virtual albums to hide from albums list view.
LG G7 Hide Tags screenshot
LG G7 Hide Tags screenshot

Change View

Pinch to change thumbnail view

  • Help guides to change layout view or font size in Gallery, Phone, Messaging, LG Email, and QuickMemo+ app are provided. Find the help guide in the overflow menu of each app.
LG G7 Change View screenshot
LG G7 Change View screenshot

Share from Gallery

Touch and hold on a media file to share it

  • User can touch and hold on a media file and select "Share" from the context menu.
LG G7 Share from Gallery screenshot

Get Help

Find helpful information from the external link

  • In the event of moisture detection and USB cable connection error, a "Get help" link is provided.
  • When User taps the "Get help" link, they will be taken to an external link (LG web page) with helpful tips to solve the problem.
LG G7 Get Help screenshot

Updated: 10/10/18

LG and the LG logo are registered trademarks of LG Corp. G7 ThinQ is a trademark of LG Electronics Inc.
Android is a trademark of Google, Inc.