Select Your Device
Apple® iPhone® X
Apple® iPhone® 8 Plus
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 8
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Apple® iPhone® 6s Plus
Samsung Galaxy S8
Moto Z Play Droid Edition
Samsung Galaxy S® 6
Verizon Wear24™
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 5
Apple® iPhone® SE
Samsung Galaxy S7 edge
Apple® iPhone® 5s
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note8
DROID TURBO 2
Galaxy J7 / J7 V
Apple Watch® Series 3
Samsung Galaxy S® 4
Google Pixel 2
Samsung Galaxy S8+
Samsung Galaxy J3 Eclipse
Moto Z Force Droid Edition
Pixel™, Phone by Google
LG K20™ V
Apple® iPad® 2
Samsung Galaxy Note5
Verizon Wireless Home Phone
Verizon Ellipsis® 8
Samsung Galaxy Note® 4
Verizon Jetpack® MiFi® 6620L
Google Pixel 2 XL
Samsung Galaxy J3 (2016)
Apple® iPhone® 5c
LG Revere® 3
Verizon Ellipsis® 7
Samsung 3G Network Extender
DROID MAXX by MOTOROLA
Droid Turbo by Motorola
Jetpack® MiFi® 7730L
V20™
Motorola moto z2 play
Apple® iPhone® 5
LG G6™
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Gusto® 3
LG G5
Samsung Galaxy J1™ Prepaid
Droid Turbo in Ballistic Nylon
Verizon 4G LTE Broadband Router
Motorola moto z2 force edition
LG G4™
Pixel™ XL, Phone by Google
Samsung Galaxy J3 V
Samsung Galaxy Core Prime™
GizmoGadget™ by LG
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
LG G3
Cadence by Kyocera
Apple® iPhone® 4s
Apple® iPhone® 4
Moto Z Droid Edition
LG Exalt® LTE
Hum+ by Verizon
Pantech 4G LTE Global USB Modem UML290
LG K8 V
Verizon LTE Internet and Home Phone
Verizon Ellipsis® Jetpack® MHS900L
Motorola moto e4
DROID MAXX 2
LG V10™
Stylo™ 2 V
Samsung Galaxy Note® 3
Verizon MiFi® 4G LTE Global USB Modem U620L
LG Optimus Zone™ 3 Prepaid
Samsung 4G LTE Network Extender
Samsung Galaxy S6 edge +
Microsoft Lumia 735
DuraForce PRO with Sapphire Shield
Ellipsis® Jetpack® MHS800L
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG Cosmos™ 3
Samsung Galaxy S® 6 edge
Galaxy J3 Mission Prepaid
PRIV™ by BlackBerry®
Galaxy Tab E (8.0)
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Samsung Galaxy S® III
Samsung Convoy® 4
DuraXV
Microsoft Surface 3
GizmoPal® 2 by LG
Apple® iPad® (9.7-inch)
Verizon Ellipsis® 10
Motorola moto e4 plus™
Verizon 4G LTE USB Modem 551L
Samsung Convoy™ 3
Verizon Wireless Home Phone T2000
BlackBerry® Bold™ 9930 smartphone
Verizon Verizon SmartHub with Voice
GizmoPal™
DROID RAZR M by MOTOROLA
Galaxy Tab E
Verizon Global USB Modem USB730L
ZenPad™ Z10
Samsung Gear S3 frontier
Brigadier™ by Kyocera
DROID MINI by MOTOROLA
Ellipsis™ Jetpack® MHS815L
LG V30®
Moto G Play
Casio G'zOne Commando®
Apple® iPad mini™ with Retina display
KYOCERA DuraXVLTE
Kyocera DuraXV+
Verizon 4G LTE USB Modem UML295
BlackBerry Classic
LTE Internet (Installed)
Samsung Convoy™ 2
LG K4™ LTE
Casio G'zOne Ravine® 2
ASUS ZenPad™ Z8s
HTC 10™
LG Exalt™
Apple® iPad Air® 2
LG G Vista
ZenFone™ V Live
Samsung Gusto® 2
Verizon Ellipsis® 8 HD
HTC One® (M8)
ZTE Cymbal® LTE
Moto G™ by Motorola
LG Extravert™ 2
Apple® iPad mini™
Sony Xperia® Z3v
LG G Pad 8.3 LTE
Casio G'zOne Commando® 4G LTE
LG G2
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
ASUS ZenFone™ V
Samsung Brightside™
ZTE Blade™ Vantage Prepaid
Samsung Intensity™ II
Apple® iPad Pro®
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Apple® iPad Pro® (10.5-inch)
