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HTC One® (M8) for Windows® - Support Overview

Find device-specific support and online tools for your HTC One (M8) for Windows.

Filter all topics below.


Backup Assistant Plus

Access Backup Assistant℠ Plus - HTC One® (M8) for Windows®

Here's how to access Backup Assistant Plus from your HTC One (M8) for Windows.

Back Up Contacts - Backup Assistant℠ Plus - HTC One® (M8) for Windows®

Here's how to back up your contacts via Backup Assistant Plus from your HTC One (M8) for Windows.

Initial Setup - Backup Assistant℠ Plus - HTC One® (M8) for Windows®

Here's how to complete first-time setup of Backup Assistant Plus on your HTC One (M8) for Windows.

Restore Contacts - Backup Assistant℠ Plus - HTC One® (M8) for Windows®

Here's how to restore your contacts via Backup Assistant Plus on your HTC One (M8) for Windows.

Set Schedule - Backup Assistant℠ Plus - HTC One® (M8) for Windows®

Here's how to schedule your HTC One (M8) for Windows to backup automatically via Backup Assistant Plus.

Cortana

Cortana Settings - Windows® Phone

Here's how to configure your Cortana settings (e.g., battery saver, speech and search settings).

How to Use Cortana - Windows Phone

Here's info from Microsoft on how to use Cortana on your Windows phone.

Set Up Cortana - HTC One® (M8) for Windows®

Here's how to enable / disable or customize Cortana on your HTC One (M8) for Windows.

Turn Cortana® On / Off - HTC One® (M8) for Windows®

Here's how to turn the Cortana digital assistant on or off for your HTC One (M8) for Windows.

Data Sense

Map Nearby Wi-Fi - Data Sense - HTC One® (M8) for Windows®

Here's how to map nearby Wi-Fi availability via Data Sense on your HTC One (M8) for Windows.

Set Limits and Restrictions - Data Sense - HTC One® (M8) for Windows®

Here's how to view data usage and set data limits on your HTC One (M8) for Windows.

View Data Usage - HTC One® (M8) for Windows®

Here's how to view data usage on your One (M8).

Facebook

Change Default Messaging App - Facebook® Messenger

Here's how to change your default messaging app from Facebook Messenger to another service.

Turn Facebook® Video Autoplay On / Off

Here's how to turn automatic video play for Facebook on or off.

Field Force Manager

Field Force Manager FAQs

Learn about Field Force Manager, a service that helps you monitor and communicate with your workers in the field.

General

Airtime usage when removing or canceling applications

Here's info on how airtime charges may apply when removing Media Center / Get It Now apps.

Allow App Installation from Unknown Sources - HTC

Here's how to download apps on your HTC device from sources other than the Google Play Store.

Contact App Developers - HTC One® (M8) for Windows®

Here's how to contact the app developers on your HTC One (M8) for Windows.

Download and Install Apps - HTC One® (M8) for Windows®

Here's how to download and install apps from the Store on your HTC One (M8) for Windows.

Enable / Disable App - The all new HTC One® (M8)

Here's how to turn pre-installed apps on your HTC One (M8) on or off.

Top Ten Support Requests & Resources - IBM MaaS360

Here are the top ten support requests & resources for the MaaS360.

Turn Emergency Mode On / Off - Samsung

Here's how to conserve battery on your Samsung device if you're in an emergency situation.

Uninstall Apps - HTC One® (M8) for Windows®

Removing or deleting apps often helps if your device is unresponsive, freezes or the app won't open.

Kid's Corner

Access Kid's Corner - HTC One® (M8) for Windows®

Here's how to manage and access Kid's Corner on your HTC One (M8) for Windows.

Customize Kid's Corner Start Screen - HTC One® (M8) for Windows®

Here's how to customize the start screen of Kid's Corner on your HTC One (M8) for Windows.

Initial Setup - Kid's Corner - HTC One® (M8) for Windows®

Here's how to set up Kid's Corner on your One M8.

Turn Kid's Corner On / Off - HTC One® (M8) for Windows®

Here's how to turn Kid's Corner for your One M8 on or off.

Maps

Add Layers (HERE Maps) - HTC One® (M8) for Windows®

Here's how to add map layers to HERE Maps on your HTC One (M8) for Windows.

