Select Your Device
Apple® iPhone® X
Apple® iPhone® 8 Plus
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 8
Apple® iPhone® 7
Apple® iPhone® 6s
Samsung Galaxy S7
Apple® iPhone® 7 Plus
Apple® iPhone® 6s Plus
Samsung Galaxy S8
Moto Z Play Droid Edition
Verizon Wear24™
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Apple® iPhone® SE
Samsung Galaxy Note8
Samsung Galaxy S7 edge
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® 5s
Galaxy J7 / J7 V
DROID TURBO 2
Apple Watch® Series 3
Samsung Galaxy S® 4
Samsung Galaxy J3 Eclipse
LG K20™ V
Samsung Galaxy S8+
Moto Z Force Droid Edition
Pixel™, Phone by Google
Google Pixel 2
Apple® iPad® 2
Samsung Galaxy Note5
Verizon Ellipsis® 8
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy Note® 4
Verizon Wireless Home Phone
Apple® iPhone® 5c
Samsung Galaxy J3 (2016)
Google Pixel 2 XL
LG Revere® 3
Samsung 3G Network Extender
Verizon Ellipsis® 7
DROID MAXX by MOTOROLA
Droid Turbo by Motorola
Apple® iPhone® 5
V20™
Motorola moto z2 play
Jetpack® MiFi® 7730L
LG G6™
Samsung Gusto® 3
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Motorola moto z2 force edition
Samsung Galaxy J1™ Prepaid
Samsung Galaxy Core Prime™
Droid Turbo in Ballistic Nylon
Cadence by Kyocera
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
GizmoGadget™ by LG
LG G5
Pixel™ XL, Phone by Google
Verizon 4G LTE Broadband Router
Samsung Galaxy J3 V
Stylo™ 2 V
LG G4™
LG Exalt® LTE
DROID MAXX 2
Apple® iPhone® 4s
Pantech 4G LTE Global USB Modem UML290
Apple® iPhone® 4
ZenPad™ Z8
Verizon Ellipsis® Jetpack® MHS900L
Moto Z Droid Edition
Hum+ by Verizon
LG K8 V
LG G3
Verizon LTE Internet and Home Phone
Verizon MiFi® 4G LTE Global USB Modem U620L
Motorola moto e4
DuraForce PRO with Sapphire Shield
Microsoft Lumia 735
LG Optimus Zone™ 3 Prepaid
Samsung Galaxy Note® 3
Samsung Galaxy S6 edge +
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
PRIV™ by BlackBerry®
LG V10™
Samsung Galaxy S® 6 edge
LG Cosmos™ 3
Samsung 4G LTE Network Extender
Ellipsis® Jetpack® MHS800L
Galaxy J3 Mission Prepaid
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Samsung Galaxy S® III
Galaxy Tab E (8.0)
Apple® iPad® (9.7-inch)
Samsung Convoy® 4
Microsoft Surface 3
DuraXV
Samsung Convoy™ 3
Motorola moto e4 plus™
Verizon Wireless Home Phone T2000
GizmoPal® 2 by LG
Verizon Ellipsis® 10
BlackBerry® Bold™ 9930 smartphone
ZenPad™ Z10
Moto G Play
Verizon Global USB Modem USB730L
Verizon Verizon SmartHub with Voice
Verizon 4G LTE USB Modem 551L
GizmoPal™
