Select Your Device
Samsung Galaxy S8
Samsung Galaxy S8+
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
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Apple® iPhone® 6s Plus
Apple® iPhone® 6s
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Moto Z Play Droid Edition
Apple® iPhone® 7 Plus
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S7 edge
Apple® iPhone® 5s
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DROID TURBO 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
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Apple® iPhone® 5
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy J3 V
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DROID MAXX by MOTOROLA
Ellipsis™ Jetpack® MHS800L
Verizon Ellipsis® 8
Samsung 3G Network Extender
Moto Z Force Droid Edition
Droid Turbo by Motorola
Apple® iPad® 2
Samsung Galaxy J1™ Prepaid
LG G4™
Google Pixel
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Droid Turbo in Ballistic Nylon
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Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
LG Revere® 3
LG G3
Samsung Galaxy S6 edge +
LG G5
Samsung Galaxy J3 (2016)
Jetpack® MiFi® 7730L
Apple® iPhone® 4s
LG V10™
Apple® iPhone® 4
Verizon MiFi® 4G LTE Global USB Modem U620L
Samsung 4G LTE Network Extender
Verizon Wireless Home Phone
V20™
Pantech 4G LTE Global USB Modem UML290
Google Pixel XL
Verizon LTE Internet and Home Phone
Samsung Galaxy Note® 3
DROID MAXX 2
Hum+ by Verizon
Stylo™ 2 V
LG Cosmos™ 3
Galaxy J7 V
Verizon 4G LTE Broadband Router
Ellipsis™ Jetpack® MHS815L
Samsung Galaxy S® III
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
GizmoGadget™ by LG
LG Optimus Zone™ 3 Prepaid
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Moto Z Droid Edition
Samsung Convoy® 4
LG K20™ V
Verizon Ellipsis® 10
DROID MINI by MOTOROLA
GizmoPal™
Microsoft Lumia 735
DROID RAZR M by MOTOROLA
LG K8 V
DuraXV
LG G Vista
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Casio G'zOne Commando®
Moto G™ by Motorola
Brigadier™ by Kyocera
HTC Desire® 530
Samsung Convoy™ 3
Verizon 4G LTE USB Modem 551L
GizmoPal® 2 by LG
Casio G'zOne Commando® 4G LTE
DuraForce PRO with Sapphire Shield
Verizon 4G LTE USB Modem UML295
HTC Desire® 526
LG G2
Moto G Play
LTE Internet (Installed)
LG G6™
LG K4™ LTE
LG Extravert™ 2
HTC One® (M8)
HTC One M9
Casio G'zOne Ravine® 2
LG G Pad 8.3 LTE
Sony Xperia® Z3v
DROID ULTRA by MOTOROLA
HTC 10™
Galaxy Tab E (8.0)
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Convoy™ 2
Samsung Galaxy S® 4 mini
BlackBerry® Bold™ 9930 smartphone
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
iPad® Air 2
PRIV™ by BlackBerry®
Galaxy Note® Edge
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Nokia Lumia 928
DROID by MOTOROLA
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
DROID TURBO 2 - Designed by You
Samsung Gusto® 2
Samsung Galaxy Note® II
LG Exalt™
Verizon Wireless AirCard® 595
Kyocera DuraXV+
Gear S2
iPad® Pro
Nokia Lumia 822
Samsung Brightside™
Samsung Galaxy Tab® 2 (10.1)
iPad Pro™ (9.7-inch)
LG Terra™
HTC Desire® 626
Hum×
Samsung Intensity™ II
Apple® iPad® mini with Retina display
Galaxy Tab E
Samsung Galaxy Tab® 2 (7.0)
Moto X™ (2nd Gen.)
DROID INCREDIBLE 4G LTE by HTC
ZenPad™ Z10
LG Exalt™II
Moto E™ Prepaid
LG Vortex™
Gear S®
LG Revere®
Moto X™ by Motorola
Samsung Galaxy Tab S2
HTC One®
LG Cosmos™ 2
Nexus 6
Apple® iPad® Air™
Microsoft Surface 3
DROID RAZR by MOTOROLA
Verizon Ellipsis™ 8 HD
BlackBerry Classic
Samsung Intensity™ III
LG Octane™
DROID RAZR MAXX HD by MOTOROLA
Verizon Wireless USB760 Modem
