Select Your Device
Samsung Galaxy S8
Samsung Galaxy S8+
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Samsung Galaxy S® 6
Apple® iPhone® 6s Plus
Apple® iPhone® 6s
Samsung Galaxy S7
Samsung Galaxy S® 5
Moto Z Play Droid Edition
Apple® iPhone® 7 Plus
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S7 edge
Apple® iPhone® 5s
Samsung Galaxy S® 4
Samsung Galaxy Note5
DROID TURBO 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note® 4
Apple® iPhone® SE
Apple® iPhone® 5c
Apple® iPhone® 5
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy J3 V
Verizon Ellipsis™ 7
DROID MAXX by MOTOROLA
Ellipsis™ Jetpack® MHS800L
Verizon Ellipsis® 8
Samsung 3G Network Extender
Moto Z Force Droid Edition
Droid Turbo by Motorola
Apple® iPad® 2
Samsung Galaxy J1™ Prepaid
LG G4™
Google Pixel
Samsung Galaxy Core Prime™
Droid Turbo in Ballistic Nylon
Samsung Galaxy S® 6 edge
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
LG Revere® 3
LG G3
Samsung Galaxy S6 edge +
LG G5
Samsung Galaxy J3 (2016)
Jetpack® MiFi® 7730L
Apple® iPhone® 4s
LG V10™
Apple® iPhone® 4
Verizon MiFi® 4G LTE Global USB Modem U620L
Samsung 4G LTE Network Extender
Verizon Wireless Home Phone
V20™
Pantech 4G LTE Global USB Modem UML290
Google Pixel XL
Verizon LTE Internet and Home Phone
Samsung Galaxy Note® 3
DROID MAXX 2
Hum+ by Verizon
Stylo™ 2 V
LG Cosmos™ 3
Galaxy J7 V
Verizon 4G LTE Broadband Router
Ellipsis™ Jetpack® MHS815L
Samsung Galaxy S® III
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
GizmoGadget™ by LG
LG Optimus Zone™ 3 Prepaid
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Moto Z Droid Edition
Samsung Convoy® 4
LG K20™ V
Verizon Ellipsis® 10
DROID MINI by MOTOROLA
GizmoPal™
Microsoft Lumia 735
DROID RAZR M by MOTOROLA
LG K8 V
DuraXV
LG G Vista
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Casio G'zOne Commando®
Moto G™ by Motorola
Brigadier™ by Kyocera
HTC Desire® 530
Samsung Convoy™ 3
Verizon 4G LTE USB Modem 551L
GizmoPal® 2 by LG
Casio G'zOne Commando® 4G LTE
DuraForce PRO with Sapphire Shield
Verizon 4G LTE USB Modem UML295
HTC Desire® 526
LG G2
Moto G Play
LTE Internet (Installed)
LG G6™
LG K4™ LTE
LG Extravert™ 2
HTC One® (M8)
HTC One M9
Casio G'zOne Ravine® 2
LG G Pad 8.3 LTE
Sony Xperia® Z3v
DROID ULTRA by MOTOROLA
HTC 10™
Galaxy Tab E (8.0)
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Convoy™ 2
Samsung Galaxy S® 4 mini
BlackBerry® Bold™ 9930 smartphone
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
iPad® Air 2
PRIV™ by BlackBerry®
Galaxy Note® Edge
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Nokia Lumia 928
DROID by MOTOROLA
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
DROID TURBO 2 - Designed by You
Samsung Gusto® 2
Samsung Galaxy Note® II
LG Exalt™
Verizon Wireless AirCard® 595
Kyocera DuraXV+
Gear S2
iPad® Pro
Nokia Lumia 822
Samsung Brightside™
Samsung Galaxy Tab® 2 (10.1)
iPad Pro™ (9.7-inch)
LG Terra™
HTC Desire® 626
Hum×
Samsung Intensity™ II
Apple® iPad® mini with Retina display
Galaxy Tab E
Samsung Galaxy Tab® 2 (7.0)
Moto X™ (2nd Gen.)
DROID INCREDIBLE 4G LTE by HTC
ZenPad™ Z10
LG Exalt™II
Moto E™ Prepaid
LG Vortex™
Gear S®
LG Revere®
Moto X™ by Motorola
Samsung Galaxy Tab S2
HTC One®
LG Cosmos™ 2
Nexus 6
Apple® iPad® Air™
Microsoft Surface 3
DROID RAZR by MOTOROLA
Verizon Ellipsis™ 8 HD
BlackBerry Classic
Samsung Intensity™ III
LG Octane™
DROID RAZR MAXX HD by MOTOROLA
Verizon Wireless USB760 Modem
LG Revere® 2
Pantech Breakout™
Apple® iPad® with Wi-Fi + 4G
Samsung Convoy™
LG G Pad™ X8.3
Samsung Galaxy Tab® 4 (10.1)
