Select Your Device
Apple® iPhone® 8 Plus
Apple® iPhone® 8
Apple® Watch Series 3
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Samsung Galaxy S® 6
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S8
Apple® iPhone® 6s Plus
Samsung Galaxy S® 5
Samsung Galaxy S7 edge
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Moto Z Play Droid Edition
Apple® iPhone® 5s
Apple® iPhone® SE
DROID TURBO 2
Samsung Galaxy Note5
Samsung Galaxy S® 4
Samsung Galaxy S8+
Galaxy J7 V
Pixel™, Phone by Google
Samsung Galaxy J3 Eclipse
Samsung Galaxy Note® 4
Moto Z Force Droid Edition
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5c
Samsung 3G Network Extender
Samsung Galaxy J3 (2016)
Verizon Ellipsis® 8
Apple® iPhone® 5
LG Revere® 3
LG K20™ V
Verizon Ellipsis™ 7
Samsung Gusto® 3
Apple® iPad® 2
Droid Turbo by Motorola
Samsung Galaxy J1™ Prepaid
Pixel™ XL, Phone by Google
LG G4™
Samsung Galaxy J3 V
Samsung Galaxy Note8
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
DROID MAXX by MOTOROLA
Droid Turbo in Ballistic Nylon
Verizon Wireless Home Phone
LG V10™
Samsung 4G LTE Network Extender
Samsung Galaxy Core Prime™
LG G5
Apple® iPhone® 4
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
LG G3
Apple® iPhone® 4s
GizmoGadget™ by LG
Jetpack® MiFi® 7730L
LG G6™
Samsung Galaxy S6 edge +
V20™
Ellipsis™ Jetpack® MHS800L
Verizon MiFi® 4G LTE Global USB Modem U620L
GizmoPal® 2 by LG
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy S® 6 edge
Verizon 4G LTE Broadband Router
Verizon LTE Internet and Home Phone
Stylo™ 2 V
Moto Z Droid Edition
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Galaxy Note® 3
LG Cosmos™ 3
DROID MAXX 2
Samsung Convoy® 4
LG Optimus Zone™ 3 Prepaid
Hum+ by Verizon
Motorola moto z2 play
LG Terra™
GizmoPal™
PRIV™ by BlackBerry®
Samsung Galaxy S® III
DuraForce PRO with Sapphire Shield
Microsoft Lumia 735
LG K8 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Verizon 4G LTE USB Modem 551L
Verizon Verizon SmartHub with Voice
Galaxy Tab E (8.0)
moto z2 force edition
Verizon Ellipsis® Jetpack® MHS900L
Moto G Play
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
DuraXV
Verizon Ellipsis® 10
Ellipsis™ Jetpack® MHS815L
BlackBerry® Bold™ 9930 smartphone
DROID MINI by MOTOROLA
DROID RAZR M by MOTOROLA
Casio G'zOne Commando® 4G LTE
Verizon Global USB Modem USB730L
LG Extravert™ 2
Samsung Convoy™ 3
Moto G™ by Motorola
ZenPad™ Z10
Brigadier™ by Kyocera
Microsoft Surface 3
LG G Vista
LG G2
LG K4™ LTE
moto e4 Prepaid
Kyocera DuraXV+
Casio G'zOne Ravine® 2
LG Exalt® LTE
Samsung Gear S3 frontier
Galaxy J3 Mission Prepaid
DROID 3 by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Apple® iPad® (9.7-inch)
LG Exalt™
HTC One® (M8)
iPad® Air 2
LTE Internet (Installed)
Verizon Wireless Home Phone T2000
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Convoy™ 2
BlackBerry Classic
HTC 10™
HTC Desire® 530
Samsung Gusto® 2
Verizon Wireless AirCard® 595
LG G Pad 8.3 LTE
Samsung Intensity™ II
Samsung Brightside™
HTC One M9
DROID by MOTOROLA
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Verizon Ellipsis™ 8 HD
Sony Xperia® Z3v
Galaxy Note® Edge
DROID ULTRA by MOTOROLA
Moto E™ Prepaid
Motorola moto e4 plus™ Prepaid
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
iPad® Pro
HTC Desire® 526
Apple® iPad® mini with Retina display
Samsung Galaxy S® 4 mini
