Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s Plus
Samsung Galaxy S7
Apple® iPhone® 6s
Samsung Galaxy S® 5
Moto Z Play Droid Edition
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Apple® iPhone® 7 Plus
Apple® iPhone® 5s
Samsung Galaxy S7 edge
DROID TURBO 2
Samsung Galaxy S® 4
Samsung Galaxy Note5
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note® 4
Apple® iPhone® 5c
Verizon Ellipsis™ 7
Samsung Galaxy J3 V
Ellipsis™ Jetpack® MHS800L
Apple® iPhone® SE
Droid Turbo in Ballistic Nylon
Samsung 3G Network Extender
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5
Droid Turbo by Motorola
DROID MAXX by MOTOROLA
Google Pixel
LG G5
Verizon Ellipsis® 8
Apple® iPad® 2
LG G4™
Moto Z Force Droid Edition
LG G3
Samsung Galaxy J3 (2016)
Samsung Galaxy J1™ Prepaid
Samsung Galaxy Core Prime™
Samsung Gusto® 3
LG Revere® 3
Apple® iPhone® 4s
Apple® iPhone® 4
Google Pixel XL
LG Cosmos™ 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon MiFi® 4G LTE Global USB Modem U620L
Samsung Galaxy S6 edge +
Samsung Galaxy S® 6 edge
LG V10™
Samsung 4G LTE Network Extender
Verizon Wireless Home Phone
Samsung Galaxy Note® 3
Samsung Galaxy S® III
Hum by Verizon
Pantech 4G LTE Global USB Modem UML290
LG G Vista
DROID MAXX 2
LG Optimus Zone™ 3 Prepaid
Verizon LTE Internet and Home Phone
HTC Desire® 526
Stylo™ 2 V
GizmoGadget™ by LG
GizmoPal™
DROID MINI by MOTOROLA
Casio G'zOne Commando®
DuraForce PRO with Sapphire Shield
V20™
DROID RAZR M by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Galaxy Note7
Brigadier™ by Kyocera
Samsung Convoy® 4
LG K8 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
DuraXV
Verizon Ellipsis® 10
Samsung Convoy™ 3
Moto Z Droid Edition
GizmoPal® 2 by LG
LG G2
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Casio G'zOne Commando® 4G LTE
Moto G™ by Motorola
Verizon 4G LTE USB Modem 551L
HTC Desire® 530
Ellipsis™ Jetpack® MHS815L
LG Extravert™ 2
Casio G'zOne Ravine® 2
LG G Pad 8.3 LTE
HTC One® (M8)
LG Octane™
Verizon 4G LTE USB Modem UML295
DROID ULTRA by MOTOROLA
Moto G Play
Samsung Galaxy Note® II
HTC One M9
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Galaxy S® 4 mini
Samsung Gusto® 2
LG K4™ LTE
Sony Xperia® Z3v
Galaxy Note® Edge
Samsung Galaxy Tab® 2 (10.1)
Samsung Convoy™ 2
DROID TURBO 2 - Designed by You
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
iPad® Pro
Gear S2
Verizon Wireless AirCard® 595
DROID INCREDIBLE 4G LTE by HTC
Samsung Intensity™ II
BlackBerry® Bold™ 9930 smartphone
LTE Internet (Installed)
LG Exalt™
PRIV™ by BlackBerry®
Galaxy Tab E
iPad® Air 2
Samsung Brightside™
Nexus 6
Nokia Lumia 928
Galaxy Tab E (8.0)
DROID by MOTOROLA
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Gear S®
Samsung Galaxy Tab S2
HTC Desire® 626
Nokia Lumia 822
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Kyocera DuraXV+
Moto X™ (2nd Gen.)
Samsung Galaxy Tab® 2 (7.0)
Moto X™ by Motorola
Microsoft Surface 3
HTC 10™
DROID RAZR by MOTOROLA
LG Terra™
Moto E™ Prepaid
LG Revere®
LG Optimus Zone™ 2 Prepaid
Apple® iPad® mini with Retina display
ZenPad™ Z10
LG Exalt™II
HTC One®
LG Optimus Exceed™ 2
LG Cosmos™ 2
Transpyre™ Prepaid
iPad Pro™ (9.7-inch)
Samsung Intensity™ III
G Pad™ 10.1 LTE
BlackBerry Classic
Samsung Convoy™
LG Accolade™
Pantech Breakout™
Apple® iPad® Air™
LG Revere® 2
DROID RAZR MAXX HD by MOTOROLA
ZenPad™ Z8
Samsung Galaxy S® III mini
Verizon Wireless USB760 Modem
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab®
