Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 6s Plus
Samsung Galaxy S® 6
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Moto Z Play Droid Edition
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 5
Apple® iPhone® 5s
Samsung Galaxy S7 edge
Samsung Galaxy S8
Samsung Galaxy S® 4
DROID TURBO 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note5
Apple® iPhone® SE
Samsung Galaxy S8+
Samsung Galaxy Note® 4
Samsung Galaxy J3 V
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5
Moto Z Force Droid Edition
Verizon Ellipsis® 8
Samsung Galaxy J3 (2016)
Verizon Ellipsis™ 7
LG G4™
DROID MAXX by MOTOROLA
Samsung 3G Network Extender
Droid Turbo by Motorola
Samsung Galaxy J1™ Prepaid
Apple® iPad® 2
LG Revere® 3
Samsung Gusto® 3
Google Pixel
Galaxy J7 V
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy Core Prime™
Droid Turbo in Ballistic Nylon
Ellipsis™ Jetpack® MHS800L
LG G3
Apple® iPhone® 4s
Samsung 4G LTE Network Extender
LG V10™
Apple® iPhone® 4
LG G5
Jetpack® MiFi® 7730L
Samsung Galaxy S6 edge +
LG K20™ V
Samsung Galaxy S® 6 edge
V20™
Verizon Wireless Home Phone
Hum+ by Verizon
Google Pixel XL
Verizon MiFi® 4G LTE Global USB Modem U620L
Pantech 4G LTE Global USB Modem UML290
Verizon LTE Internet and Home Phone
Verizon 4G LTE Broadband Router
LG Optimus Zone™ 3 Prepaid
LG Cosmos™ 3
Stylo™ 2 V
DROID MAXX 2
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy Note® 3
GizmoGadget™ by LG
Ellipsis™ Jetpack® MHS815L
Samsung Galaxy S® III
LG G6™
Moto Z Droid Edition
Samsung Convoy® 4
LG K8 V
Moto G Play
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
GizmoPal™
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
Casio G'zOne Commando®
DROID MINI by MOTOROLA
Verizon 4G LTE USB Modem 551L
LG G Vista
Brigadier™ by Kyocera
DROID RAZR M by MOTOROLA
Verizon Wear24™
Samsung Convoy™ 3
Verizon Ellipsis® 10
HTC Desire® 530
DuraXV
Verizon 4G LTE USB Modem UML295
Moto G™ by Motorola
LG Extravert™ 2
PRIV™ by BlackBerry®
LG G2
LTE Internet (Installed)
Casio G'zOne Commando® 4G LTE
HTC One® (M8)
Casio G'zOne Ravine® 2
Galaxy Tab E (8.0)
HTC Desire® 526
LG K4™ LTE
Sony Xperia® Z3v
HTC One M9
ZenPad™ Z8
ZenPad™ Z10
BlackBerry® Bold™ 9930 smartphone
DROID ULTRA by MOTOROLA
LG G Pad 8.3 LTE
Samsung Gusto® 2
Verizon Ellipsis® Jetpack® MHS900L
Samsung Convoy™ 2
Kyocera DuraXV+
Verizon Wireless AirCard® 595
HTC 10™
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Exalt™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Galaxy S® 4 mini
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
DROID by MOTOROLA
iPad® Air 2
Galaxy Tab E
Samsung Galaxy Note® II
Samsung Intensity™ II
Apple® iPad Pro® (9.7-inch)
Galaxy Note® Edge
iPad® Pro
DROID TURBO 2 - Designed by You
Gear S2
Samsung Brightside™
Nokia Lumia 928
Apple® iPad® mini with Retina display
Verizon Ellipsis™ 8 HD
LG Terra™
LG Revere®
HTC Desire® 626
LG Exalt™II
DROID INCREDIBLE 4G LTE by HTC
BlackBerry Classic
Nokia Lumia 822
Moto X™ (2nd Gen.)
Microsoft Surface 3
LG Cosmos™ 2
Samsung Galaxy Tab® 2 (7.0)
Samsung Galaxy Tab® 2 (10.1)
Humx
Moto E™ Prepaid
LG Vortex™
LG Octane™
DROID RAZR by MOTOROLA
Arlo Go
Nexus 6
Samsung Galaxy Tab S2
Moto X™ by Motorola
Gear S®
Verizon Wireless USB760 Modem
Samsung Intensity™ III
HTC One®
BlackBerry® Z10 smartphone
Samsung Convoy™
G Pad™ 7.0 LTE
DROID RAZR MAXX HD by MOTOROLA
LG Revere® 2
Verizon Wireless Home Phone T2000
Apple® iPad® Air™
LG Accolade™
Motorola RAZR V3m
G Pad™ 10.1 LTE
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab® 4 (10.1)
Casio G'zOne Ravine®
