LG ZONE® 4 - Support Overview

Find device-specific support and online tools for your LG ZONE 4.

Filter all topics below.


Contacts

Verizon Cloud - Android™ Smartphone - Back Up Contacts

Here's how to back up your contacts with Verizon Cloud on your Android device.

Device Switch

BlackBerry - BlackBerry Content Transfer - Android™

To transfer content between an Android and a Blackberry OS10 device, check out this info.

Download and Install - BlackBerry Content Transfer - Android™

Here's how to download and install BlackBerry content transfer.

Field Force Manager

Download and Install Field Force Manager - Android™

Here's how to install Field Force Manager on your Android smartphone.

Field Force Manager FAQs

Learn about Field Force Manager, a service that helps you monitor and communicate with your workers in the field.

GPS & Location Based Services

Google Maps™ - Add Layers

Here's how to add layers in Google Maps.

Google Maps™ - Download an Offline Map

If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

Google Maps™ - Find Current Location

Here's how to find your current location in Google Maps.

Google Maps™ - Find Driving Directions

Here's how to find driving directions with Google Maps.

General

Airtime usage when removing or canceling applications

Here's info on how airtime charges may apply when removing Media Center / Get It Now apps.

Allow App Installation from Unknown Sources - Android™

Here's how to download apps from sources other than the Google Play store.

Allow App Installations from Unknown Sources - LG

Here's how to download apps on your LG device from sources other than the Google Play Store.

Check Apps Reviewed by Verizon Wireless

Here's how to run a health check on your device to make sure everything's in order.

Google Play™ Store - Clear App Cache and Data

If your Android device runs slow, crashes or resets, or apps freeze, here's how to clear cached data.

Google Play™ Store - Contact App Developers

Here's how to report problems or submit suggestions for apps on your Android smartphone / tablet via the Play Store.

Google Play™ Store - Request Refund for Downloaded App

Here's how to request a refund for a downloaded Play Store app.

Google Play™ Store - View Recent Apps

Here's how to view Play Store apps you've recently downloaded or updated.

LG ZONE® 4 - Clear App Cache

Here's how to clear cached data if your Zone 4 runs slow, crashes, resets or apps freeze.

LG ZONE® 4 - Enable / Disable App

Here's how to turn pre-installed apps on your Zone 4 on or off.

LG ZONE® 4 - Set Default Messaging App

Here's how to change the default messaging app on your Zone 4.

LG ZONE® 4 - Turn App Permissions On / Off

Here's how to turn app permissions on/off on your Zone 4.

LG ZONE® 4 - Uninstall Apps

Here's how to remove or delete apps if your Zone 4 is unresponsive, freezes or an app won't open.

LG ZONE® 4 - View, Open or Close Recently Used Apps

Here's how to view or close recently used apps on your LG Zone 4.

My Media Retrieval FAQs

Learn about My Media Retrieval for retrieving games, Verizon apps and Ringtones obtained through Get It Now, Media Store or the Verizon Tones app.

Turn App Notifications On / Off - Android™

Here's how to turn app notifications on or off on an Android device.

Turn Emergency Mode On / Off - Samsung

Here's how to conserve battery on your Samsung device if you're in an emergency situation.

Gestures & Motions

Google Maps™ - Gestures

Here's how to use gestures with Google Maps on your device.

Google Pay

Google Pay® - Add a Gift Card

Here's how to add a gift card to Google Pay.

Google Pay® - Add a Loyalty / Rewards Program

Here's how to add a loyalty or rewards card to Google Pay.

Google Pay® - Edit Card Info

Here's how to edit card info via the Google Pay app.

Google Pay® - Initial Setup - Add a Payment Card

If you're adding a card during the initial setup of Google Pay, view this info.

Google Pay® - Make an In-Store Purchase

Here's how to make an in-store purchase with Google Pay.

Google Pay® - Redeem a Gift or Loyalty Card

Here's how to redeem a gift or loyalty card with Google Pay.