DROID TURBO 2 - Designed by You
Apple® iPad Pro® (10.5-inch)
Samsung Galaxy Note® II
ZenPad™ Z8
BlackBerry® Z10 smartphone
Gear S2
BlackBerry® Q10 smartphone
Nokia Lumia 928
Apple® iPad Pro® (9.7-inch)
Nexus 6
HTC Desire® 626
iPad® mini 4
LG Revere®
LG Octane™
Verizon Wear24™
Verizon Wireless USB760 Modem
ASUS ZenPad™ Z8s
DROID INCREDIBLE 4G LTE by HTC
Apple® iPad Pro® (12.9-inch)
G Pad™ 10.1 LTE
Humx
Moto X™ (2nd Gen.)
LG Vortex™
Samsung Galaxy Tab® 2 (7.0)
G Pad™ 7.0 LTE
LG Cosmos™ 2
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID RAZR by MOTOROLA
Samsung Galaxy Tab S2
LG G Pad™ X8.3
Samsung Intensity™ III
Nokia Lumia 822
Gear S®
Motorola RAZR V3m
BlackBerry® Z30 smartphone
ASUS ZenFone™ AR
Moto X™ by Motorola
Samsung Galaxy Tab® 2 (10.1)
LG Revere® 2
Apple® iPad® with Wi-Fi + 4G
Casio G'zOne Ravine®
Apple® iPad® Air™
HTC One®
DROID RAZR MAXX HD by MOTOROLA
LG Accolade™
Samsung Galaxy Book
LG 4G LTE USB Modem VL600
Samsung Convoy™
LG enV®3
LG Exalt™II
Samsung Gusto®
Arlo Go
Samsung Haven™
Cadence by Kyocera
Verizon GizmoTab™
Samsung Galaxy Tab®
Apple® iPad® mini
Samsung Galaxy Tab® (10.1)
Samsung Galaxy Tab S3
Nokia Lumia Icon
BlackBerry® Bold 9650 smartphone
Sonim XP5
LG Optimus Zone™ 2 Prepaid
LG Migosm
Samsung Galaxy Tab® 4 (10.1)
Samsung Galaxy S® III mini
Dell™ Vostro™ V13 Laptop
DROID X by MOTOROLA
HTC One® (M8) for Windows®
Ellipsis® Kids
Spartan GoCam™
Samsung Illusion™
Lancet™ for Android™
Motorola Barrage™
Motorola MOTO™ W755
Samsung Galaxy Tab® 4 (8.0)
BlackBerry® Tour™ 9630 smartphone
Apple® iPad®
LG VX8300
Motorola XOOM™ 4G LTE
LG Optimus Exceed™ 2
LG enV®2
iPad® mini 3
DROID DNA by HTC
Samsung Galaxy Camera®
Verizon Wireless USB720 Modem
Samsung Alias™ 2
Transpyre™ Prepaid
Delphi Connect with 4G LTE Mobile Hotspot
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID X2 by MOTOROLA
DROID 4 by MOTOROLA
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Knack™
Pantech Hotshot™
Pantech Perception™
Samsung Galaxy Stellar™
Samsung Smooth™
LG VX5500
DROID RAZR MAXX by MOTOROLA
Apple® iPad® with Retina display
Verizon Wireless UMW190 Global USB Modem
Samsung Galaxy Tab® S
Pantech Breakout™
DROID RAZR HD by MOTOROLA
LG Cosmos™
Lancet™
LG Extravert™
Verizon Wireless AirCard® 595U USB Modem
Sony Xperia® Z2
Nokia Lumia 2520
LG enV® TOUCH
Samsung Intensity™
Verizon Wireless UM175 USB Modem
BlackBerry® Storm2™ 9550 smartphone
HP Elite x2 1012
DROID INCREDIBLE 2 by HTC
Samsung Gear S3 classic
Samsung Galaxy™ Stratosphere™ II
Casio G'zOne Boulder®
Watch Urbane™ 2nd Edition LTE
Enact™ by LG
LG Cosmos™ Touch
Samsung SCH-u340
Pantech Marauder™
Samsung Galaxy Note® 10.1
HTC One® max
Lucid™3 by LG
Samsung Galaxy Note® 10.1 2014 Edition
DROID CHARGE by SAMSUNG
Hydro ELITE by KYOCERA
Samsung Alias™
Galaxy Nexus by Samsung
THUNDERBOLT™ by HTC
Google Nexus 7
HTC One® remix
LG VX5400
DROID BIONIC by MOTOROLA
Samsung Galaxy™ Stratosphere™
Pantech Jest™ 2
Spectrum™ 2 by LG
Samsung Galaxy Note® Pro
Samsung Galaxy View
Intuition™ by LG
Casio G'zOne Rock™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Windows Phone 8X by HTC
Motorola W385
LG VX8360
ZTE Cymbal® LTE
Samsung Galaxy Tab® (7.7)
Verizon Wireless USB727 Modem
Samsung Fascinate™
BlackBerry® 8830 World Edition smartphone
Lucid™ by LG
Samsung Juke
DROID INCREDIBLE by HTC
