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LG Lancet™ for Android™ - Support Overview

Find device-specific support and online tools for your LG Lancet for Android.

Filter all topics below.


Facebook

Change Default Messaging App - Facebook® Messenger

Here's how to change your default messaging app from Facebook Messenger to another service.

Turn Facebook® Video Autoplay On / Off

Here's how to turn automatic video play for Facebook on or off.

Field Force Manager

Field Force Manager FAQs

Learn about Field Force Manager, a service that helps you monitor and communicate with your workers in the field.

General

Airtime usage when removing or canceling applications

Here's info on how airtime charges may apply when removing Media Center / Get It Now apps.

Allow App Installation from Unknown Sources - Android™

Here's how to download apps from sources other than the Google Play store.

Allow App Installations from Unknown Sources - LG

Here's how to download apps on your LG device from sources other than the Google Play Store.

Check Apps Reviewed by Verizon Wireless

Here's how to run a health check on your device to make sure everything's in order.

Clear App Cache - LG Lancet™ for Android™

Here's how to clear cached data if your LG Lancet for Android runs slow, crashes or resets or apps freeze.

Contact Display Options - LG Lancet™ for Android™

Here's how to configure how your contacts display on your LG Lancet for Android.

Enable / Disable App - LG Lancet™ for Android™

Here's how to turn pre-installed apps on your Lancet on or off.

Google Play™ Store - Clear App Cache and Data

If your Android device runs slow, crashes or resets, or apps freeze, here's how to clear cached data.

Google Play™ Store - Contact App Developers

Here's how to report problems or submit suggestions for apps on your Android smartphone / tablet via the Play Store.

Google Play™ Store - Request Refund for Downloaded App

Here's how to request a refund for a downloaded Play Store app.

Google Play™ Store - Uninstall Apps

Here's how to uninstall apps via the Google Play Store on your Android device.

Google Play™ Store - View Recent Apps

Here's how to view Play Store apps you've recently downloaded or updated.

Power Up in Safe Mode - LG Lancet™ for Android™

Here's how to boot your LG Lancet for Android into Safe Mode to help determine if an app is causing it to freeze, reset or run slow.

Reset App - LG Lancet™ for Android™

Here's how to reset apps if your Lancet crashes, resets or freezes.

Restart in Safe Mode - LG Lancet™ for Android™

Here's how to restart your Lancet for Android into Safe Mode to help determine if an app is causing it to freeze, reset or run slow.

Set Default Messaging App - LG Lancet™ for Android™

Here's how to set the default messaging app on your Lancet for Android.

Top Ten Support Requests & Resources - IBM MaaS360

Here are the top ten support requests & resources for the MaaS360.

Turn App Notifications On / Off - Android™

Here's how to turn app notifications on or off on an Android device.

Turn Emergency Mode On / Off - Samsung

Here's how to conserve battery on your Samsung device if you're in an emergency situation.

Uninstall Apps - LG Lancet™ for Android™

Here's how to remove or delete apps if your Lancet for Android is unresponsive, freezes or an app won't open.

View, Open or Close Recently Used Apps - LG Lancet™ for Android™

To view or close recently used apps on your LG Lancet, view this info.

Google Now

LG Lancet™ for Android™ Simulator: Using Google Now™

Learn how to use Google Now to automatically give you updates and information you want on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Using Voice Actions in Google Now™

Learn how to Use your voice in Google Now to do things like write an email, create a calendar event, set an alarm and more on your LG Lancet for Android.

Google Pay

Google Pay® - Add a Gift Card

Here's how to add a gift card to Google Pay.

Google Pay® - Add a Loyalty / Rewards Program

Here's how to add a loyalty or rewards card to Google Pay.

Google Pay® - Edit Card Info

Here's how to edit card info via the Google Pay app.

Google Pay® - Initial Setup - Add a Payment Card

If you're adding a card during the initial setup of Google Pay, view this info.

Google Pay® - Make an In-Store Purchase

Here's how to make an in-store purchase with Google Pay.

Google Pay® - Redeem a Gift or Loyalty Card

Here's how to redeem a gift or loyalty card with Google Pay.

Google Pay® - Remove a Card

Here's how to remove your card info from the Google Pay app.

Google Pay® - Set Default Payment Card

Here's how to set your default payment method in Google Pay.

Google Play Store

Google Play™ Store - Install Apps

Here's how to install / download apps from the Google Play Store on your Android device.

Google Play™ Store - Manage Notification Settings for App Updates

Here's how to update app notifications from the Google Play Store on your Android device.