Google Pay® - Remove a Card

Here's how to remove your card info from the Google Pay app.

Google Pay® - Set Default Payment Card

Here's how to set your default payment method in Google Pay.

Google Play Store

Google Play™ Store - Install Apps

Here's how to install / download apps from the Google Play Store on your Android device.

Google Play™ Store - Manage Notification Settings for App Updates

Here's how to update app notifications from the Google Play Store on your Android device.

Google Play™ Store - Update Apps

Here's how to manually or automatically update your Play Store apps. You can also avoid data charges by updating apps over a Wi-Fi connection.

LG Zone 4: Downloading an App or Widget

Discover how to search for and download an app or widget in Google Play™ Store on your LG Zone 4.

LG Zone 4: Uninstalling an App or Widget

A visual walkthrough for uninstalling an app or widget from your LG Zone 4.

IBM MaaS 360

Top Ten Support Requests & Resources - IBM MaaS360

Here are the top ten support requests & resources for the MaaS360.

International

My Verizon app - International Ready Check

Use the International Ready Check to determine if your device can be used while traveling internationally.

My Verizon app - Manage International Plan and View Usage

Here's how to manage international plans and view international data usage via the My Verizon app.

Kickbit

Download and Install - Kickbit

Here's how to install the Kickbit app on your iOS or Android device.

Usage and Settings - Kickbit

Here's how to view usage (activities, rewards, etc.) and modify settings for your Kickbit account.

Maps

Google Maps™ - Add Layers

Here's how to add layers in Google Maps.

Google Maps™ - Download an Offline Map

If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

Google Maps™ - Find Current Location

Here's how to find your current location in Google Maps.

Google Maps™ - Find Driving Directions

Here's how to find driving directions with Google Maps.

Google Maps™ - Gestures

Here's how to use gestures with Google Maps on your device.

LG Zone 4: Searching Locally in Google Maps™

Learn how to find places around you in a chosen category using Google Maps on your LG Zone 4.

LG Zone 4: Using Turn-by-Turn Navigation in Google Maps™

A visual guide on how to navigate to a location using Google Maps on your LG Zone 4.

LG Zone 4: Viewing Current Traffic in Google Maps™

A visual guide for how to add layers to Google Maps to view current traffic on your LG Zone 4.

My Verizon app

My Verizon app - Android™ - Device Health Check

Here's how to check indoor coverage and identify / fix common issues on your Android device via the My Verizon app.

My Verizon app - International Ready Check

Use the International Ready Check to determine if your device can be used while traveling internationally.

My Verizon app - Manage International Plan and View Usage

Here's how to manage international plans and view international data usage via the My Verizon app.

Roadside Assistance

Access Roadside Assistance - Android™

Here's how to set up and log in to roadside assistance on your Android device.

Roadside Assistance - Android™ - Download and Install App

Here's how to download and install the Roadside Assistance app on your Android smartphone.

Roadside Assistance - Android™ - Locate Service Center

Here's how to search for a service center with your Android device while in the Roadside Assistance app.

Roadside Assistance - Android™ - Place an Emergency Call

Here's how to place an emergency call on your android device while in the roadside assistance app,

Roadside Assistance - Android™ - Register a Vehicle

Here's how to register a vehicle on your Android device using the Roadside Assistance app.

Roadside Assistance - Android™ - Request Assistance

Here's how to request assistance using the Roadside assistance app on your Android device.

Roadside Assistance - Android™ - Sign Up for Service

Here's how to register for Roadside Assistance from your Android smartphone.

Roadside Assistance - Android™ - Find Your Location

Here's how to find your current location via the Roadside Assistance app on your Android smartphone.

Roadside Assistance - My Verizon app - Cancel Subscription

Here's how to cancel your Roadside Assistance service through the My Verizon app.

