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LG V20™ - Support Overview

Find device-specific support and online tools for your LG V20.

Filter all topics below.


Call Forwarding

My Verizon Website - Turn Call Forwarding Off

Here's how to stop forwarding calls to another number via the My Verizon website.

Caller ID

Company Name ID FAQs

Learn how customize the outgoing calls of each line in your company. Set up a unique name and image that will appear on compatible phones that you call.

LG V20™ - Caller ID Image

Here's how to change the image that displays on your LG V20 when one of your contacts calls you.

Understanding Spam Calls / Caller ID Spoofing

Here's info on spam and Caller ID spoofing which may help if you're getting calls from random numbers.

HD Voice

LG V20™ - Turn Video Call On / Off - HD Voice

Here's how to turn HD video calling on/off on your LG V20.

LG V20™ - Turn Voice & Video On / Off - HD Voice

Here's how to turn HD Voice / Video for your LG V20 on or off.

LG V20™ Simulator: Calling with HD Voice

Learn how to make an HD Voice call for a clearer, more natural sound using your LG V20.

LG V20™ Simulator: Calling with Video

An interactive guide on how to make a video call to a contact with HD Voice using your LG V20.

International

Place an International Call

Here's info on rates and dialing instructions for international calling from inside or outside the US.

TravelPass® - My Verizon Website (Prepaid) - View International Usage

Here's how to view international usage details and charges via the My Verizon website (Prepaid).

Video: Preparing for International Travel
(length: 3:23)

Prepare for International Travel by choosing your own travel plan and turning on your devices travel settings.
Length: 3:23

NumberShare

Video: NumberShare
(length: 2:58)

Stay connected while phone free. Share your mobile number with eligible devices with no app required.
Length: 2:58

Ringtones & Ringback Tones

Ringback Tones - Subscribe via the My Verizon Website

Here's how to subscribe to Ringback Tones via the My Verizon website.

Verizon Tones App FAQs - Set Up Ringtones & Ringback Tones

Learn about purchasing, managing and customizing the ringtones you hear when your phone rings and Ringback Tones others hear when they call your phone.

Voicemail

Access Basic Visual Voicemail - LG

Here's how to access the Visual Voicemail app on your LG phone.

Activate Basic Visual Voicemail - LG

Here's how to access basic Voicemail on your LG smartphone.

Add a Contact via Basic Visual Voicemail - LG

Here's how to add a contact on your LG phone via Basic Visual Voicemail.

Check for Visual Voicemail Messages - LG

Here's how to check for Visual Voicemail messages on your LG device.

Delete Basic Visual Voicemail Messages - LG

Here's how to delete Basic Visual Voicemail messages for LG smartphone.

Forward a Premium Visual Voicemail Message - LG

Here's how to forward a Premium Visual Voicemail message on your LG phone.

LG V20™ - Check Voicemail

Here's how to check Voicemail messages from your LG V20 or from a different phone.

Play a Basic Visual Voicemail Message - LG  

Here's how to play a Basic Visual Voicemail message on your LG phone.

Premium Visual Voicemail Caller Greeting - LG

Here's how to record a customized Premium Visual Voicemail caller greeting on your LG phone.

Reply to a Premium Visual Voicemail Message - LG

Here's how to reply to a Premium Visual Voicemail message on your LG phone.

Reset Locked Out Voicemail Password

Here's how to reset your Voicemail password when locked out.

Save a Basic Visual Voicemail Message - LG

Here's how to save a Basic Visual Voicemail message on your LG phone.

Set Up Voicemail

Follow these instructions on how to set up your Voicemail and greeting.

Set Up a Basic Visual Voicemail Greeting - LG

Here's how to set up a Basic Visual Voicemail greeting for your LG device.

Wireless Emergency Alerts

LG V20™ - Wireless Emergency Alerts

Here's how to manage emergency alerts (e.g., AMBER Alerts, etc.) for your LG V20.

Wireless Emergency Alert Compatible Devices

A list of Wireless Emergency Alert Compatible Devices.

Wireless Emergency Alerts FAQs

Frequently asked questions about Wireless Emergency Alerts, including Presidential Alerts, Imminent Danger Alerts and AMBER Alerts.