Select Your Device
Apple® iPhone® 6
Apple® iPhone® 6 Plus
Apple® iPhone® 6s Plus
Samsung Galaxy S7
Samsung Galaxy S® 5
Apple® iPhone® 7 Plus
Moto Z Play Droid Edition
Apple® iPhone® 5s
Samsung Galaxy S® 6
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S7 edge
Samsung Galaxy S® 4
Samsung Galaxy Note5
DROID TURBO 2
Apple® iPhone® 5c
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note® 4
Apple® iPhone® 5
Verizon Ellipsis™ 7
Google Pixel
Samsung Galaxy J3 V
Droid Turbo in Ballistic Nylon
DROID MAXX by MOTOROLA
LG G5
Samsung 3G Network Extender
Droid Turbo by Motorola
Apple® iPad® 2
Verizon Jetpack® MiFi® 6620L
Verizon Ellipsis® 8
Apple® iPhone® 4s
LG G4™
Samsung Galaxy J3 (2016)
Moto Z Force Droid Edition
LG G3
Samsung Galaxy J1™ Prepaid
Apple® iPhone® 4
Samsung Galaxy Core Prime™
Samsung Gusto® 3
LG Revere® 3
LG Cosmos™ 3
Google Pixel XL
GizmoGadget™ by LG
Samsung Galaxy S6 edge +
Samsung Galaxy S® 6 edge
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy S® III
GizmoPal™
LG V10™
LG Optimus Zone™ 3 Prepaid
Verizon MiFi® 4G LTE Global USB Modem U620L
DROID MAXX 2
LG G Vista
Samsung Galaxy Note® 3
Samsung 4G LTE Network Extender
Hum by Verizon
Verizon Wireless Home Phone
GizmoPal® 2 by LG
HTC Desire® 526
Ellipsis™ Jetpack® MHS800L
Pantech 4G LTE Global USB Modem UML290
Verizon LTE Internet and Home Phone
Stylo™ 2 V
DROID RAZR M by MOTOROLA
DROID MINI by MOTOROLA
Casio G'zOne Commando®
V20™
Brigadier™ by Kyocera
Samsung Galaxy Note7
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Verizon Ellipsis® 10
LG K8 V
Samsung Convoy® 4
DuraXV
Samsung Convoy™ 3
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG G2
LG Extravert™ 2
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Moto G™ by Motorola
HTC Desire® 530
Casio G'zOne Commando® 4G LTE
DuraForce PRO with Sapphire Shield
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Ellipsis™ Jetpack® MHS815L
Casio G'zOne Ravine® 2
LG G Pad 8.3 LTE
Moto Z Droid Edition
HTC One® (M8)
LG Octane™
Verizon 4G LTE USB Modem 551L
DROID ULTRA by MOTOROLA
Moto G Play
Samsung Gusto® 2
Gear S2
iPad® Pro
Samsung Galaxy Note® II
Samsung Brightside™
Samsung Galaxy Tab® 2 (10.1)
HTC One M9
Verizon 4G LTE USB Modem UML295
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
LG K4™ LTE
Samsung Convoy™ 2
DROID TURBO 2 - Designed by You
Galaxy Note® Edge
Samsung Intensity™ II
Sony Xperia® Z3v
iPad® Air 2
Verizon Wireless AirCard® 595
LTE Internet (Installed)
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Nokia Lumia 928
LG Exalt™
Galaxy Tab E (8.0)
DROID INCREDIBLE 4G LTE by HTC
Nexus 6
BlackBerry® Bold™ 9930 smartphone
PRIV™ by Blackberry®
Gear S®
Moto X™ by Motorola
HTC Desire® 626
DROID RAZR by MOTOROLA
DROID by MOTOROLA
Samsung Galaxy Tab S2
Moto X™ (2nd Gen.)
Nokia Lumia 822
Samsung Galaxy Tab® 2 (7.0)
Apple® iPad® mini with Retina display
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
HTC 10™
LG Revere®
LG Cosmos™ 2
LG Optimus Zone™ 2 Prepaid
Microsoft Surface 3
LG Terra™
Samsung Galaxy S® 4 mini
Moto E™ Prepaid
Kyocera DuraXV+
ZenPad™ Z10
LG Exalt™II
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
HTC One®
Transpyre™ Prepaid
LG Accolade™
LG Optimus Exceed™ 2
iPad Pro™ (9.7-inch)
Samsung Convoy™
Samsung Intensity™ III
G Pad™ 10.1 LTE
Ellipsis® Kids
LG Revere® 2
DROID RAZR MAXX HD by MOTOROLA
Pantech Breakout™
Samsung Galaxy S® III mini
LG enV®3
ZenPad™ Z8
Blackberry Classic
Samsung Gusto®
Apple® iPad® Air™
HTC One® (M8) for Windows®
