Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Samsung Galaxy S7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S8
Apple® iPhone® X
Samsung Galaxy S9
Apple® iPhone® 6s Plus
Moto Z Play Droid Edition
Apple® iPhone® 8 Plus
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Apple® iPhone® 8
Samsung Galaxy S7 edge
Apple® iPhone® SE
Samsung Galaxy Note8
Samsung Galaxy S9+
Galaxy J7 / J7 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® 5s
DROID TURBO 2
Samsung Galaxy S8+
Samsung Galaxy S® 4
Google Pixel 2 XL
Samsung Galaxy J3 Eclipse
Verizon Wear24™
Moto Z Force Droid Edition
Google Pixel 2
LG K20™ V
Pixel™, Phone by Google
Apple® iPad® 2
Apple Watch® Series 3
Samsung Galaxy Note5
Samsung Galaxy Note® 4
Verizon Ellipsis® 8
Verizon Wireless Home Phone
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
LG Revere® 3
Verizon Ellipsis® 7
Samsung Galaxy J3 (2016)
DROID MAXX by MOTOROLA
Samsung 3G Network Extender
Cadence by Kyocera
Droid Turbo by Motorola
Jetpack® MiFi® 7730L
Motorola moto z2 play
GizmoGadget™ by LG
LG G6™
V20™
Samsung Gusto® 3
Apple® iPhone® 5
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Stylo™ 2 V
LG G5
Droid Turbo in Ballistic Nylon
Samsung Galaxy J3 V
Motorola moto z2 force edition
Samsung Galaxy Core Prime™
LG Exalt® LTE
Samsung Galaxy J1™ Prepaid
Hum+ by Verizon
ZenPad™ Z8
Moto Z Droid Edition
Pixel™ XL, Phone by Google
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Motorola moto e4
Verizon Ellipsis® Jetpack® MHS900L
LG K8 V
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
LG G4™
Apple® iPhone® 4s
LG G3
Samsung Convoy® 4
Verizon MiFi® 4G LTE Global USB Modem U620L
Galaxy Tab E (8.0)
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Verizon LTE Internet and Home Phone
DROID MAXX 2
Samsung Galaxy S6 edge +
Motorola moto e4 plus™
LG Optimus Zone™ 3
Microsoft Surface 3
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
ZenFone™ V Live
LG Cosmos™ 3
Samsung Galaxy Note® 3
GizmoPal™
Samsung Galaxy S® 6 edge
PRIV™ by BlackBerry®
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Apple® iPad® (9.7-inch)
Ellipsis® Jetpack® MHS800L
Samsung 4G LTE Network Extender
Samsung Galaxy S® III
DuraXV
Galaxy J3 Mission Prepaid
LG V10™
Samsung Convoy™ 3
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
Verizon Wireless Home Phone T2000
BlackBerry® Bold™ 9930 smartphone
LG V30®
DROID RAZR M by MOTOROLA
KYOCERA DuraXVLTE
ASUS ZenFone™ V
ZTE Blade™ Vantage Prepaid
DROID MINI by MOTOROLA
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
Casio G'zOne Ravine® 2
ZTE Cymbal® LTE
Sony Xperia® Z3v
Samsung Convoy™ 2
BlackBerry Classic
Moto G Play
Ellipsis™ Jetpack® MHS815L
ZenPad™ Z10
Kyocera DuraXV+
Samsung Gusto® 2
HTC One® (M8)
Apple® iPad Pro® (12.9-inch)
HTC 10™
LG Exalt™
Apple® iPad Air® 2
Toyota Connected Car
LG Extravert™ 2
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
LTE Internet (Installed)
Samsung Galaxy Tab S3
LG K4™ LTE
LG G Vista
Verizon Ellipsis® 8 HD
BlackBerry® Q10 smartphone
Apple® iPad Pro® (10.5-inch)
Gear S®
Samsung Galaxy Tab® 2 (7.0)
Samsung Intensity™ II
ASUS ZenPad™ Z8s
LG G Pad 8.3 LTE
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Commando® 4G LTE
Samsung Galaxy Tab® 2 (10.1)
LG G2
Samsung 4G LTE Network Extender 2
Gear S2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
ASUS ZenFone™ AR
Verizon Wireless AirCard® 595U USB Modem
Humx
Sonim XP5
HTC One M9
Samsung Brightside™
Moto X™ by Motorola
Motorola RAZR V3m
