Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Samsung Galaxy S7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S8
Apple® iPhone® X
Samsung Galaxy S9
Apple® iPhone® 6s Plus
Moto Z Play Droid Edition
Apple® iPhone® 8 Plus
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Apple® iPhone® 8
Samsung Galaxy S7 edge
Apple® iPhone® SE
Samsung Galaxy Note8
Samsung Galaxy S9+
Galaxy J7 / J7 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® 5s
DROID TURBO 2
Samsung Galaxy S8+
Samsung Galaxy S® 4
Google Pixel 2 XL
Samsung Galaxy J3 Eclipse
Verizon Wear24™
Moto Z Force Droid Edition
Google Pixel 2
LG K20™ V
Pixel™, Phone by Google
Apple® iPad® 2
Apple Watch® Series 3
Samsung Galaxy Note5
Samsung Galaxy Note® 4
Verizon Ellipsis® 8
Verizon Wireless Home Phone
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
LG Revere® 3
Verizon Ellipsis® 7
Samsung Galaxy J3 (2016)
DROID MAXX by MOTOROLA
Samsung 3G Network Extender
Cadence by Kyocera
Droid Turbo by Motorola
Jetpack® MiFi® 7730L
Motorola moto z2 play
GizmoGadget™ by LG
LG G6™
V20™
Samsung Gusto® 3
Apple® iPhone® 5
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Stylo™ 2 V
LG G5
Droid Turbo in Ballistic Nylon
Samsung Galaxy J3 V
Motorola moto z2 force edition
Samsung Galaxy Core Prime™
LG Exalt® LTE
Samsung Galaxy J1™ Prepaid
Hum+ by Verizon
ZenPad™ Z8
Moto Z Droid Edition
Pixel™ XL, Phone by Google
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Motorola moto e4
Verizon Ellipsis® Jetpack® MHS900L
LG K8 V
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
LG G4™
Apple® iPhone® 4s
LG G3
Samsung Convoy® 4
Verizon MiFi® 4G LTE Global USB Modem U620L
Galaxy Tab E (8.0)
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Verizon LTE Internet and Home Phone
DROID MAXX 2
Samsung Galaxy S6 edge +
Motorola moto e4 plus™
LG Optimus Zone™ 3
Microsoft Surface 3
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
ZenFone™ V Live
LG Cosmos™ 3
Samsung Galaxy Note® 3
GizmoPal™
Samsung Galaxy S® 6 edge
PRIV™ by BlackBerry®
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Apple® iPad® (9.7-inch)
Ellipsis® Jetpack® MHS800L
Samsung 4G LTE Network Extender
Samsung Galaxy S® III
DuraXV
Galaxy J3 Mission Prepaid
LG V10™
Samsung Convoy™ 3
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
Verizon Wireless Home Phone T2000
BlackBerry® Bold™ 9930 smartphone
LG V30®
DROID RAZR M by MOTOROLA
KYOCERA DuraXVLTE
ASUS ZenFone™ V
ZTE Blade™ Vantage Prepaid
DROID MINI by MOTOROLA
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
Casio G'zOne Ravine® 2
ZTE Cymbal® LTE
Sony Xperia® Z3v
Samsung Convoy™ 2
BlackBerry Classic
Ellipsis™ Jetpack® MHS815L
ZenPad™ Z10
Moto G Play
Kyocera DuraXV+
Samsung Gusto® 2
HTC One® (M8)
Apple® iPad Pro® (12.9-inch)
HTC 10™
LG Exalt™
Apple® iPad Air® 2
Toyota Connected Car
LG Extravert™ 2
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
LTE Internet (Installed)
Samsung Galaxy Tab S3
LG K4™ LTE
Moto G™ by Motorola
LG G Vista
Verizon Ellipsis® 8 HD
BlackBerry® Q10 smartphone
Apple® iPad Pro® (10.5-inch)
Gear S®
Samsung Galaxy Tab® 2 (7.0)
Samsung Intensity™ II
ASUS ZenPad™ Z8s
LG G Pad 8.3 LTE
DROID INCREDIBLE 4G LTE by HTC
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Commando® 4G LTE