LG Revere® 2
Pantech Breakout™
Apple® iPad® with Wi-Fi + 4G
Samsung Convoy™
LG G Pad™ X8.3
Samsung Galaxy Tab® 4 (10.1)
HTC One® (M8) for Windows®
G Pad™ 7.0 LTE
Nokia Lumia Icon
ZenPad™ Z8
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab® (10.1)
G Pad™ 10.1 LTE
Motorola RAZR V3m
LG Accolade™
DROID X by MOTOROLA
Casio G'zOne Ravine®
Ellipsis® Kids
LG enV®3
iPad® mini 4
Apple® iPad® mini
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy Tab®
Samsung Galaxy S® III mini
Samsung Gusto®
BlackBerry® Z10 smartphone
Transpyre™ Prepaid
DROID DNA by HTC
Lancet™ for Android™
Lancet™
BlackBerry® Q10 smartphone
Pantech Jest™ 2
Samsung Galaxy Camera®
Samsung Haven™
Nokia 2366i
DROID RAZR MAXX by MOTOROLA
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID 4 by MOTOROLA
LG VX8300
Verizon Converged VOIP Device
LG Optimus Exceed™ 2
iPad® mini 3
DROID BIONIC by MOTOROLA
Lucid™3 by LG
BlackBerry® Bold 9650 smartphone
Motorola XOOM™ 4G LTE
DROID RAZR HD by MOTOROLA
LG Cosmos™
BlackBerry® Pearl™ Flip 8230 smartphone
DROID X2 by MOTOROLA
Enact™ by LG
DROID INCREDIBLE 2 by HTC
Samsung Galaxy Tab® 4 (8.0)
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia 2520
BlackBerry® Z30 smartphone
HTC One® max
Casio G'zOne Boulder®
LG VX5500
Samsung Knack™
Verizon Wireless AirCard® 595U USB Modem
Pantech Hotshot™
Motorola Barrage™
LG enV®2
Motorola MOTO™ W755
Verizon GizmoTab™
Dell™ Vostro™ V13 Laptop
Samsung Illusion™
Samsung Intensity™
Samsung Alias™ 2
Hydro ELITE by KYOCERA
LG Migosm
LG Extravert™
Delphi Connect with 4G LTE Mobile Hotspot
Verizon Wireless USB720 Modem
Samsung Galaxy Stellar™
Intuition™ by LG
Samsung Smooth™
Verizon Wireless UM175 USB Modem
Samsung Galaxy Tab® S
THUNDERBOLT™ by HTC
LG enV® TOUCH
Lucid™ by LG
Apple® iPad® with Retina display
Windows Phone 8X by HTC
Samsung Galaxy Note® 10.1
Samsung Galaxy Note® Pro
Pantech Perception™
HP Elite x2 1012
DROID 3 by MOTOROLA
Google Nexus 7
DROID CHARGE by SAMSUNG
Samsung Galaxy™ Stratosphere™
Sony Xperia® Z2
HTC One® remix
Apple® iPad® (9.7-inch)
Watch Urbane™ 2nd Edition LTE
Lucid™2 by LG
Sony Xperia® PLAY
Samsung Galaxy™ Stratosphere™ II
HTC Rhyme™
Samsung Gear S2 classic
Samsung SCH-u340
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG VX8360
BlackBerry® Tour™ 9630 smartphone
Galaxy Nexus by Samsung
Spectrum™ 2 by LG
Casio G'zOne Rock™
LG Cosmos™ Touch
LG VX5400
Casio G'zOne Brigade®
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Motorola W385
BlackBerry® Curve™ 8330 smartphone
BlackBerry® Bold™ 9930 smartphone without camera
Pantech Marauder™
Samsung Juke
Samsung Galaxy Note® 10.1 2014 Edition
DROID INCREDIBLE by HTC
Samsung ATIV SE™
LG Optimus Zone™
Verizon Wireless G'zOne Type-S
Samsung Fascinate™
LG Ally™
Samsung Galaxy Tab® (7.7)
BlackBerry® Storm2™ 9550 smartphone
HTC Desire® 612
DROID 2 GLOBAL by MOTOROLA
Moto X™ - Designed by You (2nd Generation)
DROID 2 by MOTOROLA
Spartan GoCam™
LG VX8350
Verizon Wireless PC5750 PC Card
Samsung Galaxy Legend™
Samsung Galaxy View
Moto X™ - Designed by You
Verizon Wireless UM150 USB Modem
Samsung Alias™
Samsung SCH-u430
Samsung Galaxy Book
DROID XYBOARD 10.1 by MOTOROLA
Apple® iPad®
Pantech Caper™ Prepaid
Delphi Connect
Samsung ATIV Odyssey™
Samsung Gem™
Samsung SCH-u410
Verizon Wireless Escapade®
Verizon Wireless USB727 Modem
BlackBerry® Curve™ 9330 smartphone
LG Voyager™
BlackBerry® Curve™ 8530 smartphone
BlackBerry® Torch™ 9850 smartphone
Revolution™ by LG
BlackBerry® 8830 World Edition smartphone
DROID PRO by MOTOROLA
LG Chocolate®
Motorola Adventure™ V750
Samsung Reality™
Casio EXILIM
Motorola XOOM™