DROID ULTRA by MOTOROLA
LG Revere®
Verizon Wireless USB760 Modem
Samsung Galaxy Note® II
HTC Desire® 530
Samsung Galaxy S® 4 mini
LG Octane™
Apple® iPad mini® 4
Apple® iPad Pro®
HTC Desire® 526
Samsung Galaxy Book
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Galaxy Tab®
Samsung Galaxy Tab S2
Apple® iPad® with Wi-Fi + 4G
Apple® iPad®
Casio G'zOne Ravine®
Samsung Galaxy Camera®
Apple® iPad mini™
DROID RAZR by MOTOROLA
Samsung Convoy™
G Pad™ 7.0 LTE
Arlo Go
Apple® iPad Air®
LG G Pad™ X8.3
BlackBerry® Z30 smartphone
Galaxy Note® Edge
BlackBerry® Z10 smartphone
HTC Desire® 626
LG Revere® 2
Verizon GizmoTab™
Nokia Lumia 928
Moto X™ (2nd Gen.)
LG Exalt™II
LG Accolade™
Apple® iPad Pro® (9.7-inch)
Verizon Wireless AirCard® 595
Nokia Lumia 822
Samsung Intensity™ III
Samsung Gusto®
LG Cosmos™ 2
BlackBerry® Bold 9650 smartphone
Samsung Haven™
Samsung Galaxy Tab® (10.1)
Ellipsis® Kids
Samsung Gear S3 classic
Samsung Galaxy S® III mini
LG 4G LTE USB Modem VL600
Yealink One TalkSM IP DECT Phone Bundle
G Pad™ 10.1 LTE
Samsung Galaxy Note® 10.1
HTC One®
LG Terra™
HP Elite x2 1012
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID RAZR MAXX HD by MOTOROLA
LG VX8300
Samsung Galaxy Tab® 4 (10.1)
LG enV®3
Verizon Wireless UMW190 Global USB Modem
LG enV®2
Nokia Lumia Icon
Verizon Wireless UM175 USB Modem
Motorola MOTO™ W755
Nexus 6
Samsung Knack™
HTC One® (M8) for Windows®
Samsung Galaxy Tab® 4 (8.0)
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID RAZR HD by MOTOROLA
Samsung Galaxy Stellar™
Motorola Barrage™
Verizon Ellipsis® 10 HD
Apple® iPad® with Retina display
Sony Xperia® Z2
Lancet™ for Android™
Nokia Lumia 2520
LG VX5500
Samsung Intensity™
Casio G'zOne Boulder®
LG Cosmos™
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Alias™ 2
LG enV® TOUCH
Samsung Smooth™
DROID DNA by HTC
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Galaxy Note® Pro
Pantech Hotshot™
LG Extravert™
Lucid™3 by LG
Apple® iPad mini™ 3
DROID 4 by MOTOROLA
Hydro ELITE by KYOCERA
Samsung SCH-u340
Motorola XOOM™ 4G LTE
Samsung Gear S2 classic
Motorola W385
Samsung Galaxy Tab® S
Enact™ by LG
Lancet™
DROID RAZR MAXX by MOTOROLA
LG VX5400
Verizon Wireless PC5750 PC Card
LG VX8360
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1 2014 Edition
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Google Nexus 7
Pantech Jest™ 2
HTC One® remix
Galaxy Nexus by Samsung
HTC Desire® 612
LG ZONE® 4
Samsung Galaxy™ Stratosphere™ II
Spartan GoCam™
Verizon Wireless G'zOne Type-S
BlackBerry Classic Non-Camera
Lucid™ by LG
Lexus Connected Car
Watch Urbane™ 2nd Edition LTE
LG VX8350
Moto X™ - Designed by You (2nd Generation)
LG Cosmos™ Touch
Motorola Adventure™ V750
Samsung Galaxy View
LG VX5300
Motorola RAZR V3m in Gray
Lucid™2 by LG
Casio G'zOne Ravine® 2 Non-Camera
Samsung SCH-u410
Samsung SCH-u430
Verizon Wireless Escapade®
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless CDM8975
LG Chocolate® 3
LG VX3200
HP Spectre x2
Moto X™ - Designed by You
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Reality™
Motorola MOTO™ VU204
LG VX3300
Motorola V325i
LG VX6100
Motorola Entice™
LG VX4650
LG Clout™
G'zOne Boulder™ Black and Silver
LG VX5200
Motorola V325
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung SCH-a870
Luge™ by Motorola Prepaid
Motorola W315
Samsung SCH-u540
Samsung SCH-a630
Samsung SCH-a650
Apple® iPad® (6th Generation) 9.7-inch
Motorola moto e5 play
moto g6
G7 ThinQ
Samsung Galaxy Tab® 4
Motorola V325xi