HTC One® (M8) for Windows®
G Pad™ 7.0 LTE
Nokia Lumia Icon
ZenPad™ Z8
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab® (10.1)
G Pad™ 10.1 LTE
Motorola RAZR V3m
LG Accolade™
DROID X by MOTOROLA
Casio G'zOne Ravine®
Ellipsis® Kids
LG enV®3
iPad® mini 4
Apple® iPad® mini
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy Tab®
Samsung Galaxy S® III mini
Samsung Gusto®
BlackBerry® Z10 smartphone
Transpyre™ Prepaid
DROID DNA by HTC
Lancet™ for Android™
Lancet™
BlackBerry® Q10 smartphone
Pantech Jest™ 2
Samsung Galaxy Camera®
Samsung Haven™
Nokia 2366i
DROID RAZR MAXX by MOTOROLA
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID 4 by MOTOROLA
LG VX8300
Verizon Converged VOIP Device
LG Optimus Exceed™ 2
iPad® mini 3
DROID BIONIC by MOTOROLA
Lucid™3 by LG
BlackBerry® Bold 9650 smartphone
Motorola XOOM™ 4G LTE
DROID RAZR HD by MOTOROLA
LG Cosmos™
BlackBerry® Pearl™ Flip 8230 smartphone
DROID X2 by MOTOROLA
Enact™ by LG
DROID INCREDIBLE 2 by HTC
Samsung Galaxy Tab® 4 (8.0)
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia 2520
BlackBerry® Z30 smartphone
HTC One® max
Casio G'zOne Boulder®
LG VX5500
Samsung Knack™
Verizon Wireless AirCard® 595U USB Modem
Pantech Hotshot™
Motorola Barrage™
LG enV®2
Motorola MOTO™ W755
Verizon GizmoTab™
Dell™ Vostro™ V13 Laptop
Samsung Illusion™
Samsung Intensity™
Samsung Alias™ 2
Hydro ELITE by KYOCERA
LG Migosm
LG Extravert™
Delphi Connect with 4G LTE Mobile Hotspot
Verizon Wireless USB720 Modem
Samsung Galaxy Stellar™
Intuition™ by LG
Samsung Smooth™
Verizon Wireless UM175 USB Modem
Samsung Galaxy Tab® S
THUNDERBOLT™ by HTC
LG enV® TOUCH
Lucid™ by LG
Apple® iPad® with Retina display
Windows Phone 8X by HTC
Samsung Galaxy Note® 10.1
Samsung Galaxy Note® Pro
Pantech Perception™
HP Elite x2 1012
DROID 3 by MOTOROLA
Google Nexus 7
DROID CHARGE by SAMSUNG
Samsung Galaxy™ Stratosphere™
Sony Xperia® Z2
HTC One® remix
Apple® iPad® (9.7-inch)
Watch Urbane™ 2nd Edition LTE
Lucid™2 by LG
Sony Xperia® PLAY
Samsung Galaxy™ Stratosphere™ II
HTC Rhyme™
Samsung Gear S2 classic
Samsung SCH-u340
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG VX8360
BlackBerry® Tour™ 9630 smartphone
Galaxy Nexus by Samsung
Spectrum™ 2 by LG
Casio G'zOne Rock™
LG Cosmos™ Touch
LG VX5400
Casio G'zOne Brigade®
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Motorola W385
BlackBerry® Curve™ 8330 smartphone
BlackBerry® Bold™ 9930 smartphone without camera
Pantech Marauder™
Samsung Juke
Samsung Galaxy Note® 10.1 2014 Edition
DROID INCREDIBLE by HTC
Samsung ATIV SE™
LG Optimus Zone™
Verizon Wireless G'zOne Type-S
Samsung Fascinate™
LG Ally™
Samsung Galaxy Tab® (7.7)
BlackBerry® Storm2™ 9550 smartphone
HTC Desire® 612
DROID 2 GLOBAL by MOTOROLA
Moto X™ - Designed by You (2nd Generation)
DROID 2 by MOTOROLA
Spartan GoCam™
LG VX8350
Verizon Wireless PC5750 PC Card
Samsung Galaxy Legend™
Samsung Galaxy View
Moto X™ - Designed by You
Verizon Wireless UM150 USB Modem
Samsung Alias™
Samsung SCH-u430
Samsung Galaxy Book
DROID XYBOARD 10.1 by MOTOROLA
Apple® iPad®
Pantech Caper™ Prepaid
Delphi Connect
Samsung ATIV Odyssey™
Samsung Gem™
Samsung SCH-u410
Verizon Wireless Escapade®
Verizon Wireless USB727 Modem
BlackBerry® Curve™ 9330 smartphone
LG Voyager™
BlackBerry® Curve™ 8530 smartphone
BlackBerry® Torch™ 9850 smartphone
Revolution™ by LG
BlackBerry® 8830 World Edition smartphone
DROID PRO by MOTOROLA
LG Chocolate®
Motorola Adventure™ V750
Samsung Reality™
Casio EXILIM
Motorola XOOM™
Sharp KIN™ ONE
Verizon Wireless CDM8975