Sharp KIN™ ONE
Verizon Wireless CDM8975
Spectrum™ by LG
HP Spectre x2
Motorola MOTO™ VU204
HTC Rezound™
Sierra Wireless AirCard® 555D
LG V
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Sierra Wireless AirCard® 580
Samsung N150 Netbook
Pantech Crux™
LG Dare™
Motorola MOTOKRZR K1m
LG Chocolate® Touch
LG VX6100
Motorola V325
Motorola W315
Samsung Omnia® II
LG VX5300
Motorola E815
Pantech PN-210
HP® Mini 1151NR Netbook
LG VX8100
Verizon Wireless Salute™
Samsung SCH-a930
LG VX5200
Verizon Wireless G'zOne Type-S Push to Talk without Camera
BlackBerry Classic Non-Camera
Verizon Wireless Razzle™
Verizon Wireless Coupe™
HTC Trophy™
Samsung FlipShot®
Samsung SCH-a870
Samsung Rogue™
Samsung SCH-a650
Nokia 6015i Prepaid
Samsung SCH-u540
BlackBerry® Curve™ 9370 smartphone
LG Fathom®
Luge™ by Motorola Prepaid
Motorola MOTO Q™ 9c
HP® Pavilion dm1-3010nr Notebook
LG VX3300
Motorola RAZR V3m in Gray
Samsung SCH-a670
Nokia 2705 Shade™ Non-Camera
BlackBerry® Curve™ 9310 smartphone
Motorola Q™
LG Versa™
LG Enlighten®
DROID ERIS by HTC
Motorola CITRUS™
Motorola V710
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless V740 ExpressCard
DROID XYBOARD 8.2 by MOTOROLA
LG Optimus Exceed™
G'zOne Boulder™ Black and Silver
Samsung Zeal™
Verizon Wireless CDM 7075
Gateway® LT2016u Netbook
Motorola V325i
LG VX4500
Samsung i700 Pocket PC
Pantech PN-215
LG Glance™
Samsung Continuum™
Motorola Entice™
LG enV®
Motorola Rival™
Kyocera KX414
Nokia 6236i
Verizon Wireless USB1000 Global USB Modem
LG VX8700
LG Clout™
Motorola MOTO™ Z6c World Edition
Nokia 2128i
Motorola V60s
LG VX4650
Nokia 6205
LG Chocolate® 3
Nokia 2605 Mirage
Nokia 7705 Twist™
LG VX6000
Compaq® Mini CQ10-688nr Netbook
Samsung Gleam®
Motorola T720
Motorola Krave™ ZN4
DROID R2D2 by MOTOROLA
HP® Mini 311-1037NR Netbook
HP® Mini 210-1076NR Netbook
LG VX3200
HP® Pavilion dm1-2010nr Entertainment Notebook
Nokia 2285
HTC Ozone™ with TALKS™ for Verizon Wireless
Motorola DEVOUR™ with MOTOBLUR™
Samsung Renown™
Samsung Glyde™
Kyocera KPC650
Samsung SCH-a850
Samsung SCH-u620
Samsung Trance™
Samsung Omnia®
HTC Apache XV6700
Samsung Saga™
Kyocera K404
Samsung SCH-a310
Sharp KIN™ ONEm
Samsung SCH-u550
Motorola RAZR V3c
Kyocera K323
Verizon AD3700 Global USB Modem
Samsung SCH-a950
Nokia 6315i
Pantech PN-820
Verizon Wireless CDM8950
Nokia 6305i
Samsung SCH-a795
Sharp KIN™ TWOm
Kyocera KX444
BlackBerry® 7250
HTC Touch Pro™
Samsung Sway™
Samsung i600 Smartphone
Samsung SCH-i730
Motorola V265
Verizon KPC680 ExpressCard®
Samsung SCH-i760
Motorola MOTORAZR maxx Ve
HTC Merge®
Motorola A840
Verizon XU870 Global ExpressCard®
Nokia 2705 Shade™
Motorola V276
Verizon Wireless PN-300
Samsung SCH-a630
Motorola MOTO™ Z6cx World Edition without Camera
Motorola Rapture™ VU30
Kyocera KX1v
Motorola MOTO Q™ music 9m
Arlo Go
Sharp KIN™ TWO
LG VENUS™
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Verizon SmartHub
Nokia 7205 Intrigue™
Verizon Ellipsis® Jetpack® MHS900L
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Motorola V325xi
BlackBerry® 7750
Kyocera SE47
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Verizon Wireless XV6600 without Camera
Motorola T300p
Jest™
Samsung SCH-a790
LG VX2000
HP® Mini 110-3098NR Netbook
Motorola V60p
Verizon Wear24™
Nokia 3589i
Motorola C343
Verizon Wireless V640
Samsung SCH-a990
Motorola T730
Samsung SCH-a530
Motorola V120e
Nokia 6215i
Verizon Wireless Home Phone T2000
Verizon Wireless Blitz® Prepaid
Verizon Wireless Adamant™
Motorola MOTOSLVR L7C
LG VX4700
Samsung SCH-a890
LG VX9400
Verizon Wireless U630 PC Card
Samsung SCH-a970
Samsung SCH-i830
Motorola V65p