Samsung Galaxy Tab® 2 (10.1)
LG G2
Samsung 4G LTE Network Extender 2
Gear S2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
ASUS ZenFone™ AR
Verizon Wireless AirCard® 595U USB Modem
Humx
Sonim XP5
HTC One M9
Samsung Brightside™
Moto X™ by Motorola
Motorola RAZR V3m
DROID ULTRA by MOTOROLA
LG Revere®
Verizon Wireless USB760 Modem
Samsung Galaxy Note® II
HTC Desire® 530
Samsung Galaxy S® 4 mini
LG Octane™
Apple® iPad mini® 4
Apple® iPad Pro®
HTC Desire® 526
Samsung Galaxy Book
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Moto E™ Prepaid
Samsung Galaxy Tab®
Samsung Galaxy Tab S2
Apple® iPad® with Wi-Fi + 4G
Apple® iPad®
Casio G'zOne Ravine®
Samsung Galaxy Camera®
Apple® iPad mini™
DROID RAZR by MOTOROLA
Samsung Convoy™
G Pad™ 7.0 LTE
Arlo Go
Apple® iPad Air®
LG G Pad™ X8.3
BlackBerry® Z30 smartphone
Galaxy Note® Edge
BlackBerry® Z10 smartphone
HTC Desire® 626
LG Revere® 2
Verizon GizmoTab™
Nokia Lumia 928
Moto X™ (2nd Gen.)
LG Exalt™II
DROID X by MOTOROLA
LG Accolade™
Apple® iPad Pro® (9.7-inch)
Verizon Wireless AirCard® 595
Nokia Lumia 822
Samsung Intensity™ III
Samsung Gusto®
LG Cosmos™ 2
BlackBerry® Bold 9650 smartphone
Samsung Haven™
Samsung Galaxy Tab® (10.1)
Ellipsis® Kids
Samsung Gear S3 classic
Dell™ Vostro™ V13 Laptop
Yealink One TalkSM IP DECT Phone Bundle
Samsung Galaxy S® III mini
LG 4G LTE USB Modem VL600
G Pad™ 10.1 LTE
Samsung Galaxy Note® 10.1
HTC One®
LG Terra™
HP Elite x2 1012
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID RAZR MAXX HD by MOTOROLA
LG VX8300
Samsung Galaxy Tab® 4 (10.1)
LG enV®3
Verizon Wireless UMW190 Global USB Modem
LG enV®2
Nokia Lumia Icon
Verizon Wireless UM175 USB Modem
DROID INCREDIBLE 2 by HTC
Motorola MOTO™ W755
Nexus 6
Samsung Knack™
HTC One® (M8) for Windows®
Samsung Galaxy Tab® 4 (8.0)
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID RAZR HD by MOTOROLA
Samsung Galaxy Stellar™
Motorola Barrage™
Verizon Ellipsis® 10 HD
Apple® iPad® with Retina display
Sony Xperia® Z2
Lancet™ for Android™
LG Optimus Zone™ 2 Prepaid
LG VX5500
Nokia Lumia 2520
Samsung Intensity™
Casio G'zOne Boulder®
LG Cosmos™
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Alias™ 2
LG enV® TOUCH
Samsung Smooth™
DROID DNA by HTC
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Perception™
BlackBerry® Curve™ 9370 smartphone
Samsung Galaxy Note® Pro
Pantech Hotshot™
LG Extravert™
Lucid™3 by LG
Apple® iPad mini™ 3
DROID 4 by MOTOROLA
Hydro ELITE by KYOCERA
Samsung SCH-u340
Motorola XOOM™ 4G LTE
DROID X2 by MOTOROLA
Samsung Gear S2 classic
HTC One® max
Samsung Galaxy™ Stratosphere™
Motorola W385
Transpyre™ Prepaid
Lancet™
LG Optimus Exceed™ 2
Samsung Galaxy Tab® S
Enact™ by LG
Pantech Breakout™
DROID RAZR MAXX by MOTOROLA
DROID BIONIC by MOTOROLA
LG VX5400
Verizon Wireless PC5750 PC Card
LG VX8360
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1 2014 Edition
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Google Nexus 7
Pantech Jest™ 2
Spectrum™ 2 by LG
HTC One® remix
HTC Desire® 612
Galaxy Nexus by Samsung
LG ZONE® 4
LG Optimus Zone™
Samsung Galaxy™ Stratosphere™ II
Spartan GoCam™
Verizon Wireless G'zOne Type-S
BlackBerry Classic Non-Camera
Lucid™ by LG
Watch Urbane™ 2nd Edition LTE
Lexus Connected Car
LG VX8350
DROID INCREDIBLE by HTC