Samsung Gear S3 frontier
DROID RAZR M by MOTOROLA
Galaxy Tab E
KYOCERA DuraXVLTE
LG V30®
Samsung Convoy™ 2
Brigadier™ by Kyocera
DROID MINI by MOTOROLA
Casio G'zOne Ravine® 2
BlackBerry Classic
Casio G'zOne Commando®
ASUS ZenPad™ Z8s
Apple® iPad Pro® (12.9-inch)
Apple® iPad mini™
Verizon 4G LTE USB Modem UML295
Ellipsis™ Jetpack® MHS815L
LG K4™ LTE
Kyocera DuraXV+
Apple® iPad Air® 2
HTC 10™
Apple® iPad mini™ with Retina display
LG Exalt™
Samsung Gusto® 2
LG Extravert™ 2
Apple® iPad Pro® (10.5-inch)
Verizon Ellipsis® 8 HD
ZenFone™ V Live
LTE Internet (Installed)
ASUS ZenFone™ V
HTC One® (M8)
Sony Xperia® Z3v
Moto G™ by Motorola
ZTE Blade™ Vantage Prepaid
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Casio G'zOne Commando® 4G LTE
ZTE Cymbal® LTE
LG G Pad 8.3 LTE
LG G Vista
LG G2
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Apple® iPad Pro®
Samsung Intensity™ II
DROID ULTRA by MOTOROLA
DROID INCREDIBLE 4G LTE by HTC
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Brightside™
HTC Desire® 530
Verizon Wireless USB760 Modem
LG Revere®
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Moto X™ by Motorola
HTC One M9
BlackBerry® Q10 smartphone
Gear S®
Motorola RAZR V3m
Toyota Connected Car
Samsung Galaxy Note® II
Sonim XP5
Samsung Galaxy Tab® 2 (7.0)
Gear S2
HTC Desire® 526
Samsung Galaxy S® 4 mini
Verizon Wireless AirCard® 595
Apple® iPad Pro® (9.7-inch)
Apple® iPad® with Wi-Fi + 4G
Apple® iPad mini® 4
Samsung Galaxy Tab®
Apple® iPad®
DROID RAZR by MOTOROLA
Samsung 4G LTE Network Extender 2
Samsung Galaxy Tab S2
Galaxy Note® Edge
ASUS ZenFone™ AR
Samsung Galaxy Tab S3
Verizon GizmoTab™
Samsung Convoy™
Humx
Apple® iPad Air®
G Pad™ 7.0 LTE
Moto E™ Prepaid
HTC Desire® 626
LG Octane™
LG G Pad™ X8.3
Samsung Galaxy Tab® (10.1)
Nokia Lumia 822
BlackBerry® Z10 smartphone
LG Cosmos™ 2
LG Accolade™
Samsung Galaxy Book
Moto X™ (2nd Gen.)
Samsung Galaxy Tab® 2 (10.1)
Nokia Lumia 928
Casio G'zOne Ravine®
BlackBerry® Z30 smartphone
Samsung Haven™
LG Exalt™II
Samsung Gusto®
DROID X by MOTOROLA
LG Revere® 2
LG enV®3
Samsung Intensity™ III
LG 4G LTE USB Modem VL600
Ellipsis® Kids
G Pad™ 10.1 LTE
Arlo Go
BlackBerry® Bold 9650 smartphone
Verizon Wireless AirCard® 595U USB Modem
Dell™ Vostro™ V13 Laptop
Verizon MiFi™2200 Intelligent Mobile Hotspot
HP Elite x2 1012
HTC One®
LG Terra™
Yealink One TalkSM IP DECT Phone Bundle
DROID RAZR MAXX HD by MOTOROLA
Nexus 6
Samsung Galaxy S® III mini
Samsung Galaxy Tab® 4 (10.1)
LG enV®2