Samsung Gusto®
Ellipsis® Kids
HTC One® (M8) for Windows®
Nokia Lumia Icon
LG enV®3
LG Vortex™
LG G Pad™ X8.3
Motorola RAZR V3m
DROID INCREDIBLE 2 by HTC
Samsung Galaxy Tab® 4 (10.1)
Samsung Galaxy Tab® (10.1)
DROID RAZR MAXX by MOTOROLA
DROID DNA by HTC
G Pad™ 7.0 LTE
BlackBerry® Z10 smartphone
BlackBerry® Q10 smartphone
Lancet™
Verizon Ellipsis™ 8 HD
Apple® iPad® mini
Casio G'zOne Ravine®
Lancet™ for Android™
Enact™ by LG
Spectrum™ 2 by LG
LG VX8300
Apple® iPad® with Wi-Fi + 4G
iPad® mini 4
Samsung Haven™
LG Cosmos™
Lucid™3 by LG
Motorola XOOM™ 4G LTE
Motorola MOTO™ W755
Dell™ Vostro™ V13 Laptop
Nokia 2366i
DROID RAZR HD by MOTOROLA
DROID BIONIC by MOTOROLA
Motorola Barrage™
Watch Urbane™ 2nd Edition LTE
Casio G'zOne Boulder®
BlackBerry® Bold 9650 smartphone
Samsung Galaxy Tab® 4 (8.0)
Pantech Hotshot™
BlackBerry® Z30 smartphone
LG enV®2
Samsung Galaxy™ Stratosphere™ II
Samsung Galaxy Camera®
Delphi Connect with 4G LTE Mobile Hotspot
DROID 4 by MOTOROLA
Lucid™ by LG
Samsung Intensity™
Apple® iPad® with Retina display
HTC One® max
DROID X by MOTOROLA
LG Migosm
DROID X2 by MOTOROLA
BlackBerry® Pearl™ Flip 8230 smartphone
Samsung Galaxy Stellar™
Verizon Converged VOIP Device
LG enV® TOUCH
Samsung Galaxy Note® 10.1
HTC One® remix
Hydro ELITE by KYOCERA
Samsung Alias™ 2
Nokia Lumia 2520
Samsung Smooth™
Samsung Illusion™
LG VX5500
Samsung Galaxy Note® Pro
BlackBerry® Tour™ 9630 smartphone
Verizon Wireless UMW190 Global USB Modem
Samsung Knack™
Pantech Jest™ 2
LG Cosmos™ Touch
Lucid™2 by LG
Galaxy Nexus by Samsung
THUNDERBOLT™ by HTC
Intuition™ by LG
Windows Phone 8X by HTC
DROID CHARGE by SAMSUNG
Verizon GizmoTab™
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Gear S2 classic
Samsung Fascinate™
Sony Xperia® Z2
Verizon Wireless AirCard® 595U USB Modem
LG Extravert™
Samsung ATIV SE™
Samsung Galaxy Tab® S
HP Elite x2 1012
Verizon Wireless UM175 USB Modem
Samsung Galaxy Note® 10.1 2014 Edition
Pantech Perception™
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
BlackBerry® Curve™ 8330 smartphone
Motorola W385
LG VX5400
LG Optimus Zone™
Samsung Galaxy™ Stratosphere™
Verizon Wireless USB720 Modem
Casio G'zOne Rock™
iPad® mini 3
Samsung SCH-u340
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Galaxy Legend™
Google Nexus 7
Moto X™ - Designed by You (2nd Generation)
BlackBerry® Storm2™ 9550 smartphone
DROID 3 by MOTOROLA
HTC Desire® 612
Samsung Galaxy Tab® (7.7)
Samsung ATIV Odyssey™
HTC Rhyme™
LG VX8360
Pantech Marauder™
HP Spectre x2
DROID INCREDIBLE by HTC
Samsung Galaxy View
Casio G'zOne Brigade®
Samsung Reality™
Jetpack® MiFi® 7730L
Samsung Juke
Verizon Wireless G'zOne Type-S
DROID 2 by MOTOROLA
LG Dare™
Samsung Alias™
LG Ally™
Pantech Caper™ Prepaid
Delphi Connect
Verizon Wireless USB727 Modem
LG Voyager™
LG VX8350
DROID 2 GLOBAL by MOTOROLA
Verizon Wireless UM150 USB Modem
BlackBerry® Curve™ 9330 smartphone
Apple® iPad®
Spartan GoCam™
Verizon Wireless Escapade®
LG Chocolate® Touch
HTC Rezound™
Revolution™ by LG
Motorola Adventure™ V750
Spectrum™ by LG
Samsung SCH-u410
LG VX5300
Moto X™ - Designed by You
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Sharp KIN™ ONE
Luge™ by Motorola Prepaid
Sierra Wireless AirCard® 555D
BlackBerry® Curve™ 8530 smartphone
LG VX5200
Motorola MOTO™ VU204
Verizon Wireless CDM8975
Verizon Wireless Coupe™
Samsung Omnia® II
Samsung SCH-u430
Motorola E815
Verizon Wireless PC5750 PC Card
Samsung SCH-a870
LG Chocolate®