HTC Desire® 530
Apple® iPad®
Samsung Zeal™
LG Revere®
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Gear S2
HTC One M9
BlackBerry® Q10 smartphone
Moto X™ by Motorola
ZenPad™ Z8
Samsung Galaxy S® 4 mini
DROID ULTRA by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
BlackBerry® Z10 smartphone
HTC Desire® 526
Samsung Galaxy Note® II
Verizon Wireless AirCard® 595
Apple® iPad Pro® (12.9-inch)
DROID INCREDIBLE 4G LTE by HTC
Galaxy Note® Edge
G Pad™ 7.0 LTE
Apple® iPad mini® 4
Apple® iPad Pro® (9.7-inch)
Samsung Galaxy Tab®
Motorola RAZR V3m
Toyota Connected Car
Samsung Galaxy Tab® 2 (7.0)
HTC Desire® 626
Verizon Wireless USB760 Modem
Sonim XP5
Apple® iPad Air®
Verizon GizmoTab™
LG Revere® 2
Samsung Convoy™
DROID RAZR by MOTOROLA
Apple® iPad® with Wi-Fi + 4G
Moto X™ (2nd Gen.)
LG G Pad™ X8.3
Moto E™ Prepaid
Samsung Galaxy Tab S2
LG enV®3
LG Octane™
Samsung Galaxy Tab S3
Nokia Lumia 928
Gear S®
Samsung Intensity™ III
BlackBerry® Z30 smartphone
Humx
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Tab® (10.1)
Samsung Galaxy Book
LG Accolade™
Samsung Gusto®
LG Cosmos™ 2
G Pad™ 10.1 LTE
Casio G'zOne Ravine®
Nokia Lumia 822
HTC One®
LG Terra™
LG 4G LTE USB Modem VL600
Arlo Go
DROID X by MOTOROLA
LG Exalt™II
Samsung Haven™
Dell™ Vostro™ V13 Laptop
Samsung Galaxy Tab® 4 (10.1)
Samsung 4G LTE Network Extender 2
ASUS ZenFone™ AR
BlackBerry® Bold 9650 smartphone
Verizon Wireless AirCard® 595U USB Modem
Ellipsis® Kids
HP Elite x2 1012
Verizon MiFi™2200 Intelligent Mobile Hotspot
Verizon Ellipsis® 10 HD
Samsung Galaxy S® III mini
DROID RAZR MAXX HD by MOTOROLA
Nexus 6
LG VX8300
Motorola XOOM™ 4G LTE
Yealink One TalkSM IP DECT Phone Bundle
Nokia Lumia Icon
Samsung Galaxy Camera®
LG enV®2
Samsung Alias™ 2
Lancet™ for Android™
HTC One® (M8) for Windows®
Samsung Gear S3 classic
Apple® iPad mini™ 3
Samsung Galaxy Tab® 4 (8.0)
Verizon Wireless UMW190 Global USB Modem
LG Cosmos™
LG Optimus Zone™ 2 Prepaid
DROID X2 by MOTOROLA
Apple® iPad® with Retina display
Samsung Smooth™
Samsung Illusion™
Motorola MOTO™ W755
Samsung Intensity™
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Spartan GoCam™
Samsung Knack™
DROID BIONIC by MOTOROLA
LG VX5500
Delphi Connect with 4G LTE Mobile Hotspot
DROID 4 by MOTOROLA
DROID RAZR HD by MOTOROLA
Motorola Barrage™
Pantech Breakout™
Lancet™
LG enV® TOUCH
Samsung SCH-u340
Samsung Galaxy Note® 10.1
DROID RAZR MAXX by MOTOROLA
Casio G'zOne Boulder®
Lucid™3 by LG
DROID INCREDIBLE 2 by HTC
Pantech Hotshot™
Samsung Galaxy Note® Pro
Sony Xperia® Z2
Nokia Lumia 2520
DROID DNA by HTC
Hydro ELITE by KYOCERA
Samsung Galaxy Tab® S
Samsung Galaxy™ Stratosphere™
Samsung Galaxy Stellar™
Transpyre™ Prepaid
LG Extravert™
Enact™ by LG
LG VX8360
LG VX5400
Verizon Wireless UM175 USB Modem
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Galaxy™ Stratosphere™ II
Watch Urbane™ 2nd Edition LTE
LG Optimus Zone™
Pantech Perception™
Pantech Jest™ 2
Samsung Fascinate™
LG Optimus Exceed™ 2
HTC One® remix
Spectrum™ 2 by LG
Samsung Galaxy Note® 10.1 2014 Edition
Motorola W385
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
HTC One® max
DROID INCREDIBLE by HTC
LG Cosmos™ Touch
Samsung Gear S2 classic
Galaxy Nexus by Samsung
Lucid™ by LG
Samsung Galaxy View
Verizon Wireless PC5750 PC Card
LG VX8350
