My Verizon for Prepaid is a secure online portal that helps you manage your prepaid account and device from anywhere.
Learn more and find step-by-step instructions on how to use My Verizon for Prepaid on your computer.
General Information
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What can I do in My Verizon for Prepaid?
In My Verizon for Prepaid, you can:
- Add funds to your prepaid account
- Set up and manage Auto Pay
- View your current usage detail for data, minutes and messages
- Change your prepaid device
- Change your mobile number
- Switch your prepaid plan
- Add more high-speed Add On Data
- Check your prepaid account balance
- View your payment history
- Review your prepaid plan details
- Manage the features on your prepaid account (e.g., Caller ID Block, Ringback Tones, etc.)
- Edit your personal profile, contact info and My Verizon sign-in details
- Reset your voicemail password
Note: If you're an Account Member on a Prepaid Family Account, some of these options may not be available to you, like Auto Pay.
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Where can I find step-by-step instructions on how to use My Verizon for Prepaid?
For instructions on using My Verizon for Prepaid on a computer, refer to the My Verizon for Prepaid How to Use Guide.
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Can I access My Verizon for Prepaid from my phone or tablet?
Yes, you can access My Verizon on a compatible smartphone and tablet with the My Verizon app.
For more info, go to our My Verizon App for Prepaid FAQs.
Note: You can also use the browser on your smartphone or table to access My Verizon. -
How do I sign up for My Verizon for Prepaid?
Visit the My Verizon Registration page and follow the steps to sign up.
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How do I sign in to My Verizon for Prepaid?
To sign in to My Verizon for Prepaid:
- Go to the My Verizon Sign-In page.
Note: You can also tap or click the My Verizon tab at the top of any page on our website to sign in.
- Enter your prepaid mobile number and Password.
- Click Sign in.
Note: You may be prompted to answer your security question if you're signing in on a device that hasn't been registered. This helps prevent your account from unauthorized use.
You've successfully signed in to your My Verizon for Prepaid account.
- Go to the My Verizon Sign-In page.
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Can I manage my contacts, pictures, videos and other content in My Verizon for Prepaid?
If you subscribe to Verizon Cloud, you can manage your contacts and other content through the Verizon Cloud app on your compatible prepaid smartphone:
If you have a basic phone, you can manage your contacts with Backup Assistant.
Android is a trademark of Google, Inc. Apple and iPhone are registered trademarks of Apple Inc.
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How can I block a number from calling me or sending me a text message if I have a prepaid account?
On many devices, you can set call and message blocks from within your Contact List. If there's a number you don't want calling or texting you, find that person in your contact list and turn on the block option. If the number you want to block isn't in your Contact List, you can add it and then block it. That number will be unable to call or text you.
The steps to block a contact will vary by device. You can find step-by-step instructions in your User Guide (you'll find the link at the top of the Device Support page for your device). -
Can I block any services in My Verizon for prepaid accounts?
You can block Caller ID and block messaging on the Features page in My Verizon for prepaid accounts.