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Nokia Lumia 928 - Support Overview

Find device-specific support and online tools for your Nokia Lumia 928.

Filter all topics below.


Backup Assistant Plus

Access Backup Assistant℠ Plus - Nokia Lumia 928

Here's how to access Backup Assistant Plus on your Lumia 928.

Back Up Contacts - Backup Assistant℠ Plus - Nokia Lumia 928

Here's how to back up your contacts via Backup Assistant Plus on your Lumia 928.

Initial Setup - Backup Assistant℠ Plus - Nokia Lumia 928

Here's how to setup Backup Assistant Plus on your Lumia 928.

Restore Contacts - Backup Assistant℠ Plus - Nokia Lumia 928

Here's how to restore your contacts via Backup Assistant Plus onyour Lumia 928

Set Schedule - Backup Assistant℠ Plus - Nokia Lumia 928

Here's how to schedule your Lumia 928 to backup automatically via Backup Assistant Plus.

Cortana

Cortana Settings - Windows® Phone

Here's how to configure your Cortana settings (e.g., battery saver, speech and search settings).

How to Use Cortana - Windows Phone

Here's info from Microsoft on how to use Cortana on your Windows phone.

Set Up Cortana - Nokia Lumia 928

Here's how to enable / disable or customize Cortana on your Lumia 928.

Turn Cortana® On / Off - Nokia Lumia 928

Here's how to turn the Cortana digital assistant on or off for your Lumia 928.

Data Sense

Map Nearby Wi-Fi - Data Sense - Nokia Lumia 928

Here's how to map nearby Wi-Fi availability via Data Sense on your Lumia 928.

Set Limits and Restrictions - Data Sense - Nokia Lumia 928

Here's how to set data limits and restrictions on your Lumia 928.

View Data Usage - Nokia Lumia 928

Here's how to view data usage on your Lumia 928.

Facebook

Change Default Messaging App - Facebook® Messenger

Here's how to change your default messaging app from Facebook Messenger to another service.

Turn Facebook® Video Autoplay On / Off

Here's how to turn automatic video play for Facebook on or off.

Field Force Manager

Field Force Manager FAQs

Learn about Field Force Manager, a service that helps you monitor and communicate with your workers in the field.

General

Airtime usage when removing or canceling applications

Here's info on how airtime charges may apply when removing Media Center / Get It Now apps.

Contact App Developers - Nokia Lumia 928

Here's how to report problems or submit suggestions for apps via the Windows Phone Marketplace on your Lumia 928.

Download and Install Apps - Nokia Lumia 928

Here's how to install third-party apps on your Lumia 928.

Top Ten Support Requests & Resources - IBM MaaS360

Here are the top ten support requests & resources for the MaaS360.

Turn Emergency Mode On / Off - Samsung

Here's how to conserve battery on your Samsung device if you're in an emergency situation.

Uninstall Apps - Nokia Lumia 928

Here's how to remove or delete apps if your Lumia 928 is unresponsive, freezes or an app won't open.

Kid's Corner

Access Kid's Corner - Nokia Lumia 928

Here's how to manage and access Kid's Corner on your Lumia 928.

Customize Kid's Corner Start Screen - Nokia Lumia 928

Here's how to customize the start screen of Kid's Corner on your Lumia 928.

Initial Setup - Kid's Corner - Nokia Lumia 928

Here's how to set up Kid's Corner on your Lumia 928.

Turn Kid's Corner On / Off - Nokia Lumia 928

Here's how to turn Kid's Corner for your Lumia 928 on or off.

Maps

Add Layers (HERE Maps) - Nokia Lumia 928

Here's how to view additional info layers in HERE Maps on your Lumia 928.

Find Current Location (HERE Maps) - Nokia Lumia 928

Here's how to find your current location in HERE Maps on your Lumia 928.

Find Driving Directions (HERE Maps) - Nokia Lumia 928

Here's how to get driving directions on your Lumia 928 using the HERE Maps app.

MobileIron

Top Ten Issues and Resolutions - MobileIron

View this for info on resolutions of common issues regarding MobileIron.

My Verizon app

My Verizon Website - Sign In / Register

Here's how to log in / sign in to or register for your My Verizon account via our website.

My Verizon app - International Ready Check

Use the International Ready Check to determine if your device can be used while traveling internationally.

My Verizon app - Manage Add-Ons

Here's how to manage add-ons (e.g., Verizon Cloud, Device Protection, etc.) via the My Verizon app.

My Verizon app - Manage International Plan and View Usage

Here's how to manage international plans and view international data usage via the My Verizon app.

OneDrive

Turn Off Automatic Backup (OneDrive) - Nokia Lumia 928

Here's how to turn off automatic backup to OneDrive on your Lumia 928.

Turn On Automatic Backup (OneDrive) - Nokia Lumia 928

Here's how to turn on automatic backup to OneDrive on your Lumia 928.

VZ Navigator

VZ Navigator® - Android™ - Download and Install App

Here's how to install the VZ Navigator app on your Android device.

VZ Navigator® - Website - Manage Favorites

Here's how to add, edit or delete your favorite locations via the VZ Navigator website.

VZ Navigator® - Website - Search Nearby a Location

Here's how to use the VZ Navigator website to search for something (e.g., sporting goods, clothing, restaurants, etc.) in a nearby location.

VZAccess Manager

Configure VZAccess Manager - Macintosh®

Here's how to to configure VZAccess Manager to create an internet connection on your Macintosh device.

Configure WWAN Connection Settings - VZAccess® Manager - Windows®

Here's how to configure connection, account, security and device settings via VZAccess Manager from a Windows computer.

Delete and Recreate Dial-Up Connections - VZAccess® Manager - Windows®

Here's how to remove and re-create dial up connections via VZAccess Manager from a Windows computer.

Delete and Recreate Dial-Up Network Connections - VZAccess® Manager (Macintosh®)

Here's how to remove and re-add a dial-up network connections with VZAccess Manager on a Macintosh.

Determining Signal Type/Strength - VZAccess® Manager v5.x / 6.x (Windows®)

Here's how to determine the signal type and strength via VZAccess Manager v5.x / 6.x on a Windows computer.

Verizon Cloud

Verizon Cloud - Website - Delete Files in the Trash Can

Here's how to delete your files from the trash can on Verizon Cloud via the website.

Verizon Cloud - Website - Windows - Download Media

Here's how to upload, download and manage your media and documents via the Verizon Cloud website on your Windows computer.

Verizon Messages (Message+)

My Verizon Website - Print Text Messages

Here's how to print text messages from your computer via your My Verizon account.

Xbox

Initial Setup - Xbox - Nokia Lumia 928

Here's how to sign in or create a new Xbox account on your Lumia 928.

Initial Setup - Xbox SmartGlass - Nokia Lumia 928

Here's how to setup Xbox SmartGlass on your Lumia 928.

iMessage

Unable to Receive Text Messages from Apple Devices

If you've switched from an Apple to a non-Apple device, this troubleshooting info could help resolve messaging problems.

iTunes

Apple® Article - iPhone, iPad, or iPod not recognized in iTunes for Windows

If your iOS device won't connect to iTunes on your PC, view this info.

Syncing with iTunes

Here's how to sync the contacts, calendar, etc. on your iPhone /iPad with iTunes.

Syncing with iTunes - Info (Contacts, Mail Accounts, etc.)

Here's how to sync info (e.g., contacts, mail, etc.) with iTunes.

Syncing with iTunes - Media (Apps, Music, Movies, etc.)

Here's how to sync media (e.g., apps, music, movies, etc.) with iTunes.

Syncing with iTunes - Photos

Here's how to sync photos with iTunes.