LG VX3200
Pantech Crux™
Casio G'zOne Ravine® 2 Non-Camera
Sony Xperia® PLAY
Samsung SCH-u540
DROID XYBOARD 10.1 by MOTOROLA
Verizon Wireless Salute™
Pantech PN-210
DROID PRO by MOTOROLA
Motorola V325
LG VX8700
G'zOne Boulder™ Black and Silver
Sierra Wireless AirCard® 580
LG Optimus Exceed™
Motorola MOTOKRZR K1m
Samsung SCH-a930
Motorola XOOM™
Samsung N150 Netbook
HTC Trophy™
BlackBerry® Torch™ 9850 smartphone
Casio EXILIM
Samsung Gem™
BlackBerry® Curve™ 9370 smartphone
DROID XYBOARD 8.2 by MOTOROLA
HP® Mini 1151NR Netbook
LG enV®
LG VX8100
LG Versa™
Samsung SCH-a650
Verizon Wireless Razzle™
Motorola CITRUS™
LG VX6100
LG Clout™
Motorola W315
LG Enlighten®
BlackBerry Classic Non-Camera
Samsung Rogue™
Samsung Continuum™
Samsung Zeal™
LG Chocolate® 3
LG VX3300
DROID R2D2 by MOTOROLA
BlackBerry® 8830 World Edition smartphone
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung FlipShot®
Motorola Entice™
Samsung SCH-a950
Gateway® LT2016u Netbook
Samsung Trance™
Nokia 2705 Shade™ Non-Camera
Motorola MOTO Q™ 9c
Compaq® Mini CQ10-688nr Netbook
Motorola V60s
Samsung Glyde™
Verizon Wireless CDM 7075
Samsung SCH-a850
HTC Touch Pro™
HP® Mini 311-1037NR Netbook
Motorola Rival™
HP® Pavilion dm1-2010nr Entertainment Notebook
Motorola DEVOUR™ with MOTOBLUR™
Pantech PN-215
Samsung Sway™
Motorola RAZR V3m in Gray
LG Fathom®
Verizon Wireless CDM8950
Nokia 7705 Twist™
Kyocera KX414
Verizon Wireless PN-300
Motorola V325i
Motorola Krave™ ZN4
Motorola MOTO™ Z6c World Edition
HTC Ozone™ with TALKS™ for Verizon Wireless
Verizon Wireless USB1000 Global USB Modem
LG VX9400
Kyocera KPC650
Sharp KIN™ TWO
Nokia 6205
LG VX4500
HTC Merge®
Verizon Wireless Adamant™
DROID ERIS by HTC
Samsung Omnia®
LG Glance™
Nokia 7205 Intrigue™
Nokia 2128i
Kyocera SE47
Kyocera KX2
Samsung i700 Pocket PC
Samsung SCH-a310
LG VX4700
Kyocera KX1v
BlackBerry® Curve™ 9310 smartphone
Kyocera KX444
Verizon AD3700 Global USB Modem
Samsung SCH-a670
Sharp KIN™ TWOm
Verizon Wireless Blitz® Prepaid
Nokia 6236i
LG VENUS™
Samsung SCH-u620
Nokia 2605 Mirage
Jest™
Motorola RAZR V3c
Verizon Wireless U630 PC Card
Kyocera K323
Motorola V265
Kyocera K404
Nokia 2705 Shade™
Motorola Rapture™ VU30
HP® Mini 210-1076NR Netbook
Samsung SCH-a795
Samsung SCH-i730
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Galaxy J7 V
Motorola V276
Samsung SCH-a630
Motorola MOTO™ Z6cx World Edition without Camera
Nokia 6315i
Motorola MOTO Q™ music 9m
Motorola T720
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Hum×
Pantech PN-820
Motorola Q™
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Motorola V325xi
BlackBerry® 7750
Samsung Saga™
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Verizon Wireless XV6600 without Camera
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola T300p
Motorola V710
Nokia 6305i
Apple® iPad® (9.7-inch)
Samsung SCH-a790
LG VX6000
LG VX2000
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Motorola V60p
Verizon KPC680 ExpressCard®
Nokia 3589i
Motorola C343
HP® Pavilion dm1-3010nr Notebook
Verizon Wireless V640
Samsung SCH-a990
Motorola T730
Samsung SCH-a530
Sharp KIN™ ONEm
Nokia 2285
Motorola V120e
Samsung Gleam®
LG G6™
Nokia 6215i
Nokia 6015i Prepaid
Motorola A840
LG VX4650
LG V
Watch Sport™
Samsung Renown™
Motorola MOTOSLVR L7C
BlackBerry® 7250
Samsung SCH-u550
Samsung SCH-a890
Samsung SCH-i760
LG K20™ V
Verizon Wireless V740 ExpressCard
Samsung SCH-a970
Samsung SCH-i830
HTC Apache XV6700
Motorola V65p