Verizon Wireless UMW190 Global USB Modem
Verizon Ellipsis® 10 HD
Samsung Alias™ 2
Lancet™ for Android™
Samsung Galaxy Camera®
Nokia Lumia Icon
LG VX8300
Samsung Gear S3 classic
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy Tab® 4 (8.0)
Samsung Intensity™
DROID X2 by MOTOROLA
LG Cosmos™
Samsung Smooth™
Motorola XOOM™ 4G LTE
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
HTC One® (M8) for Windows®
Samsung Knack™
Casio G'zOne Boulder®
Delphi Connect with 4G LTE Mobile Hotspot
Motorola MOTO™ W755
Apple® iPad mini™ 3
Apple® iPad® with Retina display
Pantech Hotshot™
DROID BIONIC by MOTOROLA
Motorola Barrage™
DROID RAZR HD by MOTOROLA
Lancet™
Samsung SCH-u340
DROID 4 by MOTOROLA
Spartan GoCam™
LG Extravert™
LG enV® TOUCH
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Galaxy Note® 10.1
Samsung Galaxy Stellar™
Lucid™3 by LG
Samsung Galaxy Note® Pro
DROID RAZR MAXX by MOTOROLA
DROID INCREDIBLE 2 by HTC
LG Optimus Exceed™ 2
Sony Xperia® Z2
Nokia Lumia 2520
LG VX5500
Transpyre™ Prepaid
Samsung Fascinate™
Pantech Breakout™
Verizon Wireless UM175 USB Modem
HTC One® max
LG VX8360
Samsung Galaxy™ Stratosphere™
Hydro ELITE by KYOCERA
Samsung Galaxy Note® 10.1 2014 Edition
LG Optimus Zone™
DROID DNA by HTC
HTC One® remix
Verizon Wireless PC5750 PC Card
Motorola W385
Samsung Galaxy Tab® S
Pantech Perception™
LG VX5400
Samsung Illusion™
Samsung Galaxy™ Stratosphere™ II
Watch Urbane™ 2nd Edition LTE
Google Nexus 7
Enact™ by LG
DROID INCREDIBLE by HTC
Galaxy Nexus by Samsung
Samsung Galaxy View
Lucid™ by LG
Spectrum™ 2 by LG
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
LG Cosmos™ Touch
Pantech Jest™ 2
Samsung Gear S2 classic
LG VX8350
Samsung SCH-u410
HTC Desire® 612
Lexus Connected Car
Samsung Galaxy Tab® (7.7)
Lucid™2 by LG
Motorola XOOM™
Verizon Wireless CDM8975
Samsung SCH-u430
Motorola Adventure™ V750
Verizon Wireless G'zOne Type-S
Delphi Connect
LG VX5300
Casio G'zOne Rock™
Verizon Wireless Escapade®
Moto X™ - Designed by You (2nd Generation)
BlackBerry® Curve™ 9370 smartphone
LG Voyager™
BlackBerry Classic Non-Camera
Motorola RAZR V3c
LG VX6100
LG Dare™
LG Chocolate® Touch
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Motorola RAZR V3m in Gray
Luge™ by Motorola Prepaid
Motorola MOTO™ VU204
HP Spectre x2
LG VX5200
Pantech Caper™ Prepaid
Samsung Reality™
Samsung Galaxy Legend™
Motorola V325
LG VX3200
Verizon Wireless G'zOne Type-S Push to Talk without Camera
DROID XYBOARD 10.1 by MOTOROLA
Gateway® LT2016u Netbook
LG Chocolate® 3