Verizon Wireless G'zOne Type-S
Motorola XOOM™
Casio G'zOne Rock™
Lucid™2 by LG
Lexus Connected Car
Samsung SCH-u410
Delphi Connect
BlackBerry® Curve™ 9370 smartphone
Samsung Galaxy Tab® (7.7)
LG Dare™
Verizon Wireless Escapade®
HTC Desire® 612
Samsung SCH-u430
Motorola Adventure™ V750
Motorola RAZR V3m in Gray
LG VX5300
Google Nexus 7
BlackBerry Classic Non-Camera
LG Chocolate® Touch
LG Voyager™
LG VX5200
Luge™ by Motorola Prepaid
Pantech Caper™ Prepaid
HP Spectre x2
Verizon Wireless Coupe™
DROID XYBOARD 10.1 by MOTOROLA
LG Chocolate® 3
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Moto X™ - Designed by You (2nd Generation)
Samsung Galaxy Legend™
Motorola RAZR V3c
Samsung SCH-a650
Samsung Reality™
Samsung SCH-a870
Motorola W315
Motorola MOTO™ VU204
Casio G'zOne Ravine® 2 Non-Camera
Moto X™ - Designed by You
LG VX3200
Gateway® LT2016u Netbook
Verizon Wireless CDM8975
LG VX3300
LG VX6100
Motorola V325
Samsung SCH-u540
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola Entice™
G'zOne Boulder™ Black and Silver
LG VX4650
LG Clout™
Motorola V325i
Verizon Wireless U630 PC Card
Verizon Wireless PN-300
Samsung SCH-a630
Motorola V325xi
Verizon XU870 Global ExpressCard®
Verizon Converged VOIP Device
BlackBerry® Curve™ 9310 smartphone
Samsung ATIV SE™
HP® Mini 1151NR Netbook
DROID XYBOARD 8.2 by MOTOROLA
BlackBerry® Tour™ 9630 smartphone
LG Optimus Exceed™
Motorola MOTORAZR maxx Ve
Samsung SCH-a930
Nokia 2705 Shade™
DROID by MOTOROLA
Motorola V276
LG enV®
LG Chocolate®
THUNDERBOLT™ by HTC
LG VX8700
Samsung SCH-a950
Verizon Wireless CDM8950
Nokia 6315i
LG VX8100
Motorola Rapture™ VU30
Motorola E815
Samsung Sway™
Nokia 6205
Samsung SCH-a850
LG VENUS™
Samsung SCH-n330
HP® Mini 311-1037NR Netbook
BlackBerry® Storm2™ 9550 smartphone
LG Glance™
BlackBerry® 8830 World Edition smartphone
Verizon Wireless USB720 Modem
Motorola MOTOKRZR K1m
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola Rival™
LG Versa™
Samsung Alias™
BlackBerry® Curve™ 8530 smartphone
Samsung ATIV Odyssey™
Samsung SCH-a670
Samsung Omnia® II
Verizon Wireless Salute™
Pantech Marauder™
HTC Rhyme™
HTC Trophy™
Intuition™ by LG
Motorola C333
HTC Rezound™
Verizon Wireless V620
Jest™
Windows Phone 8X by HTC
Motorola V710
Nokia 2128i
Nokia 2705 Shade™ Non-Camera
Sierra Wireless AirCard® 580
LG VX6000
HP® Mini 110-3098NR Netbook
LG VX4500
Motorola V60p
Compaq® Mini CQ10-688nr Netbook
Samsung FlipShot®
Kyocera KX414
Nokia 3589i
Motorola C343
HP® Pavilion dm1-3010nr Notebook
LG Enlighten®
HP® Pavilion dm1-2010nr Entertainment Notebook
Motorola V60s
LG Vortex™
Samsung Gleam®
Verizon Wireless USB727 Modem
Samsung Juke
Nokia 6215i
Casio G'zOne Brigade®
Nokia 6015i Prepaid
DROID 3 by MOTOROLA
Revolution™ by LG
Verizon Wireless Blitz® Prepaid
Verizon Wireless Adamant™
HTC Ozone™ with TALKS™ for Verizon Wireless
Casio EXILIM
DROID 2 GLOBAL by MOTOROLA
DROID ERIS by HTC
DROID 2 by MOTOROLA
LG Ally™
Samsung Rogue™
Samsung Renown™
Samsung Trance™
BlackBerry® Curve™ 9330 smartphone
Samsung Continuum™
Samsung Omnia®
Samsung SCH-u550
Verizon Wireless USB1000 Global USB Modem
Verizon Wireless Razzle™
Samsung Glyde™
Spectrum™ by LG
Pantech Crux™
Verizon Wireless V740 ExpressCard
DROID CHARGE by SAMSUNG
HTC Touch Pro™
Verizon Wireless UM150 USB Modem
DROID R2D2 by MOTOROLA
DROID PRO by MOTOROLA

