Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s Plus
Samsung Galaxy S7
Apple® iPhone® 6s
Samsung Galaxy S® 5
Moto Z Play Droid Edition
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Apple® iPhone® 7 Plus
Apple® iPhone® 5s
Samsung Galaxy S7 edge
DROID TURBO 2
Samsung Galaxy S® 4
Samsung Galaxy Note5
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note® 4
Apple® iPhone® 5c
Verizon Ellipsis™ 7
Samsung Galaxy J3 V
Ellipsis™ Jetpack® MHS800L
Apple® iPhone® SE
Droid Turbo in Ballistic Nylon
Samsung 3G Network Extender
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5
Droid Turbo by Motorola
DROID MAXX by MOTOROLA
Google Pixel
LG G5
Verizon Ellipsis® 8
Apple® iPad® 2
LG G4™
Moto Z Force Droid Edition
LG G3
Samsung Galaxy J3 (2016)
Samsung Galaxy J1™ Prepaid
Samsung Galaxy Core Prime™
Samsung Gusto® 3
LG Revere® 3
Apple® iPhone® 4s
Apple® iPhone® 4
Google Pixel XL
LG Cosmos™ 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon MiFi® 4G LTE Global USB Modem U620L
Samsung Galaxy S6 edge +
Samsung Galaxy S® 6 edge
LG V10™
Samsung 4G LTE Network Extender
Verizon Wireless Home Phone
Samsung Galaxy Note® 3
Samsung Galaxy S® III
Hum+ by Verizon
Pantech 4G LTE Global USB Modem UML290
LG G Vista
DROID MAXX 2
LG Optimus Zone™ 3 Prepaid
Verizon LTE Internet and Home Phone
HTC Desire® 526
Stylo™ 2 V
GizmoGadget™ by LG
GizmoPal™
DROID MINI by MOTOROLA
Casio G'zOne Commando®
DuraForce PRO with Sapphire Shield
V20™
DROID RAZR M by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Galaxy Note7
Brigadier™ by Kyocera
Samsung Convoy® 4
LG K8 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
DuraXV
Verizon Ellipsis® 10
Samsung Convoy™ 3
Moto Z Droid Edition
GizmoPal® 2 by LG
LG G2
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Casio G'zOne Commando® 4G LTE
Moto G™ by Motorola
Verizon 4G LTE USB Modem 551L
HTC Desire® 530
Ellipsis™ Jetpack® MHS815L
LG Extravert™ 2
Casio G'zOne Ravine® 2
LG G Pad 8.3 LTE
HTC One® (M8)
LG Octane™
Verizon 4G LTE USB Modem UML295
DROID ULTRA by MOTOROLA
Moto G Play
Samsung Galaxy Note® II
HTC One M9
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Galaxy S® 4 mini
Samsung Gusto® 2
LG K4™ LTE
Sony Xperia® Z3v
Galaxy Note® Edge
Samsung Galaxy Tab® 2 (10.1)
Samsung Convoy™ 2
DROID TURBO 2 - Designed by You
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
iPad® Pro
Gear S2
Verizon Wireless AirCard® 595
DROID INCREDIBLE 4G LTE by HTC
Samsung Intensity™ II
BlackBerry® Bold™ 9930 smartphone
LTE Internet (Installed)
LG Exalt™
PRIV™ by BlackBerry®
Galaxy Tab E
iPad® Air 2
Samsung Brightside™
Nexus 6
Nokia Lumia 928
Galaxy Tab E (8.0)
DROID by MOTOROLA
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Gear S®
Samsung Galaxy Tab S2
HTC Desire® 626
Nokia Lumia 822
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Kyocera DuraXV+
Moto X™ (2nd Gen.)
Samsung Galaxy Tab® 2 (7.0)
Moto X™ by Motorola
Microsoft Surface 3
HTC 10™
DROID RAZR by MOTOROLA
LG Terra™
Moto E™ Prepaid
LG Revere®
LG Optimus Zone™ 2 Prepaid
Apple® iPad® mini with Retina display
ZenPad™ Z10
LG Exalt™II
HTC One®
LG Optimus Exceed™ 2
LG Cosmos™ 2
Transpyre™ Prepaid
iPad Pro™ (9.7-inch)
Samsung Intensity™ III
G Pad™ 10.1 LTE
BlackBerry Classic
Samsung Convoy™
LG Accolade™
Pantech Breakout™
Apple® iPad® Air™
LG Revere® 2
DROID RAZR MAXX HD by MOTOROLA
ZenPad™ Z8
Samsung Galaxy S® III mini
Verizon Wireless USB760 Modem
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab®