Samsung Galaxy Tab®
Nokia Lumia Icon
Samsung Galaxy Tab® (10.1)
DROID RAZR MAXX by MOTOROLA
Verizon Ellipsis™ 8 HD
Verizon Wireless USB760 Modem
Motorola RAZR V3m
Apple® iPad® mini
iPad® mini 4
LG G Pad™ X8.3
DROID DNA by HTC
Lancet™ for Android™
LG Vortex™
Enact™ by LG
Samsung Galaxy Tab® 4 (10.1)
Casio G'zOne Ravine®
BlackBerry® Z10 smartphone
BlackBerry® Q10 smartphone
G Pad™ 7.0 LTE
LG 4G LTE USB Modem VL600
Lancet™
Apple® iPad® with Wi-Fi + 4G
DROID RAZR HD by MOTOROLA
LG VX8300
LG Cosmos™
Samsung Haven™
DROID INCREDIBLE 2 by HTC
Motorola MOTO™ W755
Lucid™3 by LG
Samsung Galaxy Camera®
Motorola XOOM™ 4G LTE
Casio G'zOne Boulder®
Motorola Barrage™
Spectrum™ 2 by LG
DROID BIONIC by MOTOROLA
Watch Urbane™ 2nd Edition LTE
Dell™ Vostro™ V13 Laptop
DROID 4 by MOTOROLA
LG enV®2
BlackBerry® Z30 smartphone
Pantech Hotshot™
Samsung Intensity™
DROID X by MOTOROLA
Samsung Galaxy Stellar™
BlackBerry® Bold 9650 smartphone
Lucid™ by LG
LG enV® TOUCH
LG Cosmos™ Touch
Delphi Connect with 4G LTE Mobile Hotspot
HTC One® max
LG VX5500
Apple® iPad® with Retina display
Hydro ELITE by KYOCERA
Samsung Galaxy™ Stratosphere™ II
Nokia 2366i
Samsung Alias™ 2
Samsung Galaxy Tab® 4 (8.0)
DROID X2 by MOTOROLA
LG Extravert™
Lucid™2 by LG
Samsung Smooth™
Galaxy Nexus by Samsung
Samsung Knack™
HTC One® remix
Verizon Converged VOIP Device
Samsung Gear S2 classic
Samsung Fascinate™
Windows Phone 8X by HTC
LG Migosm
Nokia Lumia 2520
THUNDERBOLT™ by HTC
Pantech Jest™ 2
Samsung Galaxy Tab® S
Samsung Galaxy Note® Pro
Pantech Perception™
Verizon GizmoTab™
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Illusion™
BlackBerry® Tour™ 9630 smartphone
Verizon Wireless UMW190 Global USB Modem
BlackBerry® Pearl™ Flip 8230 smartphone
LG VX5400
Intuition™ by LG
LG Optimus Zone™
Samsung SCH-u340
iPad® mini 3
Samsung ATIV SE™
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
HTC Desire® 612
HP Elite x2 1012
DROID 3 by MOTOROLA
Verizon Wireless UM175 USB Modem
DROID CHARGE by SAMSUNG
Samsung Galaxy™ Stratosphere™
LG Dare™
Samsung Galaxy Legend™
HTC Rhyme™
Motorola W385
Verizon Wireless USB720 Modem
Google Nexus 7
Moto X™ - Designed by You (2nd Generation)
Sony Xperia® Z2
Samsung Galaxy Note® 10.1 2014 Edition
Samsung ATIV Odyssey™
BlackBerry® Storm2™ 9550 smartphone
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1
BlackBerry® Curve™ 8330 smartphone
Verizon Wireless AirCard® 595U USB Modem
Samsung Galaxy Tab® (7.7)
Pantech Marauder™
LG VX8360
BlackBerry® Bold™ 9930 smartphone without camera
HP Spectre x2
Samsung Galaxy View
Verizon Wireless G'zOne Type-S
Samsung Juke
Samsung Reality™
Casio G'zOne Brigade®
DROID 2 by MOTOROLA
LG Voyager™
Samsung Alias™
DROID INCREDIBLE by HTC
BlackBerry® Curve™ 9330 smartphone
Spartan GoCam™
Verizon Wireless Escapade®
Moto X™ - Designed by You
Apple® iPad®
Pantech Caper™ Prepaid
Delphi Connect
Samsung SCH-u410
DROID 2 GLOBAL by MOTOROLA
LG Ally™
LG VX8350
Luge™ by Motorola Prepaid
Spectrum™ by LG
Verizon Wireless UM150 USB Modem
HTC Rezound™
Verizon Wireless USB727 Modem
Motorola Adventure™ V750
G'zOne Boulder™ Black and Silver
Revolution™ by LG
LG Chocolate® Touch
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung SCH-a870
Pantech Crux™
LG Chocolate®
Verizon Wireless Coupe™
LG VX5300
Verizon Wireless Salute™
DROID PRO by MOTOROLA
Samsung SCH-a930
LG VX5200
Verizon Wireless PC5750 PC Card
Sierra Wireless AirCard® 555D
Casio EXILIM
LG Optimus Exceed™
Motorola MOTO™ VU204