Verizon Wireless Coupe™
Casio G'zOne Ravine® 2 Non-Camera
LG VX3300
Samsung SCH-a870
Moto X™ - Designed by You
Samsung SCH-u540
Motorola W315
Samsung SCH-a630
Samsung SCH-a650
Samsung Zeal™
Motorola Entice™
G'zOne Boulder™ Black and Silver
LG VX4650
Motorola V325i
Verizon Wireless PN-300
Verizon Wireless U630 PC Card
BlackBerry® Curve™ 9310 smartphone
Verizon XU870 Global ExpressCard®
LG Clout™
Pantech Marauder™
Windows Phone 8X by HTC
Samsung ATIV SE™
Samsung SCH-u550
HP® Mini 1151NR Netbook
DROID XYBOARD 8.2 by MOTOROLA
LG Optimus Exceed™
BlackBerry® Tour™ 9630 smartphone
Motorola MOTORAZR maxx Ve
Samsung SCH-a930
Nokia 2705 Shade™
DROID by MOTOROLA
Motorola V276
LG enV®
LG Chocolate®
THUNDERBOLT™ by HTC
LG VX8700
Samsung SCH-a950
Verizon Wireless CDM8950
Nokia 6315i
LG VX8100
Motorola Rapture™ VU30
Motorola E815
Samsung Sway™
Verizon Converged VOIP Device
Nokia 6205
Samsung SCH-a850
LG VENUS™
Samsung SCH-n330
HP® Mini 311-1037NR Netbook
BlackBerry® Storm2™ 9550 smartphone
LG Glance™
Verizon Wireless USB720 Modem
BlackBerry® 8830 World Edition smartphone
Motorola MOTOKRZR K1m
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
Motorola Rival™
LG Versa™
Samsung Alias™
BlackBerry® Curve™ 8530 smartphone
Samsung ATIV Odyssey™
Samsung SCH-a670
Samsung Omnia® II
Verizon Wireless Salute™
HTC Rhyme™
HTC Trophy™
Intuition™ by LG
Motorola C333
HTC Rezound™
Verizon Wireless V620
Jest™
Motorola V710
Nokia 2128i
Nokia 2705 Shade™ Non-Camera
Sierra Wireless AirCard® 580
LG VX6000
HP® Mini 110-3098NR Netbook
LG VX4500
Motorola V60p
Compaq® Mini CQ10-688nr Netbook
Samsung FlipShot®
Kyocera KX414
Nokia 3589i
Motorola C343
HP® Pavilion dm1-3010nr Notebook
LG Enlighten®
HP® Pavilion dm1-2010nr Entertainment Notebook
Motorola V60s
LG Vortex™
Samsung Gleam®
Verizon Wireless USB727 Modem
Samsung Juke
Nokia 6215i
Casio G'zOne Brigade®
Nokia 6015i Prepaid
DROID 3 by MOTOROLA
Revolution™ by LG
Verizon Wireless Blitz® Prepaid
Verizon Wireless Adamant™
HTC Ozone™ with TALKS™ for Verizon Wireless
Casio EXILIM
DROID 2 GLOBAL by MOTOROLA
DROID ERIS by HTC
DROID 2 by MOTOROLA
LG Ally™
Samsung Rogue™
Samsung Renown™
Samsung Trance™
BlackBerry® Curve™ 9330 smartphone
Samsung Continuum™
Samsung Omnia®
Verizon Wireless USB1000 Global USB Modem
Verizon Wireless Razzle™
Samsung Glyde™
Spectrum™ by LG
Pantech Crux™
Verizon Wireless V740 ExpressCard
DROID CHARGE by SAMSUNG
HTC Touch Pro™
Verizon Wireless UM150 USB Modem
DROID R2D2 by MOTOROLA
DROID PRO by MOTOROLA