Spectrum™ by LG
HP Spectre x2
Motorola MOTO™ VU204
HTC Rezound™
Sierra Wireless AirCard® 555D
LG V
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Sierra Wireless AirCard® 580
Samsung N150 Netbook
Pantech Crux™
LG Dare™
Motorola MOTOKRZR K1m
LG Chocolate® Touch
LG VX6100
Motorola V325
Motorola W315
Samsung Omnia® II
LG VX5300
Motorola E815
Pantech PN-210
HP® Mini 1151NR Netbook
LG VX8100
Verizon Wireless Salute™
Samsung SCH-a930
LG VX5200
Verizon Wireless G'zOne Type-S Push to Talk without Camera
BlackBerry Classic Non-Camera
Verizon Wireless Razzle™
Verizon Wireless Coupe™
HTC Trophy™
Samsung FlipShot®
Samsung SCH-a870
Samsung Rogue™
Samsung SCH-a650
Nokia 6015i Prepaid
Samsung SCH-u540
BlackBerry® Curve™ 9370 smartphone
LG Fathom®
Luge™ by Motorola Prepaid
Motorola MOTO Q™ 9c
HP® Pavilion dm1-3010nr Notebook
LG VX3300
Motorola RAZR V3m in Gray
Samsung SCH-a670
Nokia 2705 Shade™ Non-Camera
BlackBerry® Curve™ 9310 smartphone
Motorola Q™
LG Versa™
LG Enlighten®
DROID ERIS by HTC
Motorola CITRUS™
Motorola V710
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless V740 ExpressCard
DROID XYBOARD 8.2 by MOTOROLA
LG Optimus Exceed™
G'zOne Boulder™ Black and Silver
Samsung Zeal™
Verizon Wireless CDM 7075
Gateway® LT2016u Netbook
Motorola V325i
LG VX4500
Samsung i700 Pocket PC
Pantech PN-215
LG Glance™
Samsung Continuum™
Motorola Entice™
LG enV®
Motorola Rival™
Kyocera KX414
Nokia 6236i
Verizon Wireless USB1000 Global USB Modem
LG VX8700
LG Clout™
Motorola MOTO™ Z6c World Edition
Nokia 2128i
Motorola V60s
LG VX4650
Nokia 6205
LG Chocolate® 3
Nokia 2605 Mirage
Nokia 7705 Twist™
LG VX6000
Compaq® Mini CQ10-688nr Netbook
Samsung Gleam®
Motorola T720
Motorola Krave™ ZN4
DROID R2D2 by MOTOROLA
HP® Mini 311-1037NR Netbook
HP® Mini 210-1076NR Netbook
LG VX3200
HP® Pavilion dm1-2010nr Entertainment Notebook
Nokia 2285
HTC Ozone™ with TALKS™ for Verizon Wireless
Motorola DEVOUR™ with MOTOBLUR™
Samsung Renown™
Samsung Glyde™
Kyocera KPC650
Samsung SCH-a850
Samsung SCH-u620
Samsung Trance™
Samsung Omnia®
HTC Apache XV6700
Samsung Saga™
Kyocera K404
Samsung SCH-a310
Sharp KIN™ ONEm
Samsung SCH-u550
Motorola RAZR V3c
Kyocera K323
Verizon AD3700 Global USB Modem
Samsung SCH-a950
Nokia 6315i
Pantech PN-820
Verizon Wireless CDM8950
Nokia 6305i
Samsung SCH-a795
Sharp KIN™ TWOm
Kyocera KX444
BlackBerry® 7250
HTC Touch Pro™
Samsung Sway™
Samsung i600 Smartphone
Samsung SCH-i730
Motorola V265
Verizon KPC680 ExpressCard®
Samsung SCH-i760
Motorola MOTORAZR maxx Ve
HTC Merge®
Motorola A840
Verizon XU870 Global ExpressCard®
Nokia 2705 Shade™
Motorola V276
Verizon Wireless PN-300
Samsung SCH-a630
Motorola MOTO™ Z6cx World Edition without Camera
Motorola Rapture™ VU30
Motorola MOTO Q™ music 9m
Kyocera KX1v
Sharp KIN™ TWO
Arlo Go
LG VENUS™
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Nokia 7205 Intrigue™
Verizon Ellipsis® Jetpack® MHS900L
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Motorola V325xi
BlackBerry® 7750
Kyocera SE47
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Verizon Wireless XV6600 without Camera
Motorola T300p
Jest™
Samsung SCH-a790
LG VX2000
HP® Mini 110-3098NR Netbook
Motorola V60p
Verizon Wear24™
Nokia 3589i
Motorola C343
Verizon Wireless V640
Samsung SCH-a990
Motorola T730
Samsung SCH-a530
Motorola V120e
Nokia 6215i
Verizon Wireless Home Phone T2000
Verizon Wireless Blitz® Prepaid
Verizon Wireless Adamant™
Motorola MOTOSLVR L7C
LG VX4700
Samsung SCH-a890
LG VX9400
Verizon Wireless U630 PC Card
Samsung SCH-a970
Samsung SCH-i830
Motorola V65p