BlackBerry® Curve™ 9330 smartphone
Verizon Wireless G'zOne Type-S
HTC Desire® 612
BlackBerry® Curve™ 8530 smartphone
Lucid™2 by LG
LG Chocolate®
Verizon Wireless UM150 USB Modem
LG Voyager™
Casio G'zOne Brigade®
DROID 2 GLOBAL by MOTOROLA
Verizon Wireless PC5750 PC Card
Pantech Caper™ Prepaid
LG Optimus Zone™
Verizon Wireless CDM8950
LG VX8350
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX5300
Samsung SCH-u410
Samsung ATIV Odyssey™
BlackBerry® Curve™ 9310 smartphone
Samsung Gear S2 classic
Samsung Galaxy Legend™
LG Chocolate® Touch
HTC Rhyme™
Verizon Wireless Razzle™
Samsung Reality™
HP Spectre x2
Moto X™ - Designed by You
Moto X™ - Designed by You (2nd Generation)
Samsung ATIV SE™
Delphi Connect
Verizon Wireless CDM8975
DROID 2 by MOTOROLA
Pantech Crux™
Samsung SCH-a870
Samsung SCH-u430
Motorola W315
Samsung FlipShot®
BlackBerry Classic Non-Camera
Spectrum™ by LG
LG Dare™
Motorola MOTOKRZR K1m
DROID XYBOARD 10.1 by MOTOROLA
Verizon Wireless Escapade®
LG VX6100
LG Ally™
DROID PRO by MOTOROLA
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola V325
DROID XYBOARD 8.2 by MOTOROLA
Samsung SCH-a670
Samsung SCH-u540
Verizon Wireless Coupe™
LG Clout™
LG VX3200
LG Enlighten®
Verizon Wireless V740 ExpressCard
Sierra Wireless AirCard® 555D
HP® Mini 1151NR Netbook
LG VX5200
Samsung Omnia® II
Verizon Wireless Salute™
Revolution™ by LG
LG enV®
Motorola E815
LG Chocolate® 3
Sierra Wireless AirCard® 580
LG VX8700
LG Optimus Exceed™
Motorola V60s
Casio EXILIM
Motorola XOOM™
Nokia 6205
Luge™ by Motorola Prepaid
LG Versa™
Samsung SCH-a310
HTC Trophy™
Nokia 2705 Shade™ Non-Camera
Motorola RAZR V3m in Gray
Motorola MOTO™ Z6c World Edition
Verizon AD3700 Global USB Modem
HTC Rezound™
G'zOne Boulder™ Black and Silver
Casio G'zOne Ravine® 2 Non-Camera
DROID ERIS by HTC
Samsung Rogue™
Verizon Wireless USB1000 Global USB Modem
Motorola RAZR V3c
Motorola MOTO™ Z6cx World Edition without Camera
LG VX3300
Samsung SCH-a650
LG VX4500
BlackBerry® Curve™ 9370 smartphone
Samsung Zeal™
Gateway® LT2016u Netbook
DROID R2D2 by MOTOROLA
Samsung SCH-a630
Samsung SCH-a950
Samsung Sway™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Motorola V710
Samsung Glyde™
Motorola V325i
Motorola Rival™
Nokia 2285
LG VX4650
Samsung Continuum™
Nokia 6015i Prepaid
Samsung Trance™
Samsung SCH-a850
LG V
Nokia 2705 Shade™
Motorola Entice™
LG VX6000
HP® Mini 110-3098NR Netbook
Compaq® Mini CQ10-688nr Netbook
Samsung Gleam®
Samsung SCH-u550
HP® Mini 311-1037NR Netbook
LG Glance™
Nokia 3589i
Samsung Omnia®
Verizon Wireless PN-300
Motorola Rapture™ VU30
Verizon Converged VOIP Device
Samsung SCH-a930
LG VENUS™
Nokia 6215i
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung Renown™
Verizon Wireless U630 PC Card
Nokia 6315i
Samsung SCH-n330
HP® Mini 210-1076NR Netbook
Motorola V325xi
Verizon Wireless Blitz® Prepaid
Nokia 6236i
HTC Touch Pro™
Motorola V276
Verizon Wireless V620
Nokia 2128i
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
LG VX8100
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Toyota Connected Car
Motorola C333
Jest™
KYOCERA DuraXVLTE
Motorola V60p
Lexus Connected Car
ASUS ZenFone™ V
Kyocera KX414
Motorola C343
HP® Pavilion dm1-3010nr Notebook
HP® Pavilion dm1-2010nr Entertainment Notebook
Verizon Wireless Adamant™
ZTE Blade™ Vantage Prepaid
Google Pixel 2
Google Pixel 2 XL
LG V30®

