Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s Plus
Samsung Galaxy S7
Apple® iPhone® 6s
Samsung Galaxy S® 5
Moto Z Play Droid Edition
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Apple® iPhone® 7 Plus
Apple® iPhone® 5s
Samsung Galaxy S7 edge
DROID TURBO 2
Samsung Galaxy S® 4
Samsung Galaxy Note5
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note® 4
Apple® iPhone® 5c
Verizon Ellipsis™ 7
Samsung Galaxy J3 V
Ellipsis™ Jetpack® MHS800L
Apple® iPhone® SE
Droid Turbo in Ballistic Nylon
Samsung 3G Network Extender
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5
Droid Turbo by Motorola
DROID MAXX by MOTOROLA
Google Pixel
LG G5
Verizon Ellipsis® 8
Apple® iPad® 2
LG G4™
Moto Z Force Droid Edition
LG G3
Samsung Galaxy J3 (2016)
Samsung Galaxy J1™ Prepaid
Samsung Galaxy Core Prime™
Samsung Gusto® 3
LG Revere® 3
Apple® iPhone® 4s
Apple® iPhone® 4
Google Pixel XL
LG Cosmos™ 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon MiFi® 4G LTE Global USB Modem U620L
Samsung Galaxy S6 edge +
Samsung Galaxy S® 6 edge
LG V10™
Samsung 4G LTE Network Extender
Verizon Wireless Home Phone
Samsung Galaxy Note® 3
Samsung Galaxy S® III
Hum+ by Verizon
Pantech 4G LTE Global USB Modem UML290
LG G Vista
DROID MAXX 2
LG Optimus Zone™ 3 Prepaid
Verizon LTE Internet and Home Phone
HTC Desire® 526
Stylo™ 2 V
GizmoGadget™ by LG
GizmoPal™
DROID MINI by MOTOROLA
Casio G'zOne Commando®
DuraForce PRO with Sapphire Shield
V20™
DROID RAZR M by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Galaxy Note7
Brigadier™ by Kyocera
Samsung Convoy® 4
LG K8 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
DuraXV
Verizon Ellipsis® 10
Samsung Convoy™ 3
Moto Z Droid Edition
GizmoPal® 2 by LG
LG G2
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Casio G'zOne Commando® 4G LTE
Moto G™ by Motorola
Verizon 4G LTE USB Modem 551L
HTC Desire® 530
Ellipsis™ Jetpack® MHS815L
LG Extravert™ 2
Casio G'zOne Ravine® 2
LG G Pad 8.3 LTE
HTC One® (M8)
LG Octane™
Verizon 4G LTE USB Modem UML295
DROID ULTRA by MOTOROLA
Moto G Play
Samsung Galaxy Note® II
HTC One M9
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Galaxy S® 4 mini
Samsung Gusto® 2
LG K4™ LTE
Sony Xperia® Z3v
Galaxy Note® Edge
Samsung Galaxy Tab® 2 (10.1)
Samsung Convoy™ 2
DROID TURBO 2 - Designed by You
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
iPad® Pro
Gear S2
Verizon Wireless AirCard® 595
DROID INCREDIBLE 4G LTE by HTC
Samsung Intensity™ II
BlackBerry® Bold™ 9930 smartphone
LTE Internet (Installed)
LG Exalt™
PRIV™ by BlackBerry®
Galaxy Tab E
iPad® Air 2
Samsung Brightside™
Nexus 6
Nokia Lumia 928
Galaxy Tab E (8.0)
DROID by MOTOROLA
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Gear S®
Samsung Galaxy Tab S2
HTC Desire® 626
Nokia Lumia 822
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Kyocera DuraXV+
Moto X™ (2nd Gen.)
Samsung Galaxy Tab® 2 (7.0)
Moto X™ by Motorola
Microsoft Surface 3
HTC 10™
DROID RAZR by MOTOROLA
LG Terra™
Moto E™ Prepaid
LG Revere®
LG Optimus Zone™ 2 Prepaid
Apple® iPad® mini with Retina display
ZenPad™ Z10
LG Exalt™II
HTC One®
LG Optimus Exceed™ 2
LG Cosmos™ 2
Transpyre™ Prepaid
iPad Pro™ (9.7-inch)
Samsung Intensity™ III
G Pad™ 10.1 LTE
BlackBerry Classic
Samsung Convoy™
LG Accolade™
Pantech Breakout™
Apple® iPad® Air™
LG Revere® 2
DROID RAZR MAXX HD by MOTOROLA
ZenPad™ Z8
Samsung Galaxy S® III mini
Verizon Wireless USB760 Modem
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab®