Samsung Gusto®
Ellipsis® Kids
HTC One® (M8) for Windows®
Nokia Lumia Icon
LG enV®3
LG Vortex™
LG G Pad™ X8.3
Motorola RAZR V3m
DROID INCREDIBLE 2 by HTC
Samsung Galaxy Tab® 4 (10.1)
Samsung Galaxy Tab® (10.1)
DROID RAZR MAXX by MOTOROLA
DROID DNA by HTC
G Pad™ 7.0 LTE
BlackBerry® Z10 smartphone
BlackBerry® Q10 smartphone
Lancet™
Verizon Ellipsis™ 8 HD
Apple® iPad® mini
Casio G'zOne Ravine®
Lancet™ for Android™
Enact™ by LG
Spectrum™ 2 by LG
LG VX8300
Apple® iPad® with Wi-Fi + 4G
iPad® mini 4
Samsung Haven™
LG Cosmos™
Lucid™3 by LG
Motorola XOOM™ 4G LTE
Motorola MOTO™ W755
Dell™ Vostro™ V13 Laptop
Nokia 2366i
DROID RAZR HD by MOTOROLA
DROID BIONIC by MOTOROLA
Motorola Barrage™
Watch Urbane™ 2nd Edition LTE
Casio G'zOne Boulder®
BlackBerry® Bold 9650 smartphone
Samsung Galaxy Tab® 4 (8.0)
Pantech Hotshot™
BlackBerry® Z30 smartphone
LG enV®2
Samsung Galaxy™ Stratosphere™ II
Samsung Galaxy Camera®
Delphi Connect with 4G LTE Mobile Hotspot
DROID 4 by MOTOROLA
Lucid™ by LG
Samsung Intensity™
Apple® iPad® with Retina display
HTC One® max
DROID X by MOTOROLA
LG Migosm
DROID X2 by MOTOROLA
BlackBerry® Pearl™ Flip 8230 smartphone
Samsung Galaxy Stellar™
Verizon Converged VOIP Device
LG enV® TOUCH
Samsung Galaxy Note® 10.1
HTC One® remix
Hydro ELITE by KYOCERA
Samsung Alias™ 2
Nokia Lumia 2520
Samsung Smooth™
Samsung Illusion™
LG VX5500
Samsung Galaxy Note® Pro
BlackBerry® Tour™ 9630 smartphone
Verizon Wireless UMW190 Global USB Modem
Samsung Knack™
Pantech Jest™ 2
LG Cosmos™ Touch
Lucid™2 by LG
Galaxy Nexus by Samsung
THUNDERBOLT™ by HTC
Intuition™ by LG
Windows Phone 8X by HTC
DROID CHARGE by SAMSUNG
Verizon GizmoTab™
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Gear S2 classic
Samsung Fascinate™
Sony Xperia® Z2
Verizon Wireless AirCard® 595U USB Modem
LG Extravert™
Samsung ATIV SE™
Samsung Galaxy Tab® S
HP Elite x2 1012
Verizon Wireless UM175 USB Modem
Samsung Galaxy Note® 10.1 2014 Edition
Pantech Perception™
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
BlackBerry® Curve™ 8330 smartphone
Motorola W385
LG VX5400
LG Optimus Zone™
Samsung Galaxy™ Stratosphere™
Verizon Wireless USB720 Modem
Casio G'zOne Rock™
iPad® mini 3
Samsung SCH-u340
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Galaxy Legend™
Google Nexus 7
Moto X™ - Designed by You (2nd Generation)
BlackBerry® Storm2™ 9550 smartphone
DROID 3 by MOTOROLA
HTC Desire® 612
Samsung Galaxy Tab® (7.7)
Samsung ATIV Odyssey™
HTC Rhyme™
LG VX8360
Pantech Marauder™
HP Spectre x2
DROID INCREDIBLE by HTC
Samsung Galaxy View
Casio G'zOne Brigade®
Samsung Reality™
Jetpack® MiFi® 7730L
Samsung Juke
Verizon Wireless G'zOne Type-S
DROID 2 by MOTOROLA
LG Dare™
Samsung Alias™
LG Ally™
Pantech Caper™ Prepaid
Delphi Connect
Verizon Wireless USB727 Modem
LG Voyager™
LG VX8350
DROID 2 GLOBAL by MOTOROLA
Verizon Wireless UM150 USB Modem
BlackBerry® Curve™ 9330 smartphone
Apple® iPad®
Spartan GoCam™
Verizon Wireless Escapade®
LG Chocolate® Touch
HTC Rezound™
Revolution™ by LG
Motorola Adventure™ V750
Spectrum™ by LG
Samsung SCH-u410
LG VX5300
Moto X™ - Designed by You
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Sharp KIN™ ONE
Luge™ by Motorola Prepaid
Sierra Wireless AirCard® 555D
BlackBerry® Curve™ 8530 smartphone
LG VX5200
Motorola MOTO™ VU204
Verizon Wireless CDM8975
Verizon Wireless Coupe™
Samsung Omnia® II
Samsung SCH-u430
Motorola E815
Verizon Wireless PC5750 PC Card
Samsung SCH-a870
LG Chocolate®