Accessories

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty Overview
[General Information]
Find information about the following equipment protection options: Total Equipment Coverage, Wireless Phone Protection and Extended Warranty.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise in need of replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Device Return Instructions
[General Information]
Easy to follow, step-by-step instructions for returning a device to Verizon Wireless.
Equipment Protection / Insurance FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Activate a Phone You Already Own - BYOD
[General Information]
Learn how to bring your own phone to your account online through My Verizon.
Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
How to Use Guide: Verizon Cloud
[How to Use Guide]
Get step-by-step instructions for how to sign up for and manage Verizon Cloud online. Learn how to upload contacts, pictures, videos, music, documents and more.
Activating Your 4G LTE Phone - Existing Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 3:07
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
How to Switch Phone Numbers Between Devices on Your Account
[General Information]
See how to swap phones on your account through My Verizon.
Activating Your 4G LTE Smartphone
[How to Use Guide]
Follow these instructions to activate your new or Certified Pre-Owned 4G LTE smartphone.
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
Getting Started with Your New Smartphone - Upgrade
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 2:00
Account Sync Settings - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
If you're not receiving email and app notifications, view this info on sync settings.

Alerts & Reminders

Manage Alerts / Notifications - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
View this info to change the notification sound for incoming calls and/or messages.

Back Up & Transfer Content

Transfer Your Contacts & Media
[General Information]
Download our new Content Transfer App. Learn how to easily transfer contacts, pictures, videos and more when switching phones.
Use the Content Transfer app to move your content from your old phone to your new phone
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Access Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Download and install the Content Transfer App to your Android Smartphone to assist with transferring contacts and media between devices.
Transfer Data via Android Beam™ - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
To wirelessly transfer data from your Turbo 2 to another NFC-capable device, view this info.

Basics

What Is 4G LTE?
[Video]
We take to the streets of NYC and ask some hard-hitting questions: What does 4G LTE stand for? 3G vs. 4G?do you know the difference? What does the G in 4G stand for? Still confused after watching the video? You might need a quick Wireless Workshop. About the Get Smartphone Smart Series Most of us are...
Length: 2:26

Battery & Power

Battery Tips and Tricks for Your DROID TURBO 2 by Motorola
[Video]
Get the most out of your battery by learning power saving tips on your Droid Turbo 2 by Motorola.
Length: 1:37
Battery Issues - Battery Usage
[Device-Specific Instructions]
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Overview - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.
Soft Reset - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
Can I use other Verizon chargers with a Droid Turbo 2?
[Community]
Recently purchased a droid2 turbo charge, question.......can I use other Verizon chargers with this phone and can I use the turbo charger with other Verizon phones and tablets?

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Setting up Bluetooth on Your DROID TURBO 2 by Motorola
[Video]
Learn how to pair your Droid Turbo 2 by Motorola to Bluetooth.
Length: 1:23
Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
Bluetooth® Pairing Guide
[Device-Specific Instructions]
Bluetooth® Discovery Mode - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
To make your Turbo 2 visible to Bluetooth devices, view this info.
How do I listen to podcasts on car bluetooth with a Droid Turbo 2?
[Community]
I have a Droid Turbo 2.  I downloaded some podcasts that I would like to listen to through my Bluetooth in my car.  Help!
What is Driving Mode Detection?
[Community]
I paired a Fitbit to my Motorola Turbo and it's asking if I want to set it up for driving mode detection. What is that?
Why Won't My Turbo 2 Connect Automatically To Car Bluetooth?
[Community]
Anybody else experiencing this or heard of a solution. New Turbo 2, had less than a week.  Paired it with car Bluetooth, seemed to go fine.  But everytime I get in car, the phone won't connect to the Bluetooth automatically.  I can go through the car audio menu and the phone shows up as...
Why wont wi-fi work when a device is tethered via bluetooth?
[Community]
When I tether my pad to my phone using Bluetooth, it tells me it cannot do that with Wifi turned on.  It then forces me to turn off the wifi.  This leads to the problem that when I go home my phone will not connect automatically to my home network because the wifi is turned off.  Is there...

Calendar

Why didn't my calendar transfer to my new device?
[Community]
Hi everyone.  So I got the Droid Turbo 2 today.  I was assured that my calendar would transfer to new phone.  So I get home and it did not.  I use Digical.  It's weird..there are entries but they are old entries that I had deleted.  It's almost like it reverted to a previous...

Calling & Dialing

Wi-Fi Calling FAQs
[FAQs]
Make and receive calls over a Wi-Fi network if cellular service isn't available. Enjoy free calls to any number in the US even while traveling internationally.
Remove a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Verizon Messages - HD Video Calling
[Video]
Verizon Messages now offers HD voice and video calling on your tablet, right through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46
Making Calls on Your DROID TURBO 2 by Motorola
[Video]
Learn how to call and message using Bluetooth® and contacts on your Droid Turbo 2 by Motorola.
Length: 3:03
Call Waiting - Smartphone
[Device-Specific Instructions]
Call History - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
To view or clear the call history on your Turbo 2, check out this info.
Auto Reject or Ignore Call - Android
[Device-Specific Instructions]
Add a Speed Dial - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
Call a Number - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
Can I Facetime with my Driod Turbo 2?
[Community]
My son has and IPhone and I have the droid turbo2. Is there a way that I can FaceTime with him?  I have a new granddaughter so if this is possible I would appreciate your help!
DTMF - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
If you're dialing into an automated system and your dialpad entries aren't recognized, view this info.
How do I get the phone icon back on my device?
[Community]
I deleted my phone receiver pic off of my phone and now I can't answer calls. How do I put it back?
Redial - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
Why can't I talk and use mobile data at the same time?
[Community]
My old Droid turbo would let me use my mobile data while talking on the phone. My Turbo 2 will not. Why?
Why does my Droid Turbo 2 answer when my Vonage phone rings?
[Community]
My Vonage (VIOP) phone is connected to my wireless router. When one of the wireless phones connected to that router rings, my Droid Turbo 2 also rings and I can answer on either. My Droid is connected to my wireless router wifi at home to save on data. Vonage has call forwarding turned off. Is there a...