Samsung Illusion™
Samsung Fascinate™
Moto X™ - Designed by You (2nd Generation)
LG Cosmos™ Touch
Motorola Adventure™ V750
Delphi Connect
Samsung Galaxy Tab® (7.7)
Samsung Galaxy View
LG VX5300
Motorola RAZR V3m in Gray
LG Chocolate® Touch
Pantech Caper™ Prepaid
Lucid™2 by LG
Casio G'zOne Ravine® 2 Non-Camera
LG Voyager™
Samsung SCH-u410
Samsung SCH-u430
Verizon Wireless Escapade®
Samsung Galaxy Legend™
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless CDM8975
LG Chocolate® 3
Motorola XOOM™
LG Dare™
LG VX3200
HP Spectre x2
Moto X™ - Designed by You
Motorola MOTO™ VU204
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Reality™
LG VX3300
DROID XYBOARD 10.1 by MOTOROLA
Motorola V325i
LG VX6100
Motorola Entice™
LG VX4650
LG Clout™
G'zOne Boulder™ Black and Silver
LG VX5200
Gateway® LT2016u Netbook
Motorola V325
Luge™ by Motorola Prepaid
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung SCH-a870
Samsung Zeal™
Motorola W315
Samsung SCH-u540
Samsung SCH-u550
Verizon XU870 Global ExpressCard®
Samsung SCH-a630
HTC Touch Pro™
Samsung ATIV SE™
Verizon Wireless PN-300
Pantech Marauder™
LG Ally™
DROID XYBOARD 8.2 by MOTOROLA
HP® Mini 1151NR Netbook
BlackBerry® Tour™ 9630 smartphone
LG Optimus Exceed™
Motorola MOTORAZR maxx Ve
Samsung SCH-a930
Nokia 2705 Shade™
DROID by MOTOROLA
Motorola V276
LG enV®
LG Chocolate®
Apple® iPad® (6th Generation) 9.7-inch
THUNDERBOLT™ by HTC
LG VX8700
Samsung SCH-a950
Verizon Wireless CDM8950
Nokia 6315i
LG VX8100
Motorola Rapture™ VU30
Motorola E815
Samsung Sway™
Verizon Converged VOIP Device
Nokia 6205
Samsung SCH-a850
LG VENUS™
Samsung SCH-n330
HP® Mini 311-1037NR Netbook
BlackBerry® Storm2™ 9550 smartphone
LG Glance™
Verizon Wireless USB720 Modem
BlackBerry® 8830 World Edition smartphone
Motorola MOTOKRZR K1m
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
Motorola Rival™
LG Versa™
Samsung Alias™
BlackBerry® Curve™ 8530 smartphone
Samsung ATIV Odyssey™
Samsung SCH-a670
Samsung SCH-a650
Samsung Omnia® II
Verizon Wireless Salute™
HTC Rhyme™
HTC Trophy™
Intuition™ by LG
Motorola C333
HTC Rezound™
Verizon Wireless V620
Jest™
Windows Phone 8X by HTC
Motorola V710
Nokia 2128i
Nokia 2705 Shade™ Non-Camera
Sierra Wireless AirCard® 580
LG VX6000
HP® Mini 110-3098NR Netbook
LG VX4500
Motorola V60p
Compaq® Mini CQ10-688nr Netbook
Samsung FlipShot®
Kyocera KX414
Nokia 3589i
Motorola C343
HP® Pavilion dm1-3010nr Notebook
LG Enlighten®
HP® Pavilion dm1-2010nr Entertainment Notebook
BlackBerry® Curve™ 9310 smartphone
Motorola V60s
LG Vortex™
Samsung Gleam®
Verizon Wireless USB727 Modem
Samsung Juke
Nokia 6215i
Casio G'zOne Brigade®
Nokia 6015i Prepaid
DROID 3 by MOTOROLA
Revolution™ by LG
Verizon Wireless Blitz® Prepaid
Verizon Wireless Adamant™
HTC Ozone™ with TALKS™ for Verizon Wireless
Casio EXILIM
DROID 2 GLOBAL by MOTOROLA
DROID ERIS by HTC
DROID 2 by MOTOROLA
Samsung Rogue™
Samsung Renown™
BlackBerry® Curve™ 9330 smartphone
Samsung Trance™
Samsung Continuum™
Samsung Omnia®
Verizon Wireless USB1000 Global USB Modem
Verizon Wireless Razzle™
Samsung Glyde™
Spectrum™ by LG
Pantech Crux™
Verizon Wireless V740 ExpressCard
DROID CHARGE by SAMSUNG
Verizon Wireless UM150 USB Modem
DROID R2D2 by MOTOROLA
Verizon Wireless U630 PC Card
DROID PRO by MOTOROLA