Media Center FAQs

General Information
  1. Media Center provides apps and games for basic phones, as well as ringtones and Ringback Tones for both basic phones and smartphones.



  2. You can access Media Center with a basic phone. If you have a smartphone, there's an app store with similar content available on your phone.



  3. The apps available for download will vary by phone. Visit the Media Center on your phone to see what's available. To open the Media Center on your basic phone:

    1. Open the Menu on your phone.
    2. Select Media Store or Media Center.
    3. Select Apps.


  4. Yes, if your phone is receiving a signal, you should be able to access Media Center. If your downloaded Media Center app doesn't require a network connection, you can use the app anywhere.



  5. No, incoming calls will automatically be forwarded to your voicemail while you're downloading an app. Downloading won't be interrupted.



  6. If the app doesn't require a network connection, you may answer the call. The incoming call will automatically pause the app. Once your call is complete, you have the option to resume using the app. You won't have to miss a call.



  7. No, you can only buy games from the Media Center section on your phone.



Airtime and Megabyte Usage
  1. Yes, data or megabyte usage charges will apply. The data or megabytes you use browsing in the Media Center for an app and downloading apps are applied to your monthly usage. If you're on a plan that bills data usage as megabytes, you'll be charged for megabyte usage in accordance with your plan.

    If you’re concerned about data overages, consider using Safety Mode on the new Verizon Plan.



  2. Most apps take approximately 1 minute or .24 Megabytes to download. App download times and megabytes used will vary based on the app size.



  3. It depends on the app. Some apps don't incur data or megabyte charges during usage. However, there are some apps that will require your phone to make a network connection for purposes such as retrieving and posting high scores, updating daily horoscopes or playing games against other subscribers. In these instances data or megabyte charges are incurred. Apps that incur airtime or megabyte charges during use are denoted in the description of the app on Media Center.

    If you're concerned about data overages, consider using Safety Mode on the new Verizon Plan.



  4. Apps that were downloaded as subscriptions will be charged data or megabytes while being removed (canceled). Apps that were downloaded as purchases don't incur data or megabyte charges during removal.



Managing Apps
  1. It will depend on the size of the app and the storage capabilities of your phone.



  2. Yes, you can change them at any time. Remove old ones, add new ones; you can personalize your phone any way you wish.



  3. Downloaded apps can only be used on the phone they were downloaded to. When you upgrade to a new phone, you’ll have to redownload any apps that you had downloaded onto your previous phone (even if they were downloaded as part of an unlimited or long-term agreement).

    Use My Media Retrieval to back up your Media Center content so you don’t have to pay for it again.



  4. Disabling an app removes the app from memory, but retains the usage and purchase information. If you only need to free up some memory but want to be able to access the app at a later time, use Disable. To restore a disabled app, go to Options, select the app and select Restore. If the app you disable is a subscription, you'll continue to be charged the recurring subscription fee while it's disabled.

    Removing an app deletes it completely from your phone's memory. To restore it, you'd have to download it and pay for it again (if not free). Data charges (depending on your price plan) apply while removing a subscription app. If you remove a wallpaper app from your phone you may delete all content that was downloaded through that wallpaper app. To retain the wallpaper for any such app, you must disable rather than remove the wallpaper app.



Pricing/Billing
  1. There's no monthly fee to use Media Center. You pay per content item at the time of download. Each item has specific pricing. Data charges (depending on your price plan) apply while browsing for and downloading content on your phone. Some apps incur data charges during use and removal. To view each app's pricing options, visit the Media Center.



  2. The pricing options for Media Center apps vary. Unlimited use only applies to the original device that the app is downloaded to. Some of the most common options include:

    • Demo - Try the app free for a set number of uses (1-5), a predetermined time of use (1-10 minutes), or an elapsed time on the phone (1-24 hours).
    • Subscription - Unlimited use of the app with a recurring fee.
    • Purchase - Apps billed on 1 of 4 following price models:
      • Number of uses - use the app a specific number of times or unlimited use
      • Expiration date - use the app until a specified date or time
      • Number of days - use the app for a fixed number of days
      • Elapsed time - use the app for a fixed number of minutes


  3. Media Center purchases will appear under the Usage and Purchases section on the bill and will be listed as a Media Center/App Download.



  4. You'll need to remove the item you purchased to end recurring monthly charges for it.



Ringtones
  1. To get ringtones from the Media Center onto your basic phone:

    1. Access the Media Center shopping menu on the phone.
    2. Select Shop Apps.
    3. Select Tunes & Tones.
    4. Select the desired ringtone app.
    5. Select the desired pricing option.
    6. When finished downloading the chosen credits or uses, you will receive the message "App installed successfully. Would you like to run it now?" Select Yes.
    7. You are now able to search through the app to locate the specific tone you wish to download. After selecting the desired tone, it will be downloaded to the phone and saved to the local memory on the phone.
    8. Access the appropriate menu on the phone to change the ringer and select the downloaded ringtone as the default ringer.

    You've successfully downloaded a ringtone from Media Center.