Camera, Photos & Videos

HDMI Format - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
Google™ Photos
[Device-Specific Instructions]
DLNA Settings - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
Camera Settings Support
[Device-Specific Instructions]
Can I get my device to save photos to my SD card?
[Community]
Is there someway to have the Turbo  2 automatically save all the phone pictures to the SD card.  I can see how to move the pics manually from the Apps menu, but it would be much better if they were saved there without having to think about it.
Can my device add a location to my photos?
[Community]
II want to take a photo and add a gps coordinate to the picture. Can the Droid Turbo do this?
How can I transfer photos from my phone to my PC?
[Community]
How can I transfer photos from my phone to my PC?
How do I delete photos from my gallery?
[Community]
I have not figured out how to delete photos from the gallery on my phone, does anyone have the answer?
How do I move pictures from my laptop to my Droid Turbo 2?
[Community]
how to move pictures from laptop to droid?
How do I send a picture in text?
[Community]
How do I send a picture in a text message
How do I share or preview images while still in the camera app?
[Community]
Hi - I have a new Moto Turbo Droid 2, and cannot find an option that I'm certain is there somewhere in the camera app. On my Samsung S4 (work phone) it is very quick and easy to take a picture, and preview the image, and alsoshare that picture instantly directly from the camera app.The option...
How do I take a screen shot?
[Community]
Can anyone tell me how I can take a screen shot of something (say an email) on the Droid 2???? HEEEEEELP
How do I transfer pics from my Razr Maxx to my Turbo 2?
[Community]
How do I transfer photos from droid razor maxx to turbo 2?
Is it possible to access my photo gallery immediately after taking pictures?
[Community]
on my htc and on other phones, after you take a picture, a button appears in the bottom right hand side of the sign where you can tap on it to launch your photo gallery. is that possible with the droid turbo 2?
Why is my Droid Turbo 2 pausing videos?
[Community]
My brand new Droid Turbo 2 is pausing videos in one second increments. I hit play, it plays then pauses. I have restarted the devic, same issue. Please help.

Computer/PC Connectivity

Contacts

Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts by using your My Verizon account.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Check for Duplicate Contacts Stored in Multiple Accounts - Android® Smartphone
[Device-Specific Instructions]
If you are using multiple backup options on your device and have duplicate contacts, view this info. For any other issues you are having with your device, visit our Troubleshooting Assistant.
Choose Contacts to Display on Device
[Device-Specific Instructions]
If your phone is displaying duplicate contacts, view this info. For other issues you are having with your device, visit our Troubleshooting Assistant.
Edit a Contact - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
Add a Contact - Push To Talk Plus
[Device-Specific Instructions]
Delete a Contact - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
Add a Contact - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
How do I delete a contact on my Droid Turbo 2?
[Community]
how to delete contacts from a Droid turbo 2
How do I delete a photo from a contact on my Droid Turbo 2?
[Community]
How do I delete a photo from a contact in my turbo 2.  The options I am finding is to change, select from phone or select from cloud.
How do I get contacts from the cloud to my device?
[Community]
How do I get my contacts that are on the cloud to download to my phone without going thru a computer?
How do I transfer contacts from an iPhone to a Droid Turbo 2?
[Community]
how can I import contacts from my old iphone 4. I've tried going through the cloud. I can get my photos by backing up the iPhone but no contacts. Ive tried using the transfer tool but my Turbo 2 doesn't pick up the iphone after scanning the code.
Why can't I see all of my contacts on my Droid Turbo 2?
[Community]
why can't I see all of my contacts on my droid turbo 2?

Data

Bonus Data FAQs
[FAQs]
Learn the about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions
[FAQs]
PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Off / On Facebook Video Auto Play
[Device-Specific Instructions]
Conserve Data Usage - Google+
[Device-Specific Instructions]
Data Roaming - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]

Date & Time

Date and Time Settings - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
If your TURBO 2 shows the incorrect date and/or time, view this info to correct it.
Auto Date and Time - Android®
[Device-Specific Instructions]
If you want your smartphone to automatically populate the date and time based on your location, view this info.

Device ID & Info

Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
How to Use Guide: Identifying Device Damage
[How to Use Guide]
A How to Use guide about identifying device damage.
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
View Phone Info - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
Check for Physical Damage
[Device-Specific Instructions]
View MAC Address - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
Does the Droid Turbo 2 come with a headset?
[Community]
I've just ordered the Droid Turbo 2 which came out a few days ago. My Verizon store did not have one in the store yet, so there were some questions they could not answer. What I'm wondering is if this device comes standard with a headset as most phones I've bought over the years do?  The SAR level...