Activation, Setup & User Guides

Device Return Instructions
[General Information]
Easy to follow, step-by-step instructions for returning a device to Verizon Wireless.
Equipment Protection / Insurance FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.
Getting Started with Your New Smartphone - Upgrade
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 2:00
Initial Activation and Setup - Moto G Play
[Device-Specific Instructions]

Alerts & Reminders

Alerts - Moto G Play
[Device-Specific Instructions]

Back Up & Transfer Content

Transfer Your Contacts & Media
[General Information]
Download our new Content Transfer App. Learn how to easily transfer contacts, pictures, videos and more when switching phones.
Move Pictures/Videos from Device - Moto G Play
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info.
Move Music Files from Device - Moto G Play
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC or a removable memory/SD card, use this info.
Move Pictures/Videos to Device - Moto G Play
[Device-Specific Instructions]
To transfer/move/upload picture or video files between your device and your computer/PC, view this info.
Move Music Files to Device - Moto G Play
[Device-Specific Instructions]
To transfer or move music files / songs between your device and a computer/PC or a removable memory/SD card, use this info.

Basics

Remove Connected Device - My Verizon
[Device-Specific Instructions]
Moto G Play Simulator: Charging Your Phone
[Interactive Simulation]
A visual guide on how to charge your Moto G Play.
Moto G Play Simulator: Getting to Know Your Phone
[Interactive Simulation]
Find out more about the Home screen and buttons on your Moto G Play.
Moto G Play Simulator: Getting to Know the Back of Your Phone
[Interactive Simulation]
An interactive map of the back of your Moto G Play.
Moto G Play Simulator: Turning the Phone On and Off
[Interactive Simulation]
Learn how to power on and shut down your Moto G Play.
Signal Strength - Moto G Play
[Device-Specific Instructions]

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Insert Battery - Moto G Play
[Device-Specific Instructions]
View Battery Status - Moto G Play
[Device-Specific Instructions]
Power Saver Settings - Moto G Play
[Device-Specific Instructions]
Remove Battery - Moto G Play
[Device-Specific Instructions]
Battery Overview - Moto G Play
[Device-Specific Instructions]
Extend Battery Life - Moto G Play
[Device-Specific Instructions]
Moto G Play Simulator: Using Ultra Power Saving Mode
[Interactive Simulation]
See how to switch to Ultra Power Saving mode to help lengthen the battery life of your Moto G Play.