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty Overview
[General Information]
Find information about the following equipment protection options: Total Equipment Coverage, Wireless Phone Protection and Extended Warranty.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise in need of replacement.
Device Return Instructions
[General Information]
Easy to follow, step-by-step instructions for returning a device to Verizon Wireless.
Equipment Protection / Insurance FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.
Activate a Phone You Already Own - BYOD
[General Information]
Learn how to bring your own phone to your account online through My Verizon.
Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
How to Use Guide: Verizon Cloud
[How to Use Guide]
Get step-by-step instructions for how to sign up for and manage Verizon Cloud online. Learn how to upload contacts, pictures, videos, music, documents and more.
How to Switch Phone Numbers Between Devices on Your Account
[General Information]
See how to swap phones on your account through My Verizon.
Getting Started with Your New Smartphone - Upgrade
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 2:00
Turn On Android™ Device Protection
[Device-Specific Instructions]
Turn Off Android™ Device Protection
[Device-Specific Instructions]
Account Sync Settings - LG Optimus Zone™ 3
[Device-Specific Instructions]
If you're not receiving email and app notifications, view this info on sync settings.
Account Sync Settings - LG Optimus Zone™ 3
[Device-Specific Instructions]
Turn Off Android Device Protection - LG Optimus Zone™ 3
[Device-Specific Instructions]
To disable the screen lock setting on your Lucid 3, check out this info.