Device Settings

Manage Interruptions - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
If you're not receiving calls or alerts for your texts and email, view this info.
Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Configure Company Name ID
[Device-Specific Instructions]
Can my device add a location to my photos?
[Community]
II want to take a photo and add a gps coordinate to the picture. Can the Droid Turbo do this?
How can I make a comparison between different models of a device?
[Community]
is there a comparison between models sheet so it would show each model's specs side by side
How do I change the color of the top and bottom of the screen?
[Community]
The phone was in my pocket pressing a bunch of the buttons because it unlocks itself all the time now the top and bottom of my screen is orange and its really annoying and I want to change it back to what it was before........black blue????   This is so stupid & ridiculous.
How do I delete photos from my device without deleting them from the SD card?
[Community]
After I move photos to an SD card, how can I delete them off my device without deleting them from the SD card?
How do I download photos from my new device to my computer?
[Community]
Late last year I upgraded my Motorola Droid smartphone to a newer version and now I can't download the photos on my phone to my computer even though I purchased the corresponding data cable. When I connect up using the cable and a USB port I can only see the name of the phone but no folders or files....
How do I restore deleted messages?
[Community]
How do I restore deleted message on my Droid turbo two ? I have Verizon wireless and the cloud..
How do I transfer pictures to my computer?
[Community]
How do I transfer pictures from my droid turbo 2 to my computer?
How much RAM does the Droid Turbo 2 have?
[Community]
how many gb in  ram does the droid turbo 2 have?
Turn Screen Inversion On / Off - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
If the color scheme on your TURBO 2 is reversed, view this.
Why does my device reset after the security update?
[Community]
I applied the 25.201.6.kinzie update on June 7. This was the May 1, 2017 security update. Since then, my DT2 has restarted twice. Anyone else experiencing these restarts?
Why does the flahslight keep turning on on my Droid Turbo 2?
[Community]
I have a Droid Turbo 2 and notice a flashlight comes on while I have it mounted on my motorcycle. Is there a way to disconnect the flashlight? There is NO app downloaded for a flashlight.
Why won't my Turbo 2's flashlight come on when I shake it?
[Community]
I give it the 2 quick shakes but nothing. I had a previous Turbo and it worked great. Any ideas?

Email/Gmail

Email Set Up on Your DROID TURBO 2 by Motorola
[Video]
Learn how to set up email quickly and efficiently on your Droid Turbo 2 by Motorola.
Length: 2:35
Standard Email Messaging Ports
[Device-Specific Instructions]
Delete Gmail™ Messages - Android® 
[Device-Specific Instructions]
View Gmail™ Messages - Android™
[Device-Specific Instructions]
Gmail™ Notifications - Android® 
[Device-Specific Instructions]
Gmail™ Sync - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
Reply to a Gmail™ Message - Android™
[Device-Specific Instructions]
Gmail™ Auto Signature - Android® 
[Device-Specific Instructions]
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

Find My Phone

Turn Find My Device On / Off - Android®
[Device-Specific Instructions]
Remotely Lock Device - Find My Device - Android®
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Erase Device - Find My Device - Android®
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Ring Device - Find My Device - Android®
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Locate Device - Find My Device - Android®
[Device-Specific Instructions]
If you would like to locate your device remotely, view this info.

Gestures & Motions

Gestures - Google Maps™
[Device-Specific Instructions]

Google Backup & restore

GPS & Location Based Services

E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Find Driving Directions - Google™ Maps
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Find Current Location - Google Maps™
[Device-Specific Instructions]
Download an Offline Map (Google Maps™)
[Device-Specific Instructions]
GPS Location Settings - Android®
[Device-Specific Instructions]
Add Layers - Google Maps™
[Device-Specific Instructions]

Home Screen

Add Widgets to Home Screen - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
To add a widget (e.g., weather, clock, calendar, etc.) to a Home sceen on your device, check out this info.
How can I get emergency contacts on my lock screen?
[Community]
I got the Droid Turbo 2, pre-installed with Marshmallow a couple of days ago, and I'm trying to set emergency numbers for the locked screen. I've seen this question asked before, and the answer was to go to the ICE folder in contacts, etc. Well I can't find the ICE folder in contacts. Has it moved...
How do I change the color of the top and bottom of the screen?
[Community]
The phone was in my pocket pressing a bunch of the buttons because it unlocks itself all the time now the top and bottom of my screen is orange and its really annoying and I want to change it back to what it was before........black blue????   This is so stupid & ridiculous.
How do I remove my lock screen?
[Community]
How do I take the 4 lock off when my phone comes on

Hotspot

Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.
Mobile Hotspot Settings - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
To configure Mobile Hotspot settings (e.g., password, allowed devices, etc.), view this info.
Configure Broadcast Settings - Mobile Hotspot - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
If you're having issues connecting to the Mobile Hotspot on your Turbo 2, view this info.