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty
[General Information]
Learn which device insurance program is right for you. Get coverage for a device that is lost, stolen, damaged or get an extended warranty to cover defects.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise needs replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Using My Verizon to Activate a Phone or Bring Your Own Device
[General Information]
Learn how to use My Verizon to activate a new phone or bring your own device (BYOD) to a new or existing line on your account.
Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Top 10 Things to Do with Your New Smartphone
[General Information]
Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
How to Activate Your Device
[Video]
Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.
Length: 3:07
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Swap Phone Numbers between Devices on Your Account
[General Information]
Learn how to swap numbers quickly between two devices on your account using My Verizon. Get instructions on how to order a new sim card.
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
Set Up Device - LG K4™
[Device-Specific Instructions]
Account Sync Settings - LG K4™
[Device-Specific Instructions]
Getting to Know Your LG K4
[PDF]
Get to know your new LG K4 with this quick reference guide.
Turn Off Android® Device Protection - LG K4
[Device-Specific Instructions]
Here's how to turn off Android Device Protection on your LG K4.
Turn On Android® Device Protection - LG K4
[Device-Specific Instructions]
Here's how to turn on Android Device Protection for your LG K4.

Back Up & Transfer Content

Transfer Contacts & Other Content Between Devices
[General Information]
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Move Music Files to Device - LG K4™
[Device-Specific Instructions]
Move Music Files from Device - LG K4™
[Device-Specific Instructions]
Move Pictures / Videos to Device - LG K4™
[Device-Specific Instructions]
Transfer Content with LG Mobile Switch app
[Device-Specific Instructions]

Basics

Remove Connected Device (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to remove a device from your Connected Devices list via the My Verizon website.
Check Verizon Wireless Coverage - International
[Device-Specific Instructions]
If you're planning a trip here's how to check for coverage around the world.
Capture a Screenshot - LG K4™
[Device-Specific Instructions]
Update Connected Device Emergency Address (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to update the e911 address, used by emergency personnel, on your device.
LG K4™ Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the Home screen and buttons on your LG K4.
LG K4™ Simulator: Turning the Phone On and Off
[Interactive Simulation]
Learn how to power on and shut down your LG K4.
View Signal Strength - LG K4™
[Device-Specific Instructions]

Battery & Power

Power & Charging Issues - Non-Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your non-removable battery charging or not holding a charge, view this info.
Battery Issues - Battery Usage
[Device-Specific Instructions]
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.
Remove Battery - LG K4™
[Device-Specific Instructions]
Soft Reset - LG K4™
[Device-Specific Instructions]
Battery Overview - LG K4™
[Device-Specific Instructions]
Extend Battery Life - LG K4™
[Device-Specific Instructions]
Power Saver Settings - LG K4™
[Device-Specific Instructions]
Here's how to save more battery life on your LG K4.
Insert Battery - LG K4™
[Device-Specific Instructions]
Turn Power Saver On / Off - LG K4™
[Device-Specific Instructions]
View Battery Status - LG K4™
[Device-Specific Instructions]