Accessories

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Nokia Travel Charger Kits for Nokia Lumia 2520 Tablets
[General Information]
Nokia is conducting a voluntary recall of the AC-300 Travel Charger Kit.

Activation & Initial Setup

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty Overview
[General Information]
Find information about the following equipment protection options: Total Equipment Coverage, Wireless Phone Protection and Extended Warranty.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise in need of replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Equipment Protection FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.
Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Activating Your Windows® Phone - New Customers
[How to Use Guide]
Refer to this helpful guide for new customers activating their Windows® Phone from Verizon Wireless.
Insert the SIM Card - Nokia Lumia 2520
[Device-Specific Instructions]

Back Up & Transfer Content

Transfer Contacts & Other Content Between Phones
[General Information]
Download our new Content Transfer App. Learn how to easily transfer contacts, pictures, videos and more when switching phones.
How to transfer your content from your old phone to your new phone
[Video]
With the Content Transfer app, it's easy to transfer your content from your old phone to your new phone. Find out how.
Length: 2:27

Basics

Remove Connected Device - My Verizon
[Device-Specific Instructions]
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing/receiving calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
What Is 4G LTE?
[Video]
We take to the streets of NYC and ask some hard-hitting questions: What does 4G LTE stand for? 3G vs. 4G?do you know the difference? What does the G in 4G stand for? Still confused after watching the video? You might need a quick Wireless Workshop. About the Get Smartphone Smart Series Most of us are...
Length: 2:26
Device FAQs
[FAQs]
Get answers to general device questions, including insurance, loss, updates and activation.
Nokia Lumia 2520 Simulator: Finding More Help
[Interactive Simulation]
Discover how to find more help on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Turning the Tablet On and Off
[Interactive Simulation]
Learn how to turn your Nokia Lumia 2520 tablet on and off.
Signal Strength - Nokia Lumia 2520
[Device-Specific Instructions]

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Battery Troubleshooting Basics
[Device-Specific Instructions]
Battery Overview - Nokia Lumia 2520
[Device-Specific Instructions]
Power the Device On/Off - Nokia Lumia 2520
[Device-Specific Instructions]

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth® Discovery Mode - Windows®
[Device-Specific Instructions]
Bluetooth® On/Off - Nokia Lumia 2520
[Device-Specific Instructions]
Nokia Lumia 2520 Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
Learn how to pair your Nokia Lumia 2520 with a Bluetooth device.
Nokia Lumia 2520 Simulator: Turning Bluetooth® On and Off
[Interactive Simulation]
Learn how to turn Bluetooth functionality on and off on your Nokia Lumia 2520.

