Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 6s Plus
Samsung Galaxy S® 6
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Moto Z Play Droid Edition
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 5
Apple® iPhone® 5s
Samsung Galaxy S7 edge
Samsung Galaxy S8
Samsung Galaxy S® 4
DROID TURBO 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note5
Apple® iPhone® SE
Samsung Galaxy S8+
Samsung Galaxy Note® 4
Samsung Galaxy J3 V
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5
Moto Z Force Droid Edition
Verizon Ellipsis® 8
Samsung Galaxy J3 (2016)
Verizon Ellipsis™ 7
LG G4™
DROID MAXX by MOTOROLA
Samsung 3G Network Extender
Droid Turbo by Motorola
Samsung Galaxy J1™ Prepaid
Apple® iPad® 2
LG Revere® 3
Samsung Gusto® 3
Google Pixel
Galaxy J7 V
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy Core Prime™
Droid Turbo in Ballistic Nylon
Ellipsis™ Jetpack® MHS800L
LG G3
Apple® iPhone® 4s
Samsung 4G LTE Network Extender
LG V10™
Apple® iPhone® 4
LG G5
Jetpack® MiFi® 7730L
Samsung Galaxy S6 edge +
LG K20™ V
Samsung Galaxy S® 6 edge
V20™
Verizon Wireless Home Phone
Hum+ by Verizon
Google Pixel XL
Verizon MiFi® 4G LTE Global USB Modem U620L
Pantech 4G LTE Global USB Modem UML290
Verizon LTE Internet and Home Phone
Verizon 4G LTE Broadband Router
LG Optimus Zone™ 3 Prepaid
LG Cosmos™ 3
Stylo™ 2 V
DROID MAXX 2
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy Note® 3
GizmoGadget™ by LG
Ellipsis™ Jetpack® MHS815L
Samsung Galaxy S® III
LG G6™
Moto Z Droid Edition
Samsung Convoy® 4
LG K8 V
Moto G Play
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
GizmoPal™
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
Casio G'zOne Commando®
DROID MINI by MOTOROLA
Verizon 4G LTE USB Modem 551L
LG G Vista
Brigadier™ by Kyocera
DROID RAZR M by MOTOROLA
Verizon Wear24™
Samsung Convoy™ 3
Verizon Ellipsis® 10
HTC Desire® 530
DuraXV
Verizon 4G LTE USB Modem UML295
Moto G™ by Motorola
LG Extravert™ 2
PRIV™ by BlackBerry®
LG G2
LTE Internet (Installed)
Casio G'zOne Commando® 4G LTE
HTC One® (M8)
Casio G'zOne Ravine® 2
Galaxy Tab E (8.0)
HTC Desire® 526
LG K4™ LTE
Sony Xperia® Z3v
HTC One M9
ZenPad™ Z8
ZenPad™ Z10
BlackBerry® Bold™ 9930 smartphone
DROID ULTRA by MOTOROLA
LG G Pad 8.3 LTE
Samsung Gusto® 2
Verizon Ellipsis® Jetpack® MHS900L
Samsung Convoy™ 2
Kyocera DuraXV+
Verizon Wireless AirCard® 595
HTC 10™
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Exalt™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Galaxy S® 4 mini
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
DROID by MOTOROLA
iPad® Air 2
Galaxy Tab E
Samsung Galaxy Note® II
Samsung Intensity™ II
Apple® iPad Pro® (9.7-inch)
Galaxy Note® Edge
iPad® Pro
DROID TURBO 2 - Designed by You
Gear S2
Samsung Brightside™
Nokia Lumia 928
Apple® iPad® mini with Retina display
Verizon Ellipsis™ 8 HD
LG Terra™
LG Revere®
HTC Desire® 626
LG Exalt™II
DROID INCREDIBLE 4G LTE by HTC
BlackBerry Classic
Nokia Lumia 822
Moto X™ (2nd Gen.)
Microsoft Surface 3
LG Cosmos™ 2
Samsung Galaxy Tab® 2 (7.0)
Samsung Galaxy Tab® 2 (10.1)
Humx
Moto E™ Prepaid
LG Vortex™
LG Octane™
DROID RAZR by MOTOROLA
Arlo Go
Nexus 6
Samsung Galaxy Tab S2
Moto X™ by Motorola
Gear S®
Verizon Wireless USB760 Modem
Samsung Intensity™ III
HTC One®
BlackBerry® Z10 smartphone
Samsung Convoy™
G Pad™ 7.0 LTE
DROID RAZR MAXX HD by MOTOROLA
LG Revere® 2
Verizon Wireless Home Phone T2000
Apple® iPad® Air™
LG Accolade™
Motorola RAZR V3m
G Pad™ 10.1 LTE
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab® 4 (10.1)
Casio G'zOne Ravine®