Google Play™ Store - Update Apps

Here's how to manually or automatically update your Play Store apps. You can also avoid data charges by updating apps over a Wi-Fi connection.

LG Lancet™ for Android™ Simulator: Downloading an App or Widget

Discover how to search for and download an app or widget in Google Play™ Store on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Uninstalling an App or Widget

A visual walkthrough for uninstalling an app or widget from your LG Lancet for Android.

Maps

Google Maps™ - Add Layers

Here's how to add layers in Google Maps.

Google Maps™ - Download an Offline Map

If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

Google Maps™ - Find Current Location

Here's how to find your current location in Google Maps.

Google Maps™ - Find Driving Directions

Here's how to find driving directions with Google Maps.

Google Maps™ - Gestures

Here's how to use gestures with Google Maps on your device.

LG Lancet™ for Android™ Simulator: Searching Locally in Google Maps™

Learn how to find places around you in a chosen category using Google Maps on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Using Turn-by-Turn Navigation in Google Maps™

A visual guide on how to navigate to a location using Google Maps on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Viewing Current Traffic in Google Maps™

Learn how to add layers to Google Maps to view current traffic on your LG Lancet for Android.

MobileIron

Add Users on Core - MobileIron

Here's info on how to add users on Core for your MobileIron service.

Allow / Require / Forbid Apps on Devices - MobileIron

Here's info on how to allow / require / forbid apps on your MobileIron devices.

Assign User and Admin Roles - MobileIron

Here's how to set allowed functions for users and administrators in MobileIron.

Download and Install App - MobileIron

Here's how to install the MobileIron app on your Android, iOS or Windows device.

Follow Customer's Cases - MobileIron

Here's how to look up and follow a customer's support cases in MobileIron.

LDAP Return Codes - MobileIron

Here's info on LDAP Return Codes for your MobileIron service.

LDAP Sync History Error - MobileIron

Here's info on how to view the LDAP Sync History Error for your MobileIron service.

Labels and What is a Dynamic (Filter) Label - MobileIron

Here's info on labels and Dynamic (Filter) Labels for MobileIron.

Manage SSL Certificates on MobileIron Core and Sentry - MobileIron

Here's info on how to manage SSL Certificates on MobileIron Core and Sentry.

Manually Quarantine a Device - MobileIron

Here's how to manually quarantine a device via the MobileIron support site.

Renew Apple MDM Certificate for MobileIron Core 9 - MobileIron

Here's how to renew your Apple device's Mobile Device Management certificate in MobileIron.

Set Up App Control - MobileIron

Here's how to set up App Control for MobileIron.

Support Portal User Administration Guide - MobileIron

Here's how to access the Support Portal User Administration Guide for MobileIron.

Top Ten Issues and Resolutions - MobileIron

View this for info on resolutions of common issues regarding MobileIron.

My Verizon app

My Verizon app - Android - Device Health Check

Here's how to check indoor coverage and identify / fix common issues on your Android device via the My Verizon app.

My Verizon app - Approve / Reject Account Manager Request

Here's how to approve or reject someone's Account Manager request via the My Verizon app.

My Verizon app - International Ready Check

Use the International Ready Check to determine if your device can be used while traveling internationally.

My Verizon app - Manage Add-Ons

Here's how to manage add-ons (e.g., Verizon Cloud, Device Protection, etc.) via the My Verizon app.

My Verizon app - Manage International Plan and View Usage

Here's how to manage international plans and view international data usage via the My Verizon app.

Quick Memo

LG Lancet™ for Android™ Simulator: Adding Text to a QuickMemo

Find out how to add text to your QuickMemo+ screenshots with your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Capturing and Drawing on a QuickMemo+

An interactive guide for using QuickMemo+ to draw and write on screenshots with your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Sharing a QuickMemo

Learn how to share your QuickMemos with your LG Lancet for Android.

VZ Navigator

LG Lancet™ for Android™ Simulator: Navigating to a Location in VZ Navigator®

Discover how get directions to a location using VZ Navigator on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Searching by Category in VZ Navigator®

Learn how to search for a location by category using VZ Navigator on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Viewing Current Traffic in VZ Navigator®

Learn how to add layers to VZ Navigator to view current traffic on your LG Lancet for Android.

VZ Navigator® - Android™ - Download and Install App

Here's how to install the VZ Navigator app on your Android device.

VZ Navigator® - Website - Manage Favorites

Here's how to add, edit or delete your favorite locations via the VZ Navigator website.