LG VX3200
Pantech Crux™
Casio G'zOne Ravine® 2 Non-Camera
Sony Xperia® PLAY
Samsung SCH-u540
DROID XYBOARD 10.1 by MOTOROLA
Verizon Wireless Salute™
Pantech PN-210
DROID PRO by MOTOROLA
Motorola V325
LG VX8700
G'zOne Boulder™ Black and Silver
Sierra Wireless AirCard® 580
LG Optimus Exceed™
Motorola MOTOKRZR K1m
Samsung SCH-a930
Motorola XOOM™
Samsung N150 Netbook
HTC Trophy™
BlackBerry® Torch™ 9850 smartphone
Casio EXILIM
Samsung Gem™
BlackBerry® Curve™ 9370 smartphone
DROID XYBOARD 8.2 by MOTOROLA
HP® Mini 1151NR Netbook
LG enV®
LG VX8100
LG Versa™
Samsung SCH-a650
Verizon Wireless Razzle™
Motorola CITRUS™
LG VX6100
LG Clout™
Motorola W315
LG Enlighten®
BlackBerry Classic Non-Camera
Samsung Rogue™
Samsung Continuum™
Samsung Zeal™
LG Chocolate® 3
LG VX3300
DROID R2D2 by MOTOROLA
BlackBerry® 8830 World Edition smartphone
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung FlipShot®
Motorola Entice™
Samsung SCH-a950
Gateway® LT2016u Netbook
Samsung Trance™
Motorola MOTO Q™ 9c
Nokia 2705 Shade™ Non-Camera
Compaq® Mini CQ10-688nr Netbook
Motorola V60s
Samsung Glyde™
Verizon Wireless CDM 7075
Samsung SCH-a850
HTC Touch Pro™
HP® Mini 311-1037NR Netbook
Motorola Rival™
HP® Pavilion dm1-2010nr Entertainment Notebook
Motorola DEVOUR™ with MOTOBLUR™
Pantech PN-215
Samsung Sway™
Motorola RAZR V3m in Gray
LG Fathom®
Verizon Wireless CDM8950
Nokia 7705 Twist™
Kyocera KX414
Verizon Wireless PN-300
Motorola V325i
Motorola Krave™ ZN4
Motorola MOTO™ Z6c World Edition
HTC Ozone™ with TALKS™ for Verizon Wireless
Verizon Wireless USB1000 Global USB Modem
LG VX9400
Kyocera KPC650
Sharp KIN™ TWO
Nokia 6205
LG VX4500
HTC Merge®
Verizon Wireless Adamant™
DROID ERIS by HTC
Samsung Omnia®
LG Glance™
Nokia 7205 Intrigue™
Nokia 2128i
Kyocera SE47
Kyocera KX2
Samsung i700 Pocket PC
Samsung SCH-a310
LG VX4700
Kyocera KX1v
BlackBerry® Curve™ 9310 smartphone
Kyocera KX444
Verizon AD3700 Global USB Modem
Samsung SCH-a670
Sharp KIN™ TWOm
Verizon Wireless Blitz® Prepaid
Nokia 6236i
LG VENUS™
Samsung SCH-u620
Nokia 2605 Mirage
Jest™
Motorola RAZR V3c
Verizon Wireless U630 PC Card
Kyocera K323
Motorola V265
Kyocera K404
Nokia 2705 Shade™
Motorola Rapture™ VU30
HP® Mini 210-1076NR Netbook
Samsung SCH-a795
Samsung SCH-i730
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Galaxy J7 V
Motorola V276
Samsung SCH-a630
Motorola MOTO™ Z6cx World Edition without Camera
Nokia 6315i
Motorola MOTO Q™ music 9m
Motorola T720
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Hum×
Pantech PN-820
Motorola Q™
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Motorola V325xi
BlackBerry® 7750
Samsung Saga™
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Verizon Wireless XV6600 without Camera
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola T300p
Motorola V710
Nokia 6305i
Apple® iPad® (9.7-inch)
Samsung SCH-a790
LG VX6000
LG VX2000
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Motorola V60p
Verizon KPC680 ExpressCard®
Nokia 3589i
Motorola C343
HP® Pavilion dm1-3010nr Notebook
Verizon Wireless V640
Samsung SCH-a990
Motorola T730
Samsung SCH-a530
Sharp KIN™ ONEm
Nokia 2285
Motorola V120e
Samsung Gleam®
LG G6™
Nokia 6215i
Nokia 6015i Prepaid
Motorola A840
LG VX4650
LG V
Watch Sport™
Samsung Renown™
Motorola MOTOSLVR L7C
BlackBerry® 7250
Samsung SCH-u550
Samsung SCH-a890
Samsung SCH-i760
LG K20™ V
Verizon Wireless V740 ExpressCard
Samsung SCH-a970
Samsung SCH-i830
HTC Apache XV6700
Motorola V65p