LG enV®3
Watch Urbane™ 2nd Edition LTE
BlackBerry® Q10 smartphone
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy J3 Eclipse
Apple® iPad® mini
Apple® iPad® with Wi-Fi + 4G
Samsung Gusto®
LG G Pad™ X8.3
Samsung Galaxy Tab® (10.1)
HTC One® (M8) for Windows®
iPad® mini 4
Pantech Breakout™
Nokia Lumia Icon
Samsung Galaxy Tab®
iPad® mini 3
Lancet™ for Android™
Samsung Illusion™
Samsung Galaxy Book
Samsung Haven™
Verizon Converged VOIP Device
DROID X by MOTOROLA
Ellipsis® Kids
Transpyre™ Prepaid
Verizon MiFi™2200 Intelligent Mobile Hotspot
Verizon Verizon SmartHub with Voice
BlackBerry® Bold 9650 smartphone
BlackBerry® Z30 smartphone
DROID DNA by HTC
LG Optimus Exceed™ 2
Lancet™
Samsung Galaxy Camera®
DROID RAZR MAXX by MOTOROLA
Motorola MOTO™ W755
Pantech Jest™ 2
DROID INCREDIBLE 2 by HTC
LG VX8300
Samsung Galaxy Tab® 4 (8.0)
Enact™ by LG
Pantech Hotshot™
Samsung Galaxy Stellar™
Lucid™3 by LG
Nokia 2366i
Casio G'zOne Boulder®
Samsung Galaxy S® III mini
DROID RAZR HD by MOTOROLA
Samsung Intensity™
LG enV®2
BlackBerry® Pearl™ Flip 8230 smartphone
Motorola XOOM™ 4G LTE
LG Cosmos™
LG VX5500
Delphi Connect with 4G LTE Mobile Hotspot
DROID BIONIC by MOTOROLA
Samsung Smooth™
LG enV® TOUCH
Verizon GizmoTab™
Motorola Barrage™
BlackBerry® Tour™ 9630 smartphone
LG Migosm
DROID 4 by MOTOROLA
DROID X2 by MOTOROLA
Samsung Knack™
Verizon Wireless USB720 Modem
HTC One® max
Hydro ELITE by KYOCERA
Apple® iPad® with Retina display
Verizon Wireless UMW190 Global USB Modem
Apple® iPad® (9.7-inch)
Samsung Alias™ 2
Verizon Wireless UM175 USB Modem
Dell™ Vostro™ V13 Laptop
Samsung Galaxy™ Stratosphere™ II
Spectrum™ 2 by LG
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Sony Xperia® Z2
LG Extravert™
Intuition™ by LG
Lucid™ by LG
LG Cosmos™ Touch
BlackBerry® Curve™ 8330 smartphone
Galaxy Nexus by Samsung
Nokia Lumia 2520
DROID 3 by MOTOROLA
BlackBerry® Storm2™ 9550 smartphone
Pantech Perception™
Samsung Galaxy™ Stratosphere™
HTC One® remix
Samsung Galaxy Note® 10.1
THUNDERBOLT™ by HTC
Windows Phone 8X by HTC
Casio G'zOne Rock™
Samsung Galaxy Tab® S
Samsung SCH-u340
Samsung Galaxy Note® Pro
LG VX8360
DROID CHARGE by SAMSUNG
HP Elite x2 1012
Verizon Wireless AirCard® 595U USB Modem
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Fascinate™
LG VX5400
Delphi Connect
Samsung Gear S2 classic
Motorola W385
LG Optimus Zone™
Samsung Galaxy Note® 10.1 2014 Edition
Pantech Marauder™
HTC Rhyme™
Sony Xperia® PLAY
Spartan GoCam™
Samsung ATIV SE™
Google Nexus 7
Lucid™2 by LG
HTC Desire® 612
Casio G'zOne Brigade®
Samsung Alias™
DROID 2 by MOTOROLA
Apple® iPad®
Moto X™ - Designed by You (2nd Generation)
Samsung Juke
LG Chocolate®
Samsung Galaxy Tab® (7.7)
Verizon Wireless G'zOne Type-S
LG VX8350
Verizon Wireless USB727 Modem
DROID INCREDIBLE by HTC
Samsung Gem™
Verizon Wireless PC5750 PC Card
Verizon Wireless Salute™
LG Ally™
BlackBerry® Curve™ 9330 smartphone
Samsung Galaxy View
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Pantech Caper™ Prepaid
Samsung Galaxy Legend™
Moto X™ - Designed by You
Samsung ATIV Odyssey™
Verizon Wireless UM150 USB Modem
Samsung SCH-u430
LG Voyager™
BlackBerry® Curve™ 8530 smartphone
LG Dare™
Spectrum™ by LG
Motorola Adventure™ V750
Samsung Reality™
Casio EXILIM
Pantech PN-210
Motorola XOOM™
Sierra Wireless AirCard® 580
BlackBerry® 8830 World Edition smartphone
LG VX5300
HP Spectre x2
Verizon Wireless Razzle™
Pantech Crux™
Sharp KIN™ ONE
Sierra Wireless AirCard® 555D
Samsung SCH-u410
Samsung N150 Netbook
DROID 2 GLOBAL by MOTOROLA
LG VX5200