Accessories

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty
[General Information]
Learn which device insurance program is right for you. Get coverage for a device that is lost, stolen, damaged or get an extended warranty to cover defects.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise needs replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Insert SIM Card - Nokia Lumia 2520
[Device-Specific Instructions]
Remove SD Card - Nokia Lumia 2520
[Device-Specific Instructions]

Back Up & Transfer Content

Transfer Contacts & Other Content Between Devices
[General Information]
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Export / Import / Synchronize Contacts - Comma Separated Values (.csv) File or Vcard
[Device-Specific Instructions]
Here's how to export contacts to or import contacts from a .csv file or Vcard.
Export Contacts as a Comma Separated Values (*.csv) File - Yahoo! Mail
[Device-Specific Instructions]
Here's how to export your contacts to a CSV file using Yahoo Mail.

Basics

Remove Connected Device (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to remove a device from your Connected Devices list via the My Verizon website.
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing or receiving calls.
Update Connected Device Emergency Address (E911) - My Verizon Website
[Device-Specific Instructions]
Here's how to update the e911 address, used by emergency personnel, on your device.
Nokia Lumia 2520 Simulator: Finding More Help
[Interactive Simulation]
Discover how to find more help on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Turning the Tablet On and Off
[Interactive Simulation]
Learn how to turn your Nokia Lumia 2520 tablet on and off.
View Signal Strength - Nokia Lumia 2520
[Device-Specific Instructions]

Battery & Power

Power & Charging Issues - Non-Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your non-removable battery charging or not holding a charge, view this info.
Battery Issues - Battery Usage
[Device-Specific Instructions]
Battery Troubleshooting Basics
[Device-Specific Instructions]
Battery Overview - Nokia Lumia 2520
[Device-Specific Instructions]
Power the Device On / Off - Nokia Lumia 2520
[Device-Specific Instructions]

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth® Help Guide
[Device-Specific Instructions]
Here's info on pairing Bluetooth with your vehicle and some FAQs.
Bluetooth® Discovery Mode - Windows®
[Device-Specific Instructions]
Turn Bluetooth® On / Off - Nokia Lumia 2520
[Device-Specific Instructions]
Nokia Lumia 2520 Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
Learn how to pair your Nokia Lumia 2520 with a Bluetooth device.
Nokia Lumia 2520 Simulator: Turning Bluetooth® On and Off
[Interactive Simulation]
Learn how to turn Bluetooth functionality on and off on your Nokia Lumia 2520.

Calling & Dialing

Call Waiting - Smartphone
[Device-Specific Instructions]
Airplane Mode - Nokia Lumia 2520
[Device-Specific Instructions]

Camera, Photos & Videos

Nokia Lumia 2520 Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to change the camera from rear to front-facing for video recording on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
An interactive guide on how to change the camera from rear to front-facing for taking pictures on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Setting a Picture as Wallpaper
[Interactive Simulation]
A visual guide for setting a picture as the wallpaper on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Sharing Photos
[Interactive Simulation]
Learn how to share photos using your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Sharing Videos
[Interactive Simulation]
A visual guide on how to share a video using your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Nokia Lumia 2520.

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Manage Contacts - Nokia Lumia 2520
[Device-Specific Instructions]
Nokia Lumia 2520 Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact to your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Adding and Deleting Contacts from Favorites
[Interactive Simulation]
Discover how to add and delete a contact from your Favorites on your Nokia Lumia 2520 tablet.
Nokia Lumia 2520 Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Discover how to assign a picture to an existing contact on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Importing Contacts from Another Account
[Interactive Simulation]
Learn how to import contacts from another account to your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Pinning a Contact to the Start Screen
[Interactive Simulation]
Learn how to pin a contact to the Start Screen on your Nokia Lumia 2520 tablet.
Nokia Lumia 2520 Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share a contact's information on your Nokia Lumia 2520 tablet.