Samsung Gusto®
Ellipsis® Kids
HTC One® (M8) for Windows®
Nokia Lumia Icon
LG enV®3
LG Vortex™
LG G Pad™ X8.3
Motorola RAZR V3m
DROID INCREDIBLE 2 by HTC
Samsung Galaxy Tab® 4 (10.1)
Samsung Galaxy Tab® (10.1)
DROID RAZR MAXX by MOTOROLA
DROID DNA by HTC
G Pad™ 7.0 LTE
BlackBerry® Z10 smartphone
BlackBerry® Q10 smartphone
Lancet™
Verizon Ellipsis™ 8 HD
Apple® iPad® mini
Casio G'zOne Ravine®
Lancet™ for Android™
Enact™ by LG
Spectrum™ 2 by LG
LG VX8300
Apple® iPad® with Wi-Fi + 4G
iPad® mini 4
Samsung Haven™
LG Cosmos™
Lucid™3 by LG
Motorola XOOM™ 4G LTE
Motorola MOTO™ W755
Dell™ Vostro™ V13 Laptop
Nokia 2366i
DROID RAZR HD by MOTOROLA
DROID BIONIC by MOTOROLA
Motorola Barrage™
Watch Urbane™ 2nd Edition LTE
Casio G'zOne Boulder®
BlackBerry® Bold 9650 smartphone
Samsung Galaxy Tab® 4 (8.0)
Pantech Hotshot™
BlackBerry® Z30 smartphone
LG enV®2
Samsung Galaxy™ Stratosphere™ II
Samsung Galaxy Camera®
Delphi Connect with 4G LTE Mobile Hotspot
DROID 4 by MOTOROLA
Lucid™ by LG
Samsung Intensity™
Apple® iPad® with Retina display
HTC One® max
DROID X by MOTOROLA
LG Migosm
DROID X2 by MOTOROLA
BlackBerry® Pearl™ Flip 8230 smartphone
Samsung Galaxy Stellar™
Verizon Converged VOIP Device
LG enV® TOUCH
Samsung Galaxy Note® 10.1
HTC One® remix
Hydro ELITE by KYOCERA
Samsung Alias™ 2
Nokia Lumia 2520
Samsung Smooth™
Samsung Illusion™
LG VX5500
Samsung Galaxy Note® Pro
BlackBerry® Tour™ 9630 smartphone
Verizon Wireless UMW190 Global USB Modem
Samsung Knack™
Pantech Jest™ 2
LG Cosmos™ Touch
Lucid™2 by LG
Galaxy Nexus by Samsung
THUNDERBOLT™ by HTC
Intuition™ by LG
Windows Phone 8X by HTC
DROID CHARGE by SAMSUNG
Verizon GizmoTab™
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Gear S2 classic
Samsung Fascinate™
Sony Xperia® Z2
Verizon Wireless AirCard® 595U USB Modem
LG Extravert™
Samsung ATIV SE™
Samsung Galaxy Tab® S
HP Elite x2 1012
Verizon Wireless UM175 USB Modem
Samsung Galaxy Note® 10.1 2014 Edition
Pantech Perception™
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
BlackBerry® Curve™ 8330 smartphone
Motorola W385
LG VX5400
LG Optimus Zone™
Samsung Galaxy™ Stratosphere™
Verizon Wireless USB720 Modem
Casio G'zOne Rock™
iPad® mini 3
Samsung SCH-u340
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Galaxy Legend™
Google Nexus 7
Moto X™ - Designed by You (2nd Generation)
BlackBerry® Storm2™ 9550 smartphone
DROID 3 by MOTOROLA
HTC Desire® 612
Samsung Galaxy Tab® (7.7)
Samsung ATIV Odyssey™
HTC Rhyme™
LG VX8360
Pantech Marauder™
HP Spectre x2
DROID INCREDIBLE by HTC
Samsung Galaxy View
Casio G'zOne Brigade®
Samsung Reality™
Jetpack® MiFi® 7730L
Samsung Juke
Verizon Wireless G'zOne Type-S
DROID 2 by MOTOROLA
LG Dare™
Samsung Alias™
LG Ally™
Pantech Caper™ Prepaid
Delphi Connect
Verizon Wireless USB727 Modem
LG Voyager™
LG VX8350
DROID 2 GLOBAL by MOTOROLA
Verizon Wireless UM150 USB Modem
BlackBerry® Curve™ 9330 smartphone
Apple® iPad®
Spartan GoCam™
Verizon Wireless Escapade®
LG Chocolate® Touch
HTC Rezound™
Revolution™ by LG
Motorola Adventure™ V750
Spectrum™ by LG
Samsung SCH-u410
LG VX5300
Moto X™ - Designed by You
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Sharp KIN™ ONE
Luge™ by Motorola Prepaid
Sierra Wireless AirCard® 555D
BlackBerry® Curve™ 8530 smartphone
LG VX5200
Motorola MOTO™ VU204
Verizon Wireless CDM8975
Verizon Wireless Coupe™
Samsung Omnia® II
Samsung SCH-u430
Motorola E815
Verizon Wireless PC5750 PC Card
Samsung SCH-a870
LG Chocolate®
