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Backup Assistant

Bing

Nokia Lumia 928 Simulator: Finding What's Nearby
[Interactive Simulation]
Discover nearby locations on your phone.
Nokia Lumia 928 Simulator: Searching by Keypad
[Interactive Simulation]
Discover the most common ways to search the web on your Nokia Lumia 928.
Nokia Lumia 928 Simulator: Searching by Voice
[Interactive Simulation]
Discover how to use your voice to search the web on your phone.

Cortana

How to Use Cortana - Windows Phone
[Device-Specific Instructions]
Set Up Cortana - Nokia Lumia 928
[Device-Specific Instructions]
Cortana Settings - Windows® Phone
[Device-Specific Instructions]
Turn Cortana® On / Off - Nokia Lumia 928
[Device-Specific Instructions]

Data Sense

Set Limits and Restrictions - Data Sense - Nokia Lumia 928
[Device-Specific Instructions]
Data Sense is used to monitor data usage and set data limits, notifications and restrictions. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
View Data Usage - Nokia Lumia 928
[Device-Specific Instructions]
Map Nearby Wi-Fi - Data Sense - Nokia Lumia 928
[Device-Specific Instructions]
Data Sense is used to monitor data usage and set data limits, notifications and restrictions. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Nokia Lumia 928 Simulator: Pinning Data Sense to the Start Screen
[Interactive Simulation]
A visual guide for adding the Data Sense tile to the Start screen on your Nokia Lumia 928.

Delphi Connect

Facebook

Turn Facebook® Video Auto Play On / Off
[Device-Specific Instructions]
Here's how to turn automatic video play for Facebook on or off.
Change Default Messaging App - Facebook® Messenger
[Device-Specific Instructions]
Here's how to change your default messaging app from Facebook Messenger to another service.
Nokia Lumia 928 Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to add a Facebook account on your Nokia Lumia 928.
Nokia Lumia 928 Simulator: Posting Facebook® Status Updates and Photos
[Interactive Simulation]
A visual walkthrough on how to post a Facebook status update on your Nokia Lumia 928.

Family Locator

Family Locator FAQs
[FAQs]
Family Locator can help you stay connected to Family members by tracking the location of their phones. Learn how to set up the app and manage settings.

Field Force Manager

Field Force Manager FAQs
[FAQs]
Learn about Field Force Manager, a service that helps you monitor and communicate with your workers in the field.

General

Turn Emergency Mode On / Off - Samsung
[Device-Specific Instructions]
Download and Install Apps - Nokia Lumia 928
[Device-Specific Instructions]
Nokia Lumia Windows Phone Store
[Video]
Watch this video to learn about downloading apps to your Nokia Lumia through the Windows Phone Store app.
Length: 3:01
Uninstall Apps - Nokia Lumia 928
[Device-Specific Instructions]
Removing/Deleting apps often helps if your device is non-responsive, freezes or the app won't launch or open. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Contact App Developers - Nokia Lumia 928
[Device-Specific Instructions]

IBM MaaS 360

Top Ten Support Requests & Resources - IBM MaaS360
[Device-Specific Instructions]
Here are the top ten support requests & resources for the MaaS360.

iMessage

Unable to Receive Text Messages from Apple® Devices
[General Information]
If you've switched from an Apple to a non-Apple device, this troubleshooting info could help resolve messaging problems.

Kid's Corner

Nokia Lumia Kids Corner
[Video]
This video shows how to set up Kid's Corner.
Length: 1:59
Access Kid's Corner - Nokia Lumia 928
[Device-Specific Instructions]
Nokia Lumia 928 Simulator: Accessing Kid's Corner
[Interactive Simulation]
Learn how to access Kid's Corner on your Nokia Lumia 928.
Nokia Lumia 928 Simulator: Exiting Kid's Corner
[Interactive Simulation]
An interactive walkthrough on how to exit Kid's Corner on your Nokia Lumia 928.
Nokia Lumia 928 Simulator: Turning Off Kid's Corner
[Interactive Simulation]
An interactive walkthrough on how to turn off Kid's Corner on your Nokia Lumia 928.
Turn Kid's Corner On / Off - Nokia Lumia 928
[Device-Specific Instructions]

MobileIron

Top Ten Issues and Resolutions - MobileIron
[Device-Specific Instructions]