Data

Bonus Data FAQs
[FAQs]
Learn about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data and what tools are available to monitor your data allowance. See how to view current and historical data usage and set up data alert messages.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Facebook® Video Auto Play On / Off
[Device-Specific Instructions]
Here's how to turn automatic video play for Facebook on or off.
Cancel Verizon Data Service Auto-Renew (Prepaid) - Android® Tablet
[Device-Specific Instructions]
Here's how to turn off the auto renew functionality of your Prepaid Verizon Data on your tablet.
Turn Data On / Off - Nokia Lumia 2520
[Device-Specific Instructions]
Data Roaming - Nokia Lumia 2520
[Device-Specific Instructions]
If you can't connect to the Internet / have no network connection or can't send/receive email/text/pics/videos, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Device ID & Info

Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
If you need the Device ID for a lost or stolen phone for an insurance claim or police report, this info can help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
Check for Water Damage - Nokia
[Device-Specific Instructions]
Check for Physical Damage
[Device-Specific Instructions]
Here's how to help determine if your device has damage.
View MAC Address - Nokia Lumia 2520
[Device-Specific Instructions]
View Device Info - Nokia Lumia 2520
[Device-Specific Instructions]
View Phone Number - Nokia Lumia 2520
[Device-Specific Instructions]

Device Settings

Turn Screen Rotation On / Off - Nokia Lumia 2520
[Device-Specific Instructions]
If the screen/display on your device doesn't flip or rotate, this shows how to fix it. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Touch Screen Settings - Nokia Lumia 2520
[Device-Specific Instructions]
Remove a User Account - Nokia Lumia 2520
[Device-Specific Instructions]
Airplane Mode - Nokia Lumia 2520
[Device-Specific Instructions]
Nokia Lumia 2520 Simulator: Accessing Settings
[Interactive Simulation]
Discover how to access the Settings menu for changing things like screen timeout and alerts on your Nokia Lumia 2520 tablet.
Nokia Lumia 2520 Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving energy on your Nokia Lumia 2520 tablet by adjusting the screen timeout.
Nokia Lumia 2520 Simulator: Setting Screen Security
[Interactive Simulation]
A walkthrough for setting screen security to keep others from using your Nokia Lumia 2520 tablet.

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
Here's how to unlock your Gmail Account if you don't know your username or password.
Standard Email Messaging Ports
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Gmail™ Messages - Android™
[Device-Specific Instructions]
Here's how to view a Gmail message on your device.
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Gmail™ Notifications - Android® 
[Device-Specific Instructions]
Add a User Account - Nokia Lumia 2520
[Device-Specific Instructions]
Add a Microsoft® Account - Nokia Lumia 2520
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Nokia Lumia 2520 Simulator: Adding an Email Attachment
[Interactive Simulation]
Learn how to add an attachment, like a document or photo, to an email with your Nokia Lumia 2520 tablet.
Nokia Lumia 2520 Simulator: Cleaning Your Inbox
[Interactive Simulation]
Learn how to clean your email inbox on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to an email on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Switching Between Email Accounts
[Interactive Simulation]
Learn how to switch between email accounts on your Nokia Lumia 2520.
Remove Corporate Email Account (Exchange ActiveSync®) - Nokia Lumia 2520
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21
View Email Messages - Nokia Lumia 2520
[Device-Specific Instructions]

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen device. Find instructions for using a recovery method for your Android, Apple, Windows, Blackberry or Basic phone.

GPS & Location Based Services

Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Improving GPS Performance
[Device-Specific Instructions]
Add Layers (HERE Maps) - Nokia Lumia 2520
[Device-Specific Instructions]
Nokia Lumia 2520 Simulator: Adding Map Layers
[Interactive Simulation]
Learn how to add layers to Nokia HERE Maps to view traffic, transit lines and more on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Changing Map Styles
[Interactive Simulation]
Learn how to change map styles in Bing® Maps on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Searching Locally
[Interactive Simulation]
Learn how to search locally using Nokia HERE Maps on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Using Turn-by-Turn Navigation
[Interactive Simulation]
A visual guide on how to navigate to a location using Nokia HERE Maps on your Nokia Lumia 2520 tablet.