My Verizon for Prepaid FAQs

General Information
  1. What is My Verizon for Prepaid?

    My Verizon for Prepaid is a secure online portal that helps you manage your prepaid account and device from anywhere.

    Learn more and find step-by-step instructions on how to use My Verizon for Prepaid on your computer.

    You can also view a tutorial of My Verizon for Prepaid. If you aren't already signed in to My Verizon, you may be prompted to do so.



  2. What can I do in My Verizon for Prepaid?

    In My Verizon for Prepaid, you can:

    • Add funds to your prepaid account
    • Set up and manage Auto Pay
    • View your current usage detail for data, minutes and messages
    • Change your prepaid device
    • Change your mobile number
    • Switch your prepaid plan
    • Add more high-speed Add On Data
    • Check your prepaid account balance
    • View your payment history
    • Review your prepaid plan details
    • Manage the features on your prepaid account (e.g., Caller ID Block, Ringback Tones, etc.)
    • Edit your personal profile, contact info and My Verizon sign-in details
    • Reset your voicemail password


  3. Where can I find step-by-step instructions on how to use My Verizon for Prepaid?

    For instructions on using My Verizon for Prepaid on a computer, refer to the My Verizon for Prepaid How to Use Guide.



  4. Can I access My Verizon for Prepaid from my phone or tablet?

    Yes, you can access My Verizon on a compatible smartphone and tablet with the My Verizon app.

    For more info, go to our My Verizon App for Prepaid FAQs.



  5. How do I sign up for My Verizon for Prepaid?

    Visit the My Verizon Registration page and follow the steps to sign up.



  6. How do I sign in to My Verizon for Prepaid?

    To sign in to My Verizon for Prepaid:

    1. Go to the My Verizon Sign-In page.

      Note: You can also click the My Verizon tab at the top of any page on our website to sign in.

    2. Enter your prepaid mobile number and Password.

    3. Click Sign In.


    You've successfully signed in to your My Verizon for Prepaid account.



  7. Can I check my prepaid balance in My Verizon for Prepaid?

    Yes, visit the Balance Details page to view your prepaid account balance in My Verizon for Prepaid.



  8. Can I manage my contacts in My Verizon for Prepaid?

    If you subscribe to Verizon Cloud, you can manage your contacts through the Verizon Cloud page in My Verizon for Prepaid. Learn more about Verizon Cloud.



  9. How can I block a number from calling me or sending me a text message if I have a prepaid account?

    On many devices you can set call and message blocks from within your Contact List. If there's a number you don't want calling or texting you, find that person in your contact list and turn on the block option. If the number you want to block isn't in your Contact List, you can add it and then block it. That number will be unable to call or send you text messages.

    The steps to block a contact will vary by device. Refer to your user manual for instructions.



  10. Can I block any services in My Verizon for prepaid accounts?

    You can block the Premium Messaging service on the Features page in My Verizon for prepaid accounts.



Payment
  1. How do I make a payment in My Verizon for Prepaid?

    Visit the Payment page to add funds to your account using a debit card, credit card or a prepaid Refill Card in My Verizon for Prepaid.

    You can also set up Auto Pay to automatically add funds to your prepaid account each month.

    For step-by-step instructions, refer to the Payment section in the My Verizon for Prepaid How to Use Guide.