LG VX3200
Pantech Crux™
Casio G'zOne Ravine® 2 Non-Camera
Sony Xperia® PLAY
Samsung SCH-u540
DROID XYBOARD 10.1 by MOTOROLA
Verizon Wireless Salute™
Pantech PN-210
DROID PRO by MOTOROLA
Motorola V325
LG VX8700
G'zOne Boulder™ Black and Silver
Sierra Wireless AirCard® 580
LG Optimus Exceed™
Motorola MOTOKRZR K1m
Samsung SCH-a930
Motorola XOOM™
Samsung N150 Netbook
HTC Trophy™
BlackBerry® Torch™ 9850 smartphone
Casio EXILIM
Samsung Gem™
BlackBerry® Curve™ 9370 smartphone
DROID XYBOARD 8.2 by MOTOROLA
HP® Mini 1151NR Netbook
LG enV®
LG VX8100
LG Versa™
Samsung SCH-a650
Verizon Wireless Razzle™
Motorola CITRUS™
LG VX6100
LG Clout™
Motorola W315
LG Enlighten®
BlackBerry Classic Non-Camera
Samsung Rogue™
Samsung Continuum™
Samsung Zeal™
LG Chocolate® 3
LG VX3300
DROID R2D2 by MOTOROLA
BlackBerry® 8830 World Edition smartphone
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung FlipShot®
Motorola Entice™
Samsung SCH-a950
Gateway® LT2016u Netbook
Samsung Trance™
Nokia 2705 Shade™ Non-Camera
Motorola MOTO Q™ 9c
Compaq® Mini CQ10-688nr Netbook
Motorola V60s
Samsung Glyde™
Verizon Wireless CDM 7075
Samsung SCH-a850
HTC Touch Pro™
HP® Mini 311-1037NR Netbook
Motorola Rival™
HP® Pavilion dm1-2010nr Entertainment Notebook
Motorola DEVOUR™ with MOTOBLUR™
Pantech PN-215
Samsung Sway™
Motorola RAZR V3m in Gray
LG Fathom®
Verizon Wireless CDM8950
Nokia 7705 Twist™
Kyocera KX414
Verizon Wireless PN-300
Motorola V325i
Motorola Krave™ ZN4
Motorola MOTO™ Z6c World Edition
HTC Ozone™ with TALKS™ for Verizon Wireless
Verizon Wireless USB1000 Global USB Modem
LG VX9400
Kyocera KPC650
Sharp KIN™ TWO
Nokia 6205
LG VX4500
HTC Merge®
Verizon Wireless Adamant™
DROID ERIS by HTC
Samsung Omnia®
LG Glance™
Nokia 7205 Intrigue™
Nokia 2128i
Kyocera SE47
Kyocera KX2
Samsung i700 Pocket PC
Samsung SCH-a310
LG VX4700
Kyocera KX1v
BlackBerry® Curve™ 9310 smartphone
Kyocera KX444
Verizon AD3700 Global USB Modem
Samsung SCH-a670
Sharp KIN™ TWOm
Verizon Wireless Blitz® Prepaid
Nokia 6236i
LG VENUS™
Samsung SCH-u620
Nokia 2605 Mirage
Jest™
Motorola RAZR V3c
Verizon Wireless U630 PC Card
Kyocera K323
Motorola V265
Kyocera K404
Nokia 2705 Shade™
Motorola Rapture™ VU30
HP® Mini 210-1076NR Netbook
Samsung SCH-a795
Samsung SCH-i730
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Galaxy J7 V
Motorola V276
Samsung SCH-a630
Motorola MOTO™ Z6cx World Edition without Camera
Nokia 6315i
Motorola MOTO Q™ music 9m
Motorola T720
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Hum×
Pantech PN-820
Motorola Q™
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Motorola V325xi
BlackBerry® 7750
Samsung Saga™
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Verizon Wireless XV6600 without Camera
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola T300p
Motorola V710
Nokia 6305i
Apple® iPad® (9.7-inch)
Samsung SCH-a790
LG VX6000
LG VX2000
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Motorola V60p
Verizon KPC680 ExpressCard®
Nokia 3589i
Motorola C343
HP® Pavilion dm1-3010nr Notebook
Verizon Wireless V640
Samsung SCH-a990
Motorola T730
Samsung SCH-a530
Sharp KIN™ ONEm
Nokia 2285
Motorola V120e
Samsung Gleam®
LG G6™
Nokia 6215i
Nokia 6015i Prepaid
Motorola A840
LG VX4650
LG V
Watch Sport™
Samsung Renown™
Motorola MOTOSLVR L7C
Samsung SCH-u550
BlackBerry® 7250
Samsung SCH-a890
Samsung SCH-i760
LG K20™ V
Verizon Wireless V740 ExpressCard
Samsung SCH-a970
Samsung SCH-i830
HTC Apache XV6700
Motorola V65p