Internet & Web Browser

Determining Internet Connection Speeds
[Device-Specific Instructions]
Browsing the Web on Your DROID TURBO 2 by Motorola
[Video]
Browse the web on the go with Google Chrome on your Droid Turbo 2 by Motorola.
Length: 1:31
How do I use the internet while making a call?
[Community]
Is anyone else having issues connecting to the internet when there is no WiFi when you are on a call?
Web Browser - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]

Keyboard

Turn Voice Input On / Off - Android®
[Device-Specific Instructions]
You can use voice input on your Android device to type hands-free instead of using your keyboard. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.

Lock, Unlock, Password & Security

Remotely Lock Device - Find My Device - Android®
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Turn Off Screen Lock - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
To disable the screen lock setting on your Turbo 2, check out this info.
Smart Lock - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
Change Device Password - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
To change the method used to lock or unlock your Turbo 2, view this info.
How can I get emergency contacts on my lock screen?
[Community]
I got the Droid Turbo 2, pre-installed with Marshmallow a couple of days ago, and I'm trying to set emergency numbers for the locked screen. I've seen this question asked before, and the answer was to go to the ICE folder in contacts, etc. Well I can't find the ICE folder in contacts. Has it moved...
How do I remove the security pin on my lock screen?
[Community]
I put my screen on security with a pin yesterday. I wanted to unlock this security pin-there is nowhere to remove this? Any suggestions?
Why can't I turn off pattern lock?
[Community]
I just got the droid turbo 2 and set the screen lock to pattern. Now I can't turn it off, the "none" option is greyed and I can't select it. Can someone please help me.

Memory/Storage

Insert SD Card - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
Remove SD Card - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
Format SD Card - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
View this info on memory card formatting options for your Turbo 2.
Check Memory - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
Format SD Card via PC
[Device-Specific Instructions]

Navigating & Multitasking

Learning How to Navigate Your DROID TURBO 2 by Motorola
[Video]
Take a tour of your Droid Turbo 2 by Motorola, including unlocking the phone, viewing the notifications panel and tips on apps.
Length: 4:55

Near Field Communication (NFC)

How to Use NFC (Near Field Communications) on Your DROID TURBO 2 by Motorola
[Video]
Share pictures and more with the tap of your phone. This video shows how to use NFC on your Droid Turbo 2 by Motorola.
Length: 1:48
Tap & Pay - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]

Operating System & Software

DROID TURBO 2 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Software Update - Software Upgrade / Repair Assistant (Motorola)
[Device-Specific Instructions]
If you need help/assistance upgrading the software on your Motorola device or the software update failed, this info helps.
Factory Data Reset (Powered On) - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
A factory data reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing...
Factory Data Reset (Powered Off) - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
A factory data reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing...
Initial Setup - Software Upgrade / Repair Assistant (Motorola)
[Device-Specific Instructions]
This shows how to install the Verizon Upgrade Assistant on your PC or Mac.
Remove Ransomware From the Device - Android
[Device-Specific Instructions]
Can I stop the latest software update?
[Community]
How do I stop the Marshmallow update on my Droid Turbo 2? I don't need it or want it. My phone is fine as it is. I don't want it pushed and figure deferring the part 1 24 hours is only going to last so long. Tell me where the part 1 downloaded to so I can delete it. Tell me how to disable the update/unwanted...
How can I can revert to the previous OS?
[Community]
Since the Kinzie update last month, our Motorola Droid Turbo 2 phones will not stay paired with our auto Bluetooth. How can I can revert to the previous OS?
Why does my device reset after the security update?
[Community]
I applied the 25.201.6.kinzie update on June 7. This was the May 1, 2017 security update. Since then, my DT2 has restarted twice. Anyone else experiencing these restarts?
Why does the Marshmallow update keep failing on my device?
[Community]
The Android 6.0 update failed to apply.  The phone never even did the first restart.  I called support and then suggested I try to update though the computer but I am not getting the update option from the computer.  Only the Repair option is available.  I would like to try upgrading...

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
Remove SIM Card - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Insert SIM Card - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
Using Global Settings and the SIM Card on Your DROID TURBO 2 by Motorola
[Video]
Learn how to use global settings and how to locate your SIM card on your Droid Turbo 2 by Motorola.
Length: 3:03
Unblock SIM PIN - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
Modify SIM PIN - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
Can I transfer contacts from a frozen device to a new one using the SIM card?
[Community]
I installed a software update on my turbo 2, it froze the phone, customer service can't get it unfrozen. had to buy a new turbo 2. my contacts did not come across from my gmail account. can I safely put the sim card from the frozen phone into the new phone just to retrieve the contacts?
Can I use a Droid Turbo 2 without a SIM card?
[Community]
I'm upgrading to the Z Force and hoping to keep my Turbo 2 to give to my younger son as a wi-fi media device (pseudo iPod).  Is that possible without a sim card?  Should I remove the old sim?  If I leave the old sim in the phone will that try to activate it on my account (I don't want that)? ...
Can I use my Droid Turbo 2 with international SIM cards?
[Community]
I have a Droid Turbo 2 from VZW and will be traveling to these foreign countries: Hong Kong, Thailand, Philippines. Is this phone SIM unlocked? Can I buy SIM cards in those countries and connect to their networks? Would appreciate if anyone who has traveled outside the US with this phone can confirm....
Does an SD card replace a SIM card?
[Community]
I just purchased the Droid Turbo 2. simple question- does adding an SD card for more memory replace the Sim card? (2 card slots or just one?). They put a case on for me and I don't want to remove it w/o knowing