LG enV®3
Watch Urbane™ 2nd Edition LTE
BlackBerry® Q10 smartphone
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy J3 Eclipse
Apple® iPad® mini
Apple® iPad® with Wi-Fi + 4G
Samsung Gusto®
LG G Pad™ X8.3
Samsung Galaxy Tab® (10.1)
HTC One® (M8) for Windows®
iPad® mini 4
Pantech Breakout™
Nokia Lumia Icon
Samsung Galaxy Tab®
iPad® mini 3
Lancet™ for Android™
Samsung Illusion™
Samsung Galaxy Book
Samsung Haven™
Verizon Converged VOIP Device
DROID X by MOTOROLA
Ellipsis® Kids
Transpyre™ Prepaid
Verizon MiFi™2200 Intelligent Mobile Hotspot
Verizon Verizon SmartHub with Voice
BlackBerry® Bold 9650 smartphone
BlackBerry® Z30 smartphone
DROID DNA by HTC
LG Optimus Exceed™ 2
Lancet™
Samsung Galaxy Camera®
DROID RAZR MAXX by MOTOROLA
Motorola MOTO™ W755
Pantech Jest™ 2
DROID INCREDIBLE 2 by HTC
LG VX8300
Samsung Galaxy Tab® 4 (8.0)
Enact™ by LG
Pantech Hotshot™
Samsung Galaxy Stellar™
Lucid™3 by LG
Nokia 2366i
Casio G'zOne Boulder®
Samsung Galaxy S® III mini
DROID RAZR HD by MOTOROLA
Samsung Intensity™
LG enV®2
BlackBerry® Pearl™ Flip 8230 smartphone
Motorola XOOM™ 4G LTE
LG Cosmos™
LG VX5500
Delphi Connect with 4G LTE Mobile Hotspot
DROID BIONIC by MOTOROLA
Samsung Smooth™
LG enV® TOUCH
Verizon GizmoTab™
Motorola Barrage™
BlackBerry® Tour™ 9630 smartphone
LG Migosm
DROID 4 by MOTOROLA
DROID X2 by MOTOROLA
Samsung Knack™
Verizon Wireless USB720 Modem
HTC One® max
Hydro ELITE by KYOCERA
Apple® iPad® with Retina display
Verizon Wireless UMW190 Global USB Modem
Apple® iPad® (9.7-inch)
Samsung Alias™ 2
Verizon Wireless UM175 USB Modem
Dell™ Vostro™ V13 Laptop
Samsung Galaxy™ Stratosphere™ II
Spectrum™ 2 by LG
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Sony Xperia® Z2
LG Extravert™
Intuition™ by LG
Lucid™ by LG
LG Cosmos™ Touch
BlackBerry® Curve™ 8330 smartphone
Galaxy Nexus by Samsung
Nokia Lumia 2520
DROID 3 by MOTOROLA
BlackBerry® Storm2™ 9550 smartphone
Pantech Perception™
Samsung Galaxy™ Stratosphere™
HTC One® remix
Samsung Galaxy Note® 10.1
THUNDERBOLT™ by HTC
Windows Phone 8X by HTC
Casio G'zOne Rock™
Samsung Galaxy Tab® S
Samsung SCH-u340
Samsung Galaxy Note® Pro
LG VX8360
DROID CHARGE by SAMSUNG
HP Elite x2 1012
Verizon Wireless AirCard® 595U USB Modem
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Fascinate™
LG VX5400
Delphi Connect
Samsung Gear S2 classic
Motorola W385
LG Optimus Zone™
Samsung Galaxy Note® 10.1 2014 Edition
Pantech Marauder™
HTC Rhyme™
Sony Xperia® PLAY
Spartan GoCam™
Samsung ATIV SE™
Google Nexus 7
Lucid™2 by LG
HTC Desire® 612
Casio G'zOne Brigade®
Samsung Alias™
DROID 2 by MOTOROLA
Apple® iPad®
Moto X™ - Designed by You (2nd Generation)
Samsung Juke
LG Chocolate®
Samsung Galaxy Tab® (7.7)
Verizon Wireless G'zOne Type-S
LG VX8350
Verizon Wireless USB727 Modem
DROID INCREDIBLE by HTC
Samsung Gem™
Verizon Wireless PC5750 PC Card
Verizon Wireless Salute™
LG Ally™
BlackBerry® Curve™ 9330 smartphone
Samsung Galaxy View
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Pantech Caper™ Prepaid
Samsung Galaxy Legend™
Moto X™ - Designed by You
Samsung ATIV Odyssey™
Verizon Wireless UM150 USB Modem
Samsung SCH-u430
LG Voyager™
BlackBerry® Curve™ 8530 smartphone
LG Dare™
Spectrum™ by LG
Motorola Adventure™ V750
Samsung Reality™
Casio EXILIM
Pantech PN-210
Motorola XOOM™
BlackBerry® 8830 World Edition smartphone
LG VX5300
HP Spectre x2
Verizon Wireless Razzle™
Pantech Crux™
Sharp KIN™ ONE
Sierra Wireless AirCard® 555D
Samsung SCH-u410
Samsung N150 Netbook
DROID 2 GLOBAL by MOTOROLA
LG VX5200