Accessories

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
Moto Mods - Android®
[Device-Specific Instructions]

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty
[General Information]
Learn which device insurance program is right for you. Get coverage for a device that is lost, stolen, damaged or get an extended warranty to cover defects.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise needs replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Device Return Instructions
[General Information]
Easy to follow, step-by-step instructions for returning a device to Verizon Wireless.
Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Activating Your 4G LTE Phone - Existing Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
How to Activate Your Device
[Video]
Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.
Length: 3:07
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Activating Your 4G LTE Smartphone - How to Use Guide
[How to Use Guide]
Follow these instructions to activate your new or Certified Pre-Owned 4G LTE smartphone.
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
Getting Started with Your New Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 2:00
Getting to Know Your Motorola Moto Z Force Droid Edition
[PDF]
Get to know your new Motorola Moto Z Force Droid Edition with this quick reference guide.
Turn Off Android Device Protection - Moto Z Droid Edition / Force
[Device-Specific Instructions]
To disable the screen lock setting on your Ellipsis 8 HD, check out this info.

Alerts & Reminders

Back Up & Transfer Content

Transfer Contacts & Other Content Between Devices
[General Information]
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Access Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Download and install the Content Transfer App to your Android Smartphone to assist with transferring contacts and media between devices.
Transfer Content - Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
On your Android smartphone, use the Content Transfer app to assist with transferring contacts and media between devices.

Basics

Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing/receiving calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
Check Verizon Wireless Coverage - International
[Device-Specific Instructions]
If you're planning a trip here's how to check for coverage around the world.
Update Connected Device Emergency Address (E911) - My Verizon Website
[Device-Specific Instructions]
To update the e911 address on your device that's used by emergency personnel, view this info.
Moto Z Force Droid Edition Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the Home screen and buttons on your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Turning the Phone On and Off
[Interactive Simulation]
Learn how to power on and shut down your Moto Z Force Droid Edition.

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.
Battery Troubleshooting Basics
[Device-Specific Instructions]
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.
Moto Z Force Droid Edition Simulator: Using Ultra Power Saving Mode
[Interactive Simulation]
See how to switch to Ultra Power Saving mode to help lengthen the battery life of your Moto Z Force Droid Edition.

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth Car Kit Compatibility
[How to Use Guide]
Bluetooth® Car Kit Compatibility
Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
Bluetooth® Help Guide
[Device-Specific Instructions]
Here's info on pairing Bluetooth with your vehicle and some FAQs.
Moto Z Force Droid Edition Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
See how to pair your Moto Z Force Droid Edition with your Bluetooth device.