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth Car Kit Compatibility
[How to Use Guide]
Bluetooth® Car Kit Compatibility
Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
Bluetooth® Help Guide
[Device-Specific Instructions]
Here's info on pairing Bluetooth with your vehicle and some FAQs.
Bluetooth® Discovery Mode - LG K4™
[Device-Specific Instructions]
Turn Bluetooth® On / Off - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
See how to pair your LG K4 with your Bluetooth device.

Calling & Dialing

Auto Reject or Ignore Call - LG K4™
[Device-Specific Instructions]
Add a Speed Dial - LG K4™
[Device-Specific Instructions]
DTMF - LG K4™
[Device-Specific Instructions]
Call History - LG K4™
[Device-Specific Instructions]
Call a Number - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Calling a Contact
[Interactive Simulation]
An interactive guide on how to call a contact using your LG K4.
LG K4™ Simulator: Calling a New Number
[Interactive Simulation]
Discover how to use your LG K4 to call a new number.
LG K4™ Simulator: Ignoring a Call and Replying with a Text
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message to the caller with your LG K4.
LG K4™ Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call after multitasking, like browsing the Internet, on your LG K4.
LG K4™ Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two phone calls on your LG K4.
LG K4™ Simulator: Teaching Kids How to Call 911
[Interactive Simulation]
Learn how to teach kids to call 911 on your LG K4.
LG K4™ Simulator: Using Hands-Free Calling
[Interactive Simulation]
Find out how to use your voice to place a call with your LG K4.
LG K4™ Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view a missed call and add it as a new contact on your LG K4.
Place a Conference Call - LG K4™
[Device-Specific Instructions]
Redial - LG K4™
[Device-Specific Instructions]
Remove a Speed Dial - LG K4™
[Device-Specific Instructions]

Camera, Photos & Videos

Take and Share a Picture - LG K4™
[Device-Specific Instructions]
Camera Settings Support
[Device-Specific Instructions]
Common Camera Settings - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Accessing the Camera from the Lock Screen
[Interactive Simulation]
See how to quickly access the Camera app on your LG K4.
LG K4™ Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your LG K4.
LG K4™ Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your LG K4.
LG K4™ Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your LG K4.
LG K4™ Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a photo using your LG K4.
LG K4™ Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while recording a video on your Samsung Galsxy S7.
LG K4™ Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your LG K4.
LG K4™ Simulator: Turning the Flash On and Off
[Interactive Simulation]
A visual guide for how to take a picture with the flash on using your LG K4.
LG K4™ Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out when taking photos on your LG K4.
Move Pictures / Videos to Device - LG K4™
[Device-Specific Instructions]
Record and Share a Video - LG K4™
[Device-Specific Instructions]
Share Picture from Gallery - LG K4™
[Device-Specific Instructions]
Share Video from Gallery - LG K4™
[Device-Specific Instructions]
View Pictures / Videos - LG K4™
[Device-Specific Instructions]

Computer/PC Connectivity

USB Debugging Mode - LG K4™
[Device-Specific Instructions]

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Choose Contacts to Display on Device
[Device-Specific Instructions]
Here's how to see where your contacts are displayed or if your phone is displaying duplicate contacts.
Delete a Contact - LG K4™
[Device-Specific Instructions]
Edit a Contact - LG K4™
[Device-Specific Instructions]
Add a Contact - LG K4™
[Device-Specific Instructions]
Contact Display Options - LG K4™
[Device-Specific Instructions]
Export Contacts to SD Card - LG K4™
[Device-Specific Instructions]
Export Contacts to SIM Card - LG K4™
[Device-Specific Instructions]
Import Contacts from SD Card - LG K4™
[Device-Specific Instructions]
Import Contacts from SIM Card - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact to your LG K4.
LG K4™ Simulator: Adding and Removing Contacts from Favorites
[Interactive Simulation]
Discover how to add or delete contacts from your Favorites list on your LG K4.
LG K4™ Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Find out how to add a picture to a contact on your LG K4.
LG K4™ Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact, so you know who's calling your LG K4 without looking at it.
LG K4™ Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
A visual guide for how to create a group of contacts on your LG K4.
LG K4™ Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your LG K4.
Link / Unlink Contacts - LG K4™
[Device-Specific Instructions]
Send Contact via Bluetooth® - LG K4™
[Device-Specific Instructions]
View Contact Sync Source - LG K4™
[Device-Specific Instructions]
To view where a phonebook contact was imported from, see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