Sony Xperia® PLAY
Samsung SCH-u430
DROID XYBOARD 10.1 by MOTOROLA
HP® Mini 1151NR Netbook
Verizon Wireless CDM8975
Motorola E815
Motorola MOTOKRZR K1m
BlackBerry® Curve™ 8530 smartphone
Motorola V325
LG VX3200
Samsung Omnia® II
BlackBerry® Torch™ 9850 smartphone
LG enV®
Motorola XOOM™
Sharp KIN™ ONE
Verizon Wireless Razzle™
Pantech PN-210
Casio G'zOne Ravine® 2 Non-Camera
DROID XYBOARD 8.2 by MOTOROLA
Sierra Wireless AirCard® 580
Samsung N150 Netbook
Classic Prepaid
Motorola W315
Samsung Continuum™
Samsung Gem™
Samsung SCH-u540
LG VX8100
LG Enlighten®
BlackBerry® Curve™ 9370 smartphone
Motorola Entice™
LG Chocolate® 3
LG Versa™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Zeal™
Samsung SCH-a650
Samsung FlipShot®
Samsung Trance™
HTC Trophy™
LG VX6100
Nokia 2705 Shade™ Non-Camera
Motorola CITRUS™
Motorola V60s
Samsung Glyde™
LG VX8700
Samsung SCH-a950
LG Clout™
BlackBerry® 8830 World Edition smartphone
Blackberry Classic Non-Camera
Motorola MOTO Q™ 9c
Samsung Rogue™
DROID R2D2 by MOTOROLA
Pantech PN-215
Verizon Wireless CDM 7075
Samsung SCH-a850
Kyocera KX414
DROID ERIS by HTC
Gateway® LT2016u Netbook
LG VX3300
Nokia 6205
Motorola Rival™
BlackBerry® Curve™ 9310 smartphone
Samsung Sway™
Motorola V325i
Nokia 7705 Twist™
HP® Pavilion dm1-2010nr Entertainment Notebook
LG VX9400
Verizon Wireless CDM8950
HP® Mini 311-1037NR Netbook
Motorola MOTO™ Z6c World Edition
Verizon Wireless Adamant™
Sharp KIN™ TWO
Motorola Krave™ ZN4
Motorola RAZR V3m in Gray
LG VX4500
Samsung i700 Pocket PC
LG VENUS™
Nokia 7205 Intrigue™
Kyocera SE47
HTC Ozone™ with TALKS™ for Verizon Wireless
Motorola DEVOUR™ with MOTOBLUR™
Samsung Omnia®
Verizon Wireless PN-300
Verizon Wireless USB1000 Global USB Modem
LG Fathom®
Kyocera KPC650
Pantech PN-820
Nokia 2605 Mirage
Compaq® Mini CQ10-688nr Netbook
Samsung SCH-a310
HTC Touch Pro™
Bold 9930 Prepaid Monthly
Nokia 2128i
HTC Merge®
Samsung Gleam®
Kyocera KX444
Verizon AD3700 Global USB Modem
Samsung SCH-u620
LG Glance™
Kyocera KX2
Verizon Wireless G'zOne Type-S Push to Talk without Camera
LG VX6000
Sharp KIN™ TWOm
LG VX4650
Nokia 6236i
LG VX4700
Samsung SCH-a670
Jest™
HP® Pavilion dm1-3010nr Notebook
Sharp KIN™ ONEm
Verizon Wireless Blitz® Prepaid
Samsung SCH-u550
Verizon Wireless V740 ExpressCard
Kyocera K323
Nokia 6315i
Motorola V265
Kyocera K404
Samsung SCH-a795
Nokia 3589i
Nokia 6215i
Nokia 6015i Prepaid
Samsung SCH-i730
Samsung Renown™
Samsung SCH-i760
Motorola RAZR V3c
Verizon Wireless U630 PC Card
HTC Apache XV6700
Nokia 2705 Shade™
Motorola MOTO™ Z6cx World Edition without Camera
Motorola Rapture™ VU30
Kyocera KX1v
HP® Mini 210-1076NR Netbook
Motorola V325xi
Motorola V710
LG VX2000
Verizon KPC680 ExpressCard®
Verizon Wireless V640
Samsung SCH-a530
Samsung SCH-i830
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Classic Non Camera Prepaid
Motorola V276
Samsung SCH-a630
Motorola V276 Prepaid
Motorola MOTO Q™ music 9m
Motorola T720
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Motorola Q™
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
BlackBerry® 7750
Samsung Saga™
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Verizon Wireless XV6600 without Camera
Jetpack® MiFi® 7730L
Motorola T300p
Nokia 6305i
Samsung SCH-a790
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Motorola V60p
Motorola C343
Samsung SCH-a990
Motorola T730
Nokia 2285
Motorola V120e
LG V
Motorola MOTOSLVR L7C
BlackBerry® 7250
Samsung SCH-a890
Samsung SCH-a970
Motorola V65p