Bluetooth

Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
Bluetooth® Discovery Mode - Moto G Play
[Device-Specific Instructions]
Send Contact via Bluetooth® - Moto G Play
[Device-Specific Instructions]
Moto G Play Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
See how to pair your Moto G Play with your Bluetooth device.
Turn Bluetooth® On/Off - Moto G Play
[Device-Specific Instructions]

Calling & Dialing

Add a Speed Dial - Moto G Play
[Device-Specific Instructions]
Auto Reject or Ignore Call - Moto G Play
[Device-Specific Instructions]
To manage calls from saved contacts going to voicemail, view this info.
Add Shortcuts to Home Screen - Moto G Play
[Device-Specific Instructions]
Call History - Moto G Play
[Device-Specific Instructions]
Call a Number - Moto G Play
[Device-Specific Instructions]
DTMF - Moto G Play
[Device-Specific Instructions]
Manage Interruptions - Moto G Play
[Device-Specific Instructions]
Moto G Play Simulator: Calling a Contact
[Interactive Simulation]
An interactive guide on how to call a contact using your Moto G Play.
Moto G Play Simulator: Calling a New Number
[Interactive Simulation]
Discover how to use your Moto G Play to call a new number.
Moto G Play Simulator: Ignoring a Call and Replying with a Text
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message to the caller with your Moto G Play.
Moto G Play Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call after multitasking, like browsing the internet, on your Moto G Play.
Moto G Play Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two phone calls on your Moto G Play.
Moto G Play Simulator: Teaching Kids How to Call 911
[Interactive Simulation]
Learn how to teach kids to call 911 on your Moto G Play.
Moto G Play Simulator: Using Handsfree Calling
[Interactive Simulation]
Discover how to use your voice to place a call with your Moto G Play.
Moto G Play Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view a missed call and add it as a new contact on your Moto G Play.
Place a Conference Call - Moto G Play
[Device-Specific Instructions]
Redial - Moto G Play
[Device-Specific Instructions]
Remove a Speed Dial - Moto G Play
[Device-Specific Instructions]

Camera, Photos & Videos

View Pictures/Videos - Moto G Play
[Device-Specific Instructions]
Record and Share a Video - Moto G Play
[Device-Specific Instructions]
Moto G Play Simulator: Accessing the Camera from the Lock Screen
[Interactive Simulation]
See how to quickly access the Camera app on your Moto G Play.
Moto G Play Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your Moto G Play.
Moto G Play Simulator: Changing the File Size of Pictures
[Interactive Simulation]
Learn how to adjust the picture settings for easy sharing in emails, social network posts and more on your Moto G Play.
Moto G Play Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Moto G Play.
Moto G Play Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your Moto G Play.
Moto G Play Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a photo using your Moto G Play.
Moto G Play Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while recording a video on your Moto G Play.
Moto G Play Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your Moto G Play.
Moto G Play Simulator: Turning the Flash On and Off
[Interactive Simulation]
A visual guide for how to take a picture with the flash on using your Moto G Play.
Moto G Play Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out when taking photos on your Moto G Play.
Play/Copy Media (DLNA) - Moto G Play
[Device-Specific Instructions]
Share Picture from Gallery - Moto G Play
[Device-Specific Instructions]
Share Video from Gallery - Moto G Play
[Device-Specific Instructions]
Take and Share a Picture - Moto G Play
[Device-Specific Instructions]
Turn Share Media On/Off (DLNA) - Moto G Play
[Device-Specific Instructions]

Computer/PC Connectivity

USB Debugging Mode - Moto G Play
[Device-Specific Instructions]

Contacts

Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts by using your My Verizon account.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Check for Duplicate Contacts Stored in Multiple Accounts - Android™ Smartphone
[Device-Specific Instructions]
If you are using multiple backup options on your device and have duplicate contacts, view this info. For any other issues you are having with your device, visit our Troubleshooting Assistant.
Choose Contacts to Display on Device
[Device-Specific Instructions]
If your phone is displaying duplicate contacts, view this info. For other issues you are having with your device, visit our Troubleshooting Assistant.
Import Contacts from SIM Card - Moto G Play
[Device-Specific Instructions]
Export Contacts to SIM Card - Moto G Play
[Device-Specific Instructions]
Send Contact via Bluetooth® - Moto G Play
[Device-Specific Instructions]
Add a Contact - Moto G Play
[Device-Specific Instructions]
Contact Display Options - Moto G Play
[Device-Specific Instructions]
Delete a Contact - Moto G Play
[Device-Specific Instructions]
Edit a Contact - Moto G Play
[Device-Specific Instructions]
Link/Unlink Contacts - Moto G Play
[Device-Specific Instructions]
Moto G Play Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact to your Moto G Play.
Moto G Play Simulator: Adding and Removing Contacts from Favorites
[Interactive Simulation]
Discover how to add or delete contacts from your Favorites list on your Moto G Play.
Moto G Play Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to a contact on your Moto G Play.
Moto G Play Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact, so you know who's calling your Moto G Play without looking at it.
Moto G Play Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your Moto G Play.
View Contact Sync Source - Moto G Play
[Device-Specific Instructions]