Sounds, Volume & Audio

Set Ringtones - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
Speakerphone - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
To utilize the speakerphone functionality on your Turbo 2, view this info.
Vibrate Mode - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
Volume Controls - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
Save a Ringtone - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
Do I need a special app to store/play music on my turbo 2?
[Community]
Do I need a special app to store/play music on my turbo 2?

Status Indicators/Lights

Text & Multimedia Messaging

Text Messaging FAQs
[FAQs]
Learn to send and receive text messages, how to store your texts and block unwanted texts, and how you are charged for texts by plan.
Verizon Messages - Basic Use
[Video]
Verizon Messages is a text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily.
Length: 1:24
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Verizon Messages - On the Move
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31
Delete Messages - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
Can I set a group and send a text to all the members?
[Community]
Can i set groups and text to them?
How do I attach a photo to a text message?
[Community]
how do you attach pics to texts??? Iphone seemed much easier
How do I send a picture in text?
[Community]
How do I send a picture in a text message
Text Message Signature - Android™
[Device-Specific Instructions]
Why can't I reply to group messages?
[Community]
I'm having a FRUSTRATING problem. I just switched from iPhone 5 to a Droid Turbo 2 and can't get replies to group texts. I have used a variety of texting apps (stock app, message+, hangouts, etc.). I have de-registered my iPhone, I've taken all the steps suggested in forums that I have researched (logging...
Why can't I reply to text alerts from my bank?
[Community]
I have a Droid Turbo 2 with service through Verizon. When I get a text alert from my bank (it has a 5 digit number attached to the text message), I can't reply to it.  I get a FAILED response. How do I fix it?
Why does my device say I have a new text message when I don't?
[Community]
My Droid Turbo 2 constantly indicates that there is a new text message. However, when I go to messages there are no new messages. How do I get rid of this unwanted indicator? Thanks, Larry
Why is my messaging app randomly closing after the update?
[Community]
Many problems with my turbo 2 since last update. Messaging app randomly closes, sometimes cant scroll when viewing settings menu, bluetooth not connecting, etc. What is Verizon going to do to fix these issues? All i see are complaints online and no one appears to be happy with nougat.

Tips, Tricks & Shortcuts

Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Set Up Printing - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]

TV

Wireless Display - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
View Media via External Display - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
To view your smartphone's screen on an external display (e.g., HDTV), see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Visual & Hearing Accessibility

Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
TTY Settings - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
To change the TTY settings on your TURBO 2, check out this info.

Wallpapers/Theme

Set Wallpaper - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Verizon LTE Advanced FAQs
[FAQs]
Verizon LTE Advanced is the next gen network, powering the nation's largest and fastest 4G LTE network, now available in more than 450 cities from coast to coast.
Network Mode Settings - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
View this info on Network Mode Settings if you're having issues with calls, messages or data services.
Setting up Wi-Fi on Your DROID TURBO 2 by Motorola
[Video]
Learn how to connect to Wi-Fi networks on your Droid Turbo 2 by Motorola.
Length: 1:47
Manually Add a Wi-Fi Network - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
View this info if the Wi-Fi network you want to add to your TURBO 2 doesn't display.
Remove Wi-Fi Connection - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
To remove a saved Wi-Fi network from your Turbo 2, view this info.
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Why does my phone keep announcing a loss of service?
[Community]
Why does my Droid Turbo 2 keep announcing loss of service. This announcement occures serveral time a day, and is followed with the Verizon Wireless announcement. This is a new phenomena with a new phone. I've had several Verizon Wireless phones including a Motorola Driod - earlier version, and always...
Why wont wi-fi work when a device is tethered via bluetooth?
[Community]
When I tether my pad to my phone using Bluetooth, it tells me it cannot do that with Wifi turned on.  It then forces me to turn off the wifi.  This leads to the problem that when I go home my phone will not connect automatically to my home network because the wifi is turned off.  Is there...

Still Have Questions?


Visit the Community Forums

Ask questions, or share your opinions on Verizon Wireless products and services.

Visit the Community

Talk to us on Twitter

Got something to ask us? We're happy to help.

Tweet @VZWSupport

Connect with us on Facebook

Post a question and get a response from a Verizon Expert.

Ask on Facebook Messenger

Get help at a store

Visit a store to get detailed and personal assistance from a Verizon expert.