Data

Bonus Data FAQs
[FAQs]
Learn about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data and what tools are available to monitor your data allowance. See how to view current and historical data usage and set up data alert messages.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Facebook® Video Auto Play On / Off
[Device-Specific Instructions]
Here's how to turn automatic video play for Facebook on or off.
Turn Data On / Off - LG K4™
[Device-Specific Instructions]
Manage Data Usage - LG K4™
[Device-Specific Instructions]
Here's how to change the data usage cycle on your device, view data usage and set data warnings and limits.
Data Roaming - LG K4™
[Device-Specific Instructions]
Restrict Data Usage by App – LG K4™
[Device-Specific Instructions]

Date & Time

Date and Time Settings - LG K4™
[Device-Specific Instructions]

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
If you need the Device ID for a lost or stolen phone for an insurance claim or police report, this info can help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Identifying Device Damage - How to Use Guide
[How to Use Guide]
Get detailed guidelines on what type of damage or misuse excludes you from obtaining a warranty replacement for your broken device.
Check for Water Damage - LG
[Device-Specific Instructions]
Here's how to help determine if your LG device has liquid damage.
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
Check for Physical Damage
[Device-Specific Instructions]
Here's how to help determine if your device has damage.
View MAC Address - LG K4™
[Device-Specific Instructions]
View Phone Info - LG K4™
[Device-Specific Instructions]
View Phone Number - LG K4™
[Device-Specific Instructions]

Device Settings

Configure Company Name ID
[Device-Specific Instructions]
Touch Screen Settings - LG K4™
[Device-Specific Instructions]
Adjust Display Settings - LG K4™
[Device-Specific Instructions]
Adjust Brightness Settings - LG K4™
[Device-Specific Instructions]
Adjust Font Settings - LG K4™
[Device-Specific Instructions]
Reset All Settings - LG K4™
[Device-Specific Instructions]
Airplane Mode - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your LG K4 to change alert sounds, turn off GPS and more.
LG K4™ Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving battery life on your LG K4 by adjusting the screen timeout.
LG K4™ Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your LG K4.
LG K4™ Simulator: Configuring Location Settings
[Interactive Simulation]
Learn how to manage location settings on your LG K4.
LG K4™ Simulator: Managing Data Usage
[Interactive Simulation]
Discover how to manage data usage on your LG K4.
LG K4™ Simulator: Setting to Silent
[Interactive Simulation]
Explore ways to mute your LG K4.
LG K4™ Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your LG K4 to Airplane mode.
Manage Interruptions - LG K4™
[Device-Specific Instructions]