Alerts & Reminders

Alerts - LG Optimus Zone™ 3
[Device-Specific Instructions]

Back Up & Transfer Content

Transfer Contacts & Other Content Between Phones
[General Information]
Download our new Content Transfer App. Learn how to easily transfer contacts, pictures, videos and more when switching phones.
How to transfer your content from your old phone to your new phone
[Video]
With the Content Transfer app, it's easy to transfer your content from your old phone to your new phone. Find out how.
Length: 2:27
Access Content Transfer App - Android™ Smartphone
[Device-Specific Instructions]
Download and install the Content Transfer App to your Android Smartphone to assist with transferring contacts and media between devices.
Back Up Contacts - Backup Assistant Plus - LG Optimus Zone™ 3
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your Nokia Lumia 822, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Basics

Remove Connected Device - My Verizon
[Device-Specific Instructions]
What Is 4G LTE?
[Video]
We take to the streets of NYC and ask some hard-hitting questions: What does 4G LTE stand for? 3G vs. 4G?do you know the difference? What does the G in 4G stand for? Still confused after watching the video? You might need a quick Wireless Workshop. About the Get Smartphone Smart Series Most of us are...
Length: 2:26
Capture a Screenshot - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the Home screen and buttons on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Turning the Phone On and Off
[Interactive Simulation]
Find out how to power on and shut down your LG Optimus Zone 3.
Signal Strength - LG Optimus Zone™ 3
[Device-Specific Instructions]

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Overview - LG Optimus Zone™ 3
[Device-Specific Instructions]
Extend Battery Life - LG Optimus Zone™ 3
[Device-Specific Instructions]
Power Saver Settings - LG Optimus Zone™ 3
[Device-Specific Instructions]
Remove the Battery - LG Optimus Zone™ 3
[Device-Specific Instructions]
Soft Reset - LG Optimus Zone™ 3
[Device-Specific Instructions]
Insert the Battery - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Using Battery Saver Mode
[Interactive Simulation]
Learn how to switch to Extreme Power Saving mode to help lengthen the battery life of your LG Optimus Zone 3.
View Battery Status - LG Optimus Zone™ 3
[Device-Specific Instructions]

Bluetooth

Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
Find out how to pair your LG Optimus Zone 3 with your Bluetooth device.
LG Optimus Zone™ 3 Simulator: Sending Photos Using Bluetooth®
[Interactive Simulation]
Learn how to wirelessly send photos using Bluetooth on your LG Optimus Zone 3.

Calling & Dialing

Verizon Messages - HD Video Calling
[Video]
Verizon Messages now offers HD voice and video calling on your tablet, right through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46
Call History - LG Optimus Zone™ 3
[Device-Specific Instructions]
Add a Speed Dial - LG Optimus Zone™ 3
[Device-Specific Instructions]
DTMF - LG Optimus Zone™ 3
[Device-Specific Instructions]
Dial a Number - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Calling by Voice
[Interactive Simulation]
Find out how to use your voice to place a call with your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Ignoring a Call and Replying with a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message to the caller with your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Placing a Call to a New Contact
[Interactive Simulation]
An interactive guide on how to call a contact using your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Placing a Call to a New Number
[Interactive Simulation]
Discover how to use your LG Optimus Zone 3 to call a new number.
LG Optimus Zone™ 3 Simulator: Returning to a Call
[Interactive Simulation]
See how to return to a call after multitasking, like browsing the Internet, on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two phone calls on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Teaching Kids How to Call 911
[Interactive Simulation]
Learn how to teach kids to call 911 on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view a missed call and add it as a new contact on your LG Optimus Zone 3.
Redial - LG Optimus Zone™ 3
[Device-Specific Instructions]
Remove a Speed Dial - LG Optimus Zone™ 3
[Device-Specific Instructions]

Camera, Photos & Videos

Google Photos
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Accessing the Camera from the Lock Screen
[Interactive Simulation]
Learn how to quickly access the Camera app on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Adjustiing the Video Setting for Sharing
[Interactive Simulation]
Learn how to adjust the video setting for easy sharing in emails, social network posts and more on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Discover how to take a picture of the screen and view it on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Changing the File Size of Pictures
[Interactive Simulation]
Learn how to adjust the picture settings for easy sharing in emails, social network posts and more on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Recording a Video
[Interactive Simulation]
Find out how to record a video using your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Sharing Videos
[Interactive Simulation]
A visual guide to sharing a video with another person or device using your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a photo using your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while recording a video on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Turning the Flash On
[Interactive Simulation]
Find out how to take a picture with the flash on using your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Zooming In and Out for Pictures
[Interactive Simulation]
See how to zoom in and out when taking photos on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Zooming In and Out for Video
[Interactive Simulation]
See how to zoom in and out while video recording on your LG Optimus Zone 3.

