My Verizon

Manage your account online with My Verizon. Pay your bill, check your usage, swap SIM cards, view your order status and much more.
Select Your Device
Apple® iPhone® X
Apple® iPhone® 8 Plus
Apple® iPhone® 8
Apple® Watch Series 3
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Apple® iPhone® 6s Plus
Samsung Galaxy S8
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S7 edge
Apple® iPhone® 5s
Moto Z Play Droid Edition
Apple® iPhone® SE
DROID TURBO 2
Samsung Galaxy Note8
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy S® 4
Samsung Galaxy J3 Eclipse
Galaxy J7 / J7 V
Samsung Galaxy Note5
Samsung 3G Network Extender
Pixel™, Phone by Google
Samsung Galaxy Note® 4
Samsung Galaxy S8+
Moto Z Force Droid Edition
LG K20™ V
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5c
Samsung 4G LTE Network Extender
Verizon Ellipsis® 8
Verizon Ellipsis® 7
Apple® iPhone® 5
Samsung Galaxy J3 (2016)
LG Revere® 3
Apple® iPad® 2
Samsung Galaxy J1™ Prepaid
Samsung Gusto® 3
Droid Turbo by Motorola
DROID MAXX by MOTOROLA
Pixel™ XL, Phone by Google
Verizon Wireless Home Phone
LG G4™
Jetpack® MiFi® 7730L
LG G5
Samsung Galaxy Core Prime™
V20™
Droid Turbo in Ballistic Nylon
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Apple® iPhone® 4
LG V10™
LG G6™
LG G3
GizmoGadget™ by LG
Apple® iPhone® 4s
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy J3 V
Samsung Galaxy S6 edge +
Motorola moto z2 play
Ellipsis™ Jetpack® MHS800L
Verizon 4G LTE Broadband Router
Pantech 4G LTE Global USB Modem UML290
Google Pixel 2
Stylo™ 2 V
LG K8 V
Samsung Galaxy S® 6 edge
Galaxy Tab E (8.0)
Verizon MiFi® 4G LTE Global USB Modem U620L
moto z2 force edition
LG Optimus Zone™ 3 Prepaid
Google Pixel 2 XL
Verizon LTE Internet and Home Phone
PRIV™ by BlackBerry®
Moto Z Droid Edition
DROID MAXX 2
DuraForce PRO with Sapphire Shield
Hum+ by Verizon
Samsung Convoy® 4
Samsung Galaxy Note® 3
GizmoPal™
GizmoPal® 2 by LG
LG Cosmos™ 3
Microsoft Lumia 735
Verizon Ellipsis® Jetpack® MHS900L
LG V30®
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Galaxy S® III
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
moto e4 Prepaid
Moto G Play
BlackBerry® Bold™ 9930 smartphone
LG Exalt® LTE
DuraXV
Samsung Convoy™ 3
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
DROID RAZR M by MOTOROLA
Galaxy J3 Mission Prepaid
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Casio G'zOne Commando®
DROID MINI by MOTOROLA
Verizon Wear24™
LG K4™ LTE
Verizon 4G LTE USB Modem UML295
DROID 3 by MOTOROLA
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
HTC Desire® 530
Ellipsis™ Jetpack® MHS815L
Kyocera DuraXV+
Galaxy Tab E
Motorola moto e4 plus™ Prepaid
ZenPad™ Z10
Verizon Wireless Home Phone T2000
Microsoft Surface 3
Apple® iPad® mini with Retina display
LG G Vista
Samsung Convoy™ 2
Casio G'zOne Ravine® 2
Casio G'zOne Commando® 4G LTE
LG G2
LTE Internet (Installed)
iPad® Air 2
HTC One® (M8)
Apple® iPad® (9.7-inch)
LG Extravert™ 2
BlackBerry Classic
HTC 10™
LG G Pad 8.3 LTE
Moto G™ by Motorola
Samsung Brightside™
HTC One M9
Samsung Gusto® 2
LG Exalt™
DROID by MOTOROLA
Sony Xperia® Z3v
iPad® Pro
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Terra™
DROID ULTRA by MOTOROLA
Verizon Ellipsis® 8 HD
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
ZenPad™ Z8