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung FlipShot®
LG VX6100
Motorola MOTOKRZR K1m
Motorola MOTO™ VU204
DROID XYBOARD 10.1 by MOTOROLA
Casio G'zOne Ravine® 2 Non-Camera
HTC Trophy™
HTC Rezound™
BlackBerry® Torch™ 9850 smartphone
Motorola V325
Motorola W315
Verizon Wireless Escapade®
Samsung SCH-a870
Samsung Omnia® II
Verizon Wireless G'zOne Type-S Push to Talk without Camera
HP® Mini 1151NR Netbook
DROID PRO by MOTOROLA
Samsung SCH-a930
BlackBerry® Curve™ 9310 smartphone
BlackBerry Classic Non-Camera
Luge™ by Motorola Prepaid
LG Enlighten®
Verizon Wireless V740 ExpressCard
Pantech PN-215
Verizon Wireless CDM8950
Motorola RAZR V3m in Gray
LG VX3200
Samsung SCH-a950
Samsung i700 Pocket PC
LG VX8100
Samsung SCH-u540
Samsung SCH-a670
Verizon Wireless CDM8975
LG VX4650
Verizon Wireless Coupe™
DROID XYBOARD 8.2 by MOTOROLA
Motorola MOTO™ Z6c World Edition
Nokia 6205
LG Chocolate® 3
BlackBerry® Curve™ 9370 smartphone
LG Chocolate® Touch
DROID ERIS by HTC
Verizon Wireless USB1000 Global USB Modem
DROID R2D2 by MOTOROLA
Nokia 2705 Shade™ Non-Camera
LG enV®
Sharp KIN™ TWO
Samsung SCH-a650
Revolution™ by LG
LG V
LG Optimus Exceed™
Motorola E815
LG Versa™
Gateway® LT2016u Netbook
Motorola V325i
LG VX4500
LG VX3300
HTC Apache XV6700
LG VX8700
LG Glance™
Pantech PN-820
Motorola V710
Compaq® Mini CQ10-688nr Netbook
Motorola V60s
Motorola CITRUS™
G'zOne Boulder™ Black and Silver
Nokia 7205 Intrigue™
Nokia 6015i Prepaid
Verizon Wireless Adamant™
Nokia 2605 Mirage
Motorola MOTO Q™ 9c
Samsung Rogue™
Samsung Trance™
Motorola MOTO™ Z6cx World Edition without Camera
LG VENUS™
Nokia 7705 Twist™
LG VX6000
Samsung Gleam®
Verizon Wireless Blitz® Prepaid
Samsung Omnia®
HP® Mini 311-1037NR Netbook
Nokia 3589i
HP® Pavilion dm1-3010nr Notebook
Motorola DEVOUR™ with MOTOBLUR™
Motorola RAZR V3c
Verizon XU870 Global ExpressCard®
Samsung SCH-a850
Samsung Zeal™
Kyocera KPC650
Motorola Q™
Samsung Renown™
LG Fathom®
LG Clout™
Motorola Krave™ ZN4
Samsung Saga™
Samsung SCH-a310
Nokia 6215i
Verizon Wireless CDM 7075
Samsung Sway™
HP® Pavilion dm1-2010nr Entertainment Notebook
HTC Merge®
Samsung SCH-u550
HTC Touch Pro™
Nokia 2705 Shade™
Verizon Wireless PN-300
Motorola T720
Kyocera KX414
Nokia 6236i
Samsung SCH-u620
Motorola Rival™
Jest™
Nokia 2128i
Sharp KIN™ TWOm
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung SCH-i760
Samsung Glyde™
Motorola V65p
Motorola V276
Verizon AD3700 Global USB Modem
Verizon Wireless XV6600 without Camera
Verizon Wireless V640
Samsung SCH-a990
Sharp KIN™ ONEm
Motorola V120e
Samsung SCH-i730
Samsung SCH-a890
Samsung SCH-i830
Motorola MOTORAZR maxx Ve
Samsung Gear S3 frontier
Motorola Entice™
Samsung SCH-a630
Kyocera K323
Nokia 6315i
Sonim XP5
Motorola Rapture™ VU30
LG Exalt® LTE
Motorola MOTO Q™ music 9m
Kyocera KX1v
Verizon Global USB Modem USB730L
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
Samsung Gear S3 classic
2018 Camry by Toyota
BlackBerry® 7750
Kyocera SE47
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Motorola V265
Motorola T300p
Kyocera K404
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
HP® Mini 110-3098NR Netbook
moto e4 Prepaid
Samsung i600 Smartphone
Apple® iPad Pro® (10.5-inch)
Motorola V60p
Verizon KPC680 ExpressCard®
Motorola C343
Motorola T730
Samsung Galaxy Tab S3
Samsung SCH-a530
Nokia 2285
moto z2 force
Apple® iPad Pro® (12.9-inch)
Motorola moto z2 play
Motorola A840
Kyocera KX444
Motorola MOTOSLVR L7C
Samsung Continuum™
BlackBerry® 7250
LG VX4700
LG VX9400
Galaxy J3 Mission Prepaid
Verizon Wireless U630 PC Card
Samsung SCH-a970