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung FlipShot®
LG VX6100
Motorola MOTOKRZR K1m
Motorola MOTO™ VU204
DROID XYBOARD 10.1 by MOTOROLA
Casio G'zOne Ravine® 2 Non-Camera
HTC Trophy™
HTC Rezound™
BlackBerry® Torch™ 9850 smartphone
Motorola V325
Motorola W315
Verizon Wireless Escapade®
Samsung SCH-a870
Samsung Omnia® II
Verizon Wireless G'zOne Type-S Push to Talk without Camera
HP® Mini 1151NR Netbook
DROID PRO by MOTOROLA
Samsung SCH-a930
BlackBerry® Curve™ 9310 smartphone
BlackBerry Classic Non-Camera
Luge™ by Motorola Prepaid
LG Enlighten®
Verizon Wireless V740 ExpressCard
Pantech PN-215
Verizon Wireless CDM8950
Motorola RAZR V3m in Gray
LG VX3200
Samsung SCH-a950
Samsung i700 Pocket PC
LG VX8100
Samsung SCH-u540
Samsung SCH-a670
Verizon Wireless CDM8975
LG VX4650
Verizon Wireless Coupe™
DROID XYBOARD 8.2 by MOTOROLA
Motorola MOTO™ Z6c World Edition
Nokia 6205
LG Chocolate® 3
BlackBerry® Curve™ 9370 smartphone
LG Chocolate® Touch
DROID ERIS by HTC
Verizon Wireless USB1000 Global USB Modem
DROID R2D2 by MOTOROLA
Nokia 2705 Shade™ Non-Camera
LG enV®
Sharp KIN™ TWO
Samsung SCH-a650
Revolution™ by LG
LG V
LG Optimus Exceed™
Motorola E815
LG Versa™
Gateway® LT2016u Netbook
Motorola V325i
LG VX4500
LG VX3300
HTC Apache XV6700
LG VX8700
LG Glance™
Pantech PN-820
Motorola V710
Compaq® Mini CQ10-688nr Netbook
Motorola V60s
Motorola CITRUS™
G'zOne Boulder™ Black and Silver
Nokia 7205 Intrigue™
Nokia 6015i Prepaid
Verizon Wireless Adamant™
Nokia 2605 Mirage
Motorola MOTO Q™ 9c
Samsung Rogue™
Samsung Trance™
Motorola MOTO™ Z6cx World Edition without Camera
LG VENUS™
Nokia 7705 Twist™
LG VX6000
Samsung Gleam®
Verizon Wireless Blitz® Prepaid
Samsung Omnia®
HP® Mini 311-1037NR Netbook
Nokia 3589i
HP® Pavilion dm1-3010nr Notebook
Motorola DEVOUR™ with MOTOBLUR™
Motorola RAZR V3c
Verizon XU870 Global ExpressCard®
Samsung SCH-a850
Samsung Zeal™
Kyocera KPC650
Motorola Q™
Samsung Renown™
LG Fathom®
LG Clout™
Motorola Krave™ ZN4
Samsung Saga™
Samsung SCH-a310
Nokia 6215i
Verizon Wireless CDM 7075
Samsung Sway™
HP® Pavilion dm1-2010nr Entertainment Notebook
HTC Merge®
Samsung SCH-u550
HTC Touch Pro™
Nokia 2705 Shade™
Verizon Wireless PN-300
Motorola T720
Kyocera KX414
Nokia 6236i
Samsung SCH-u620
Motorola Rival™
Jest™
Nokia 2128i
Sharp KIN™ TWOm
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung SCH-i760
Samsung Glyde™
Motorola V65p
Motorola V276
Verizon AD3700 Global USB Modem
Verizon Wireless XV6600 without Camera
Verizon Wireless V640
Samsung SCH-a990
Sharp KIN™ ONEm
Motorola V120e
Samsung SCH-i730
Samsung SCH-a890
Samsung SCH-i830
Motorola MOTORAZR maxx Ve
Samsung Gear S3 frontier
Motorola Entice™
Samsung SCH-a630
Kyocera K323
Nokia 6315i
Sonim XP5
Motorola Rapture™ VU30
LG Exalt® LTE
Motorola MOTO Q™ music 9m
Kyocera KX1v
Verizon Global USB Modem USB730L
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
Samsung Gear S3 classic
2018 Camry by Toyota
BlackBerry® 7750
Kyocera SE47
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Motorola V265
Motorola T300p
Kyocera K404
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
HP® Mini 110-3098NR Netbook
moto e4 Prepaid
Samsung i600 Smartphone
Apple® iPad Pro® (10.5-inch)
Motorola V60p
Verizon KPC680 ExpressCard®
Motorola C343
Motorola T730
Samsung Galaxy Tab S3
Samsung SCH-a530
Nokia 2285
moto z2 force
Apple® iPad Pro® (12.9-inch)
Motorola moto z2 play
Motorola A840
Kyocera KX444
Motorola MOTOSLVR L7C
Samsung Continuum™
BlackBerry® 7250
LG VX4700
LG VX9400
Galaxy J3 Mission Prepaid
Verizon Wireless U630 PC Card
Samsung SCH-a970