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Samsung Galaxy S® 4 mini
Verizon Wireless AirCard® 595
Gear S2
LG Revere®
Moto E™ Prepaid
Samsung Intensity™ II
Apple® iPad Pro® (10.5-inch)
Samsung Galaxy Tab S2
HTC Desire® 526
LG Octane™
Apple® iPad® Air™
Galaxy Note® Edge
Samsung Galaxy Note® II
Cadence by Kyocera
ASUS ZenPad™ Z8s
iPad® mini 4
BlackBerry® Q10 smartphone
Samsung Convoy™
Samsung Galaxy Tab® 2 (7.0)
BlackBerry® Z10 smartphone
ZTE Cymbal® LTE
Apple® iPad Pro® (9.7-inch)
LG G Pad™ X8.3
Apple® iPad Pro® (12.9-inch)
HTC Desire® 626
Moto X™ (2nd Gen.)
DROID TURBO 2 - Designed by You
Motorola RAZR V3m
DROID INCREDIBLE 4G LTE by HTC
DROID RAZR by MOTOROLA
LG Cosmos™ 2
Arlo Go
Samsung Galaxy Tab S3
KYOCERA DuraXVLTE
Nexus 6
Nokia Lumia 822
Moto X™ by Motorola
Nokia Lumia 928
Verizon Wireless USB760 Modem
LG Accolade™
Apple® iPad® with Wi-Fi + 4G
G Pad™ 10.1 LTE
G Pad™ 7.0 LTE
Gear S®
Humx
LG Vortex™
Spartan GoCam™
LG Revere® 2
Samsung Galaxy Tab®
Samsung Intensity™ III
LG enV®3
DROID RAZR MAXX HD by MOTOROLA
Samsung Galaxy Tab® (10.1)
Verizon MiFi™2200 Intelligent Mobile Hotspot
BlackBerry® Bold 9650 smartphone
Apple® iPad®
BlackBerry® Z30 smartphone
Casio G'zOne Ravine®
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Book
HTC One®
LG 4G LTE USB Modem VL600
Apple® iPad® mini
Samsung Gusto®
DROID X by MOTOROLA
ASUS ZenFone™ V
Samsung Galaxy Tab® 4 (10.1)
Ellipsis® Kids
Toyota Connected Car
Samsung Galaxy Tab® 4 (8.0)
Dell™ Vostro™ V13 Laptop
LG Exalt™II
Verizon GizmoTab™
Sonim XP5
Samsung Haven™
Motorola MOTO™ W755
ASUS ZenFone™ AR
LG Optimus Zone™ 2 Prepaid
Samsung Alias™ 2
LG VX8300
Nokia Lumia Icon
Samsung Illusion™
Samsung Galaxy S® III mini
HP Elite x2 1012
iPad® mini 3
Apple® iPad® with Retina display
BlackBerry® Curve™ 9330 smartphone
BlackBerry® 8830 World Edition smartphone
Samsung Galaxy Camera®
Motorola Barrage™
Lancet™ for Android™
LG Cosmos™
HTC One® (M8) for Windows®
DROID 4 by MOTOROLA
Verizon Wireless USB720 Modem
LG Optimus Exceed™ 2
Pantech Hotshot™
DROID RAZR MAXX by MOTOROLA
Samsung Fascinate™
Transpyre™ Prepaid
Samsung Gear S3 classic
DROID BIONIC by MOTOROLA
Verizon Wireless UMW190 Global USB Modem
BlackBerry® Storm2™ 9550 smartphone
DROID X2 by MOTOROLA
LG enV® TOUCH
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
ZTE Blade™ Vantage Prepaid
Samsung Knack™
Pantech Perception™
DROID DNA by HTC
Verizon Wireless UM175 USB Modem
LG enV®2
Windows Phone 8X by HTC
Motorola XOOM™ 4G LTE
Samsung Intensity™
Pantech Breakout™
Watch Urbane™ 2nd Edition LTE
DROID RAZR HD by MOTOROLA
DROID INCREDIBLE 2 by HTC
Enact™ by LG
LG VX5500
Samsung Galaxy Note® Pro
Samsung Galaxy Note® 10.1
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Smooth™
BlackBerry® Tour™ 9630 smartphone
Casio G'zOne Boulder®
Samsung Galaxy Stellar™
BlackBerry® Bold™ 9930 smartphone without camera
THUNDERBOLT™ by HTC
Sony Xperia® Z2
Pantech Marauder™
Galaxy Nexus by Samsung
Verizon Wireless AirCard® 595U USB Modem
LG Extravert™
Lucid™3 by LG
Lancet™
Samsung Galaxy Tab® S
HTC One® max
DROID CHARGE by SAMSUNG
Samsung Galaxy™ Stratosphere™
LG Optimus Zone™
HTC One® remix
Nokia Lumia 2520
Intuition™ by LG
Samsung SCH-u340
Samsung Alias™
Hydro ELITE by KYOCERA
Samsung Juke
Samsung Galaxy Note® 10.1 2014 Edition
