Live Chat is a service where you can chat online with one of our Sales or Customer Service Representatives. You can access Live Chat from a variety of pages on Verizonwireless.com when a chat representative is available.*
- Go to our Contact Us page.
- Scroll down to the "Want to Talk to Someone?" section and click Chat.
- Select the category for which you need help:
- Managing my account
- Understanding my bill
- Traveling abroad
- Using my device
- Shopping Verizon