Computer/PC Connectivity

Contacts

Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts by using your My Verizon account.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Check for Duplicate Contacts Stored in Multiple Accounts - Android™ Smartphone
[Device-Specific Instructions]
If you are using multiple backup options on your device and have duplicate contacts, view this info. For any other issues you are having with your device, visit our Troubleshooting Assistant.
Choose Contacts to Display on Device
[Device-Specific Instructions]
If your phone is displaying duplicate contacts, view this info. For other issues you are having with your device, visit our Troubleshooting Assistant.
Delete a Contact - LG Optimus Zone™ 3
[Device-Specific Instructions]
Add a Contact - LG Optimus Zone™ 3
[Device-Specific Instructions]
Back Up Contacts - Backup Assistant Plus - LG Optimus Zone™ 3
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your Nokia Lumia 822, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Edit a Contact - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Adding a Contact
[Interactive Simulation]
See how to add a new contact to your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Adding and Removing Contacts from Favorites
[Interactive Simulation]
See how to add or delete contacts from your Favorites list on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Find out how to add a picture to a contact on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact, so you know who's calling your LG Optimus Zone 3 without looking at it.
LG Optimus Zone™ 3 Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
A visual guide for how to create a group of contacts on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your LG Optimus Zone 3.
View Contact Sync Source - LG Optimus Zone™ 3
[Device-Specific Instructions]
To view where a phonebook contact was imported from, see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

Data

Bonus Data FAQs
[FAQs]
Learn the about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions
[FAQs]
PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]
Manage Data Usage - LG Optimus Zone™ 3
[Device-Specific Instructions]
To change the data usage cycle on your device, view data usage and set data warnings/limits, view this info.
Data Roaming - LG Optimus Zone™ 3
[Device-Specific Instructions]
Turn Data On / Off - LG Optimus Zone™ 3
[Device-Specific Instructions]

Date & Time

Auto Date and Time - Android™
[Device-Specific Instructions]
If you want your smartphone to automatically populate the date and time based on your location, view this info.

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
How to Use Guide: Identifying Device Damage
[How to Use Guide]
A How to Use guide about identifying device damage.
Check for Water Damage - LG
[Device-Specific Instructions]
View Phone Number - LG Optimus Zone™ 3
[Device-Specific Instructions]

Device Settings

Turn TalkBack On/Off - Android™
[Device-Specific Instructions]
Screen Mirroring - LG Optimus Zone™ 3
[Device-Specific Instructions]
Configure Company Name ID
[Device-Specific Instructions]
USB Debugging Mode - LG Optimus Zone™ 3
[Device-Specific Instructions]
Set Up Printing - LG Optimus Zone™ 3
[Device-Specific Instructions]
Adjust Font Settings - LG Optimus Zone™ 3
[Device-Specific Instructions]
Mode Change - LG Optimus Zone™ 3
[Device-Specific Instructions]
Reset All Settings - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your LG Optimus Zone 3 to change alert sounds, turn off GPS and more.
LG Optimus Zone™ 3 Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving battery life on your LG Optimus Zone 3 by adjusting the screen timeout.
LG Optimus Zone™ 3 Simulator: Setting to Silent
[Interactive Simulation]
Explore ways to mute your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your LG Optimus Zone 3 to Airplane mode.
Manage Interruptions - LG Optimus Zone™ 3
[Device-Specific Instructions]
Restriction Settings - LG Optimus Zone™ 3
[Device-Specific Instructions]

Email/Gmail

Remove Gmail™ Account - LG Optimus Zone™ 3
[Device-Specific Instructions]
Removing then re-adding a Gmail account on your Optimus Zone 3 often fixes email issues.
Delete Gmail™ Messages - Android™
[Device-Specific Instructions]
View Gmail™ Messages - Android™
[Device-Specific Instructions]
Gmail™ Notifications - Android™
[Device-Specific Instructions]
Reply to a Gmail™ Message - Android™
[Device-Specific Instructions]
Gmail™ Auto Signature - Android™
[Device-Specific Instructions]
Add a Personal (POP / IMAP) Account - LG Optimus Zone™ 3
[Device-Specific Instructions]
If you're not receiving email and app notifications, view this info on sync settings.
Gmail™ Sync - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Including an Email Attachment
[Interactive Simulation]
See how to attach a file, like a document or photo, to an email with your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Replying to an Email
[Interactive Simulation]
Discover how to reply to an email on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email from your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Setting Up Corporate Email
[Interactive Simulation]
Find out how to access your work email on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Setting Up Personal Email
[Interactive Simulation]
Learn how to access your existing email account on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Switching Between Email Accounts
[Interactive Simulation]
Discover how to access different email accounts on your LG Optimus Zone 3.
Remove a Personal (POP / IMAP) Account - LG Optimus Zone™ 3
[Device-Specific Instructions]
Removing then re-adding an email account on your Optimus Zone 3 often fixes email issues.
View Email Messages - LG Optimus Zone™ 3
[Device-Specific Instructions]