DROID INCREDIBLE by HTC
LG VX8360
Pantech Jest™ 2
Casio G'zOne Rock™
Lucid™2 by LG
LG Cosmos™ Touch
Google Nexus 7
Verizon Wireless G'zOne Type-S
BlackBerry® Curve™ 9310 smartphone
Motorola W385
HTC Rhyme™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung Galaxy™ Stratosphere™ II
LG VX5400
Verizon Wireless USB727 Modem
Verizon Wireless PC5750 PC Card
Verizon Wireless UM150 USB Modem
Samsung Galaxy Tab® (7.7)
HTC Desire® 612
Samsung ATIV Odyssey™
Verizon Wireless CDM8950
Motorola Adventure™ V750
BlackBerry® Curve™ 8530 smartphone
Casio G'zOne Brigade®
Motorola MOTO™ VU204
Spectrum™ by LG
Samsung Galaxy Legend™
Samsung ATIV SE™
LG VX8350
Spectrum™ 2 by LG
Samsung Galaxy View
Moto X™ - Designed by You (2nd Generation)
DROID 2 GLOBAL by MOTOROLA
DROID 2 by MOTOROLA
LG Dare™
Samsung SCH-u430
Motorola XOOM™
Verizon Wireless Escapade®
Samsung FlipShot®
Verizon Wireless Razzle™
Pantech Caper™ Prepaid
Verizon Wireless Salute™
Samsung Reality™
LG VX3200
Samsung Gear S2 classic
LG enV®
HP Spectre x2
Samsung SCH-u410
Delphi Connect
Motorola RAZR V3m in Gray
DROID XYBOARD 10.1 by MOTOROLA
BlackBerry® Curve™ 9370 smartphone
Moto X™ - Designed by You
Samsung SCH-a930
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Casio EXILIM
Samsung SCH-a870
LG Ally™
LG Chocolate®
Lucid™ by LG
Samsung SCH-u540
Motorola MOTOKRZR K1m
LG VX5200
Luge™ by Motorola Prepaid
HP® Mini 1151NR Netbook
LG Voyager™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
LG VX5300
LG Chocolate® 3
Motorola W315
LG VX8700
Samsung Rogue™
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless V740 ExpressCard
Verizon Wireless CDM8975
Lexus Connected Car
LG Enlighten®
Motorola V60s
DROID XYBOARD 8.2 by MOTOROLA
LG VX8100
Sierra Wireless AirCard® 580
Revolution™ by LG
DROID R2D2 by MOTOROLA
DROID PRO by MOTOROLA
Motorola Entice™
LG Optimus Exceed™
Motorola V325
Samsung SCH-a950
LG VX3300
HTC Rezound™
BlackBerry Classic Non-Camera
LG VX6100
Gateway® LT2016u Netbook
Samsung Omnia® II
LG VX4650
Samsung Renown™
Samsung Zeal™
LG Chocolate® Touch
DROID ERIS by HTC
G'zOne Boulder™ Black and Silver
LG VX6000
HP® Pavilion dm1-3010nr Notebook
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless USB1000 Global USB Modem
HTC Touch Pro™
Samsung SCH-a650
Kyocera KX414
Samsung Trance™
Motorola E815
Motorola V710
LG Clout™
Motorola V325i
Samsung Continuum™
Samsung SCH-u550
Pantech Crux™
Samsung SCH-a850
Motorola Rival™
Nokia 2705 Shade™
Nokia 6205
Samsung Gleam®
Nokia 6015i Prepaid
Verizon Wireless Adamant™
LG VENUS™
LG Glance™
Samsung SCH-a670
Nokia 3589i
HP® Pavilion dm1-2010nr Entertainment Notebook
Nokia 6215i
Verizon XU870 Global ExpressCard®
Verizon Wireless PN-300
Samsung Sway™
HTC Trophy™
Motorola V276
HP® Mini 311-1037NR Netbook
Motorola V60p
Samsung SCH-n330
Motorola MOTORAZR maxx Ve
Samsung SCH-a630
Nokia 6315i
Motorola Rapture™ VU30
Verizon Ellipsis® 10 HD
Verizon Converged VOIP Device
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
LG Versa™
Motorola C333
Verizon Wireless V620
Jest™
Nokia 2128i
Nokia 2705 Shade™ Non-Camera
HP® Mini 110-3098NR Netbook
LG VX4500
Compaq® Mini CQ10-688nr Netbook
ZenFone™ V Live
Motorola C343
Verizon Wireless Blitz® Prepaid
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung Omnia®
Samsung Glyde™
Verizon Wireless U630 PC Card