Email/Gmail

Standard Email Messaging Ports
[Device-Specific Instructions]
View Gmail™ Messages - Android®
[Device-Specific Instructions]
Here's how to view a Gmail message on your device.
Gmail™ Notifications - Android® 
[Device-Specific Instructions]
Delete Email Messages - LG K4™
[Device-Specific Instructions]
Gmail™ Sync - LG K4™
[Device-Specific Instructions]
Remove Gmail™ Account - LG K4™
[Device-Specific Instructions]
Removing then re-adding a Gmail account on your LG K4 often fixes email issues.
Add an Existing Google™ Account - LG K4™
[Device-Specific Instructions]
Compose and Send Email Message - LG K4™
[Device-Specific Instructions]
Create a New Google™ Account - LG K4™
[Device-Specific Instructions]
View Gmail™ Account Address / Username - Android™
[Device-Specific Instructions]
Here's how to view your Gmail email address and username.
Add a Personal Email Account - LG K4™
[Device-Specific Instructions]
Email Account Common Settings - LG K4™
[Device-Specific Instructions]
Email Account Data Usage Settings - LG K4™
[Device-Specific Instructions]
To modify data usage options for the personal email account on your LG K4, view this info.
Email Account Data Usage Settings - LG K4™
[Device-Specific Instructions]
Email Account Signature Settings - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your LG K4.
LG K4™ Simulator: Including an Email Attachment
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your LG K4.
LG K4™ Simulator: Replying to an Email
[Interactive Simulation]
Discover how to reply to an email on your LG K4.
LG K4™ Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email from your LG K4.
LG K4™ Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to access your existing email account on your LG K4.
LG K4™ Simulator: Switching Between Email Accounts
[Interactive Simulation]
See how to access different email accounts on your LG K4.
LG K4™ Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to access your work email on your LG K4.
Remove a Personal Email Account - LG K4™
[Device-Specific Instructions]
Removing then re-adding an email account on your LG K4 often fixes email issues.
Reply to an Email Message - LG K4™
[Device-Specific Instructions]
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21
View Email Messages - LG K4™
[Device-Specific Instructions]

Google Backup & restore

Google™ Backup and Restore - LG K4™
[Device-Specific Instructions]

GPS & Location Based Services

E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Turn GPS Location On / Off - LG K4™
[Device-Specific Instructions]
GPS Location Settings - Android®
[Device-Specific Instructions]
Here's how to view / change GPS location settings, which can affect battery life and location accuracy.

Home Screen

Mode Change - LG K4™
[Device-Specific Instructions]
Add Widgets to Home Screen - LG K4™
[Device-Specific Instructions]
Add Home Screen Panels - LG K4™
[Device-Specific Instructions]
Remove Items from Home Screen - LG K4™
[Device-Specific Instructions]
Turn Screen Rotation On / Off - LG K4™
[Device-Specific Instructions]
Access Notification Panel - LG K4™
[Device-Specific Instructions]
Add Folders to Home Screen - LG K4™
[Device-Specific Instructions]
Add Shortcuts to Home Screen - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Adding Apps and Widgets to the Home Screen
[Interactive Simulation]
An interactive guide on how to place widgets and apps on the Home screen of your LG K4 for quick access to them.
LG K4™ Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Find out how to add folders to the Home screen on your LG K4 to help organize your apps.
LG K4™ Simulator: Adding and Changing a Lock Screen Shortcut
[Interactive Simulation]
An interactive guide on how to add a shortcut to the Lock screen of your LG K4.
LG K4™ Simulator: Adding and Deleting a Home Screen
[Interactive Simulation]
A visual guide for adding and deleting Home screens on your LG K4.
LG K4™ Simulator: Adjusting Apps and Widgets on the Home Screen
[Interactive Simulation]
Learn how to rearrange and resize widgets and apps on the Home screen of your LG K4.
LG K4™ Simulator: Changing an Icon's Appearance
[Interactive Simulation]
Learn how to change the appearance of an icon on your LG K4.
LG K4™ Simulator: Changing the Default Home Screen
[Interactive Simulation]
Learn how to change the default Home screen of your LG K4.
LG K4™ Simulator: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
See how to remove widgets and apps from the Home screen of your LG K4.
LG K4™ Simulator: Using Shortcuts to Unlock the Screen
[Interactive Simulation]
Find out how to use shortcuts to unlock the screen of your LG K4.
Remove Home Screen Panels - LG K4™
[Device-Specific Instructions]
Rename Home Screen Folder - LG K4™
[Device-Specific Instructions]
Set Default Home Screen Panel - LG K4™
[Device-Specific Instructions]
View Home Screen Panels - LG K4™
[Device-Specific Instructions]

Hotspot

Mobile Hotspot FAQs
[FAQs]
Get an Internet connection by accessing your device's Wi Fi using Mobile Hotspot. Learn how to connect devices. Understand how your plan will be charged.
Turn Mobile Hotspot On / Off - LG K4™
[Device-Specific Instructions]
Mobile Hotspot Settings - LG K4™
[Device-Specific Instructions]
Change Mobile Hotspot Password - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your LG K4 as a Mobile Hotspot, so you can share your data connection with other devices.