  2. Some apps will refer to a number of "uses" when selecting pricing options. The word "uses" is synonymous with credits. The number of credits required for each ringtone will vary, but it's only a one-time cost to purchase a ringtone. Once you have downloaded the ringtone to the phone, it's stored on the local memory on the phone. You can keep the ringtone indefinitely on that phone without incurring any other charges.



  3. Visit our Verizon Tones How to Use Guide to learn how to browse for content in the Media Center.



  4. No. The ringtone apps offered through Media Center have approved tones that have been optimized for use on the Verizon Wireless network. Other websites offer ringtones that may work, but we are unable to provide assistance to customers using those services.



  5. Refer to our Verizon Tones How to Use Guide to learn how to access the app on your smartphone.



Games
  1. Occasionally, we offer "demo" versions of games. When available, downloading a demo version allows you to use games on a trial basis without purchasing the game. Demos have an expiration date based on one of the following criteria:

    1. Number of uses (1-5)
    2. Expiration date
    3. Elapsed time (1-24 hrs)


  2. Purchasing a "subscription" provides access to a game for a limited period of time with billing reoccurring on a daily, monthly or annual basis depending on the specific game.

    The unlimited option provides access whenever and however long you wish to play the game for a one-time fee. This unlimited access applies only to the device you download the app to.



  3. Networked games, typically multi-player games, require connecting to a network for usage. Data charges apply for use of networked games.

    If you're concerned about data overages, consider using Safety Mode on the new Verizon Plan.



  4. To get top-selling games on your basic phone:

    1. Go to Menu on your phone.
    2. Select Media Store or Media Center.
    3. Select Games or Apps.
    4. Select Get New App.
    5. Select Top Sellers.
    6. Select a game.
    7. Follow the onscreen instructions to download the game of your choice.


  5. We offer several types of gaming options, including single-player, multi-player, downloadable and networked games.



  6. On your basic phone:

    1. Open the Menu.
    2. Select Media Store or Media Center.
    3. Select Games or Apps.
    4. Select the Search option.
    5. Enter the game title you're looking for.


Tools and Apps
  1. Tools & Apps are fun, user-friendly apps that you can download right to your Verizon Wireless basic phone to keep you organized, stay in touch, and be productive.



  2. No, the apps can only be viewed on the phone.



  3. No, apps can only be purchased on the phone.



Wallpapers
  1. Wallpaper apps provide access to cool screensavers to download right onto your Verizon Wireless phone's screen. Personalize your phone with your own personality!



  2. New wallpaper apps can be downloaded from the Pix & Videos category. Pix & Videos provides the fastest option of downloading wallpaper:

    1. Simply select Get New Pix, then New Provider.
    2. Download the app of your choice.
    3. In addition to the categories mentioned above, there are "Top Sellers" and "Featured Pix" sub-categories that highlight the most popular wallpaper app providers and pictures.


  3. No, you can't.



  4. Wallpaper apps from the Media Center can be downloaded to basic phones. Smartphones can access downloadable wallpapers through the phone's app store.



  5. To set a picture as a wallpaper on your basic phone:

    1. Open Pix & Flix.
    2. Select My Pictures
    3. Highlight the desired picture. 
    4. Open the Options menu. 
    5. Scroll down to Set As.
    6. Press OK to set the picture as either your main or front wallpaper.

    You've successfully changed the wallpaper on your basic phone.



  6. All wallpaper that has been downloaded may be accessed in "My Pictures" under the "Pix & Flix" category.



Was this helpful?    

Still Have Questions?


Visit the Community Forums

Ask questions, or share your opinions on Verizon Wireless products and services.

Visit the Community

Talk to us on Twitter

Got something to ask us? We're happy to help.

Tweet @VZWSupport

Connect with us on Facebook

Post a question and get a response from a Verizon Expert.

Ask on Facebook Messenger

Get help at a store

Visit a store to get detailed and personal assistance from a Verizon expert.
isTealiumFlag=true