TV

Verizon Cloud - Android™ Smartphone - Connect to / Disconnect from a TV

Here's how to display your Cloud content on a TV from your Android smartphone.

Text & Multimedia Messaging

My Verizon Website - Print Text Messages

Here's how to print text messages from your computer via your My Verizon account.

VZ Navigator

LG Zone 4: Navigating to a Location

Discover how get directions to a location using VZ Navigator® on your LG Zone 4.

LG Zone 4: Searching Locally

Learn how to search for a local location using VZ Navigator® on your LG Zone 4.

LG Zone 4: Viewing Current Traffic

An interactive guide for how to add layers to VZ Navigator® to view current traffic on your LG Zone 4.

VZ Navigator® - Android™ - Download and Install App

Here's how to install the VZ Navigator app on your Android device.

VZ Navigator® - Website - Manage Favorites

Here's how to add, edit or delete your favorite locations via the VZ Navigator website.

VZ Navigator® - Website - Search Nearby a Location

Here's how to use the VZ Navigator website to search for something (e.g., sporting goods, clothing, restaurants, etc.) in a nearby location.

Verizon Cloud

LG Zone 4: Backing Up Call History and Messages

A visual guide for how to back up call history and messages with Verizon Cloud on your LG Zone 4.

LG Zone 4: Backing Up Contacts

Discover how to back up your contacts with Verizon Cloud on your LG Zone 4.

LG Zone 4: Backing Up Photos, Videos, Music and Documents

Learn how to back up photos, videos, music and documents with Verizon Cloud on your LG Zone 4.

LG Zone 4: Downloading Files from Verizon Cloud

An interactive guide on how to download files from Verizon Cloud to your LG Zone 4.

LG Zone 4: Restoring Content to Your Device

Learn how to restore content to your LG Zone 4 with Verizon Cloud.

LG Zone 4: Reverting to a Free Backup Storage Plan

Find out how to revert your Verizon Cloud backup storage plan using your LG Zone 4.

LG Zone 4: Setting Up Verizon Cloud

An interactive guide on how to set up Verizon Cloud to back up content on your LG Zone 4.

LG Zone 4: Upgrading Your Storage Space for a Paid Storage Plan

Learn how to upgrade your existing plan to a paid storage plan using LG Zone 4 with Verizon Cloud.

LG Zone 4: Upgrading to a Paid Backup Storage Plan

Find out how to get more storage for your Verizon Cloud account using your LG Zone 4.

Verizon Cloud - Android Smartphone - Manage Photos / Videos

Here's how to manage photos and videos on your Android smartphone with Verizon Cloud.

Verizon Cloud - Android™ - Manage Photo Stories

Here's how to manage your photo stories on Verizon Cloud with your Android smartphone.

Verizon Cloud - Android™ Smartphone - Back Up Contacts

Here's how to back up your contacts with Verizon Cloud on your Android device.

Verizon Cloud - Android™ Smartphone - Connect to / Disconnect from a TV

Here's how to display your Cloud content on a TV from your Android smartphone.

Verizon Cloud - Android™ Smartphone - Create a Profile

Here's how to create your profile in Verizon Cloud on your Android Smartphone.

Verizon Cloud - Android™ Smartphone - Delete Shared Media

Here's how to delete shared media or content on Verizon Cloud with your Android smartphone.

Verizon Cloud - Android™ Smartphone - Install and Configure App

Here's how to install and configure Verizon Cloud on your Android smartphone.

Verizon Cloud - Android™ Smartphone - Manage Documents

Here's how to open, download, delete and restore documents and create favorites in Verizon Cloud on your Android Smartphone.

Verizon Cloud - Android™ Smartphone - Manage Music

Here's how to manage your music on the Verizon Cloud with your Android smartphone.

Verizon Cloud - Android™ Smartphone - Manage Settings

Here's how to manage Verizon Cloud backup settings on your Android smartphone.