Internet & Web Browser

Disable Work Offline - Internet Browser
[Device-Specific Instructions]
Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.
Determining Internet Connection Speeds
[Device-Specific Instructions]
If your connection speeds are slower than expected here's info on how you can test them.
Web Browser - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your LG K4, so it's easy to find later.
LG K4™ Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your LG K4.
LG K4™ Simulator: Searching the Web Using Your Voice
[Interactive Simulation]
Explore how to search the web using your voice with your LG K4.
LG K4™ Simulator: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your LG K4.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
LG K4™ Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your LG K4.
Language Selection - LG K4™
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Turn Off Screen Lock - LG K4™
[Device-Specific Instructions]
Set Up Screen Lock - LG K4™
[Device-Specific Instructions]
Unlock Screen - LG K4™
[Device-Specific Instructions]
To unlock the screen on your LG K4, check out this info.
Change Device Password - LG K4™
[Device-Specific Instructions]
To change the method used to lock or unlock your LG K4, view this info.
Lock Screen Notifications - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your LG K4 to help protect your private information.
LG K4™ Simulator: Unlocking the Screen
[Interactive Simulation]
See how to unlock the screen on your LG K4.
Manage Screen Lock Settings - LG K4™
[Device-Specific Instructions]
Restriction Settings - LG K4™
[Device-Specific Instructions]
Set Up Face Recognition - LG K4™
[Device-Specific Instructions]
Smart Lock - LG K4™
[Device-Specific Instructions]

Memory/Storage

Insert SD Card - LG K4™
[Device-Specific Instructions]
Check Memory - LG K4™
[Device-Specific Instructions]
Format SD Card - LG K4™
[Device-Specific Instructions]
View this info on memory card formatting options for your LG K4.
Remove SD Card - LG K4™
[Device-Specific Instructions]

Music

Move Music Files to Device - LG K4™
[Device-Specific Instructions]
Move Music Files from Device - LG K4™
[Device-Specific Instructions]

Navigating & Multitasking

LG K4™ Simulator: Multitasking Between Apps
[Interactive Simulation]
See how to easily switch between and close apps that are running on your LG K4.
LG K4™ Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your LG K4.
LG K4™ Simulator: Using the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel on your LG K4.

Operating System & Software

LG K4 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update - Software Upgrade Assistant (LG)
[Device-Specific Instructions]
Here's how to update LG device software using a computer if an Over-the-Air update fails.
Repair Assistant - Software Upgrade Assistant (LG)
[Device-Specific Instructions]
Here's how to repair LG device software using a computer if an Over-the-Air update fails.
Initial Setup - Software Upgrade Assistant (LG)
[Device-Specific Instructions]
Here's how to install the LG Software Upgrade Assistant on your PC or Mac.
View Software Version - LG K4™
[Device-Specific Instructions]
To view the software version your LG K4 is running, check out this info.
Install Device Software Update - LG K4™
[Device-Specific Instructions]
Factory Data Reset (Powered On) - LG K4™
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), app issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing...
Factory Data Reset (Powered Off) - LG K4™
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), app issues (crashing, freezing, running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard reset,...

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Insert SIM Card - LG K4™
[Device-Specific Instructions]
Unblock SIM PIN - LG K4™
[Device-Specific Instructions]
Remove SIM Card - LG K4™
[Device-Specific Instructions]
View SIM Card Number - LG K4™
[Device-Specific Instructions]
Modify SIM PIN - LG K4™
[Device-Specific Instructions]
Delete a SIM Phone Book Entry - LG K4™
[Device-Specific Instructions]
Find your 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
LG K4™ Simulator: Inserting and Removing a Nano Sim Card
[Interactive Simulation]
Find out how to insert and remove a nano SIM card from your LG K4.
LG K4™ Simulator: Inserting and Removing a microSD Card
[Interactive Simulation]
Discover how to put and remove a microSD card into your LG K4 to add memory for photos, videos, music, documents and more.
Turn SIM PIN On / Off - LG K4™
[Device-Specific Instructions]