Calling & Dialing

Call Waiting - Smartphone
[Device-Specific Instructions]
Airplane/Standalone Mode - Nokia Lumia 2520
[Device-Specific Instructions]

Camera, Photos & Videos

Nokia Lumia 2520 Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to change the camera from rear to front-facing for video recording on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
An interactive guide on how to change the camera from rear to front-facing for taking pictures on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Setting a Picture as Wallpaper
[Interactive Simulation]
A visual guide for setting a picture as the wallpaper on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Sharing Photos
[Interactive Simulation]
Learn how to share photos using your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Sharing Videos
[Interactive Simulation]
A visual guide on how to share a video using your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Nokia Lumia 2520.

Contacts

Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Manage Contacts - Nokia Lumia 2520
[Device-Specific Instructions]
Nokia Lumia 2520 Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact to your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Adding and Deleting Contacts from Favorites
[Interactive Simulation]
Discover how to add and delete a contact from your Favorites on your Nokia Lumia 2520 tablet.
Nokia Lumia 2520 Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Discover how to assign a picture to an existing contact on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Importing Contacts from Another Account
[Interactive Simulation]
Learn how to import contacts from another account to your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Pinning a Contact to the Start Screen
[Interactive Simulation]
Learn how to pin a contact to the Start Screen on your Nokia Lumia 2520 tablet.
Nokia Lumia 2520 Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share a contact's information on your Nokia Lumia 2520 tablet.

Data

Bonus Data FAQs
[FAQs]
Learn the about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]
Enable/Disable Data - Nokia Lumia 2520
[Device-Specific Instructions]
Data Roaming - Nokia Lumia 2520
[Device-Specific Instructions]
If you can't connect to the Internet / have no network connection or can't send/receive email/text/pics/videos, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Device ID & Info

Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
Check for Water Damage - Nokia
[Device-Specific Instructions]
View MAC Address - Nokia Lumia 2520
[Device-Specific Instructions]
View Device Information - Nokia Lumia 2520
[Device-Specific Instructions]
View Phone Number - Nokia Lumia 2520
[Device-Specific Instructions]

Device Settings

Turn TalkBack On/Off - Android™
[Device-Specific Instructions]
Accelerometer Rotation - Nokia Lumia 2520
[Device-Specific Instructions]
If the screen/display on your device doesn't flip or rotate, this shows how to fix it. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Touch Screen Settings - Nokia Lumia 2520
[Device-Specific Instructions]
Remove a User Account - Nokia Lumia 2520
[Device-Specific Instructions]
Airplane/Standalone Mode - Nokia Lumia 2520
[Device-Specific Instructions]
Nokia Lumia 2520 Simulator: Accessing Settings
[Interactive Simulation]
Discover how to access the Settings menu for changing things like screen timeout and alerts on your Nokia Lumia 2520 tablet.
Nokia Lumia 2520 Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving energy on your Nokia Lumia 2520 tablet by adjusting the screen timeout.
Nokia Lumia 2520 Simulator: Setting Screen Security
[Interactive Simulation]
A walkthrough for setting screen security to keep others from using your Nokia Lumia 2520 tablet.

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Gmail™ Messages - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Gmail™ Notifications - Android™
[Device-Specific Instructions]
Add a User Account - Nokia Lumia 2520
[Device-Specific Instructions]
Add a Microsoft® Account - Nokia Lumia 2520
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Nokia Lumia 2520 Simulator: Adding an Email Attachment
[Interactive Simulation]
Learn how to add an attachment, like a document or photo, to an email with your Nokia Lumia 2520 tablet.
Nokia Lumia 2520 Simulator: Cleaning Your Inbox
[Interactive Simulation]
Learn how to clean your email inbox on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to an email on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Switching Between Email Accounts
[Interactive Simulation]
Learn how to switch between email accounts on your Nokia Lumia 2520.
Remove Corporate Email Account (Exchange ActiveSync®) - Nokia Lumia 2520
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Email Messages - Nokia Lumia 2520
[Device-Specific Instructions]

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen Android, Apple, Windows, Blackberry or Basic device.