Blocking & Unblocking Services

Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Prepaid Plans and Service FAQs
[FAQs]
Learn about pay as you go service options. Pay in advance for monthly voice, text and data services on your mobile device with no long-term contract.
Change Mobile Number FAQs
[FAQs]
Change your mobile number for free through My Verizon. How long will it take? Can I pick my new number? Will I lose my contacts, voice mail or text messages?
Suspend Service FAQs
[FAQs]
Learn how to temporarily suspend your Verizon Wireless service, when your phone is lost or stolen, during military service, or for other reasons, using My Verizon.
My Documents and Receipts FAQs
[FAQs]
Learn about your important documents and receipts stored in My Verizon, including how to view, print and save them.
How to Change Your Phone Number
[Video]
Watch this video to learn how to change your phone number using My Verizon.
Length: 1:46
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 3:07
Employee & Military Discounts & Validation FAQs
[FAQs]
Learn how to apply for discounts and validate your eligibility. Get employee and military discounts on Verizon Wireless services.
My Verizon FAQs
[FAQs]
Manage your account online using My Verizon. You can pay bills, check usage, change your address, select features and upgrade your device.
Remove a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Add a New Device FAQs
[FAQs]
Learn about adding a new device to your account through My Verizon.
Blocks FAQs
[FAQs]
Learn about blocking and unblocking services in My Verizon, including messaging, purchasing and marketing services.
Assign Account Manager FAQs
[FAQs]
Learn how to give another person the ability to make changes to your account online, what they can and can't do, and more.
Port Your Number to Verizon FAQs
[FAQs]
Learn how you can keep your existing phone number when you switch to Verizon Wireless service.
How to Add Blocks
[Video]
Find out how to block unwanted calls, messages, emails and services on your account.
Length: 2:53
Fraud FAQs
[FAQs]
Frequently asked questions about fraudulent phone use and scam emails and text messages. Learn how to protect your account and what to do if you're a victim of cellular cloning or fraudulent emails or text messages.
Getting Started with Your New Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 2:00
How to Add a New Line of Service
[Video]
Watch this video and follow the simple steps to add a new line of service to your existing Verizon Wireless account.
Length: 3:42
How to Change Billing or Service Address
[Video]
If you move, you can change your billing or service address in a snap with My Verizon. Watch this video to see how.
Length: 1:16
Verizon Smart Rewards Terms & Conditions
[Important Consumer Information]
Terms & Conditions that govern your participation in the Verizon Smart Rewards Program.
Change Billing Address FAQs
[FAQs]
Learn about changing your billing address online in My Verizon. Updating your billing address helps ensure you receive your important account information.
Understanding Account Roles & How To Assign Them
[Video]
Watch this video to get an overview of the different account roles within My Verizon. Learn how to assign an Account Manager to help manage your account.
Length: 3:08
New My Verizon Home Page FAQs
[FAQs]
View common questions about the redesigned My Verizon Home page. Learn about account info available on the Home page and how to get to other My Verizon pages.
What's New on the My Verizon Home Page
[General Information]
Learn about the upcoming improvements to the My Verizon Home page. It's being redesigned to give you easy access to the account information you need most.
What are Counterfeit Offers and Phishing
[Video]
Watch this video to get tips on how to protect yourself from falling victim to a potential scam intended to obtain your personal information.
Length: 2:24
Manage Service Blocks - My Verizon Website
[Device-Specific Instructions]