Verizon Cloud - Android™ Smartphone - Print Pictures

Here's how to print pictures from Verizon Cloud on your Android smartphone.

Verizon Cloud - Android™ Smartphone - Reset App

Here's how to reset your Verizon Cloud app on your Android smartphone.

Verizon Cloud - Android™ Smartphone - Restore Content

Here's how to restore content on your Android smartphone using Verizon Cloud.

Verizon Cloud - Android™ Smartphone - Share Media

Here's how to share Verizon Cloud content from your Android smartphone.

Verizon Cloud - Android™ Smartphone - Sync Media

Here's how to initiate a sync with Verizon Cloud from your Android smartphone.

Verizon Cloud - Android™ Smartphone - View Storage Meter / Upgrade Memory

Here's how to view or increase your Verizon Cloud storage space on your Android smartphone.

Verizon Cloud - Website - Delete Files in the Trash Can

Here's how to delete your files from the trash can on Verizon Cloud via the website.

Verizon Messages

LG Zone 4: Attaching a Video to a Text

Discover how to send a video message using your LG Zone 4.

LG Zone 4: Forwarding a Text

See how to forward a text message using your LG Zone 4.

LG Zone 4: Replying to a Text

Learn how to reply to a text message on your LG Zone 4.

LG Zone 4: Sending a Text

Find out how to send a text message using your LG Zone 4.

LG Zone 4: Sending a Text to Multiple Contacts

Find out how to send a text message to a group of your contacts from your LG Zone 4.

LG Zone 4: Using Voice-to-Text

An interactive how-to guide for sending a text message with your voice on your LG Zone 4.

Verizon Messages (Message+)

Install Verizon Messages - Android™ Smartphone

Here's how to download and install Verizon Messages (Message+) on your Android smartphone.

Mute / Unmute Messages

Here's how to mute or unmute a conversation on your smart device.

My Verizon Website - Print Text Messages

Here's how to print text messages from your computer via your My Verizon account.

Verizon Messages - Android® - Send a Message with eGift Attachment

Here's how to send an eGift attachment via Verizon Messages (Message+) from your Android device.

Verizon Messages - Android™ - Create a Group Contact List

Here's how to create a group contact list using Verizon Messages on your Android Smartphone.

Verizon Messages - Android™ - Pair Devices

Here's how to pair an Android tablet or Palm device with a smartphone via the Verizon Messages (Message+) app.

Verizon Messages - Android™ - Restore Messages

Here's how to restore messages via Verizon Messages (Message+) after switching Android devices.

Verizon Messages - Android™ - Save Message to SD (Memory) Card

To save messages to an SD (Memory) Card via Verizon Messages (Message+), view this.

Verizon Messages - Android™ - Send a Data eGift

Here's how to send a data eGift via Verizon Messages (Message+) from your Android device.

Verizon Messages - Android™ - Set Up Glympse

To set up Glympse via the Verizon Messages (Message+) app on your Android device, view this info.

Verizon Messages - Android™ - Set Up Group Messaging

Here's how to set up group messaging when using Verizon Messages on your Android smartphone.

Verizon Messages - Android™ - Uninstall

To uninstall the Verizon Messages (Message+) app from your Android device, view this.

Verizon Messages - Android™ - Video Trimmer

To use the Verizon Messages (Message+) video trimmer, check out this info.

Verizon Messages - Android™ - View / Disconnect Paired Devices

Here's how to view or disconnect paired Android devices from the Verizon Messages (Message+) app.

Verizon Messages - Android™ Smartphone - Delete Messages

To delete messages from your Android smartphone via Verizon Messages (Message+), view this info.

Verizon Messages - Android™ Smartphone - Driving Mode

To configure the Driving Mode settings for the Verizon Messages (Message+) app, view this info.

Verizon Messages - Android™ Smartphone - Manage Auto Reply

To manage auto reply from your smartphone via Verizon Messages (Message+), view this info.