Home Screen

Manage Tiles - Nokia Lumia 2520
[Device-Specific Instructions]
Nokia Lumia 2520 Simulator: Moving a Tile
[Interactive Simulation]
An interactive guide on how to move a tile on your Start Screen using for your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Moving a Tile Group
[Interactive Simulation]
An interactive guide on how to move a tile on the Start Screen using your Nokia Lumia 2520 tablet.
Nokia Lumia 2520 Simulator: Pinning a Tile
[Interactive Simulation]
An interactive guide to pinning a tile to your start menu on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Rearranging Apps Side by Side
[Interactive Simulation]
A visual guide for rearranging apps side by side on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Resizing a Tile
[Interactive Simulation]
An interactive guide on how to resize a tile on the Start Screen using your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Searching from the Start Screen
[Interactive Simulation]
Discover how to search from the Start Screen on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Setting Up Apps Side by Side
[Interactive Simulation]
A visual guide for setting up apps side by side on your Nokia Lumia 2520 tablet.

Hotspot

Mobile Hotspot FAQs
[FAQs]
Get an Internet connection by accessing your device's Wi Fi using Mobile Hotspot. Learn how to connect devices. Understand how your plan will be charged.
Mobile HotSpot Settings - Nokia Lumia 2520
[Device-Specific Instructions]
Nokia Lumia 2520 Simulator: Setting Security for Mobile Hotspot
[Interactive Simulation]
An interactive guide for changing the mobile hotspot security settings on your Nokia Lumia 2520 tablet so you can decide who can use your Internet connection.
Nokia Lumia 2520 Simulator: Turning Mobile Hotspot On and Off
[Interactive Simulation]
Learn how to turn mobile hotspot functionality on and off on your Nokia Lumia 2520 tablet.

Internet & Web Browser

Disable Work Offline - Internet Browser
[Device-Specific Instructions]
Here's how to check to see if you are offline when unable to connect to the Internet on your computer/PC with Internet Explorer, Chrome or Firefox.
Determining Internet Connection Speeds
[Device-Specific Instructions]
If your connection speeds are slower than expected here's info on how you can test them.
Reboot the Router
[Device-Specific Instructions]
If you can't connect to your Wi-Fi router, rebooting or restarting the may help.
Clear Temporary Internet Files - Nokia Lumia 2520
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your device, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Turn Data On / Off - Nokia Lumia 2520
[Device-Specific Instructions]
Access Websites - Nokia Lumia 2520
[Device-Specific Instructions]
Add a Browser Bookmark - Nokia Lumia 2520
[Device-Specific Instructions]
Delete a Browser Bookmark - Nokia Lumia 2520
[Device-Specific Instructions]
Edit a Browser Bookmark - Nokia Lumia 2520
[Device-Specific Instructions]
Launch a Browser Bookmark - Nokia Lumia 2520
[Device-Specific Instructions]
Nokia Lumia 2520 Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to navigate to a website on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Opening and Closing a Browser Window
[Interactive Simulation]
A visual walkthrough of opening and closing windows in Internet Explorer® of your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Switching Between Web Browser Windows
[Interactive Simulation]
Discover how to switch between windows in the web browser of your Nokia Lumia 2520.
Web Browser - Nokia Lumia 2520
[Device-Specific Instructions]

Keyboard

Keyboard Settings - Nokia Lumia 2520
[Device-Specific Instructions]
Turn Voice Input On / Off - Windows Phone OS
[Device-Specific Instructions]

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Nokia Lumia 2520 Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Nokia Lumia 2520 tablet.

Lock, Unlock, Password & Security

Device Lock - Nokia Lumia 2520
[Device-Specific Instructions]
Nokia Lumia 2520 Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to unlock the screen of your Nokia Lumia 2520 tablet.
Sign In / Out - Nokia Lumia 2520
[Device-Specific Instructions]

Memory/Storage

View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Format SD Card via PC
[Device-Specific Instructions]
Remove SD Card - Nokia Lumia 2520
[Device-Specific Instructions]
Check Memory - Nokia Lumia 2520
[Device-Specific Instructions]
Format SD Card - Nokia Lumia 2520
[Device-Specific Instructions]
Insert SD Card - Nokia Lumia 2520
[Device-Specific Instructions]
Nokia Lumia 2520 Simulator: Inserting a microSD Card
[Interactive Simulation]
Learn how to insert a microSD Card into your Nokia Lumia 2520 tablet.
Nokia Lumia 2520 Simulator: Removing a microSD Card
[Interactive Simulation]
Learn how to remove a microSD Card from your Nokia Lumia 2520 tablet.