Data

Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions
[FAQs]
PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.
Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]
Data Roaming - Moto G Play
[Device-Specific Instructions]
If you can't connect to the Internet / have no network connection or can't send/receive email/text/pics/videos, view this info.
Optimize Data Usage - Moto G Play
[Device-Specific Instructions]
Turn Data On / Off - Moto G Play
[Device-Specific Instructions]
To turn the mobile data for your Moto G Play on or off, follow these steps.

Date & Time

Auto Date and Time - Android™
[Device-Specific Instructions]
If you want your smartphone to automatically populate the date and time based on your location, view this info.
Date and Time Settings - Moto G Play
[Device-Specific Instructions]

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
How to Use Guide: Identifying Device Damage
[How to Use Guide]
A How to Use guide about identifying device damage.
View Device ID (ESN/IMEI/MEID) - Moto G Play
[Device-Specific Instructions]
View Phone Info - Moto G Play
[Device-Specific Instructions]
View MAC Address - Moto G Play
[Device-Specific Instructions]
View Phone Number - Moto G Play
[Device-Specific Instructions]

Device Settings

Configure Company Name ID
[Device-Specific Instructions]
Turn Screen Rotation On/Off - Moto G Play
[Device-Specific Instructions]
Adjust Brightness Settings - Moto G Play
[Device-Specific Instructions]
Airplane Mode - Moto G Play
[Device-Specific Instructions]
If your device can't make or receive calls or use data services, view this info on Airplane Mode.
Adjust Font Settings - Moto G Play
[Device-Specific Instructions]
Restriction Settings - Moto G Play
[Device-Specific Instructions]
Turn Screen Inversion On / Off - Moto G Play
[Device-Specific Instructions]
If the color scheme on your Moto G Play is reversed, view this.
Adjust Display Settings - Moto G Play
[Device-Specific Instructions]
Moto G Play Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your Moto G Play to change alert sounds, turn off GPS and more.
Moto G Play Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving battery life on your Moto G Play by adjusting the screen timeout.
Moto G Play Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your Moto G Play.
Moto G Play Simulator: Configuring Location Settings
[Interactive Simulation]
Learn how to manage location settings on your Moto G Play.
Moto G Play Simulator: Managing Data Usage
[Interactive Simulation]
Discover how to manage data usage on your Moto G Play.
Moto G Play Simulator: Setting to Silent
[Interactive Simulation]
Explore ways to mute your Moto G Play.
Moto G Play Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Moto G Play to Airplane mode.

Email/Gmail

Remove Gmail™ Account - Moto G Play
[Device-Specific Instructions]
Account Sync Settings - Moto G Play
[Device-Specific Instructions]
Compose and Send Email Message - Moto G Play
[Device-Specific Instructions]
Create a New Google™ Account - Moto G Play
[Device-Specific Instructions]
Delete Email Messages - Moto G Play
[Device-Specific Instructions]
Email Account Common Settings - Moto G Play
[Device-Specific Instructions]
Gmail™ Sync - Moto G Play
[Device-Specific Instructions]
Moto G Play Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Moto G Play.
Moto G Play Simulator: Including an Email Attachment
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your Moto G Play.
Moto G Play Simulator: Replying to an Email
[Interactive Simulation]
Discover how to reply to an email on your Moto G Play.
Moto G Play Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email from your Moto G Play.
Moto G Play Simulator: Sending an Email to a Group
[Interactive Simulation]
See how to send an email to a group on your Moto G Play.
Moto G Play Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to access your work email on your Moto G Play.
Moto G Play Simulator: Setting Up Personal Email
[Interactive Simulation]
Find out how to access your existing email account on your Moto G Play.
Moto G Play Simulator: Switching Between Email Accounts
[Interactive Simulation]
Discover how to access different email accounts on your Moto G Play.
Reply to an Email Message - Moto G Play
[Device-Specific Instructions]
Troubleshooting: Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21
View Email Messages - Moto G Play
[Device-Specific Instructions]

Find My Phone

Remotely Locate Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to locate your device remotely, view this info.