My Verizon app

The My Verizon app FAQs
[FAQs]
Manage your account with the new My Verizon app. Get more control over data, a simplified bill, smarter Support and fast device purchases.
Sign In to My Verizon Website
[Device-Specific Instructions]
Here's how to sign in to the My Verizon website.
Manage Add-Ons - My Verizon app
[Device-Specific Instructions]
Here's how to manage add-ons (e.g., Verizon Cloud, Device Protection, etc.) via the My Verizon app.
Manage International Plan and View Usage - My Verizon app
[Device-Specific Instructions]
Here's how to manage international plans and view international data usage via the My Verizon app.
International Ready Check - My Verizon app
[Device-Specific Instructions]
Use the International Ready Check to determine if your device can be used while traveling internationally.

Nokia MixRadio

Nokia Lumia 928 Simulator: Creating a Mix
[Interactive Simulation]
Learn how to create a mix using Nokia MixRadio on your Nokia Lumia 928.
Nokia Lumia 928 Simulator: Listening to Mix Radio
[Interactive Simulation]
Learn how to listen to music using Nokia MixRadio on your Nokia Lumia 928.

QR Codes / Mobile Barcodes

QR Codes FAQs
[FAQs]
Learn more about QR codes or 2D barcodes and how to scan them with your smartphone or tablet.

Twitter

Nokia Lumia 928 Simulator: Adding a Twitter® Account
[Interactive Simulation]
Discover how to add a Twitter account on your Nokia Lumia 928.
Nokia Lumia 928 Simulator: Tweeting
[Interactive Simulation]
Learn how to tweet using Twitter® on your Nokia Lumia 928.

Verizon Cloud

Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Delete Files in the Trash Can - Verizon Cloud - Website
[Device-Specific Instructions]
Here's how to delete your files from the trash can on Verizon Cloud via the website.
Download Media - Verizon Cloud - Website - Windows®
[Device-Specific Instructions]
Here's how to upload, download and manage your media and documents via the Verizon Cloud website.
Add Contacts - Verizon Cloud - Website
[Device-Specific Instructions]
Here's how to add contacts via the Verizon Cloud website.
Share Media - Verizon Cloud - Website
[Device-Specific Instructions]
Here's how to share your content from the Verizon Cloud website.

Verizon Messages (Message+)

Print Text Messages - My Verizon Website
[Device-Specific Instructions]

VZ Navigator

Nokia Lumia 928 Simulator: Navigating to a Location
[Interactive Simulation]
Discover how to navigate to a location using VZ Navigator® on your Nokia Lumia 928.
Nokia Lumia 928 Simulator: Preferences
[Interactive Simulation]
Learn how to change your preferences for VZ Navigator® on your Nokia Lumia 928.
Nokia Lumia 928 Simulator: Searching Locally using VZ Navigator®
[Interactive Simulation]
Learn how to find a place using VZ Navigator on your Nokia Lumia 928.

VZAccess Manager

Configure Connect Settings - VZAccess Manager v7 (Windows)
[Device-Specific Instructions]
This helps change VZAccess Manager settings and troubleshoot connectivity issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Restarting VZAccess Manager
[Device-Specific Instructions]
Create or End Internet Connection - VZAccess® Manager (Windows®) - 4G
[Device-Specific Instructions]
Here's how to create or end an internet connection using VZAccess Manager.

Windows Phone Store

Nokia Lumia Windows Phone Store
[Video]
Watch this video to learn about downloading apps to your Nokia Lumia through the Windows Phone Store app.
Length: 3:01
Nokia Lumia 928 Simulator: Downloading an App from the Windows® Store
[Interactive Simulation]
Discover how to download an app from the Windows Store on your Nokia Lumia 928.
Nokia Lumia 928 Simulator: Uninstalling an App
[Interactive Simulation]
Learn how to uninstall an app on your Nokia Lumia 928.

Xbox

Initial Setup - Xbox - Nokia Lumia 928
[Device-Specific Instructions]

Zune

Sign Up with Windows Live ID - Zune Software
[Device-Specific Instructions]
Create a Zune Account for a Child
[Device-Specific Instructions]
Download and Install Software - Zune
[Device-Specific Instructions]
Transfer Media Files - Zune Software
[Device-Specific Instructions]

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