Accessories

Activation & Initial Setup

Equipment Protection FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.
Activate a Phone You Already Own - BYOD
[General Information]
Learn how to bring your own phone to your account online through My Verizon.
Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
How to Switch Phone Numbers Between Devices on Your Account
[General Information]
See how to swap phones on your account through My Verizon.
Initial Activation and Setup - LG K4™
[Device-Specific Instructions]
Account Sync Settings - LG K4™
[Device-Specific Instructions]
Getting to Know Your LG K4
[PDF]
Get to know your new LG K4 with this quick reference guide.
Turn Off Android Device Protection - LG K4™
[Device-Specific Instructions]
To disable the screen lock setting on your HTC One M9, check out this info.

Back Up & Transfer Content

Transfer Contacts & Other Content Between Phones
[General Information]
Download our new Content Transfer App. Learn how to easily transfer contacts, pictures, videos and more when switching phones.
How to transfer your content from your old phone to your new phone
[Video]
With the Content Transfer app, it's easy to transfer your content from your old phone to your new phone. Find out how.
Length: 2:27
Move Music Files to Device - LG K4™
[Device-Specific Instructions]
Move Pictures/Videos from Device - LG K4™
[Device-Specific Instructions]
Move Music Files from Device - LG K4™
[Device-Specific Instructions]
Move Pictures/Videos to Device - LG K4™
[Device-Specific Instructions]

Basics

Remove Connected Device - My Verizon
[Device-Specific Instructions]
Capture a Screenshot - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the Home screen and buttons on your LG K4.
LG K4™ Simulator: Turning the Phone On and Off
[Interactive Simulation]
Learn how to power on and shut down your LG K4.
Signal Strength - LG K4™
[Device-Specific Instructions]

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Remove the Battery - LG K4™
[Device-Specific Instructions]
Soft Reset - LG K4™
[Device-Specific Instructions]
Battery Overview - LG K4™
[Device-Specific Instructions]
Extend Battery Life - LG K4™
[Device-Specific Instructions]
Power Saver Settings - LG K4™
[Device-Specific Instructions]
Insert the Battery - LG K4™
[Device-Specific Instructions]
Turn Power Saver On / Off - LG K4™
[Device-Specific Instructions]
View Battery Status - LG K4™
[Device-Specific Instructions]

Bluetooth

Bluetooth Car Kit Compatibility
[How to Use Guide]
Bluetooth® Car Kit Compatibility
Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
Bluetooth® Discovery Mode - LG K4™
[Device-Specific Instructions]
Turn Bluetooth® On / Off - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
See how to pair your LG K4 with your Bluetooth device.