Calendar

Calling & Dialing

Remove a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Add a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
Here's how to temporarily block unwanted calls and messages via the My Verizon website.
Verizon Messages - HD Video Calling
[Video]
The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46
Auto Reject or Ignore Call - Moto Z Droid Edition / Force
[Device-Specific Instructions]
To manage calls from saved contacts going to voicemail, view this info.
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Call History - Moto Z Droid Edition / Force
[Device-Specific Instructions]
Call Waiting - Smartphone
[Device-Specific Instructions]
Auto Reject or Ignore Call - Android
[Device-Specific Instructions]
Redial - Moto Z Droid Edition / Force
[Device-Specific Instructions]
Call a Number - Moto Z Droid Edition / Force
[Device-Specific Instructions]
DTMF - Moto Z Droid Edition / Force
[Device-Specific Instructions]
Moto Z Force Droid Edition Simulator: Calling a Contact
[Interactive Simulation]
An interactive guide on how to call a contact using your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Calling a New Number
[Interactive Simulation]
Discover how to use your Moto Z Force Droid Edition to call a new number.
Moto Z Force Droid Edition Simulator: Ignoring a Call and Replying with a Text
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message to the caller with your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call after multitasking, like browsing the internet, on your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two phone calls on your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Teaching Kids How to Call 911
[Interactive Simulation]
Learn how to teach kids to call 911 on your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Using Handsfree Calling
[Interactive Simulation]
Discover how to use your voice to place a call with your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view a missed call and add it as a new contact on your Moto Z Force Droid Edition.

Camera, Photos & Videos

Ensure Picture / Video Message does not Exceed File Size Limit
[Device-Specific Instructions]
If you're having issues sending/receiving pictures and videos, this may help. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Media via External Display - Moto Z Droid Edition / Force
[Device-Specific Instructions]
To view your smartphone's screen on an external display (e.g., HDTV), see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Google™ Photos
[Device-Specific Instructions]
Camera Settings Support
[Device-Specific Instructions]
Moto Z Force Droid Edition Simulator: Accessing the Camera from the Lock Screen
[Interactive Simulation]
See how to quickly access the Camera app on your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a photo using your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while recording a video on your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Turning the Flash On and Off
[Interactive Simulation]
A visual guide for how to take a picture with the flash on using your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out when taking photos on your Moto Z Force Droid Edition.

Computer/PC Connectivity

USB Debugging Mode - Moto Z Droid Edition / Force
[Device-Specific Instructions]
If you need to facilitate a connection between your device and a computer with the Android SDK (software development kit), view this info If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Create a Paired Connection - Windows® 7
[Device-Specific Instructions]

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts by using your My Verizon account.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Add a Contact - Moto Z Droid Edition / Force
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Check for Duplicate Contacts Stored in Multiple Accounts - Android® Smartphone
[Device-Specific Instructions]
If you are using multiple backup options on your device and have duplicate contacts, view this info. For any other issues you are having with your device, visit our Troubleshooting Assistant.
Choose Contacts to Display on Device
[Device-Specific Instructions]
If your phone is displaying duplicate contacts, view this info.
Import Contacts - Android® - Gmail
[Device-Specific Instructions]
Moto Z Force Droid Edition Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact to your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Adding and Removing Contacts from Favorites
[Interactive Simulation]
Discover how to add or delete contacts from your Favorites list on your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to a contact on your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact, so you know who's calling your Moto Z Force Droid Edition without looking at it.
Moto Z Force Droid Edition Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
A visual guide for how to create a group of contacts on your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your Moto Z Force Droid Edition.

Data

Bonus Data FAQs
[FAQs]
Learn the about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions
[FAQs]
PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Off / On Facebook Video Auto Play
[Device-Specific Instructions]
Manage Data Usage - Moto Z Droid Edition / Force
[Device-Specific Instructions]
Here's how to change the data usage cycle on your device, view data usage and set data warnings and limits.
Data Roaming - Moto Z Droid Edition / Force
[Device-Specific Instructions]
If you can't connect to the Internet / have no network connection or can't send/receive email/text/pics/videos, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Conserve Data Usage - Google+
[Device-Specific Instructions]

Date & Time

Auto Date and Time - Android®
[Device-Specific Instructions]
If you want your smartphone to automatically populate the date and time based on your location, view this info.