VZ Navigator® - Website - Search Nearby a Location

Here's how to use the VZ Navigator website to search for something (e.g., sporting goods, clothing, restaurants, etc.) in a nearby location.

Verizon Cloud

LG Lancet™ for Android™ Simulator: Backing Up Call History and Messages

Discover how to back up call history and messages with Verizon Cloud on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Backing Up Contacts

Discover how to back up your contacts with Verizon Cloud on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Backing Up Photos, Videos, Music and Documents

Learn how to back up photos, videos, music and documents with Verizon Cloud on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Downloading a File with Verizon Cloud

An interactive guide on how to download files from Verizon Cloud onto your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Setting Up Verizon Cloud

An interactive guide on how to set up Verizon Cloud to back up content on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Upgrading Your Backup Storage Plan

An interactive guide on how to get more storage for your Verizon Cloud account using your LG Lancet for Android.

Verizon Cloud - Android™ - Manage Photo Stories

Here's how to manage your photo stories on Verizon Cloud with your Android smartphone.

Verizon Cloud - Android™ Smartphone - Connect to / Disconnect from a TV

Here's how to display your Cloud content on a TV from your Android smartphone.

Verizon Cloud - Android™ Smartphone - Create a Profile

Here's how to create your profile in Verizon Cloud on your Android Smartphone.

Verizon Cloud - Android™ Smartphone - Delete Shared Media

Here's how to delete shared media or content on Verizon Cloud with your Android smartphone.

Verizon Cloud - Android™ Smartphone - Print Pictures

Here's how to print pictures from Verizon Cloud on your Android smartphone.

Verizon Cloud - Android™ Smartphone - Reset App

Here's how to reset your Verizon Cloud app on your Android smartphone.

Verizon Cloud - Android™ Smartphone - Restore Content

Here's how to restore content on your Android smartphone using Verizon Cloud.

Verizon Cloud - Website - Delete Files in the Trash Can

Here's how to delete your files from the trash can on Verizon Cloud via the website.

Verizon Messages (Message+)

Mute / Unmute Messages

Here's how to mute or unmute a conversation on your smart device.

My Verizon Website - Print Text Messages

Here's how to print text messages from your computer via your My Verizon account.

Verizon Messages - Android Smartphone - Create a Group

Here's how to create a group contact list using the Verizon Messages (Message+) app on your Android smartphone.

Verizon Messages - Android Smartphone - Initial Setup

Here's how to set up the Verizon Messages (Message+) app on your Android smartphone.

Verizon Messages - Android Smartphone - Restore Messages

Here's how to restore messages via the Verizon Messages (Message+) app on your Android smartphone.

Verizon Messages - Android Smartphone - Save Picture / Video / Audio Attachment

Here's how to save a picture, video, or audio attachment via the Verizon Messages app on your Android smartphone.

Verizon Messages - Android Smartphone - Turn Group Messaging On / Off

Here's how to set up group messaging via the Verizon Messages (Message+) app on your Android smartphone.

Verizon Messages - Android Smartphone - View / Disconnect Paired Devices

Here's how to view or disconnect paired devices from the Verizon Messages (Message+) app on your Android smartphone.

Verizon Messages - Android Tablet - Send a Message with Glympse Attachment

Here's how to share your location using a Glympse message via the Verizon Messages (Message+) app on your Android tablet.

Verizon Messages - Android™ - Save Message to SD (Memory) Card

To save messages to an SD (Memory) Card via Verizon Messages (Message+), view this.

Verizon Messages - Android™ - Send a Data eGift

Here's how to send a data eGift via Verizon Messages (Message+) from your Android device.

Visual Voicemail

Place a Basic Visual Voicemail Callback - LG  

Here's how to place a Basic Visual Voicemail callback on your LG phone.

iMessage

Unable to Receive Text Messages from Apple Devices

If you've switched from an Apple to a non-Apple device, this troubleshooting info could help resolve messaging problems.

iTunes

Apple® Article - iPhone, iPad, or iPod not recognized in iTunes for Windows

If your iOS device won't connect to iTunes on your PC, view this info.

Syncing with iTunes

Here's how to sync the contacts, calendar, etc. on your iPhone /iPad with iTunes.

Syncing with iTunes - Info (Contacts, Mail Accounts, etc.)

Here's how to sync info (e.g., contacts, mail, etc.) with iTunes.

Syncing with iTunes - Media (Apps, Music, Movies, etc.)

Here's how to sync media (e.g., apps, music, movies, etc.) with iTunes.

Syncing with iTunes - Photos

Here's how to sync photos with iTunes.