Activation & Initial Setup

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty Overview
[General Information]
Find information about the following equipment protection options: Total Equipment Coverage, Wireless Phone Protection and Extended Warranty.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise in need of replacement.
Device Return Instructions
[General Information]
Easy to follow, step-by-step instructions for returning a device to Verizon Wireless.
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.
Equipment Protection FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Activate a Phone You Already Own - BYOD
[General Information]
Learn how to bring your own phone to your account online through My Verizon.
Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
How to Use Guide: Verizon Cloud
[How to Use Guide]
Get step-by-step instructions for how to sign up for and manage Verizon Cloud online. Learn how to upload contacts, pictures, videos, music, documents and more.
How to Switch Phone Numbers Between Devices on Your Account
[General Information]
See how to swap phones on your account through My Verizon.
Getting Started with Your New Smartphone - Upgrade
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 2:00
Turn On Android™ Device Protection
[Device-Specific Instructions]
Turn Off Android™ Device Protection
[Device-Specific Instructions]
Account Sync Settings - LG Optimus Zone™ 3
[Device-Specific Instructions]
If you're not receiving email and app notifications, view this info on sync settings.
Account Sync Settings - LG Optimus Zone™ 3
[Device-Specific Instructions]

Alerts & Reminders

Alerts - LG Optimus Zone™ 3
[Device-Specific Instructions]

Back Up & Transfer Content

Transfer Contacts & Other Content Between Phones
[General Information]
Download our new Content Transfer App. Learn how to easily transfer contacts, pictures, videos and more when switching phones.
How to transfer your content from your old phone to your new phone
[Video]
With the Content Transfer app, it's easy to transfer your content from your old phone to your new phone. Find out how.
Length: 2:27
Access Content Transfer App - Android™ Smartphone
[Device-Specific Instructions]
Download and install the Content Transfer App to your Android Smartphone to assist with transferring contacts and media between devices.