Device ID & Info

Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
Identifying Device Damage - How to Use Guide
[How to Use Guide]
Get detailed guidelines on what type of damage or misuse excludes you from obtaining a warranty replacement for your broken device.
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
Check for Physical Damage
[Device-Specific Instructions]

Device Settings

Turn Screen Rotation On / Off - Moto Z Droid Edition / Force
[Device-Specific Instructions]
If the screen/display on your device doesn't flip or rotate, this shows how to fix it. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Airplane Mode - Moto Z Droid Edition / Force
[Device-Specific Instructions]
If your device can't make or receive calls or use data services, view this info on Airplane Mode.
Configure Company Name ID
[Device-Specific Instructions]
Moto Z Force Droid Edition Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your Moto Z Force Droid Edition to change alert sounds, turn off GPS and more.
Moto Z Force Droid Edition Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving battery life on your Moto Z Force Droid Edition by adjusting the screen timeout.
Moto Z Force Droid Edition Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Configuring Location Settings
[Interactive Simulation]
Learn how to manage location settings on your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Managing Data Usage
[Interactive Simulation]
Discover how to manage data usage on your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Setting to Silent
[Interactive Simulation]
Explore ways to mute your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Moto Z Force Droid Edition to Airplane mode.
Turn Screen Inversion On / Off - Moto Z Droid Edition / Force
[Device-Specific Instructions]
If the color scheme on your Moto Z Droid Edition / Force is reversed, view this.

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create Gmail Account
[Device-Specific Instructions]
Update the Gmail Password - Android®
[Device-Specific Instructions]
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name/password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch Good Mobile Messaging - Android®
[Device-Specific Instructions]
Standard Email Messaging Ports
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Gmail™ Account - Moto Z Droid Edition / Force
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Gmail™ Messages - Android® 
[Device-Specific Instructions]
Gmail™ Sync - Moto Z Droid Edition / Force
[Device-Specific Instructions]
Remove Corporate Email Account (Exchange ActiveSync®) - Moto Z Droid Edition / Force
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange Activesync®®) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
View Gmail™ Messages - Android™
[Device-Specific Instructions]
Compose and Send Email Message - Moto Z Droid Edition / Force
[Device-Specific Instructions]
If your device runs slow, crashes/resets or apps freeze when running them, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Gmail™ Notifications - Android® 
[Device-Specific Instructions]
Reply to a Gmail™ Message - Android™
[Device-Specific Instructions]
Gmail™ Auto Signature - Android® 
[Device-Specific Instructions]
Remove a Personal Email Account - Moto Z Droid Edition / Force
[Device-Specific Instructions]
Removing then re-adding an email account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Moto Z Force Droid Edition Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Including an Email Attachment
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Replying to an Email
[Interactive Simulation]
Discover how to reply to an email on your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email from your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to access your work email on your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to access your existing email account on your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Switching Between Email Accounts
[Interactive Simulation]
Discover how to access different email accounts on your Moto Z Force Droid Edition.
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen Android, Apple, Windows, Blackberry or Basic device.
Turn Find My Device On / Off - Android®
[Device-Specific Instructions]
Here's info on how to remotely locate, lock, ring or erase your Android device.
Remotely Lock Device - Find My Device - Android®
[Device-Specific Instructions]
If you would like to remotely locate and lock your device, view this info.
Remotely Erase Device - Find My Device - Android®
[Device-Specific Instructions]
Here's info on how to remotely locate and erase your Android device.
Remotely Ring Device - Find My Device - Android®
[Device-Specific Instructions]
Here's how to cause your Android device to remotely ring so you can locate it.
Remotely Locate Device - Find My Device - Android®
[Device-Specific Instructions]
If you would like to locate your device remotely, view this info.