GPS & Location Based Services

Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Improving GPS Performance
[Device-Specific Instructions]
GPS Location - Nokia Lumia 2520
[Device-Specific Instructions]
Add Layers (HERE Maps) - Nokia Lumia 2520
[Device-Specific Instructions]
Nokia Lumia 2520 Simulator: Adding Map Layers
[Interactive Simulation]
Learn how to add layers to Nokia HERE Maps to view traffic, transit lines and more on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Changing Map Styles
[Interactive Simulation]
Learn how to change map styles in Bing® Maps on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Searching Locally
[Interactive Simulation]
Learn how to search locally using Nokia HERE Maps on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Using Turn-by-Turn Navigation
[Interactive Simulation]
A visual guide on how to navigate to a location using Nokia HERE Maps on your Nokia Lumia 2520 tablet.

Home Screen

Manage Tiles - Nokia Lumia 2520
[Device-Specific Instructions]
Nokia Lumia 2520 Simulator: Moving a Tile
[Interactive Simulation]
An interactive guide on how to move a tile on your Start Screen using for your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Moving a Tile Group
[Interactive Simulation]
An interactive guide on how to move a tile on the Start Screen using your Nokia Lumia 2520 tablet.
Nokia Lumia 2520 Simulator: Pinning a Tile
[Interactive Simulation]
An interactive guide to pinning a tile to your start menu on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Rearranging Apps Side by Side
[Interactive Simulation]
A visual guide for rearranging apps side by side on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Resizing a Tile
[Interactive Simulation]
An interactive guide on how to resize a tile on the Start Screen using your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Searching from the Start Screen
[Interactive Simulation]
Discover how to search from the Start Screen on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Setting Up Apps Side by Side
[Interactive Simulation]
A visual guide for setting up apps side by side on your Nokia Lumia 2520 tablet.

Hotspot

Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.
Mobile HotSpot On/Off - Nokia Lumia 2520
[Device-Specific Instructions]
Mobile HotSpot Settings - Nokia Lumia 2520
[Device-Specific Instructions]
Nokia Lumia 2520 Simulator: Setting Security for Mobile Hotspot
[Interactive Simulation]
An interactive guide for changing the mobile hotspot security settings on your Nokia Lumia 2520 tablet so you can decide who can use your Internet connection.
Nokia Lumia 2520 Simulator: Turning Mobile Hotspot On and Off
[Interactive Simulation]
Learn how to turn mobile hotspot functionality on and off on your Nokia Lumia 2520 tablet.

Internet & Web Browser

Reboot the Router
[Device-Specific Instructions]
Clear Temporary Internet Files - Nokia Lumia 2520
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your device, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Enable/Disable Data - Nokia Lumia 2520
[Device-Specific Instructions]
Add a Browser Bookmark - Nokia Lumia 2520
[Device-Specific Instructions]
Delete a Browser Bookmark - Nokia Lumia 2520
[Device-Specific Instructions]
Edit a Browser Bookmark - Nokia Lumia 2520
[Device-Specific Instructions]
Launch a Browser Bookmark - Nokia Lumia 2520
[Device-Specific Instructions]
Nokia Lumia 2520 Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to navigate to a website on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Opening and Closing a Browser Window
[Interactive Simulation]
A visual walkthrough of opening and closing windows in Internet Explorer® of your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Switching Between Web Browser Windows
[Interactive Simulation]
Discover how to switch between windows in the web browser of your Nokia Lumia 2520.
Web Browser - Nokia Lumia 2520
[Device-Specific Instructions]

Keyboard

Keyboard Settings - Nokia Lumia 2520
[Device-Specific Instructions]
Turn Voice Input On/Off - Windows Phone OS
[Device-Specific Instructions]

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Nokia Lumia 2520 Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Nokia Lumia 2520 tablet.

Lock, Unlock, Password & Security

Device Lock - Nokia Lumia 2520
[Device-Specific Instructions]
Nokia Lumia 2520 Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to unlock the screen of your Nokia Lumia 2520 tablet.
Sign In/Out - Nokia Lumia 2520
[Device-Specific Instructions]

Memory/Storage

View Storage Meter/Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Format SD Card via PC
[Device-Specific Instructions]
Check Memory - Nokia Lumia 2520
[Device-Specific Instructions]
Insert the Memory Card - Nokia Lumia 2520
[Device-Specific Instructions]
Memory Card Formatting - Nokia Lumia 2520
[Device-Specific Instructions]
Nokia Lumia 2520 Simulator: Inserting a microSD Card
[Interactive Simulation]
Learn how to insert a microSD Card into your Nokia Lumia 2520 tablet.
Nokia Lumia 2520 Simulator: Removing a microSD Card
[Interactive Simulation]
Learn how to remove a microSD Card from your Nokia Lumia 2520 tablet.