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty Overview
[General Information]
Find information about the following equipment protection options: Total Equipment Coverage, Wireless Phone Protection and Extended Warranty.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise in need of replacement.
Device Return Instructions
[General Information]
Easy to follow, step-by-step instructions for returning a device to Verizon Wireless.
Equipment Protection / Insurance FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Activate a Phone You Already Own - BYOD
[General Information]
Learn how to bring your own phone to your account online through My Verizon.
Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
How to Use Guide: Verizon Cloud
[How to Use Guide]
Get step-by-step instructions for how to sign up for and manage Verizon Cloud online. Learn how to upload contacts, pictures, videos, music, documents and more.
How to Switch Phone Numbers Between Devices on Your Account
[General Information]
See how to swap phones on your account through My Verizon.
Getting Started with Your New Smartphone - Upgrade
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 2:00
Turn On Android™ Device Protection
[Device-Specific Instructions]
Account Sync Settings - LG Optimus Zone™ 3
[Device-Specific Instructions]
If you're not receiving email and app notifications, view this info on sync settings.
Account Sync Settings - LG Optimus Zone™ 3
[Device-Specific Instructions]
Turn Off Android Device Protection - LG Optimus Zone™ 3
[Device-Specific Instructions]
To disable the screen lock setting on your Lucid 3, check out this info.