My Verizon for Prepaid FAQs

General Information
  1. What is My Verizon for Prepaid?

    My Verizon for Prepaid is a secure online portal that helps you manage your prepaid account and device from anywhere.

    Learn more and find step-by-step instructions on how to use My Verizon for Prepaid on your computer.

    You can also view a tutorial of My Verizon for Prepaid. If you aren't already signed in to My Verizon, you may be prompted to do so.



  2. What can I do in My Verizon for Prepaid?

    In My Verizon for Prepaid, you can:

    • Add funds to your prepaid account
    • Set up and manage Auto Pay
    • View your current usage detail for data, minutes and messages
    • Change your prepaid device
    • Change your mobile number
    • Switch your prepaid plan
    • Add more high-speed Add On Data
    • Check your prepaid account balance
    • View your payment history
    • Review your prepaid plan details
    • Manage the features on your prepaid account (e.g., Caller ID Block, Ringback Tones, etc.)
    • Edit your personal profile, contact info and My Verizon sign-in details
    • Reset your voicemail password


  3. Where can I find step-by-step instructions on how to use My Verizon for Prepaid?

    For instructions on using My Verizon for Prepaid on a computer, refer to the My Verizon for Prepaid How to Use Guide.



  4. Can I access My Verizon for Prepaid from my phone or tablet?

    Yes, you can access My Verizon on a compatible smartphone and tablet with the My Verizon app.

    For more info, go to our My Verizon App for Prepaid FAQs.



  5. How do I sign up for My Verizon for Prepaid?

    Visit the My Verizon Registration page and follow the steps to sign up.



  6. How do I sign in to My Verizon for Prepaid?

    To sign in to My Verizon for Prepaid:

    1. Go to the My Verizon Sign-In page.

      Note: You can also click the My Verizon tab at the top of any page on our website to sign in.

    2. Enter your prepaid mobile number and Password.

    3. Click Sign In.


    You've successfully signed in to your My Verizon for Prepaid account.



  7. Can I check my prepaid balance in My Verizon for Prepaid?

    Yes, visit the Balance Details page to view your prepaid account balance in My Verizon for Prepaid.



  8. Can I manage my contacts in My Verizon for Prepaid?

    If you subscribe to Verizon Cloud, you can manage your contacts through the Verizon Cloud page in My Verizon for Prepaid. Learn more about Verizon Cloud.



  9. How can I block a number from calling me or sending me a text message if I have a prepaid account?

    On many devices you can set call and message blocks from within your Contact List. If there's a number you don't want calling or texting you, find that person in your contact list and turn on the block option. If the number you want to block isn't in your Contact List, you can add it and then block it. That number will be unable to call or send you text messages.

    The steps to block a contact will vary by device. Refer to your user manual for instructions.



  10. Can I block any services in My Verizon for prepaid accounts?

    You can block the Premium Messaging service on the Features page in My Verizon for prepaid accounts.



Payment
  1. How do I make a payment in My Verizon for Prepaid?

    Visit the Payment page to add funds to your account using a debit card, credit card or a prepaid Refill Card in My Verizon for Prepaid.

    You can also set up Auto Pay to automatically add funds to your prepaid account each month.

    For step-by-step instructions, refer to the Payment section in the My Verizon for Prepaid How to Use Guide.