Basics

Remove Connected Device - My Verizon
[Device-Specific Instructions]
What Is 4G LTE?
[Video]
We take to the streets of NYC and ask some hard-hitting questions: What does 4G LTE stand for? 3G vs. 4G?do you know the difference? What does the G in 4G stand for? Still confused after watching the video? You might need a quick Wireless Workshop. About the Get Smartphone Smart Series Most of us are...
Length: 2:26
Capture a Screenshot - LG Optimus Zone™ 3
[Device-Specific Instructions]
Signal Strength - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the Home screen and buttons on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Turning the Phone On and Off
[Interactive Simulation]
Find out how to power on and shut down your LG Optimus Zone 3.

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Overview - LG Optimus Zone™ 3
[Device-Specific Instructions]
Extend Battery Life - LG Optimus Zone™ 3
[Device-Specific Instructions]
Remove the Battery - LG Optimus Zone™ 3
[Device-Specific Instructions]
Insert the Battery - LG Optimus Zone™ 3
[Device-Specific Instructions]
Power Saver Settings - LG Optimus Zone™ 3
[Device-Specific Instructions]
Soft Reset - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Using Battery Saver Mode
[Interactive Simulation]
Learn how to switch to Extreme Power Saving mode to help lengthen the battery life of your LG Optimus Zone 3.
View Battery Status - LG Optimus Zone™ 3
[Device-Specific Instructions]
To see charging status, remaining battery life and which apps or processes use your battery, view this.

Bluetooth

Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
Find out how to pair your LG Optimus Zone 3 with your Bluetooth device.
LG Optimus Zone™ 3 Simulator: Sending Photos Using Bluetooth®
[Interactive Simulation]
Learn how to wirelessly send photos using Bluetooth on your LG Optimus Zone 3.

Calling & Dialing

Verizon Messages - HD Video Calling
[Video]
Verizon Messages now offers HD voice and video calling on your tablet, right through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46
Call History - LG Optimus Zone™ 3
[Device-Specific Instructions]
Add a Speed Dial - LG Optimus Zone™ 3
[Device-Specific Instructions]
DTMF - LG Optimus Zone™ 3
[Device-Specific Instructions]
Dial a Number - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Calling by Voice
[Interactive Simulation]
Find out how to use your voice to place a call with your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Ignoring a Call and Replying with a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message to the caller with your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Placing a Call to a New Contact
[Interactive Simulation]
An interactive guide on how to call a contact using your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Placing a Call to a New Number
[Interactive Simulation]
Discover how to use your LG Optimus Zone 3 to call a new number.
LG Optimus Zone™ 3 Simulator: Returning to a Call
[Interactive Simulation]
See how to return to a call after multitasking, like browsing the Internet, on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two phone calls on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Teaching Kids How to Call 911
[Interactive Simulation]
Learn how to teach kids to call 911 on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view a missed call and add it as a new contact on your LG Optimus Zone 3.
Redial - LG Optimus Zone™ 3
[Device-Specific Instructions]
Remove a Speed Dial - LG Optimus Zone™ 3
[Device-Specific Instructions]

Camera, Photos & Videos

Google Photos
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Accessing the Camera from the Lock Screen
[Interactive Simulation]
Learn how to quickly access the Camera app on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Adjustiing the Video Setting for Sharing
[Interactive Simulation]
Learn how to adjust the video setting for easy sharing in emails, social network posts and more on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Discover how to take a picture of the screen and view it on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Changing the File Size of Pictures
[Interactive Simulation]
Learn how to adjust the picture settings for easy sharing in emails, social network posts and more on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Recording a Video
[Interactive Simulation]
Find out how to record a video using your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Sharing Videos
[Interactive Simulation]
A visual guide to sharing a video with another person or device using your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a photo using your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while recording a video on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Turning the Flash On
[Interactive Simulation]
Find out how to take a picture with the flash on using your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Zooming In and Out for Pictures
[Interactive Simulation]
See how to zoom in and out when taking photos on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Zooming In and Out for Video
[Interactive Simulation]
See how to zoom in and out while video recording on your LG Optimus Zone 3.