Google Backup & restore

Google™ Backup and Restore - Moto G Play
[Device-Specific Instructions]

GPS & Location Based Services

Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
GPS Location Settings - Moto G Play
[Device-Specific Instructions]

Home Screen

Set Default Home Screen Panel - Moto G Play
[Device-Specific Instructions]
View Home Screen Panels - Moto G Play
[Device-Specific Instructions]
Access Notification Panel - Moto G Play
[Device-Specific Instructions]
Add Folders to Home Screen - Moto G Play
[Device-Specific Instructions]
Add Home Screen Panels - Moto G Play
[Device-Specific Instructions]
Add Widgets to Home Screen - Moto G Play
[Device-Specific Instructions]
Moto G Play Simulator: Adding Apps and Widgets to the Home Screen
[Interactive Simulation]
An interactive guide on how to place apps and widgets on the Home screen of your Moto G Play for quick access to them.
Moto G Play Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Learn how to add folders to the Home screen on your Moto G Play to help organize your apps.
Moto G Play Simulator: Adjusting Apps and Widgets on the Home Screen
[Interactive Simulation]
Learn how to rearrange and resize apps and widgets on the Home screen of your Moto G Play.
Moto G Play Simulator: Removing Apps and Widgets from the Home Screen
[Interactive Simulation]
See how to remove apps and widgets from the Home screen of your Moto G Play.
Remove Home Screen Panels - Moto G Play
[Device-Specific Instructions]
Remove Items from Home Screen - Moto G Play
[Device-Specific Instructions]
Rename Home Screen Folder - Moto G Play
[Device-Specific Instructions]
Touch Screen Settings - Moto G Play
[Device-Specific Instructions]

Hotspot

Turn Mobile Hotspot On/Off - Moto G Play
[Device-Specific Instructions]
Tethered Modem Connection - Moto G Play
[Device-Specific Instructions]
Mobile Hotspot Settings - Moto G Play
[Device-Specific Instructions]
Change Mobile Hotspot Password - Moto G Play
[Device-Specific Instructions]

Internet & Web Browser

Add a Virtual Private Network - Moto G Play
[Device-Specific Instructions]
Moto G Play Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Moto G Play, so it's easy to find later.
Moto G Play Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your Moto G Play.
Moto G Play Simulator: Searching the Web Using Your Voice
[Interactive Simulation]
Explore how to search the web using your voice with your Moto G Play.
Moto G Play Simulator: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Moto G Play.
Web Browser - Moto G Play
[Device-Specific Instructions]

Language

Language Selection - Moto G Play
[Device-Specific Instructions]
Moto G Play Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your Moto G Play.

Lock, Unlock, Password & Security

Unlock the Device - Moto G Play
[Device-Specific Instructions]
Set Up Screen Lock - Moto G Play
[Device-Specific Instructions]
Smart Lock - Moto G Play
[Device-Specific Instructions]
Change Device Password - Moto G Play
[Device-Specific Instructions]
Lock Screen Notifications - Moto G Play
[Device-Specific Instructions]
Password Options - Moto G Play
[Device-Specific Instructions]
Moto G Play Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your Moto G Play to help protect your private information.
Moto G Play Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to unlock the screen on your Moto G Play.
Turn Off Screen Lock - Moto G Play
[Device-Specific Instructions]

Memory/Storage

Insert SD Card - Moto G Play
[Device-Specific Instructions]
Format SD Card - Moto G Play
[Device-Specific Instructions]
View this info on memory card formatting options for your Moto G Play.
Check Memory - Moto G Play
[Device-Specific Instructions]
Export Contacts to SD Card - Moto G Play
[Device-Specific Instructions]
Move Files from Internal Storage to SD Card - Moto G Play
[Device-Specific Instructions]
To complete a manual (advanced) corporate email setup for your DROID INCREDIBLE, view this info.
Remove SD Card - Moto G Play
[Device-Specific Instructions]

Mobile Hotspot

Moto G Play Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your Moto G Play as a Mobile Hotspot, so you can share your data connection with other devices.

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.

Navigating & Multitasking

Moto G Play Simulator: Multitasking Between Apps
[Interactive Simulation]
An interactive guide on how to easily switch between and close apps that are running on your Moto G Play.
Moto G Play Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your Moto G Play.
Moto G Play Simulator: Using the Navigation Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel on your Moto G Play.