  2. What types of credit cards can I use to add funds to my account in My Verizon for Prepaid?

    The following credit cards are accepted:

    • Visa®
    • MasterCard®
    • Discover®
    • American Express®


  3. Can I refill a prepaid card in My Verizon for Prepaid?

    Yes, you can add funds to your Refill Card on the Payments page in My Verizon for Prepaid.

    For step-by-step instructions, refer to the Payments section of the My Verizon for Prepaid How to Use Guide.



  4. Can I save a credit card to my account in My Verizon for Prepaid, so I don't have to enter the information manually each time?

    Yes, when you make a payment with a new credit card in My Verizon for Prepaid, you can choose to save that card for future payments.

    For step-by-step instructions, refer to the Payments section of the My Verizon for Prepaid How to Use Guide.



  5. Where do I set up Auto Pay in My Verizon for Prepaid?

    Visit the Set Up Auto Pay page in My Verizon for Prepaid to select your Auto Pay settings and enter your credit card details.

    For step-by-step instructions, refer to the Payments section of the My Verizon for Prepaid How to Use Guide.



  6. Where do I view my payment history in My Verizon for Prepaid?

    The Payment History page in My Verizon for Prepaid shows your payment activity for the past 18 months.

    You can see the following information for each transaction:

    • Date paid
    • Amount paid (including a breakdown of any taxes and surcharges)
    • Payment method

    You can also print or email your payment history from this page.



Usage
  1. How do I keep track of my data usage in My Verizon for Prepaid?

    Visit the Usage page in My Verizon for Prepaid to view a summary and details of your data, minute and message usage.



  2. Which usage categories can I view in My Verizon for Prepaid?

    You can view the following usage types in My Verizon for Prepaid

    • Data: Amount of MB / GB you've used
    • Minutes: Number of minutes you've spent on calls
    • Messages: Number of text messages you've sent or received


Plan & Data
  1. How do I add more high-speed Add On Data in My Verizon for Prepaid?

    To purchase more high-speed Add On Data instead of using reduced speeds of Always-On Data:

    1. Go to the Usage page in My Verizon for Prepaid.
    2. Click Add More Data.
    3. Follow the onscreen prompts to purchase more Add On Data.

    You've successfully added more high-speed Add On Data to your account.



  2. How do I change my plan in My Verizon for Prepaid?

    Visit the Change Your Prepaid Plan page to change your plan and add data to your account.

    For step-by-step instructions, refer to the My Verizon for Prepaid How to Use Guide.



  3. Where can I view my plan details and features in My Verizon for Prepaid?

    Your plan details and features are available on the Plan & Data page in My Verizon for Prepaid.



Features
  1. Can I manage features on my account in My Verizon for Prepaid?

    Visit the Features page to manage your features and add new ones in My Verizon for Prepaid.

    For step-by-step instructions, refer to the My Verizon for Prepaid How to Use Guide.



Device
  1. Can I change my prepaid device in My Verizon for Prepaid?

    Yes, you can change your device on the My Device page in My Verizon for Prepaid.

    For step-by-step instructions, refer to the My Verizon for Prepaid How to Use Guide.



  2. Can I change my voicemail password in My Verizon for Prepaid?

    Yes, go to the My Device page and click the RESET VOICE MAIL PASSWORD link.

    For step-by-step instructions, refer to the My Verizon for Prepaid How to Use Guide.



  3. Can I change my mobile number in My Verizon for Prepaid?

    Yes, go to the Change Mobile Number page in My Verizon for Prepaid.

    For step-by-step instructions, refer to the My Verizon for Prepaid How to Use Guide.



Settings
  1. Can I change my profile and contact information in My Verizon for Prepaid?

    Yes, you can edit your personal profile, contact information and My Verizon sign-in details on the Settings page in My Verizon for Prepaid.

    For step-by-step instructions, refer to the Settings section in the My Verizon for Prepaid How to Use Guide.



  2. Can I change my sign-in and security info for My Verizon for Prepaid?

    Yes, you can change your My Verizon sign-in and security info on the Settings page.

    For step-by-step instructions, refer to the Settings section in the My Verizon for Prepaid How to Use Guide.



  3. What is my greeting name in My Verizon for Prepaid?

    Your greeting name is what appears in the red welcome bar at the top of My Verizon when you sign in.

    When you first sign in, your greeting name will be your prepaid mobile number. The greeting will read, "Welcome (555)123-4567." You can change your greeting name on the Settings page of My Verizon for Prepaid.

    Cards are issued by Citibank, N.A. pursuant to a license from Visa U.S.A. Inc. and managed by CitiĀ® Prepaid Services. This card can be used everywhere Visa debit cards are accepted.



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