As a One Talk customer, you can share one mobile number across multiple devices, giving you access to calls and business telephone features on any of your common devices, including smartphones, tablets and Verizon One Talk desk phones. Those features include:
6-Way Conference: Expand a voice call to include up to 6 participants without dialing in a conference bridge.
Account Codes: Codes that allow you to associate individual calls with a specific code for tracking purposes. The system administrator can later view the calls placed using each code.
Anonymous Call Rejection: Your business will not receive calls unless there is a Caller ID number from the caller.
Automated Receptionist: The Automated Receptionist will answer incoming calls to your business and allow the caller to select which department or person they wish to speak with.
Automatic Callback: Automatically redial a busy number until it is available.
Bridge Line: You can allow your number to ring on one additional desk phone.
Call Forwarding: Keep your business in touch with callers by automatically forwarding incoming calls to the best available resource. There are various options available to best fit your business needs.
Call Park & Retrieve: A form of call hold that allows the customer to assign or "park" an active call to another member's extension or 10-digit telephone number for retrieval within the same Group. The call can also be retrieved by the person who parked the call. Parking against your own extension is just like placing a call on hold, but with a ringback reminder.
Call Waiting: Alerts you and allows you to take a second call while you are on the phone with someone.
Caller ID Blocking: Prevents your number from being sent on outgoing caller ID.
Calling Line ID Delivery: Define a number from your One Talk group that will be sent to other callers when you call them.
Calling Plan: You can require authorization codes for dialing outside of the One Talk business group; that could include calls to Local/Long Distance and/or International numbers.
Custom Ringback: Use the default or upload a custom audio file that gets played when callers dial a One Talk business line. This would replace the standard ringing tone.
Group Forwarding: Quickly forward multiple user lines to the same destination/number; most commonly used for business continuity.
Hunt Group: Set and apply rules for passing incoming calls to the first available line in the pre-defined group of users/lines.
Messaging: Mobile devices associated with either One Talk Dialer or One Talk Mobile App can send and receive SMS messages.
Pre-Alerting Announcement: Play an audio file of your choice while the caller waits to be connected when your number is called.
Remote Call Pickup with Barge In: Allows other members of your business to remotely pick up your line while it is ringing or join your call in progress with or without a warning tone.
Remote Group Pickup: Ensures calls are answered by allowing you to remotely pick up someone else's ringing line in the group from your phone.
Schedule: Allows the company to set office hours of operation and holidays. These scheduled hours can be used for call management features at the user and group level.
Selective Call Acceptance/Rejection: Only accept specific calls based on conditions you define, or reject incoming calls based on pre-defined conditions you set.
Simultaneous Ring Service: Have more than one phone number ring when someone calls your number.
Video Calling: Telephone numbers associated with video capability can receive and send video in a 2-party call.