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.

Navigating & Multitasking

Nokia Lumia 2520 Simulator: Accessing and Closing Open Apps
[Interactive Simulation]
An interactive guide on how to access and close open on apps your Nokia Lumia 2520 tablet.
Nokia Lumia 2520 Simulator: Getting to Know Your Tablet
[Interactive Simulation]
An interactive map of the most important features of your Nokia Lumia 2520 tablet.
Nokia Lumia 2520 Simulator: Navigating the Start Menu
[Interactive Simulation]
A visual guide for navigating the start menu on your Nokia Lumia 2520.
Recently Used Apps - Nokia Lumia 2520
[Device-Specific Instructions]

Near Field Communication (NFC)

Operating System & Software

Windows Phone Operating System (OS) FAQs
[FAQs]
Learn more about the Windows Phone Operating System. Designed by Microsoft, the Windows OS features Live Tiles and customizable Start screen.
Software Update: Nokia Lumia 2520
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Nokia Lumia 2520.
Install System Updates - Nokia Lumia 2520
[Device-Specific Instructions]
View Software Version - Nokia Lumia 2520
[Device-Specific Instructions]

SIM Card

4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
Locate the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
View the SIM Card Number - Nokia Lumia 2520
[Device-Specific Instructions]
Remove the SIM Card - Nokia Lumia 2520
[Device-Specific Instructions]
Insert the SIM Card - Nokia Lumia 2520
[Device-Specific Instructions]
Unblock SIM PIN - Nokia Lumia 2520
[Device-Specific Instructions]
Nokia Lumia 2520 Simulator: Inserting a Micro SIM Card
[Interactive Simulation]
Discover how to insert a micro SIM card into your Nokia Lumia 2520 tablet.
Nokia Lumia 2520 Simulator: Removing a Micro SIM Card
[Interactive Simulation]
Learn how to remove a micro SIM card from your Nokia Lumia 2520 tablet.

Sounds, Volume & Audio

Resolve Volume Issues
[Device-Specific Instructions]
Volume Controls - Nokia Lumia 2520
[Device-Specific Instructions]

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Garbled Message
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Capture a Screenshot - Nokia Lumia 2520
[Device-Specific Instructions]
Nokia Lumia 2520 Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
A visual guide for capturing and viewing screenshots on your Nokia Lumia 2520 tablet.

Visual & Hearing Accessibility

Turn TalkBack On/Off - Android™
[Device-Specific Instructions]

Wallpapers/Theme

Nokia Lumia 2520 Simulator: Changing the Wallpaper
[Interactive Simulation]
Discover how to change the background of the Start Screen on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Customizing the Lock Screen Wallpaper
[Interactive Simulation]
An interactive guide on how to customize the lock screen wallpaper on your Nokia Lumia 2520.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Set Up Wi-Fi Connection - Windows®
[Device-Specific Instructions]
Here's info on how to connect to a network using the Wi-Fi on your PC. This may help if you're having issues connecting to Wi-Fi. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Verifying SSID (Network Name) - Windows® XP
[Device-Specific Instructions]
Add a Wi-Fi Network - Nokia Lumia 2520
[Device-Specific Instructions]
Manually Add a Wi-Fi Network - Windows® 8
[Device-Specific Instructions]
Remove Wi-Fi Connection - Windows®
[Device-Specific Instructions]
This may help if the Wi-Fi on your Window's computer/PC won't connect to your Internet-capable device. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Network Mode Settings - Nokia Lumia 2520
[Device-Specific Instructions]
Nokia Lumia 2520 Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to connect your Nokia Lumia 2520 to a Wi-Fi network.
Remove Wi-Fi Connection - Nokia Lumia 2520
[Device-Specific Instructions]
Wi-Fi On/Off - Nokia Lumia 2520
[Device-Specific Instructions]

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