Calling & Dialing

Auto Reject or Ignore Call - LG K4™
[Device-Specific Instructions]
Add a Speed Dial - LG K4™
[Device-Specific Instructions]
DTMF - LG K4™
[Device-Specific Instructions]
Call History - LG K4™
[Device-Specific Instructions]
Dial a Number - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Calling a Contact
[Interactive Simulation]
An interactive guide on how to call a contact using your LG K4.
LG K4™ Simulator: Calling a New Number
[Interactive Simulation]
Discover how to use your LG K4 to call a new number.
LG K4™ Simulator: Ignoring a Call and Replying with a Text
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message to the caller with your LG K4.
LG K4™ Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call after multitasking, like browsing the Internet, on your LG K4.
LG K4™ Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two phone calls on your LG K4.
LG K4™ Simulator: Teaching Kids How to Call 911
[Interactive Simulation]
Learn how to teach kids to call 911 on your LG K4.
LG K4™ Simulator: Using Hands-Free Calling
[Interactive Simulation]
Find out how to use your voice to place a call with your LG K4.
LG K4™ Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view a missed call and add it as a new contact on your LG K4.
Place a Conference Call - LG K4™
[Device-Specific Instructions]
Redial - LG K4™
[Device-Specific Instructions]
Remove a Speed Dial - LG K4™
[Device-Specific Instructions]

Camera, Photos & Videos

Take and Share a Picture - LG K4™
[Device-Specific Instructions]
Move Pictures/Videos from Device - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Accessing the Camera from the Lock Screen
[Interactive Simulation]
See how to quickly access the Camera app on your LG K4.
LG K4™ Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your LG K4.
LG K4™ Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your LG K4.
LG K4™ Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your LG K4.
LG K4™ Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a photo using your LG K4.
LG K4™ Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while recording a video on your Samsung Galsxy S7.
LG K4™ Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your LG K4.
LG K4™ Simulator: Turning the Flash On and Off
[Interactive Simulation]
A visual guide for how to take a picture with the flash on using your LG K4.
LG K4™ Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out when taking photos on your LG K4.
Move Pictures/Videos to Device - LG K4™
[Device-Specific Instructions]
Record and Share a Video - LG K4™
[Device-Specific Instructions]
Share a Picture from the Gallery - LG K4™
[Device-Specific Instructions]
Share a Video from the Gallery - LG K4™
[Device-Specific Instructions]
View Pictures/Videos - LG K4™
[Device-Specific Instructions]

Computer/PC Connectivity

USB Debugging Mode - LG K4™
[Device-Specific Instructions]

Contacts

Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Choose Contacts to Display on Device
[Device-Specific Instructions]
If your phone is displaying duplicate contacts, view this info. For other issues you are having with your device, visit our Troubleshooting Assistant.
Delete a Contact - LG K4™
[Device-Specific Instructions]
Edit a Contact - LG K4™
[Device-Specific Instructions]
Add a Contact - LG K4™
[Device-Specific Instructions]
Contact Display Options - LG K4™
[Device-Specific Instructions]
Export Contacts to a SIM Card - LG K4™
[Device-Specific Instructions]
Export Contacts to an SD Card - LG K4™
[Device-Specific Instructions]
Import Contacts from a SIM Card - LG K4™
[Device-Specific Instructions]
Import Contacts from an SD Card - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact to your LG K4.
LG K4™ Simulator: Adding and Removing Contacts from Favorites
[Interactive Simulation]
Discover how to add or delete contacts from your Favorites list on your LG K4.
LG K4™ Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Find out how to add a picture to a contact on your LG K4.
LG K4™ Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact, so you know who's calling your LG K4 without looking at it.
LG K4™ Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
A visual guide for how to create a group of contacts on your LG K4.
LG K4™ Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your LG K4.
Link/Unlink Contacts - LG K4™
[Device-Specific Instructions]
Send Contact via Bluetooth® - LG K4™
[Device-Specific Instructions]
View Contact Sync Source - LG K4™
[Device-Specific Instructions]
To view where a phonebook contact was imported from, see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

Data

Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]
Turn Data On / Off - LG K4™
[Device-Specific Instructions]
Manage Data Usage - LG K4™
[Device-Specific Instructions]
To change the data usage cycle on your device, view data usage and set data warnings/limits, view this info.
Data Roaming - LG K4™
[Device-Specific Instructions]

Date & Time

Date and Time Settings - LG K4™
[Device-Specific Instructions]