Social Networking

LG K4™ Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your LG K4.
LG K4™ Simulator: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your LG K4 to help protect your account.
LG K4™ Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your LG K4.
Manage Facebook® Privacy
[Device-Specific Instructions]

Sounds, Volume & Audio

Turn Off All Sounds - LG K4™
[Device-Specific Instructions]
Vibrate Mode - LG K4™
[Device-Specific Instructions]
Volume Controls - LG K4™
[Device-Specific Instructions]
Set Ringtones - LG K4™
[Device-Specific Instructions]
Speakerphone - LG K4™
[Device-Specific Instructions]
Save a Ringtone - LG K4™
[Device-Specific Instructions]
Manage Alerts / Notifications - LG K4™
[Device-Specific Instructions]
Record and Play File - Voice Recorder - LG K4™
[Device-Specific Instructions]
To record and play a sound file on your LG K4, check out this info.

Starter Mode

LG K4™ Simulator: Accessing and Clearing the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel while in Easy mode on your LG K4.
LG K4™ Simulator: Adding and Removing Apps from Favorites
[Interactive Simulation]
Learn how to add and remove apps from your Favorites in Easy mode on your LG K4.
LG K4™ Simulator: Adding and Removing Contacts from the Home Screens
[Interactive Simulation]
Discover how to make, add and remove contacts from the Home screen in Easy mode on your LG K4.
LG K4™ Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for navigating multiple Home screens in Easy mode on your LG K4.
LG K4™ Simulator: Switching Back to Standard Mode
[Interactive Simulation]
See how to switch back to Standard mode from Easy mode on your LG K4.
LG K4™ Simulator: Switching to Easy Mode
[Interactive Simulation]
Learn how to switch to Easy mode for simplified Home screens on your LG K4.

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
Here's how to send a text message from your computer/PC via your My Verizon account.
Messaging / Texting FAQs
[FAQs]
Learn about sending and receiving texts, including how to block unwanted texts, restore deleted texts and troubleshoot issues.
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Ensure the 10-digit Mobile Number or Email Address is Entered Correctly for International Messages
[Device-Specific Instructions]
Here's how to troubleshoot sending an international text message.
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
View Text Messages - LG K4™
[Device-Specific Instructions]
Create and Send a Text Message - LG K4™
[Device-Specific Instructions]
Set Default Messaging App - LG K4™
[Device-Specific Instructions]
Cut, Copy and Paste Text - LG K4™
[Device-Specific Instructions]
Auto Receive Messages - LG K4™
[Device-Specific Instructions]
Delete Messages - LG K4™
[Device-Specific Instructions]
Text Message Signature - LG K4™
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Top 10 Things to Do with Your New Smartphone
[General Information]
Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.
Set Up Printing - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Finding More Help
[Interactive Simulation]
Discover how to find videos and tutorials to learn more about using your LG K4.

Visual & Hearing Accessibility

TTY Settings - LG K4™
[Device-Specific Instructions]

Wallpapers/Theme

Set Wallpaper - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change the background of the Home screen on your LG K4.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.
Network Mode Settings - LG K4™
[Device-Specific Instructions]
Add a Wi-Fi Network - LG K4™
[Device-Specific Instructions]
Access Wi-Fi Direct - LG K4™
[Device-Specific Instructions]
Remove Wi-Fi Connection - LG K4™
[Device-Specific Instructions]
Add a Virtual Private Network - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your LG K4 to connect to a Wi-Fi network, so you can access the Internet without using data.
Manually Add a Wi-Fi Network - LG K4™
[Device-Specific Instructions]
Tethered Modem Connection - LG K4™
[Device-Specific Instructions]
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Turn Wi-Fi On / Off - LG K4™
[Device-Specific Instructions]

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