Find My Phone

Turn Android™ Device Manager On or Off
[Device-Specific Instructions]
Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Erase Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Ring Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Locate Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to locate your device remotely, view this info.

Gestures & Motions

Gestures - Google Maps™
[Device-Specific Instructions]

Google Backup & restore

GPS & Location Based Services

Find Driving Directions - Google™ Maps
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Find Current Location - Google Maps™
[Device-Specific Instructions]
Download an Offline Map (Google™ Maps)
[Device-Specific Instructions]
GPS Location Settings - Android™
[Device-Specific Instructions]
Add Layers - Google Maps™
[Device-Specific Instructions]

Home Screen

Touch Screen Settings - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
See how to add folders to the Home screen on your LG Optimus Zone 3 to help organize your apps.
LG Optimus Zone™ 3 Simulator: Adding Widgets and Apps to the Home Screen
[Interactive Simulation]
An interactive guide on how to place widgets and apps on the Home screen of your LG Optimus Zone 3 for quick access to them.
LG Optimus Zone™ 3 Simulator: Adding and Changing a Lock Screen Shortcut
[Interactive Simulation]
Find out how to add a shortcut to the Lock screen of your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Adding and Deleting a Home Screen
[Interactive Simulation]
A visual guide for adding and deleting Home screens on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Adjusting Widgets and Apps on the Home Screen
[Interactive Simulation]
Find out how to rearrange and resize widgets and apps on the Home screen of your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Changing an Icon's Appearance
[Interactive Simulation]
Learn how to change the appearance of an icon on your LG Optimius Zone 3.
LG Optimus Zone™ 3 Simulator: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
Discover how to remove widgets and apps from the Home screen of your LG Optimus Zone 3.
Window Shade - LG Optimus Zone™ 3
[Device-Specific Instructions]

Hotspot

LG Optimus Zone™ 3 Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your LG Optimus Zone 3 as a Mobile Hotspot, so you can share your data connection with other devices.

Internet & Web Browser

Web Browser - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your LG Optimus Zone 3, so it's easy to find later.
LG Optimus Zone™ 3 Simulator: Navigating to a Website
[Interactive Simulation]
See how to find a website using your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how to search the web using your voice with your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your LG Optimus Zone 3.

Keyboard

Turn Voice Input On/Off - Android™
[Device-Specific Instructions]
You can use voice input on your Android device to type hands-free instead of using your keyboard. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Language Selection - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your LG Optimus Zone 3.

Lock, Unlock, Password & Security

Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Unlock the Device - LG Optimus Zone™ 3
[Device-Specific Instructions]
Turn Off Screen Lock - LG Optimus Zone™ 3
[Device-Specific Instructions]
Set Up Screen Lock - LG Optimus Zone™ 3
[Device-Specific Instructions]
Password Options - LG Optimus Zone™ 3
[Device-Specific Instructions]
Smart Lock - LG Optimus Zone™ 3
[Device-Specific Instructions]
Change Device Password - LG Optimus Zone™ 3
[Device-Specific Instructions]
To change the method used to lock or unlock your Optimus Zone 3, view this info.
LG Optimus Zone™ 3 Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your LG Optimus Zone 3 to help protect your private information.
LG Optimus Zone™ 3 Simulator: Unlocking the Screen
[Interactive Simulation]
Discover how to unlock the screen on your LG Optimus Zone 3.

Memory/Storage

Format SD Card via PC
[Device-Specific Instructions]
Format SD Card - LG Optimus Zone™ 3
[Device-Specific Instructions]
View this info on memory card formatting options for your Optimus Zone 3.
Check Memory - LG Optimus Zone™ 3
[Device-Specific Instructions]

Navigating & Multitasking

LG Optimus Zone™ 3 Simulator: Multitasking Between Apps
[Interactive Simulation]
See how to easily switch between and close apps that are running on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Using the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel on your LG Optimus Zone 3.