Near Field Communication (NFC)

Turn NFC On/Off - Moto G Play
[Device-Specific Instructions]
Turn Android Beam™ On/Off - Moto G Play
[Device-Specific Instructions]
Tap & Pay - Moto G Play
[Device-Specific Instructions]

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Moto G Play Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Software Update - Software Upgrade / Repair Assistant (Motorola)
[Device-Specific Instructions]
If you need help/assistance upgrading the software on your Motorola device or the software update failed, this info helps.
View Software Version - Moto G Play
[Device-Specific Instructions]
Initial Setup - Software Upgrade / Repair Assistant (Motorola)
[Device-Specific Instructions]
This shows how to install the Verizon Upgrade Assistant on your PC or Mac.
Install System Updates - Moto G Play
[Device-Specific Instructions]

SIM Card

4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Remove SIM Card - Moto G Play
[Device-Specific Instructions]
Insert SIM Card - Moto G Play
[Device-Specific Instructions]
View SIM Card Number - Moto G Play
[Device-Specific Instructions]
Import Contacts from SIM Card - Moto G Play
[Device-Specific Instructions]
Export Contacts to SIM Card - Moto G Play
[Device-Specific Instructions]
Modify SIM PIN - Moto G Play
[Device-Specific Instructions]
Delete a SIM Phone Book Entry - Moto G Play
[Device-Specific Instructions]
Moto G Play Simulator: Inserting and Removing a Nano SIM Card
[Interactive Simulation]
Find out how to insert and remove a nano SIM card from your Moto G Play.
Moto G Play Simulator: Inserting and Removing a microSD Card
[Interactive Simulation]
Discover how to put and remove a microSD card into your Moto G Play to add memory for photos, videos, music, documents and more.
Turn SIM PIN On/Off - Moto G Play
[Device-Specific Instructions]
Unblock SIM PIN - Moto G Play
[Device-Specific Instructions]

Social Networking

Moto G Play Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your Moto G Play.
Moto G Play Simulator: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your Moto G Play to help protect your account.
Moto G Play Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your Moto G Play.

Sounds, Volume & Audio

Save a Ringtone - Moto G Play
[Device-Specific Instructions]
Set Ringtones - Moto G Play
[Device-Specific Instructions]
Speakerphone - Moto G Play
[Device-Specific Instructions]
Vibrate Mode - Moto G Play
[Device-Specific Instructions]
Volume Controls - Moto G Play
[Device-Specific Instructions]

Text & Multimedia Messaging

Garbled Message
[Device-Specific Instructions]
Create and Send a Text Message - Moto G Play
[Device-Specific Instructions]
Auto Receive Messages - Moto G Play
[Device-Specific Instructions]
Cut, Copy and Paste Text - Moto G Play
[Device-Specific Instructions]
Delete Messages - Moto G Play
[Device-Specific Instructions]
Text Message Signature - Android™
[Device-Specific Instructions]
Text Message Signature - Moto G Play
[Device-Specific Instructions]
View Text Messages - Moto G Play
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Capture a Screenshot - Moto G Play
[Device-Specific Instructions]
Moto G Play Simulator: Finding More Help
[Interactive Simulation]
Discover how to find videos and tutorials to learn more about using your Moto G Play.
Set Up Printing - Moto G Play
[Device-Specific Instructions]

Visual & Hearing Accessibility

TTY Settings - Moto G Play
[Device-Specific Instructions]

Wallpapers/Theme

Moto G Play Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change the background of the Home screen on your Moto G Play.
Set Wallpaper - Moto G Play
[Device-Specific Instructions]

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Reset Network Settings - Moto G Play
[Device-Specific Instructions]
Network Mode Settings - Moto G Play
[Device-Specific Instructions]
Add a Wi-Fi Network - Moto G Play
[Device-Specific Instructions]
Manually Add a Wi-Fi Network - Moto G Play
[Device-Specific Instructions]
Turn Wi-Fi Direct On/Off - Moto G Play
[Device-Specific Instructions]
Moto G Play Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your Moto G Play to connect to a Wi-Fi network, so you can access the internet without using data.
Remove Wi-Fi Connection - Moto G Play
[Device-Specific Instructions]
Turn Wi-Fi On/Off - Moto G Play
[Device-Specific Instructions]

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