This helps with adding/removing blocks (voice, messaging, app downloads, web purchases) and may resolve issues with receiving messages or downloading apps. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may...
Tips for Keeping Your Account Secure
[Video]
Verizon has the latest security technology, but there are simple steps you can take to help keep your information safe. Watch this video for some great tips.
Length: 1:58
Are blocked texts stored?
[Community]
I blocked some phone numbers using the 5 free that's included in my plan. Will texts sent from those blocked numbers be stored and will those stored texts show up once the 90 days expires?
Block and Unblock Services
[General Information]
Visit your My Verizon Services page in order to block and unblock services on your account.
Can I Block Anyone Who Isn't In My Contacts?
[Community]
My 13 year old should not be getting any calls or texts from anyone that is not in her contact list. Is there a way to block this without having to block 1 # at a time? Phillip
Can I See How Many Times A Blocked Number Tries To Contact Me?
[Community]
If I have a number blocked, is there a way to see how many times the caller was blocked?  (Calls and messages)
Can I block a number from sending me MMS messages?
[Community]
Is there any way I can block certain numbers from sending me MMS messages?  I need to be able to get messages from some people, but not from someone that won't listen and stop sending them.
Can I block a number with just an area code and the first 3 numbers?
[Community]
Can I block a number with just area code and first 3 numbers? I want to block an entire set of numbers due to spamming calls using different last 4 numbers but always the same 1st 6For example 716-366Thank you
Can I block calls but not text messages?
[Community]
I want to be able to receive texts from a number, but not phone calls.  How can I do that?
Can I prevent calls from 15 digit phone numbers?
[Community]
Hello,I have recently been receiving calls from a 011113126989107 phone number. I have not seen this number anywhere when I look it up online but it does seem to be a tracking number. When I answer it is a recording of a woman saying she need to adjust her headset and talking about insurance claims. How...
Can I see if someone I have blocked has called or texted me?
[Community]
I was wondering that after you block someone's number, can you still see if they called or texted you on your usage? Or does it show their number being 000-000-0000? Thank you!
Can I still receive voice mail from a blocked number?
[Community]
If I block a number on my android phone and the blocked person (who also has Verizon and an android) leaves a voicemail, will I get it?
Can a blocked number see my replies in a group text?
[Community]
Can a blocked number still send a text to me if that person was included on a group text I recieve and if so, can they see my responses on a group text?  The blocked number does appear on the line showing the group text members.
Can one of the phones on my account block another phone on my account?
[Community]
Can one of the phones in my account block another phone on my account?  If so, how do I, the account holder, remove that block?
Can the blocked call message be changed?
[Community]
Why can't we select the message the blocked party hears?  I think this would make a great addition to the realm of unwanted calls.  I want to block a relative but I don't like the message you give.  I think that  there should be 2 or 3 choices to select from.  1.  Your call...
Can you block restricted calls?
[Community]
Can you block restricted calls
Does A Blocked Number Get A Notification That They Are Blocked?
[Community]
If I block a number from calling and texting me will they be notified when they send a text or try to call me?
How can I block a number
[Community]
How can I block a number
How can I block the ability to download an app?
[Community]
Can I block my child from being able to download an app from the app store?
