My Gigs FAQs

General Information

  1. What is the My Gigs plan?

    With this plan, you get unlimited calling and texting for a set monthly fee, and you only pay for the data you use (rounded up to the nearest GB).

    It gives you the flexibility to use data when you need it, without buying a fixed data package every month or worrying about overage charges.

  2. Who's eligible for the My Gigs plan?

    This plan is currently available to all Alaska and Hawaii residents. You must have a billing address in Alaska or Hawaii to be eligible.

    Business accounts aren't eligible at this time.

  3. How much does the My Gigs plan cost?

    The amount you pay each month depends on the type of device you have and the number of devices on your account:

    • Smartphone
      • $25/month if you own the phone or purchased it through the device payment program
      • $45/month if you purchased the phone at a discount with a 2-year contract
    • Basic phone* - $25/month
    • Tablet - $10/month
    • Connected device - $5/month

    And you only pay for data if you use it. Usage is combined for all devices on your account, and the cost is $10/GB (rounded up to the nearest GB).

    *Basic phones only available in Hawaii.

  4. How many devices can I have on my account with the My Gigs plan?

    You can have up to 10 devices on your account with this plan.

  5. What devices can I have on the My Gigs plan?

    You can use:

    *Only available in Hawaii.

  6. Is the My Gigs plan the right plan for me?

    If you don't use very much data each month, or your data usage fluctuates a lot from month to month, the My Gigs plan may save you money.

    If you aren't sure how much data you use each month, you can review your past usage in My Verizon.

  7. How do I sign up for the My Gigs plan?

    The steps to sign up online vary based on whether you're a current Verizon Wireless customer or not.

    • If you're new to Verizon Wireless:
      1. Shop for a new device online and add your favorite one to your shopping cart.
      2. When you're given the option to select a plan during the checkout process, select the My Gigs plan.
      3. Follow the rest of the onscreen prompts to finish checking out.
    • If you want to switch plans on an existing Verizon Wireless account:
      1. Go to the Change Your Plan page in My Verizon.
      2. Select the option to switch to the My Gigs plan.
      3. Follow the onscreen prompts to complete your plan change.

        Note: The My Gigs plan option won't show up if you aren't eligible for it.
  8. How can I monitor my data usage on the My Gigs plan?

    You won't receive data alerts while on the My Gigs plan because you pay for data as you go, with no overage charges. But you can monitor your data usage on the My Usage page in My Verizon and the My Verizon app.

  9. Why can't I use Verizon Smart Family on the My Gigs plan?

    Verizon Smart Family™ regularly uses data for certain features. If you want to use Verizon Smart Family to manage usage on your account and locate family members' phones, consider the new Verizon Plan, which offers a variety of data options that would better match your monthly data usage.

isTealiumFlag=true