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
How to Use Guide: Identifying Device Damage
[How to Use Guide]
A How to Use guide about identifying device damage.
Check for Water Damage - LG
[Device-Specific Instructions]
View MAC Address - LG K4™
[Device-Specific Instructions]
View Phone Information - LG K4™
[Device-Specific Instructions]
View Phone Number - LG K4™
[Device-Specific Instructions]

Device Settings

Turn TalkBack On/Off - Android™
[Device-Specific Instructions]
Configure Company Name ID
[Device-Specific Instructions]
Touch Screen Settings - LG K4™
[Device-Specific Instructions]
Adjust Display Settings - LG K4™
[Device-Specific Instructions]
Adjust Brightness Settings - LG K4™
[Device-Specific Instructions]
Adjust Font Settings - LG K4™
[Device-Specific Instructions]
Reset All Settings - LG K4™
[Device-Specific Instructions]
Airplane / Standalone Mode - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your LG K4 to change alert sounds, turn off GPS and more.
LG K4™ Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving battery life on your LG K4 by adjusting the screen timeout.
LG K4™ Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your LG K4.
LG K4™ Simulator: Configuring Location Settings
[Interactive Simulation]
Learn how to manage location settings on your LG K4.
LG K4™ Simulator: Managing Data Usage
[Interactive Simulation]
Discover how to manage data usage on your LG K4.
LG K4™ Simulator: Setting to Silent
[Interactive Simulation]
Explore ways to mute your LG K4.
LG K4™ Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your LG K4 to Airplane mode.
Manage Interruptions - LG K4™
[Device-Specific Instructions]

Email/Gmail

View Gmail™ Messages - Android™
[Device-Specific Instructions]
Gmail™ Notifications - Android™
[Device-Specific Instructions]
Delete an Email Message - LG K4™
[Device-Specific Instructions]
Gmail™ Sync - LG K4™
[Device-Specific Instructions]
Remove Gmail™ Account - LG K4™
[Device-Specific Instructions]
Removing then re-adding a Gmail account on your LG K4 often fixes email issues.
Add an Existing Google™ Account - LG K4™
[Device-Specific Instructions]
Compose and Send an Email Message - LG K4™
[Device-Specific Instructions]
Create a New Google™ Account - LG K4™
[Device-Specific Instructions]
Email Account Common Settings - LG K4™
[Device-Specific Instructions]
Email Account Data Usage Settings - LG K4™
[Device-Specific Instructions]
To modify data usage options for the personal email account on your LG K4, view this info.
Email Account Data Usage Settings - LG K4™
[Device-Specific Instructions]
Email Account Signature Settings - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your LG K4.
LG K4™ Simulator: Including an Email Attachment
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your LG K4.
LG K4™ Simulator: Replying to an Email
[Interactive Simulation]
Discover how to reply to an email on your LG K4.
LG K4™ Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email from your LG K4.
LG K4™ Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to access your existing email account on your LG K4.
LG K4™ Simulator: Switching Between Email Accounts
[Interactive Simulation]
See how to access different email accounts on your LG K4.
LG K4™ Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to access your work email on your LG K4.
Remove a Personal (POP / IMAP) Account - LG K4™
[Device-Specific Instructions]
Removing then re-adding an email account on your LG K4 often fixes email issues.
Reply to an Email Message - LG K4™
[Device-Specific Instructions]
View Email Messages - LG K4™
[Device-Specific Instructions]

Google Backup & restore

Google™ Backup and Restore - LG K4™
[Device-Specific Instructions]

GPS & Location Based Services

Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Turn GPS Location On / Off - LG K4™
[Device-Specific Instructions]
GPS Location Settings - Android™
[Device-Specific Instructions]