Alerts & Reminders

Back Up & Transfer Content

Use the Content Transfer app to move your content from your old phone to your new phone
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Access Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Download and install the Content Transfer App to your Android Smartphone to assist with transferring contacts and media between devices.
Back Up Contacts - Backup Assistant Plus - LG Optimus Zone™ 3
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your Nokia Lumia 822, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Move Music to Device - Android® Smartphone
[Device-Specific Instructions]

Basics

Remove Connected Device - My Verizon Website
[Device-Specific Instructions]
What Is 4G LTE?
[Video]
We take to the streets of NYC and ask some hard-hitting questions: What does 4G LTE stand for? 3G vs. 4G?do you know the difference? What does the G in 4G stand for? Still confused after watching the video? You might need a quick Wireless Workshop. About the Get Smartphone Smart Series Most of us are...
Length: 2:26
Determining Internet Connection Speeds
[Device-Specific Instructions]
Capture a Screenshot - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the Home screen and buttons on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Turning the Phone On and Off
[Interactive Simulation]
Find out how to power on and shut down your LG Optimus Zone 3.
View Signal Strength - LG Optimus Zone™ 3
[Device-Specific Instructions]

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Overview - LG Optimus Zone™ 3
[Device-Specific Instructions]
Extend Battery Life - LG Optimus Zone™ 3
[Device-Specific Instructions]
Power Saver Settings - LG Optimus Zone™ 3
[Device-Specific Instructions]
Remove Battery - LG Optimus Zone™ 3
[Device-Specific Instructions]
Soft Reset - LG Optimus Zone™ 3
[Device-Specific Instructions]
Insert Battery - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Using Battery Saver Mode
[Interactive Simulation]
Learn how to switch to Extreme Power Saving mode to help lengthen the battery life of your LG Optimus Zone 3.
View Battery Status - LG Optimus Zone™ 3
[Device-Specific Instructions]

Bluetooth

Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
Find out how to pair your LG Optimus Zone 3 with your Bluetooth device.
LG Optimus Zone™ 3 Simulator: Sending Photos Using Bluetooth®
[Interactive Simulation]
Learn how to wirelessly send photos using Bluetooth on your LG Optimus Zone 3.

Calling & Dialing

Verizon Messages - HD Video Calling
[Video]
Verizon Messages now offers HD voice and video calling on your tablet, right through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46
Call History - LG Optimus Zone™ 3
[Device-Specific Instructions]
Add a Speed Dial - LG Optimus Zone™ 3
[Device-Specific Instructions]
Call a Number - LG Optimus Zone™ 3
[Device-Specific Instructions]
DTMF - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Calling by Voice
[Interactive Simulation]
Find out how to use your voice to place a call with your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Ignoring a Call and Replying with a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message to the caller with your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Placing a Call to a New Contact
[Interactive Simulation]
An interactive guide on how to call a contact using your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Placing a Call to a New Number
[Interactive Simulation]
Discover how to use your LG Optimus Zone 3 to call a new number.
LG Optimus Zone™ 3 Simulator: Returning to a Call
[Interactive Simulation]
See how to return to a call after multitasking, like browsing the Internet, on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two phone calls on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Teaching Kids How to Call 911
[Interactive Simulation]
Learn how to teach kids to call 911 on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view a missed call and add it as a new contact on your LG Optimus Zone 3.
Redial - LG Optimus Zone™ 3
[Device-Specific Instructions]
Remove a Speed Dial - LG Optimus Zone™ 3
[Device-Specific Instructions]

Camera, Photos & Videos

Google™ Photos
[Device-Specific Instructions]
Camera Settings Support
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Accessing the Camera from the Lock Screen
[Interactive Simulation]
Learn how to quickly access the Camera app on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Adjustiing the Video Setting for Sharing
[Interactive Simulation]
Learn how to adjust the video setting for easy sharing in emails, social network posts and more on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Discover how to take a picture of the screen and view it on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Changing the File Size of Pictures
[Interactive Simulation]
Learn how to adjust the picture settings for easy sharing in emails, social network posts and more on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Recording a Video
[Interactive Simulation]
Find out how to record a video using your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Sharing Videos
[Interactive Simulation]
A visual guide to sharing a video with another person or device using your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a photo using your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while recording a video on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Turning the Flash On
[Interactive Simulation]
Find out how to take a picture with the flash on using your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Zooming In and Out for Pictures
[Interactive Simulation]
See how to zoom in and out when taking photos on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Zooming In and Out for Video
[Interactive Simulation]
See how to zoom in and out while video recording on your LG Optimus Zone 3.