Navigating & Multitasking

Nokia Lumia 2520 Simulator: Accessing and Closing Open Apps
[Interactive Simulation]
An interactive guide on how to access and close open on apps your Nokia Lumia 2520 tablet.
Nokia Lumia 2520 Simulator: Getting to Know Your Tablet
[Interactive Simulation]
An interactive map of the most important features of your Nokia Lumia 2520 tablet.
Nokia Lumia 2520 Simulator: Navigating the Start Menu
[Interactive Simulation]
A visual guide for navigating the start menu on your Nokia Lumia 2520.

Near Field Communication (NFC)

Turn NFC On / Off - Nokia Lumia 2520
[Device-Specific Instructions]

Operating System & Software

Windows Phone Operating System (OS) FAQs
[FAQs]
Learn more about the Windows Phone Operating System. Designed by Microsoft, the Windows OS features Live Tiles and customizable Start screen.
View Software Version - Nokia Lumia 2520
[Device-Specific Instructions]
Here's how to view the software version your Lumia 2520 tablet is running.

SIM Card

4G SIM Card Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device.
Locate the 4G SIM PIN / PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to make or receive calls or connect to the internet, this could help.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
View SIM Card Number - Nokia Lumia 2520
[Device-Specific Instructions]
Remove SIM Card - Nokia Lumia 2520
[Device-Specific Instructions]
Insert SIM Card - Nokia Lumia 2520
[Device-Specific Instructions]
Unblock SIM PIN - Nokia Lumia 2520
[Device-Specific Instructions]
Nokia Lumia 2520 Simulator: Inserting a Micro SIM Card
[Interactive Simulation]
Discover how to insert a micro SIM card into your Nokia Lumia 2520 tablet.
Nokia Lumia 2520 Simulator: Removing a Micro SIM Card
[Interactive Simulation]
Learn how to remove a micro SIM card from your Nokia Lumia 2520 tablet.

Social Networking

Manage Facebook® Privacy
[Device-Specific Instructions]

Sounds, Volume & Audio

Resolve Volume Issues
[Device-Specific Instructions]
Volume Controls - Nokia Lumia 2520
[Device-Specific Instructions]

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
Here's how to send a text message from your computer/PC via your My Verizon account.

Tips, Tricks & Shortcuts

Capture a Screenshot - Nokia Lumia 2520
[Device-Specific Instructions]
Nokia Lumia 2520 Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
A visual guide for capturing and viewing screenshots on your Nokia Lumia 2520 tablet.

Wallpapers/Theme

Nokia Lumia 2520 Simulator: Changing the Wallpaper
[Interactive Simulation]
Discover how to change the background of the Start Screen on your Nokia Lumia 2520.
Nokia Lumia 2520 Simulator: Customizing the Lock Screen Wallpaper
[Interactive Simulation]
An interactive guide on how to customize the lock screen wallpaper on your Nokia Lumia 2520.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.
Set Up Wi-Fi Connection - Windows®
[Device-Specific Instructions]
Here's info on how to connect to a network using the Wi-Fi on your PC. This may help if you're having issues connecting to Wi-Fi. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Verifying SSID (Network Name) - Windows® XP
[Device-Specific Instructions]
Add a Wi-Fi Network - Nokia Lumia 2520
[Device-Specific Instructions]
Manually Add a Wi-Fi Network - Windows® 8
[Device-Specific Instructions]
Remove / Forget Wi-Fi Connection - Windows®
[Device-Specific Instructions]
This may help if the Wi-Fi on your Window's computer/PC won't connect to your Internet-capable device. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Network Mode Settings - Nokia Lumia 2520
[Device-Specific Instructions]
Nokia Lumia 2520 Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to connect your Nokia Lumia 2520 to a Wi-Fi network.
Remove Wi-Fi Connection - Nokia Lumia 2520
[Device-Specific Instructions]
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Turn Wi-Fi On / Off - Nokia Lumia 2520
[Device-Specific Instructions]

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