Home Screen

Mode Change - LG K4™
[Device-Specific Instructions]
Add Widgets to Home Screen - LG K4™
[Device-Specific Instructions]
Add Home Screen Panels - LG K4™
[Device-Specific Instructions]
Remove Items from Home Screen - LG K4™
[Device-Specific Instructions]
Turn Screen Rotation On / Off - LG K4™
[Device-Specific Instructions]
Access Notification Panel - LG K4™
[Device-Specific Instructions]
Add Folders to Home Screen - LG K4™
[Device-Specific Instructions]
Add Shortcuts to Home Screen - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Adding Apps and Widgets to the Home Screen
[Interactive Simulation]
An interactive guide on how to place widgets and apps on the Home screen of your LG K4 for quick access to them.
LG K4™ Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Find out how to add folders to the Home screen on your LG K4 to help organize your apps.
LG K4™ Simulator: Adding and Changing a Lock Screen Shortcut
[Interactive Simulation]
An interactive guide on how to add a shortcut to the Lock screen of your LG K4.
LG K4™ Simulator: Adding and Deleting a Home Screen
[Interactive Simulation]
A visual guide for adding and deleting Home screens on your LG K4.
LG K4™ Simulator: Adjusting Apps and Widgets on the Home Screen
[Interactive Simulation]
Learn how to rearrange and resize widgets and apps on the Home screen of your LG K4.
LG K4™ Simulator: Changing an Icon's Appearance
[Interactive Simulation]
Learn how to change the appearance of an icon on your LG K4.
LG K4™ Simulator: Changing the Default Home Screen
[Interactive Simulation]
Learn how to change the default Home screen of your LG K4.
LG K4™ Simulator: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
See how to remove widgets and apps from the Home screen of your LG K4.
LG K4™ Simulator: Using Shortcuts to Unlock the Screen
[Interactive Simulation]
Find out how to use shortcuts to unlock the screen of your LG K4.
Remove Home Screen Panels - LG K4™
[Device-Specific Instructions]
Rename Home Screen Folder - LG K4™
[Device-Specific Instructions]
Set a Default Home Screen Panel - LG K4™
[Device-Specific Instructions]
View Home Screen Panels - LG K4™
[Device-Specific Instructions]

Hotspot

Turn Mobile Hotspot On / Off - LG K4™
[Device-Specific Instructions]
Mobile Hotspot Settings - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your LG K4 as a Mobile Hotspot, so you can share your data connection with other devices.

Internet & Web Browser

Web Browser - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your LG K4, so it's easy to find later.
LG K4™ Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your LG K4.
LG K4™ Simulator: Searching the Web Using Your Voice
[Interactive Simulation]
Explore how to search the web using your voice with your LG K4.
LG K4™ Simulator: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your LG K4.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
LG K4™ Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your LG K4.
Language Selection - LG K4™
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Turn Off Screen Lock - LG K4™
[Device-Specific Instructions]
Set Up Screen Lock - LG K4™
[Device-Specific Instructions]
Unlock the Device - LG K4™
[Device-Specific Instructions]
Change Device Password - LG K4™
[Device-Specific Instructions]
To change the method used to lock or unlock your LG K4, view this info.
Lock Screen Notifications - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your LG K4 to help protect your private information.
LG K4™ Simulator: Unlocking the Screen
[Interactive Simulation]
See how to unlock the screen on your LG K4.
Password Options - LG K4™
[Device-Specific Instructions]
Restriction Settings - LG K4™
[Device-Specific Instructions]
Smart Lock - LG K4™
[Device-Specific Instructions]

Memory/Storage

Format SD Card via PC
[Device-Specific Instructions]
Insert the Memory Card - LG K4™
[Device-Specific Instructions]
Check Memory - LG K4™
[Device-Specific Instructions]
Format SD Card - LG K4™
[Device-Specific Instructions]
View this info on memory card formatting options for your LG K4.
Remove the Memory Card - LG K4™
[Device-Specific Instructions]

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Move Music Files to Device - LG K4™
[Device-Specific Instructions]
Move Music Files from Device - LG K4™
[Device-Specific Instructions]

Navigating & Multitasking

LG K4™ Simulator: Multitasking Between Apps
[Interactive Simulation]
See how to easily switch between and close apps that are running on your LG K4.
LG K4™ Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your LG K4.
LG K4™ Simulator: Using the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel on your LG K4.

Near Field Communication (NFC)

Tap & Pay - LG K4™
[Device-Specific Instructions]

Operating System & Software

LG K4 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update - Software Upgrade Assistant (LG)
[Device-Specific Instructions]
If you need help/assistance upgrading the software on your LG device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Repair Assistant - Software Upgrade Assistant (LG)
[Device-Specific Instructions]
If you need help or assistance repairing the software on your LG device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Software Version - LG K4™
[Device-Specific Instructions]
To view the software version your LG K4 is running, check out this info.
Install System Updates - LG K4™
[Device-Specific Instructions]
Factory Data Reset (Powered On) - LG K4™
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), app issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing...
Factory Data Reset (Powered Off) - LG K4™
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), app issues (crashing, freezing, running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard reset,...