Computer/PC Connectivity

Contacts

Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts by using your My Verizon account.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Check for Duplicate Contacts Stored in Multiple Accounts - Android® Smartphone
[Device-Specific Instructions]
If you are using multiple backup options on your device and have duplicate contacts, view this info. For any other issues you are having with your device, visit our Troubleshooting Assistant.
Choose Contacts to Display on Device
[Device-Specific Instructions]
If your phone is displaying duplicate contacts, view this info. For other issues you are having with your device, visit our Troubleshooting Assistant.
Delete a Contact - LG Optimus Zone™ 3
[Device-Specific Instructions]
Add a Contact - LG Optimus Zone™ 3
[Device-Specific Instructions]
Back Up Contacts - Backup Assistant Plus - LG Optimus Zone™ 3
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your Nokia Lumia 822, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Edit a Contact - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Adding a Contact
[Interactive Simulation]
See how to add a new contact to your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Adding and Removing Contacts from Favorites
[Interactive Simulation]
See how to add or delete contacts from your Favorites list on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Find out how to add a picture to a contact on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact, so you know who's calling your LG Optimus Zone 3 without looking at it.
LG Optimus Zone™ 3 Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
A visual guide for how to create a group of contacts on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your LG Optimus Zone 3.
View Contact Sync Source - LG Optimus Zone™ 3
[Device-Specific Instructions]
To view where a phonebook contact was imported from, see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

Data

Bonus Data FAQs
[FAQs]
Learn the about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions
[FAQs]
PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Turn Off/On Facebook Video Auto Play
[Device-Specific Instructions]
Manage Data Usage - LG Optimus Zone™ 3
[Device-Specific Instructions]
To change the data usage cycle on your device, view data usage and set data warnings/limits, view this info.
Data Roaming - LG Optimus Zone™ 3
[Device-Specific Instructions]
Turn Data On / Off - LG Optimus Zone™ 3
[Device-Specific Instructions]

Date & Time

Auto Date and Time - Android®
[Device-Specific Instructions]
If you want your smartphone to automatically populate the date and time based on your location, view this info.

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
How to Use Guide: Identifying Device Damage
[How to Use Guide]
A How to Use guide about identifying device damage.
Check for Water Damage - LG
[Device-Specific Instructions]
View Phone Info - LG Optimus Zone™ 3
[Device-Specific Instructions]
View Phone Number - LG Optimus Zone™ 3
[Device-Specific Instructions]

Device Settings

Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Screen Mirroring - LG Optimus Zone™ 3
[Device-Specific Instructions]
Configure Company Name ID
[Device-Specific Instructions]
USB Debugging Mode - LG Optimus Zone™ 3
[Device-Specific Instructions]
Set Up Printing - LG Optimus Zone™ 3
[Device-Specific Instructions]
Adjust Font Settings - LG Optimus Zone™ 3
[Device-Specific Instructions]
Mode Change - LG Optimus Zone™ 3
[Device-Specific Instructions]
Reset All Settings - LG Optimus Zone™ 3
[Device-Specific Instructions]
Airplane Mode - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your LG Optimus Zone 3 to change alert sounds, turn off GPS and more.
LG Optimus Zone™ 3 Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving battery life on your LG Optimus Zone 3 by adjusting the screen timeout.
LG Optimus Zone™ 3 Simulator: Setting to Silent
[Interactive Simulation]
Explore ways to mute your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your LG Optimus Zone 3 to Airplane mode.
Manage Interruptions - LG Optimus Zone™ 3
[Device-Specific Instructions]
Restriction Settings - LG Optimus Zone™ 3
[Device-Specific Instructions]

Email/Gmail

Remove Gmail™ Account - LG Optimus Zone™ 3
[Device-Specific Instructions]
Removing then re-adding a Gmail account on your Optimus Zone 3 often fixes email issues.
Delete Gmail™ Messages - Android™
[Device-Specific Instructions]
View Gmail™ Messages - Android™
[Device-Specific Instructions]
Gmail™ Notifications - Android® 
[Device-Specific Instructions]
Reply to a Gmail™ Message - Android™
[Device-Specific Instructions]
Gmail™ Auto Signature - Android® 
[Device-Specific Instructions]
Add a Personal (POP / IMAP) Account - LG Optimus Zone™ 3
[Device-Specific Instructions]
If you're not receiving email and app notifications, view this info on sync settings.
Delete Email Messages - LG Optimus Zone™ 3
[Device-Specific Instructions]
Gmail™ Sync - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Including an Email Attachment
[Interactive Simulation]
See how to attach a file, like a document or photo, to an email with your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Replying to an Email
[Interactive Simulation]
Discover how to reply to an email on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email from your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Setting Up Corporate Email
[Interactive Simulation]
Find out how to access your work email on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Setting Up Personal Email
[Interactive Simulation]
Learn how to access your existing email account on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Switching Between Email Accounts
[Interactive Simulation]
Discover how to access different email accounts on your LG Optimus Zone 3.
Remove a Personal (POP / IMAP) Account - LG Optimus Zone™ 3
[Device-Specific Instructions]
Removing then re-adding an email account on your Optimus Zone 3 often fixes email issues.
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21
View Email Messages - LG Optimus Zone™ 3
[Device-Specific Instructions]