How can i block restricted and Unknown callers?
[Community]
Someone keeps calling restricted and it is driving me insane. Is there a way to block unknown callers?Thank you!
How do I block a number from texting or calling me?
[Community]
I would like to block a numer from calling or texting me, unable to do this like I did on my previous android.
How do I block calls and texts from a phone number from Mexico?
[Community]
I am receiving harrassing calls and text messages from my ex who has been deported to Mexico.  How can I block his phone numbers if they are 12 -14 digits?
How do I block my number to a single caller?
[Community]
I need to make a call but this person I have blocked from my phone and do not want them to know this number , how can I do this without blocking my number from everyone ???  Thank you Amy
How do I block numbers on an Android device?
[Community]
How do you block calls on Android phones.
How do I block phone numbers?
[Community]
Can I block phone numbers
How do I block text messages from a contact?
[Community]
How do I block text messages from a contact ? We used to be able to do that thru the contacts screen
How do I get a number unblocked?
[Community]
Hello, I no longer need my iPhone cell number blocked. How do I unblock it? Thanks
How do I stop spam calls?
[Community]
In recent months, I have been getting unsolicted phone calls and texts on my cell phone. Suggestions on handing it.
How do I stop telemarketer calls?
[Community]
I see verizon offers a way to block 5 numbers for $3.99 a line per line. Problem is a.) the telemarketers keep switching numbers so that won't work for very long b.) it's a lot of upkeep to keep updating that listand C.) it's overpriced. It does look like a great way for verizon to overcharge for...
How do I unblock a number?
[Community]
How do I unblock a phone number that is blocked?
How do I unblock numbers?
[Community]
I need to unblock numbers that are blocked through Family base by a  previous account manager.
How will someone know I have unblocked them?
[Community]
If I UN block a contact, how soon will they know they are UN blocked? (If I were to unblock sooner the specified time set by Verizon). Ie, So, if I unblock after a week. Will they instantly get texts? And will they get any past texts during block?
Switch to Verizon Wireless
[General Information]
Learn how you can switch to America's most reliable wireless network and still keep your number.
What does "You cannot block numbers within your account" mean on the Verizon's temporary call and message block service?
[Community]
The reason I am asking is because I added my own landline phone number as a test to see what the caller who is blocked would receive when called.  It did not work as the call went through and was not blocked.  Wondering if this means you cannot block calls that are on your Verizon account, or...
What does the 'call rejected' message mean?
[Community]
I call one particular person, who is also a Verizon user, and when I call them there are no rings..goes right to a woman's voice with "call rejected" and an immediate hang up.  Does this mean I am blocked?  Or is there something else occurring?  (The issue is not on my phone)
Why Are Blocked Calls Going To Voicemail?
[Community]
Why do calls from numbers that I have added to my rejected list going to -- and/or are allowed to leave -- voicemail?
Why can't I block phone numbers?
[Community]
I tried to block a number, and it came back with "We were unable to complete your requested change at this time." (Which is what it told me yesterday when I tried to do it.) I have a standard Verizon wireless subscription that supposedly lets me block five numbers for 90 days. I go to the page where I'm...
Will blocked numbers receive a notification when they try to contact me?
[Community]
Do blocked numbers receive some kind of notification such as a text from Verizon that their number is blocked if they try to text me?