Computer/PC Connectivity

Contacts

Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts by using your My Verizon account.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Check for Duplicate Contacts Stored in Multiple Accounts - Android™ Smartphone
[Device-Specific Instructions]
If you are using multiple backup options on your device and have duplicate contacts, view this info. For any other issues you are having with your device, visit our Troubleshooting Assistant.
Choose Contacts to Display on Device
[Device-Specific Instructions]
If your phone is displaying duplicate contacts, view this info. For other issues you are having with your device, visit our Troubleshooting Assistant.
Delete a Contact - LG Optimus Zone™ 3
[Device-Specific Instructions]
Add a Contact - LG Optimus Zone™ 3
[Device-Specific Instructions]
Edit a Contact - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Adding a Contact
[Interactive Simulation]
See how to add a new contact to your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Adding and Removing Contacts from Favorites
[Interactive Simulation]
See how to add or delete contacts from your Favorites list on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Find out how to add a picture to a contact on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact, so you know who's calling your LG Optimus Zone 3 without looking at it.
LG Optimus Zone™ 3 Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
A visual guide for how to create a group of contacts on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your LG Optimus Zone 3.
View Contact Sync Source - LG Optimus Zone™ 3
[Device-Specific Instructions]
To view where a phonebook contact was imported from, see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

Data

Bonus Data FAQs
[FAQs]
Learn the about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions
[FAQs]
PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]
Manage Data Usage - LG Optimus Zone™ 3
[Device-Specific Instructions]
To change the data usage cycle on your device, view data usage and set data warnings/limits, view this info.
Data Roaming - LG Optimus Zone™ 3
[Device-Specific Instructions]
Turn Data On / Off - LG Optimus Zone™ 3
[Device-Specific Instructions]

Date & Time

Auto Date and Time - Android™
[Device-Specific Instructions]
If you want your smartphone to automatically populate the date and time based on your location, view this info.

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
How to Use Guide: Identifying Device Damage
[How to Use Guide]
A How to Use guide about identifying device damage.
Check for Water Damage - LG
[Device-Specific Instructions]

Device Settings

Turn TalkBack On/Off - Android™
[Device-Specific Instructions]
Screen Mirroring - LG Optimus Zone™ 3
[Device-Specific Instructions]
Configure Company Name ID
[Device-Specific Instructions]
USB Debugging Mode - LG Optimus Zone™ 3
[Device-Specific Instructions]
Mode Change - LG Optimus Zone™ 3
[Device-Specific Instructions]
Set Up Printing - LG Optimus Zone™ 3
[Device-Specific Instructions]
Adjust Font Settings - LG Optimus Zone™ 3
[Device-Specific Instructions]
Reset All Settings - LG Optimus Zone™ 3
[Device-Specific Instructions]
Restriction Settings - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your LG Optimus Zone 3 to change alert sounds, turn off GPS and more.
LG Optimus Zone™ 3 Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving battery life on your LG Optimus Zone 3 by adjusting the screen timeout.
LG Optimus Zone™ 3 Simulator: Setting to Silent
[Interactive Simulation]
Explore ways to mute your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your LG Optimus Zone 3 to Airplane mode.
Manage Interruptions - LG Optimus Zone™ 3
[Device-Specific Instructions]

Email/Gmail

Remove Gmail™ Account - LG Optimus Zone™ 3
[Device-Specific Instructions]
Removing then re-adding a Gmail account on your Optimus Zone 3 often fixes email issues.
Delete Gmail™ Messages - Android™
[Device-Specific Instructions]
Gmail™ Notifications - Android™
[Device-Specific Instructions]
View Gmail™ Messages - Android™
[Device-Specific Instructions]
Reply to a Gmail™ Message - Android™
[Device-Specific Instructions]
Gmail™ Auto Signature - Android™
[Device-Specific Instructions]
Gmail™ Sync - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Including an Email Attachment
[Interactive Simulation]
See how to attach a file, like a document or photo, to an email with your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Replying to an Email
[Interactive Simulation]
Discover how to reply to an email on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email from your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Setting Up Corporate Email
[Interactive Simulation]
Find out how to access your work email on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Setting Up Personal Email
[Interactive Simulation]
Learn how to access your existing email account on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Switching Between Email Accounts
[Interactive Simulation]
Discover how to access different email accounts on your LG Optimus Zone 3.
Remove a Personal (POP / IMAP) Account - LG Optimus Zone™ 3
[Device-Specific Instructions]
Removing then re-adding an email account on your Optimus Zone 3 often fixes email issues.
View Email Messages - LG Optimus Zone™ 3
[Device-Specific Instructions]