Find My Phone

Turn Find My Device On / Off - Android®
[Device-Specific Instructions]
Remotely Lock Device - Find My Device - Android®
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Erase Device - Find My Device - Android®
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Ring Device - Find My Device - Android®
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Locate Device - Find My Device - Android®
[Device-Specific Instructions]
If you would like to locate your device remotely, view this info.

Gestures & Motions

Gestures - Google Maps™
[Device-Specific Instructions]

Google Backup & restore

GPS & Location Based Services

Find Driving Directions - Google™ Maps
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Find Current Location - Google Maps™
[Device-Specific Instructions]
Download an Offline Map (Google™ Maps)
[Device-Specific Instructions]
GPS Location Settings - Android™
[Device-Specific Instructions]
Add Layers - Google Maps™
[Device-Specific Instructions]

Home Screen

Touch Screen Settings - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
See how to add folders to the Home screen on your LG Optimus Zone 3 to help organize your apps.
LG Optimus Zone™ 3 Simulator: Adding Widgets and Apps to the Home Screen
[Interactive Simulation]
An interactive guide on how to place widgets and apps on the Home screen of your LG Optimus Zone 3 for quick access to them.
LG Optimus Zone™ 3 Simulator: Adding and Changing a Lock Screen Shortcut
[Interactive Simulation]
Find out how to add a shortcut to the Lock screen of your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Adding and Deleting a Home Screen
[Interactive Simulation]
A visual guide for adding and deleting Home screens on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Adjusting Widgets and Apps on the Home Screen
[Interactive Simulation]
Find out how to rearrange and resize widgets and apps on the Home screen of your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Changing an Icon's Appearance
[Interactive Simulation]
Learn how to change the appearance of an icon on your LG Optimius Zone 3.
LG Optimus Zone™ 3 Simulator: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
Discover how to remove widgets and apps from the Home screen of your LG Optimus Zone 3.

Hotspot

LG Optimus Zone™ 3 Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your LG Optimus Zone 3 as a Mobile Hotspot, so you can share your data connection with other devices.

Internet & Web Browser

Web Browser - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your LG Optimus Zone 3, so it's easy to find later.
LG Optimus Zone™ 3 Simulator: Navigating to a Website
[Interactive Simulation]
See how to find a website using your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how to search the web using your voice with your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your LG Optimus Zone 3.

Keyboard

Turn Voice Input On / Off - Android™
[Device-Specific Instructions]
You can use voice input on your Android device to type hands-free instead of using your keyboard. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Language Selection - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your LG Optimus Zone 3.

Lock, Unlock, Password & Security

Remotely Lock Device - Find My Device - Android®
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Unlock the Device - LG Optimus Zone™ 3
[Device-Specific Instructions]
Turn Off Screen Lock - LG Optimus Zone™ 3
[Device-Specific Instructions]
Set Up Screen Lock - LG Optimus Zone™ 3
[Device-Specific Instructions]
Password Options - LG Optimus Zone™ 3
[Device-Specific Instructions]
Smart Lock - LG Optimus Zone™ 3
[Device-Specific Instructions]
Change Device Password - LG Optimus Zone™ 3
[Device-Specific Instructions]
To change the method used to lock or unlock your Optimus Zone 3, view this info.
LG Optimus Zone™ 3 Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your LG Optimus Zone 3 to help protect your private information.
LG Optimus Zone™ 3 Simulator: Unlocking the Screen
[Interactive Simulation]
Discover how to unlock the screen on your LG Optimus Zone 3.

Memory/Storage

Insert SD Card - LG Optimus Zone™ 3
[Device-Specific Instructions]
Format SD Card via PC
[Device-Specific Instructions]
Format SD Card - LG Optimus Zone™ 3
[Device-Specific Instructions]
View this info on memory card formatting options for your Optimus Zone 3.
Remove SD Card - LG Optimus Zone™ 3
[Device-Specific Instructions]
Check Memory - LG Optimus Zone™ 3
[Device-Specific Instructions]

Navigating & Multitasking

LG Optimus Zone™ 3 Simulator: Multitasking Between Apps
[Interactive Simulation]
See how to easily switch between and close apps that are running on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Using the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel on your LG Optimus Zone 3.