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Software Update - Software Upgrade Assistant (LG)
[Device-Specific Instructions]
If you need help/assistance upgrading the software on your LG device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
LG Optimus Zone 3 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Factory Data Reset (Powered Off) - LG Optimus Zone™ 3
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), app issues (crashing, freezing, running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard reset,...
Repair Assistant - Software Upgrade Assistant (LG)
[Device-Specific Instructions]
If you need help or assistance repairing the software on your LG device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Factory Data Reset (Powered On) - LG Optimus Zone™ 3
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), app issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing...
View Software Version - LG Optimus Zone™ 3
[Device-Specific Instructions]
To view the software version your LG Optimus Zone 3 is running, check out this info.

SIM Card

4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Unblock SIM PIN - LG Optimus Zone™ 3
[Device-Specific Instructions]
Remove the SIM Card - LG Optimus Zone™ 3
[Device-Specific Instructions]
Insert the SIM Card - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Inserting a Nano SIM Card
[Interactive Simulation]
Discover how to put a Nano SIM card into your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Removing a Nano SIM Card
[Interactive Simulation]
See how to take a Nano SIM card out of your LG Optimus Zone 3.
Modify the SIM PIN - LG Optimus Zone™ 3
[Device-Specific Instructions]
Turn SIM PIN On / Off - LG Optimus Zone™ 3
[Device-Specific Instructions]

Social Networking

LG Optimus Zone™ 3 Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Logging Out of Facebook®
[Interactive Simulation]
See how to log out of Facebook on your LG Optimus Zone 3 to help protect your account.
LG Optimus Zone™ 3 Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
Find out how to update your Facebook status and post photos using your LG Optimus Zone 3.

Sounds, Volume & Audio

Save a Ringtone - LG Optimus Zone™ 3
[Device-Specific Instructions]
Volume Controls - LG Optimus Zone™ 3
[Device-Specific Instructions]
Record and Play File - Voice Recorder - LG Optimus Zone™ 3
[Device-Specific Instructions]
To record and play a sound file on your Optimus Zone 3, check out this info.
Speakerphone - LG Optimus Zone™ 3
[Device-Specific Instructions]
Set Ringtones - LG Optimus Zone™ 3
[Device-Specific Instructions]
Turn Off All Sounds - LG Optimus Zone™ 3
[Device-Specific Instructions]
Vibrate Mode - LG Optimus Zone™ 3
[Device-Specific Instructions]

Text & Multimedia Messaging

Verizon Messages - Basic Use
[Video]
Verizon Messages is a text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily.
Length: 1:24
Verizon Messages - On the Move
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31
Set Default SMS App - LG Optimus Zone™ 3
[Device-Specific Instructions]
Garbled Message
[Device-Specific Instructions]
Delete Messages - LG Optimus Zone™ 3
[Device-Specific Instructions]
Auto Receive Messages - LG Optimus Zone™ 3
[Device-Specific Instructions]
Text Message Signature - Android™
[Device-Specific Instructions]
View Text Messages - LG Optimus Zone™ 3
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

LG Optimus Zone™ 3 Simulator: Finding More Help
[Interactive Simulation]
See how to find videos and tutorials to learn more about using your LG Optimus Zone 3.

Visual & Hearing Accessibility

Turn TalkBack On/Off - Android™
[Device-Specific Instructions]
TTY Settings - LG Optimus Zone™ 3
[Device-Specific Instructions]

Wallpapers/Theme

Wallpaper - Picture - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Changing the Wallpaper
[Interactive Simulation]
Discover how to change the background of the Home screen on your LG Optimus Zone 3.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Verify LTE Advanced Devices
[Device-Specific Instructions]
Network Mode Settings - LG Optimus Zone™ 3
[Device-Specific Instructions]
Add a Wi-Fi Network - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your LG Optimus Zone 3 to connect to a Wi-Fi network, so you can access the Internet without using data.
Turn Wi-Fi On / Off - LG Optimus Zone™ 3
[Device-Specific Instructions]
View MAC Address - LG Optimus Zone™ 3
[Device-Specific Instructions]

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