Find My Phone

Turn Android™ Device Manager On or Off
[Device-Specific Instructions]
Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Locate Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to locate your device remotely, view this info.
Remotely Ring Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Erase Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

Gestures & Motions

Gestures - Google Maps™
[Device-Specific Instructions]

Google Backup & restore

GPS & Location Based Services

Find Driving Directions - Google™ Maps
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Download an Offline Map (Google™ Maps)
[Device-Specific Instructions]
Find Current Location - Google Maps™
[Device-Specific Instructions]
GPS Location Settings - Android™
[Device-Specific Instructions]
Add Layers - Google Maps™
[Device-Specific Instructions]

Home Screen

Touch Screen Settings - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
See how to add folders to the Home screen on your LG Optimus Zone 3 to help organize your apps.
LG Optimus Zone™ 3 Simulator: Adding Widgets and Apps to the Home Screen
[Interactive Simulation]
An interactive guide on how to place widgets and apps on the Home screen of your LG Optimus Zone 3 for quick access to them.
LG Optimus Zone™ 3 Simulator: Adding and Changing a Lock Screen Shortcut
[Interactive Simulation]
Find out how to add a shortcut to the Lock screen of your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Adding and Deleting a Home Screen
[Interactive Simulation]
A visual guide for adding and deleting Home screens on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Adjusting Widgets and Apps on the Home Screen
[Interactive Simulation]
Find out how to rearrange and resize widgets and apps on the Home screen of your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Changing an Icon's Appearance
[Interactive Simulation]
Learn how to change the appearance of an icon on your LG Optimius Zone 3.
LG Optimus Zone™ 3 Simulator: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
Discover how to remove widgets and apps from the Home screen of your LG Optimus Zone 3.
Window Shade - LG Optimus Zone™ 3
[Device-Specific Instructions]

Hotspot

LG Optimus Zone™ 3 Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your LG Optimus Zone 3 as a Mobile Hotspot, so you can share your data connection with other devices.

Internet & Web Browser

Web Browser - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your LG Optimus Zone 3, so it's easy to find later.
LG Optimus Zone™ 3 Simulator: Navigating to a Website
[Interactive Simulation]
See how to find a website using your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how to search the web using your voice with your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your LG Optimus Zone 3.

Keyboard

Turn Voice Input On/Off - Android™
[Device-Specific Instructions]
You can use voice input on your Android device to type hands-free instead of using your keyboard. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Language Selection - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your LG Optimus Zone 3.

Lock, Unlock, Password & Security

Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Unlock the Device - LG Optimus Zone™ 3
[Device-Specific Instructions]
Turn Off Screen Lock - LG Optimus Zone™ 3
[Device-Specific Instructions]
Set Up Screen Lock - LG Optimus Zone™ 3
[Device-Specific Instructions]
Change Device Password - LG Optimus Zone™ 3
[Device-Specific Instructions]
To change the method used to lock or unlock your Optimus Zone 3, view this info.
Password Options - LG Optimus Zone™ 3
[Device-Specific Instructions]
Smart Lock - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your LG Optimus Zone 3 to help protect your private information.
LG Optimus Zone™ 3 Simulator: Unlocking the Screen
[Interactive Simulation]
Discover how to unlock the screen on your LG Optimus Zone 3.

Memory/Storage

Format SD Card via PC
[Device-Specific Instructions]
Format SD Card - LG Optimus Zone™ 3
[Device-Specific Instructions]
View this info on memory card formatting options for your Optimus Zone 3.
Check Memory - LG Optimus Zone™ 3
[Device-Specific Instructions]

Navigating & Multitasking

LG Optimus Zone™ 3 Simulator: Multitasking Between Apps
[Interactive Simulation]
See how to easily switch between and close apps that are running on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Using the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel on your LG Optimus Zone 3.