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Software Update - Software Upgrade Assistant (LG)
[Device-Specific Instructions]
If you need help/assistance upgrading the software on your LG device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
LG Optimus Zone 3 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Factory Data Reset (Powered Off) - LG Optimus Zone™ 3
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), app issues (crashing, freezing, running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard reset,...
Repair Assistant - Software Upgrade Assistant (LG)
[Device-Specific Instructions]
If you need help or assistance repairing the software on your LG device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Factory Data Reset (Powered On) - LG Optimus Zone™ 3
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), app issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing...
View Software Version - LG Optimus Zone™ 3
[Device-Specific Instructions]
To view the software version your LG Optimus Zone 3 is running, check out this info.

SIM Card

4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Unblock SIM PIN - LG Optimus Zone™ 3
[Device-Specific Instructions]
Remove SIM Card - LG Optimus Zone™ 3
[Device-Specific Instructions]
Insert SIM Card - LG Optimus Zone™ 3
[Device-Specific Instructions]
View SIM Card Number - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Inserting a Nano SIM Card
[Interactive Simulation]
Discover how to put a Nano SIM card into your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Removing a Nano SIM Card
[Interactive Simulation]
See how to take a Nano SIM card out of your LG Optimus Zone 3.
Modify SIM PIN - LG Optimus Zone™ 3
[Device-Specific Instructions]
Turn SIM PIN On / Off - LG Optimus Zone™ 3
[Device-Specific Instructions]

Social Networking

LG Optimus Zone™ 3 Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Logging Out of Facebook®
[Interactive Simulation]
See how to log out of Facebook on your LG Optimus Zone 3 to help protect your account.
LG Optimus Zone™ 3 Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
Find out how to update your Facebook status and post photos using your LG Optimus Zone 3.

Sounds, Volume & Audio

Save a Ringtone - LG Optimus Zone™ 3
[Device-Specific Instructions]
Volume Controls - LG Optimus Zone™ 3
[Device-Specific Instructions]
Record and Play File - Voice Recorder - LG Optimus Zone™ 3
[Device-Specific Instructions]
To record and play a sound file on your Optimus Zone 3, check out this info.
Speakerphone - LG Optimus Zone™ 3
[Device-Specific Instructions]
Set Ringtones - LG Optimus Zone™ 3
[Device-Specific Instructions]
Turn Off All Sounds - LG Optimus Zone™ 3
[Device-Specific Instructions]
Vibrate Mode - LG Optimus Zone™ 3
[Device-Specific Instructions]

Text & Multimedia Messaging

Verizon Messages - Basic Use
[Video]
Verizon Messages is a text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily.
Length: 1:24
Verizon Messages - On the Move
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31
Garbled Message
[Device-Specific Instructions]
Delete Messages - LG Optimus Zone™ 3
[Device-Specific Instructions]
Auto Receive Messages - LG Optimus Zone™ 3
[Device-Specific Instructions]
Text Message Signature - Android™
[Device-Specific Instructions]
View Text Messages - LG Optimus Zone™ 3
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

LG Optimus Zone™ 3 Simulator: Finding More Help
[Interactive Simulation]
See how to find videos and tutorials to learn more about using your LG Optimus Zone 3.

Visual & Hearing Accessibility

Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
TTY Settings - LG Optimus Zone™ 3
[Device-Specific Instructions]

Wallpapers/Theme

Set Wallpaper - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Changing the Wallpaper
[Interactive Simulation]
Discover how to change the background of the Home screen on your LG Optimus Zone 3.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Verify LTE Advanced Devices
[Device-Specific Instructions]
Network Mode Settings - LG Optimus Zone™ 3
[Device-Specific Instructions]
Add a Wi-Fi Network - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your LG Optimus Zone 3 to connect to a Wi-Fi network, so you can access the Internet without using data.
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Turn Wi-Fi On / Off - LG Optimus Zone™ 3
[Device-Specific Instructions]
View MAC Address - LG Optimus Zone™ 3
[Device-Specific Instructions]

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