Find Current Location (HERE Maps) - HTC One® (M8) for Windows®

Here's how to use HERE Maps to find driving directions on your HTC One (M8) for Windows.

Find Driving Directions (HERE Maps) - HTC One® (M8) for Windows®

Here's how to use maps on your HTC One (M8) for Windows.

MobileIron

Top Ten Issues and Resolutions - MobileIron

View this for info on resolutions of common issues regarding MobileIron.

My Verizon app

My Verizon Website - Sign In / Register

Here's how to log in / sign in to or register for your My Verizon account via our website.

My Verizon app - International Ready Check

Use the International Ready Check to determine if your device can be used while traveling internationally.

My Verizon app - Manage Add-Ons

Here's how to manage add-ons (e.g., Verizon Cloud, Device Protection, etc.) via the My Verizon app.

My Verizon app - Manage International Plan and View Usage

Here's how to manage international plans and view international data usage via the My Verizon app.

OneDrive

Turn Off Automatic Backup (OneDrive) - HTC One® (M8) for Windows®

Here's how to turn off automatic backup to OneDrive on your HTC One (M8) for Windows.

Turn On Automatic Backup (OneDrive) - HTC One® (M8) for Windows®

Here's how to turn on automatic backup to OneDrive on your HTC One (M8) for Windows.

VZ Navigator

VZ Navigator® - Android™ - Download and Install App

Here's how to install the VZ Navigator app on your Android device.

VZ Navigator® - Website - Manage Favorites

Here's how to add, edit or delete your favorite locations via the VZ Navigator website.

VZ Navigator® - Website - Search Nearby a Location

Here's how to use the VZ Navigator website to search for something (e.g., sporting goods, clothing, restaurants, etc.) in a nearby location.

Windows Mobile Guide

VZ Navigator Version 5 guide for Windows Mobile

VZAccess Manager

Configure VZAccess Manager - Macintosh®

Here's how to to configure VZAccess Manager to create an internet connection on your Macintosh device.

Configure WWAN Connection Settings - VZAccess® Manager - Windows®

Here's how to configure connection, account, security and device settings via VZAccess Manager from a Windows computer.

Delete and Recreate Dial-Up Connections - VZAccess® Manager - Windows®

Here's how to remove and re-create dial up connections via VZAccess Manager from a Windows computer.

Delete and Recreate Dial-Up Network Connections - VZAccess® Manager (Macintosh®)

Here's how to remove and re-add a dial-up network connections with VZAccess Manager on a Macintosh.

Determining Signal Type/Strength - VZAccess® Manager v5.x / 6.x (Windows®)

Here's how to determine the signal type and strength via VZAccess Manager v5.x / 6.x on a Windows computer.

Verizon Cloud

Verizon Cloud - Website - Delete Files in the Trash Can

Here's how to delete your files from the trash can on Verizon Cloud via the website.

Verizon Cloud - Website - Windows - Download Media

Here's how to upload, download and manage your media and documents via the Verizon Cloud website on your Windows computer.

Verizon Messages (Message+)

My Verizon Website - Print Text Messages

Here's how to print text messages from your computer via your My Verizon account.

Xbox

Initial Setup - Xbox - HTC One® (M8) for Windows®

Here's how to connect an Xbox profile to your HTC One M8, or create a new one.

Initial Setup - Xbox SmartGlass - HTC One® (M8) for Windows®

Here's how to set up the Xbox SmartGlass app on your HTC One (M8) for Windows to use your phone as a remote control.

iMessage

Unable to Receive Text Messages from Apple Devices

If you've switched from an Apple to a non-Apple device, this troubleshooting info could help resolve messaging problems.

iTunes

Apple® Article - iPhone, iPad, or iPod not recognized in iTunes for Windows

If your iOS device won't connect to iTunes on your PC, view this info.

Syncing with iTunes

Here's how to sync the contacts, calendar, etc. on your iPhone /iPad with iTunes.

Syncing with iTunes - Info (Contacts, Mail Accounts, etc.)

Here's how to sync info (e.g., contacts, mail, etc.) with iTunes.

Syncing with iTunes - Media (Apps, Music, Movies, etc.)

Here's how to sync media (e.g., apps, music, movies, etc.) with iTunes.

Syncing with iTunes - Photos

Here's how to sync photos with iTunes.