  2. What types of credit cards can I use to add funds to my account in My Verizon for Prepaid?

    The following credit cards are accepted:

    • Visa®
    • MasterCard®
    • Discover®
    • American Express®


  3. Can I refill a prepaid card in My Verizon for Prepaid?

    Yes, you can add funds to your Refill Card on the Payments page in My Verizon for Prepaid.

    For step-by-step instructions, refer to the Payments section of the My Verizon for Prepaid How to Use Guide.



  4. Can I save a credit card to my account in My Verizon for Prepaid, so I don't have to enter the information manually each time?

    Yes, when you make a payment with a new credit card in My Verizon for Prepaid, you can choose to save that card for future payments.

    For step-by-step instructions, refer to the Payments section of the My Verizon for Prepaid How to Use Guide.



  5. Where do I set up Auto Pay in My Verizon for Prepaid?

    Visit the Set Up Auto Pay page in My Verizon for Prepaid to select your Auto Pay settings and enter your credit card details.

    For step-by-step instructions, refer to the Payments section of the My Verizon for Prepaid How to Use Guide.



  6. Where do I view my payment history in My Verizon for Prepaid?

    The Payment History page in My Verizon for Prepaid shows your payment activity for the past 18 months.

    You can see the following information for each transaction:

    • Date paid
    • Amount paid (including a breakdown of any taxes and surcharges)
    • Payment method

    You can also print or email your payment history from this page.



Usage
  1. How do I keep track of my data usage in My Verizon for Prepaid?

    Visit the Usage page in My Verizon for Prepaid to view a summary and details of your data, minute and message usage.



  2. Which usage categories can I view in My Verizon for Prepaid?

    You can view the following usage types in My Verizon for Prepaid

    • Data: Amount of MB / GB you've used
    • Minutes: Number of minutes you've spent on calls
    • Messages: Number of text messages you've sent or received


Plan & Data
  1. How do I add more high-speed Add On Data in My Verizon for Prepaid?

    To purchase more high-speed Add On Data instead of using reduced speeds of Always-On Data:

    1. Go to the Usage page in My Verizon for Prepaid.
    2. Click Add More Data.
    3. Follow the onscreen prompts to purchase more Add On Data.

    You've successfully added more high-speed Add On Data to your account.



  2. How do I change my plan in My Verizon for Prepaid?

    Visit the Change Your Prepaid Plan page to change your plan and add data to your account.

    For step-by-step instructions, refer to the My Verizon for Prepaid How to Use Guide.



  3. Where can I view my plan details and features in My Verizon for Prepaid?

    Your plan details and features are available on the Plan & Data page in My Verizon for Prepaid.



Features
  1. Can I manage features on my account in My Verizon for Prepaid?

    Visit the Features page to manage your features and add new ones in My Verizon for Prepaid.

    For step-by-step instructions, refer to the My Verizon for Prepaid How to Use Guide.



Device
  1. Can I change my prepaid device in My Verizon for Prepaid?

    Yes, you can change your device on the My Device page in My Verizon for Prepaid.

    For step-by-step instructions, refer to the My Verizon for Prepaid How to Use Guide.



  2. Can I change my voicemail password in My Verizon for Prepaid?

    Yes, go to the My Device page and click the RESET VOICE MAIL PASSWORD link.

    For step-by-step instructions, refer to the My Verizon for Prepaid How to Use Guide.



  3. Can I change my mobile number in My Verizon for Prepaid?

    Yes, go to the Change Mobile Number page in My Verizon for Prepaid.

    For step-by-step instructions, refer to the My Verizon for Prepaid How to Use Guide.



Settings
  1. Can I change my profile and contact information in My Verizon for Prepaid?

    Yes, you can edit your personal profile, contact information and My Verizon sign-in details on the Settings page in My Verizon for Prepaid.

    For step-by-step instructions, refer to the Settings section in the My Verizon for Prepaid How to Use Guide.



  2. Can I change my sign-in and security info for My Verizon for Prepaid?

    Yes, you can change your My Verizon sign-in and security info on the Settings page.

    For step-by-step instructions, refer to the Settings section in the My Verizon for Prepaid How to Use Guide.



  3. What is my greeting name in My Verizon for Prepaid?

    Your greeting name is what appears in the red welcome bar at the top of My Verizon when you sign in.

    When you first sign in, your greeting name will be your prepaid mobile number. The greeting will read, "Welcome (555)123-4567." You can change your greeting name on the Settings page of My Verizon for Prepaid.

    Cards are issued by Citibank, N.A. pursuant to a license from Visa U.S.A. Inc. and managed by CitiĀ® Prepaid Services. This card can be used everywhere Visa debit cards are accepted.



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