SIM Card

4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Insert the SIM Card - LG K4™
[Device-Specific Instructions]
Unblock SIM PIN - LG K4™
[Device-Specific Instructions]
Remove the SIM Card - LG K4™
[Device-Specific Instructions]
View the SIM Card Number - LG K4™
[Device-Specific Instructions]
Modify the SIM PIN - LG K4™
[Device-Specific Instructions]
Delete a SIM Phone Book Entry - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Inserting and Removing a Nano Sim Card
[Interactive Simulation]
Find out how to insert and remove a nano SIM card from your LG K4.
LG K4™ Simulator: Inserting and Removing a microSD Card
[Interactive Simulation]
Discover how to put and remove a microSD card into your LG K4 to add memory for photos, videos, music, documents and more.
Turn SIM PIN On / Off - LG K4™
[Device-Specific Instructions]

Social Networking

LG K4™ Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your LG K4.
LG K4™ Simulator: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your LG K4 to help protect your account.
LG K4™ Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your LG K4.

Sounds, Volume & Audio

Turn Off All Sounds - LG K4™
[Device-Specific Instructions]
Vibrate Mode - LG K4™
[Device-Specific Instructions]
Volume Controls - LG K4™
[Device-Specific Instructions]
Set Ringtones - LG K4™
[Device-Specific Instructions]
Speakerphone - LG K4™
[Device-Specific Instructions]
Save a Ringtone - LG K4™
[Device-Specific Instructions]
Alerts - LG K4™
[Device-Specific Instructions]
Record and Play File - Voice Recorder - LG K4™
[Device-Specific Instructions]
To record and play a sound file on your LG K4, check out this info.

Starter Mode

LG K4™ Simulator: Accessing and Clearing the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel while in Easy mode on your LG K4.
LG K4™ Simulator: Adding and Removing Apps from Favorites
[Interactive Simulation]
Learn how to add and remove apps from your Favorites in Easy mode on your LG K4.
LG K4™ Simulator: Adding and Removing Contacts from the Home Screens
[Interactive Simulation]
Discover how to make, add and remove contacts from the Home screen in Easy mode on your LG K4.
LG K4™ Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for navigating multiple Home screens in Easy mode on your LG K4.
LG K4™ Simulator: Switching Back to Standard Mode
[Interactive Simulation]
See how to switch back to Standard mode from Easy mode on your LG K4.
LG K4™ Simulator: Switching to Easy Mode
[Interactive Simulation]
Learn how to switch to Easy mode for simplified Home screens on your LG K4.

Text & Multimedia Messaging

View Text Messages - LG K4™
[Device-Specific Instructions]
Garbled Message
[Device-Specific Instructions]
Create and Send a Text Message - LG K4™
[Device-Specific Instructions]
Set Default SMS App - LG K4™
[Device-Specific Instructions]
Cut, Copy and Paste Text - LG K4™
[Device-Specific Instructions]
Auto Receive Messages - LG K4™
[Device-Specific Instructions]
Delete Messages - LG K4™
[Device-Specific Instructions]
Text Message Signature - LG K4™
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Set Up Printing - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Finding More Help
[Interactive Simulation]
Discover how to find videos and tutorials to learn more about using your LG K4.

Visual & Hearing Accessibility

Turn TalkBack On/Off - Android™
[Device-Specific Instructions]
TTY Settings - LG K4™
[Device-Specific Instructions]

Wallpapers/Theme

Wallpaper - Picture - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change the background of the Home screen on your LG K4.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Network Mode Settings - LG K4™
[Device-Specific Instructions]
Add a Wi-Fi Network - LG K4™
[Device-Specific Instructions]
Remove Wi-Fi Connection - LG K4™
[Device-Specific Instructions]
Wi-Fi Direct On/Off - LG K4™
[Device-Specific Instructions]
Add a Virtual Private Network - LG K4™
[Device-Specific Instructions]
LG K4™ Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your LG K4 to connect to a Wi-Fi network, so you can access the Internet without using data.
Manually Add a Wi-Fi Network - LG K4™
[Device-Specific Instructions]
Tethered Modem Connection - LG K4™
[Device-Specific Instructions]
Wi-Fi On/Off - LG K4™
[Device-Specific Instructions]
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