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
LG Optimus Zone 3 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update - Software Upgrade Assistant (LG)
[Device-Specific Instructions]
If you need help/assistance upgrading the software on your LG device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Factory Data Reset (Powered Off) - LG Optimus Zone™ 3
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), app issues (crashing, freezing, running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard reset,...
Repair Assistant - Software Upgrade Assistant (LG)
[Device-Specific Instructions]
If you need help or assistance repairing the software on your LG device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Factory Data Reset (Powered On) - LG Optimus Zone™ 3
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), app issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing...
View Software Version - LG Optimus Zone™ 3
[Device-Specific Instructions]
To view the software version your LG Optimus Zone 3 is running, check out this info.

SIM Card

4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
Unblock SIM PIN - LG Optimus Zone™ 3
[Device-Specific Instructions]
Remove the SIM Card - LG Optimus Zone™ 3
[Device-Specific Instructions]
Insert the SIM Card - LG Optimus Zone™ 3
[Device-Specific Instructions]
Modify the SIM PIN - LG Optimus Zone™ 3
[Device-Specific Instructions]
Turn SIM PIN On / Off - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Inserting a Nano SIM Card
[Interactive Simulation]
Discover how to put a Nano SIM card into your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Removing a Nano SIM Card
[Interactive Simulation]
See how to take a Nano SIM card out of your LG Optimus Zone 3.

Social Networking

LG Optimus Zone™ 3 Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your LG Optimus Zone 3.
LG Optimus Zone™ 3 Simulator: Logging Out of Facebook®
[Interactive Simulation]
See how to log out of Facebook on your LG Optimus Zone 3 to help protect your account.
LG Optimus Zone™ 3 Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
Find out how to update your Facebook status and post photos using your LG Optimus Zone 3.

Sounds, Volume & Audio

Speakerphone - LG Optimus Zone™ 3
[Device-Specific Instructions]
Record and Play File - Voice Recorder - LG Optimus Zone™ 3
[Device-Specific Instructions]
To record and play a sound file on your Optimus Zone 3, check out this info.
Volume Controls - LG Optimus Zone™ 3
[Device-Specific Instructions]
Save a Ringtone - LG Optimus Zone™ 3
[Device-Specific Instructions]
Set Ringtones - LG Optimus Zone™ 3
[Device-Specific Instructions]
Turn Off All Sounds - LG Optimus Zone™ 3
[Device-Specific Instructions]
Vibrate Mode - LG Optimus Zone™ 3
[Device-Specific Instructions]

Text & Multimedia Messaging

Verizon Messages - Basic Use
[Video]
Verizon Messages is a text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily.
Length: 1:21
Restore Messages - Message+ - Android
[Device-Specific Instructions]
Verizon Messages - Scheduling Messages and Driving Mode
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 0:59
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 0:58
Garbled Message
[Device-Specific Instructions]
Set Default SMS App - LG Optimus Zone™ 3
[Device-Specific Instructions]
Auto Receive Messages - LG Optimus Zone™ 3
[Device-Specific Instructions]
Auto Signature - LG Optimus Zone™ 3
[Device-Specific Instructions]
Delete Messages - LG Optimus Zone™ 3
[Device-Specific Instructions]
View Text Messages - LG Optimus Zone™ 3
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

LG Optimus Zone™ 3 Simulator: Finding More Help
[Interactive Simulation]
See how to find videos and tutorials to learn more about using your LG Optimus Zone 3.

Visual & Hearing Accessibility

Turn TalkBack On/Off - Android™
[Device-Specific Instructions]
TTY Settings - LG Optimus Zone™ 3
[Device-Specific Instructions]

Wallpapers/Theme

Wallpaper - Picture - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Changing the Wallpaper
[Interactive Simulation]
Discover how to change the background of the Home screen on your LG Optimus Zone 3.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Verify LTE Advanced Devices
[Device-Specific Instructions]
Network Mode Settings - LG Optimus Zone™ 3
[Device-Specific Instructions]
Add a Wi-Fi Network - LG Optimus Zone™ 3
[Device-Specific Instructions]
LG Optimus Zone™ 3 Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your LG Optimus Zone 3 to connect to a Wi-Fi network, so you can access the Internet without using data.
Turn Wi-Fi On / Off - LG Optimus Zone™ 3
[Device-Specific Instructions]
View MAC Address - LG Optimus Zone™ 3
[Device-Specific Instructions]

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