Gestures & Motions

Gestures - Google Maps™
[Device-Specific Instructions]

Google Backup & restore

GPS & Location Based Services

E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Find Driving Directions - Google™ Maps
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Find Current Location - Google Maps™
[Device-Specific Instructions]
Download an Offline Map (Google Maps™)
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
GPS Location Settings - Android®
[Device-Specific Instructions]
Add Layers - Google Maps™
[Device-Specific Instructions]

Home Screen

Moto Z Force Droid Edition Simulator: Adding Apps and Widgets to the Home Screen
[Interactive Simulation]
An interactive guide on how to place apps and widgets on the Home screen of your Moto Z Force Droid Edition for quick access to them.
Moto Z Force Droid Edition Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Learn how to add folders to the Home screen on your Moto Z Force Droid Edition to help organize your apps.
Moto Z Force Droid Edition Simulator: Adding and Deleting a Home Screen
[Interactive Simulation]
A visual guide for adding and deleting Home screens on your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Adjusting Apps and Widgets on the Home Screen
[Interactive Simulation]
Learn how to rearrange and resize apps and widgets on the Home screen of your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Changing the Default Home Screen
[Interactive Simulation]
Learn how to change the default Home screen of your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Removing Apps and Widgets from the Home Screen
[Interactive Simulation]
See how to remove apps and widgets from the Home screen of your Moto Z Force Droid Edition.

Hotspot

Mobile Hotspot FAQs
[FAQs]
Get an Internet connection by accessing your device's Wi Fi using Mobile Hotspot. Learn how to connect devices. Understand how your plan will be charged.
Turn Mobile Hotspot On / Off - Moto Z Droid Edition / Force
[Device-Specific Instructions]
Here's how to turn your Hotspot (mobile data as a Wi-Fi connection) on or off.
Mobile Hotspot Settings - Moto Z Droid Edition / Force
[Device-Specific Instructions]
Here's how to configure Mobile Hotspot settings (e.g., password, allowed devices, etc.).

Internet & Web Browser

View Browser History - Android
[Device-Specific Instructions]
Disable Work Offline - Internet Browser
[Device-Specific Instructions]
Here's how to check to see if you are offline when unable to connect to the Internet on your computer/PC with Internet Explorer, Chrome or Firefox.
Determining Internet Connection Speeds
[Device-Specific Instructions]
Reboot the Router
[Device-Specific Instructions]
Web Browser - Moto Z Droid Edition / Force
[Device-Specific Instructions]
Moto Z Force Droid Edition Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Moto Z Force Droid Edition, so it's easy to find later.
Moto Z Force Droid Edition Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Searching the Web Using Your Voice
[Interactive Simulation]
Explore how to search the web using your voice with your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Moto Z Force Droid Edition.

Keyboard

Turn Voice Input On / Off - Android®
[Device-Specific Instructions]
You can use voice input on your Android device to type hands-free instead of using your keyboard. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Moto Z Force Droid Edition Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your Moto Z Force Droid Edition.

Lock, Unlock, Password & Security

Smart Lock - Moto Z Droid Edition / Force
[Device-Specific Instructions]
Moto Z Force Droid Edition Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your Moto Z Force Droid Edition to help protect your private information.
Moto Z Force Droid Edition Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to unlock the screen on your Moto Z Force Droid Edition.

Memory/Storage

View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Check Memory - Moto Z Droid Edition / Force
[Device-Specific Instructions]
To free up space if your device runs slow or crashes/resets, apps freeze when running them, or you can't save media, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Format SD Card via PC
[Device-Specific Instructions]
Format SD Card - Moto Z Droid Edition / Force
[Device-Specific Instructions]
View this info on memory card formatting options for your Z Droid Edition / Force.

Mobile Hotspot

Moto Z Force Droid Edition Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your Moto Z Force Droid Edition as a Mobile Hotspot, so you can share your data connection with other devices.

Music

Moto Z Force Droid Edition Simulator: Setting a Calendar Alarm
[Interactive Simulation]
Find out how to set a calendar alarm in Moto on your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Using Moto
[Interactive Simulation]
Discover how to use Moto to find things and accomplish tasks using your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Using Moto Display
[Interactive Simulation]
Learn how to use Moto Display to view and respond to notifications on your Moto Z Force Droid Edition.

Navigating & Multitasking

Moto Z Force Droid Edition Simulator: Multitasking Between Apps
[Interactive Simulation]
An interactive guide on how to easily switch between and close apps that are running on your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Setting Up Moto Assist
[Interactive Simulation]
Discover how to set up Moto Assist to automatically do things like read text messages while you're driving on your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Using the Navigation Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel on your Moto Z Force Droid Edition.