Changing Minutes, Text & Data

Understand and Change Your Plan FAQs
[FAQs]
Need more data? Want to switch to a new plan? Learn how to change your plan anytime online through My Verizon.
Tools for Monitoring Usage
[General Information]
Find out about a variety of tools you can use to monitor the minute, messaging and data usage on your account.
My Verizon Alerts & Notifications FAQs
[FAQs]
Learn about setting up and managing alerts in My Verizon for your account.
Can I Change To A Plan That Doesn't Have Data?
[Community]
I currently had to switch back from my smart phone to a not so smart phone until I can get a new one. I am on the 2gb plan. How do I change to not gb as I do not even have internet on this phone! I do not want to waste money that I am not using. Would I just need to call Verizon because I do not see an...
Can I Upgrade To The Lg k4lte And Keep The Plan I Have?
[Community]
can I upgrade to the LG k 4l t e and keep the plan I have
Can I change the name on my account to buy a new device?
[Community]
I need to change the name on my account in order to buy a new phone. I have been the sole owner and user for at least the last 5 years, but it is apparently in the name of my father. I cannot purchase a new phone without his Social Security Number. I cannot call customer service without getting a new...
Can I move my parents to a different account?
[Community]
My parents are on my plan and want to have the portion of the bill put in their name how can this be done?Belinda
How Do I Remove The $5 International Fee From My Account?
[Community]
How do I remove the $5.00 international fee from my account?
How do I increase my data allowance?
[Community]
How do I increase data for the month
When can I change my data plan and when will the changes take effect?
[Community]
Whan can I change my data plan, and when does it become active?

International Services

International Travel and Alerting FAQs
[FAQs]
Answers to questions about monitoring voice, text and data usage on your device while traveling outside the US.
How do I Enable International Calling?
[Community]
How do I enable international calling?

Managing Products & Apps

Verizon Smart Rewards FAQs
[FAQs]
Verizon Smart Rewards ended 11/1/17. Remaining Smart Rewards points can no longer be used. Verizon Up is the new rewards program you can sign up for anytime.
Managing Products & Apps FAQs
[FAQs]
Learn how to add and change features on your mobile devices with Verizon's add-on services.
How to Change Features
[Video]
Watch this video and follow the simple steps to change the features on your account with My Verizon.
Length: 1:21
Add Safety Mode and/or Data Boost - My Business
[Device-Specific Instructions]
Learn how to add Safety Mode and/or a Data Boost for My Business accounts.

Reconnecting Service

How to Suspend or Reconnect Service
[Video]
If your Verizon Wireless phone has been lost or stolen, see how simple it is to temporarily suspend and then reconnect your service in this video.
Length: 2:03

Suspending Service

Suspend Service FAQs
[FAQs]
Learn how to temporarily suspend your Verizon Wireless service, when your phone is lost or stolen, during military service, or for other reasons, using My Verizon.
Can I suspend my service for six months?
[Community]
Can I suspend my service for about 5 or 6months and just pay for my phones?
How Do I Cancel Service When I Go To Serve Overseas?
[Community]
I'm in the Military and I'm expected to be moving overseas for about 3 years. If I'm making payments on my phone do I have to return the phone when I cancel my service and move?
How can I find out who suspended a line?
[Community]
How do I fix the lines being suspended and how do I find out who suspended them
How do I reinstate my service temporarily from suspended service?
[Community]
My service has been suspended for three years due to an overseas assignment. I will be traveling to the states for a month and would like to have use of my stateside cell. Is it possible to restore service for the month I am in the states and suspend service when I go back overseas?
How do I suspend service if I lose my device?
[Community]
I lost my phone...how do I suspend it ?
How do I suspend service when I am overseas?
[Community]
Right now i am overseas i want suspend my service
If I suspend service on a phone can I still receive and make calls on that device?
[Community]
if I suspend service on a phone can i still receive and make calls on that cell phone?
Is there a limit to how long I can suspend my service?
[Community]
Is there a limit to the amount of time you can suspend your service?
My son is a Marine and will be stationed overseas. How do we suspend his service?
[Community]
He will be in Japan in the near future. What can we do to maintain his service.  I don't want to put it on hold if I don't have to.
What will I be charged for suspending and reconnecting service?
[Community]
What are the charges or fees for suspending my service and reconnecting for a week?

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