Verizon Messages - Android™ Smartphone - Message Settings

Here's how to configure Verizon Messages (Message+) settings from your Android smartphone.

Verizon Messages - Android™ Smartphone - Save Picture / Video Attachment

Here's how to save a picture or video attachment to the gallery via the Verizon Messages app on your Android smartphone.

Verizon Messages - Android™ Smartphone - Send Message with Yahoo Search Attachment

Here's how to send message with Yahoo Search attachment when using Verizon Messages on your Android smartphone.

Verizon Messages - Android™ Smartphone - Send a Message

For message types you can send from your Android smartphone via Verizon Messages (Message+), view this.

Verizon Messages - Android™ Smartphone - Send a Message with Audio Attachment

To send an audio attachment from your Android smartphone via Verizon Messages (Message+), view this info.

Verizon Messages - Android™ Smartphone - Send a Message with Collage Attachment

Here's how to send message with collage attachment when using Verizon Messages on your Android smartphone.

Verizon Messages - Android™ Smartphone - Send a Message with Contact Card

To send a contact card via Verizon Messages (Message+), from your Android smartphone, view this info.

Verizon Messages - Android™ Smartphone - Send a Message with Emoji Attachment

To send emoji via Verizon Messages (Message+), from your Android smartphone, view this info.

Verizon Messages - Android™ Smartphone - Send a Message with Glympse Attachment

To send a Glympse message from your Android smartphone via Verizon Messages (Message+), view this info.

Verizon Messages - Android™ Smartphone - Send a Message with Picture Attachment

To send a picture message from your Android smartphone via Verizon Messages (Message+), view this info.

Verizon Messages - Android™ Smartphone - Send a Message with Places Attachment

To send a Place attachment via Verizon Messages (Message+) from your Android smartphone, view this info.

Verizon Messages - Android™ Smartphone - Send a Message with Postcard Attachment

To send a postcard attachment from your Android smartphone via Verizon Messages (Message+), view this info.

Verizon Messages - Android™ Smartphone - Send a Message with Recorded Audio

To send a recorded audio message via Verizon Messages (Message+), from your Android smartphone, view this info.

Verizon Messages - Android™ Smartphone - Send a Message with Video Attachment

To send a video attachment via Verizon Messages (Message+), from your Android smartphone, view this info.

Verizon Messages - Android™ Smartphone - Text Message Signature

Here's how to enter or edit your Verizon Messages (Message+) signature from your Android smartphone.

Verizon Messages - Android™ Smartphone - Turn Message Delivery Confirmation Setting On / Off

To receive delivery confirmation for sent messages via Verizon Messages (Message+), view this info.

Verizon Messages - Android™ Smartphone - Turn Off Auto Reply

To turn off auto reply for the Verizon Messages (Message+) app, view this info.

Verizon Messages - Android™ Smartphone - Turn On Auto Reply

To turn on auto reply for Verizon Messages (Message+) from your Android smartphone, view this.

Verizon Messages - Android™ Smartphone - View Text Messages

To view messages from your Android smartphone via Verizon Messages (Message+), see this info.

Verizon Tones

Download and Assign Ringback Tones - Verizon Tones - Android™

Here's how to download and assign Ringback Tones via the Verizon Tones app on your Android device.

iTunes

Apple® Article - iPhone, iPad, or iPod not recognized in iTunes for Windows

If your iOS device won't connect to iTunes on your PC, view this info.

Syncing with iTunes

Here's how to sync the contacts, calendar, etc. on your iPhone /iPad with iTunes.

Syncing with iTunes - Info (Contacts, Mail Accounts, etc.)

Here's how to sync info (e.g., contacts, mail, etc.) with iTunes.

Syncing with iTunes - Media (Apps, Music, Movies, etc.)

Here's how to sync media (e.g., apps, music, movies, etc.) with iTunes.

Syncing with iTunes - Photos

Here's how to sync photos with iTunes.