Near Field Communication (NFC)

Turn NFC On / Off - Moto Z Droid Edition / Force
[Device-Specific Instructions]
Near Field Communication (NFC) allows the transfer of data between devices that are a few centimeters apart, typically back-to-back. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Tap & Pay - Moto Z Droid Edition / Force
[Device-Specific Instructions]

Operating System & Software

Moto Z Droid Edition and Moto Z Force Droid Edition Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Software Update - Software Upgrade / Repair Assistant (Motorola)
[Device-Specific Instructions]
If you need help/assistance upgrading the software on your Motorola device or the software update failed, this info helps.
Initial Setup - Software Upgrade / Repair Assistant (Motorola)
[Device-Specific Instructions]
This shows how to install the Verizon Upgrade Assistant on your PC or Mac.
Remove Ransomware From the Device - Android
[Device-Specific Instructions]

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
4G SIM Card Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device.
Locate the 4G SIM PIN / PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Insert SIM Card - Moto Z Droid Edition / Force
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Remove SIM Card - Moto Z Droid Edition / Force
[Device-Specific Instructions]
Inserting/removing the SIM on your Moto Z Droid Edition/Force helps when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Moto Z Force Droid Edition Simulator: Inserting and Removing a Nano SIM Card
[Interactive Simulation]
Find out how to insert and remove a nano SIM card from your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Inserting and Removing a microSD Card
[Interactive Simulation]
Discover how to put and remove a microSD card into your Moto Z Force Droid Edition to add memory for photos, videos, music, documents and more.

Social Networking

Moto Z Force Droid Edition Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your Moto Z Force Droid Edition to help protect your account.
Moto Z Force Droid Edition Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your Moto Z Force Droid Edition.

Sounds, Volume & Audio

Set Ringtones - Moto Z Droid Edition / Force
[Device-Specific Instructions]
Vibrate Mode - Moto Z Droid Edition / Force
[Device-Specific Instructions]
Speakerphone - Moto Z Droid Edition / Force
[Device-Specific Instructions]
Resolve Volume Issues
[Device-Specific Instructions]

Status Indicators/Lights

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, view this.
Text Messaging FAQs
[FAQs]
Learn to send and receive text messages, how to store your texts and block unwanted texts, and how you are charged for texts by plan.
Verizon Messages - Basic Use
[Video]
Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Send Picture/Video Message using Email
[Device-Specific Instructions]
Motorola Connect - Android
[Device-Specific Instructions]
Verizon Messages - On the Move
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31
Ensure the 10-digit Mobile Number or Email Address is Entered Correctly for International Messages
[Device-Specific Instructions]
Here's how to troubleshoot sending an international text message.
Text Message Notification Settings - Moto Z Droid Edition / Force
[Device-Specific Instructions]
If apps freeze or hang or cause your device to crash, reset or run slow, view this info.
Text Message Signature - Android™
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Access Menus with Long Press - Android®
[Device-Specific Instructions]
Moto Z Force Droid Edition Simulator: Finding More Help
[Interactive Simulation]
Discover how to find videos and tutorials to learn more about using your Moto Z Force Droid Edition.

Visual & Hearing Accessibility

Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
TTY Settings - Moto Z Droid Edition / Force
[Device-Specific Instructions]
Common Accessibility Settings - Android®
[Device-Specific Instructions]

Wallpapers/Theme

Set Wallpaper - Moto Z Droid Edition / Force
[Device-Specific Instructions]
Moto Z Force Droid Edition Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change the background of the Home screen on your Moto Z Force Droid Edition.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.
Reset Network Settings - Moto Z Droid Edition / Force
[Device-Specific Instructions]
If you can't connect to the internet or send/receive emails and messages (text/picture/video) on your device, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Auto Switch Between Wi-Fi & Mobile Data Networks - Moto Z Droid Edition / Force
[Device-Specific Instructions]
To allow your Moto Z Droid Edition / Force to auto switch between Wi-Fi and the Verizon Wireless network to ensure a connection, see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Moto Z Force Droid Edition Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your Moto Z Force Droid Edition to connect to a Wi-Fi network, so you can access the internet without using data.
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55

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