One TalkSM from Verizon

One Talk is a multi-line telephone solution connecting your office phone to your mobile devices, providing business telephone features on any of your common devices.
Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Samsung Galaxy S7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S8
Apple® iPhone® X
Samsung Galaxy S9
Apple® iPhone® 6s Plus
Moto Z Play Droid Edition
Apple® iPhone® 8 Plus
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Apple® iPhone® 8
Samsung Galaxy S7 edge
Apple® iPhone® SE
Samsung Galaxy Note8
Samsung Galaxy S9+
Galaxy J7 / J7 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® 5s
DROID TURBO 2
Samsung Galaxy S8+
Samsung Galaxy S® 4
Google Pixel 2 XL
Samsung Galaxy J3 Eclipse
Verizon Wear24™
Moto Z Force Droid Edition
Google Pixel 2
LG K20™ V
Pixel™, Phone by Google
Apple® iPad® 2
Apple Watch® Series 3
Samsung Galaxy Note5
Samsung Galaxy Note® 4
Verizon Ellipsis® 8
Verizon Wireless Home Phone
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
LG Revere® 3
Verizon Ellipsis® 7
Samsung Galaxy J3 (2016)
DROID MAXX by MOTOROLA
Samsung 3G Network Extender
Cadence by Kyocera
Droid Turbo by Motorola
Jetpack® MiFi® 7730L
Motorola moto z2 play
GizmoGadget™ by LG
LG G6™
V20™
Samsung Gusto® 3
Apple® iPhone® 5
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Stylo™ 2 V
LG G5
Droid Turbo in Ballistic Nylon
Samsung Galaxy J3 V
Motorola moto z2 force edition
Samsung Galaxy Core Prime™
LG Exalt® LTE
Samsung Galaxy J1™ Prepaid
Hum+ by Verizon
ZenPad™ Z8
Moto Z Droid Edition
Pixel™ XL, Phone by Google
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Motorola moto e4
Verizon Ellipsis® Jetpack® MHS900L
LG K8 V
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
LG G4™
Apple® iPhone® 4s
LG G3
Samsung Convoy® 4
Verizon MiFi® 4G LTE Global USB Modem U620L
Galaxy Tab E (8.0)
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Verizon LTE Internet and Home Phone
DROID MAXX 2
Samsung Galaxy S6 edge +
Motorola moto e4 plus™
LG Optimus Zone™ 3
Microsoft Surface 3
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
ZenFone™ V Live
LG Cosmos™ 3
Samsung Galaxy Note® 3
GizmoPal™
Samsung Galaxy S® 6 edge
PRIV™ by BlackBerry®
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Apple® iPad® (9.7-inch)
Ellipsis® Jetpack® MHS800L
Samsung 4G LTE Network Extender
Samsung Galaxy S® III
DuraXV
Galaxy J3 Mission Prepaid
LG V10™
Samsung Convoy™ 3
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
Verizon Wireless Home Phone T2000
BlackBerry® Bold™ 9930 smartphone
LG V30®
DROID RAZR M by MOTOROLA
KYOCERA DuraXVLTE
ASUS ZenFone™ V
ZTE Blade™ Vantage Prepaid
DROID MINI by MOTOROLA
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
Casio G'zOne Ravine® 2
ZTE Cymbal® LTE
Sony Xperia® Z3v
Samsung Convoy™ 2
BlackBerry Classic
Moto G Play
Ellipsis™ Jetpack® MHS815L
ZenPad™ Z10
Kyocera DuraXV+
Samsung Gusto® 2
HTC One® (M8)
Apple® iPad Pro® (12.9-inch)
HTC 10™
LG Exalt™
Apple® iPad Air® 2
Toyota Connected Car
LG Extravert™ 2
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
LTE Internet (Installed)
Samsung Galaxy Tab S3
LG K4™ LTE
LG G Vista
Verizon Ellipsis® 8 HD
BlackBerry® Q10 smartphone
Apple® iPad Pro® (10.5-inch)
Gear S®
Samsung Galaxy Tab® 2 (7.0)
Samsung Intensity™ II
ASUS ZenPad™ Z8s
LG G Pad 8.3 LTE
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Commando® 4G LTE
Samsung Galaxy Tab® 2 (10.1)
LG G2
Samsung 4G LTE Network Extender 2
Gear S2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
ASUS ZenFone™ AR
Verizon Wireless AirCard® 595U USB Modem
Humx
Sonim XP5
HTC One M9
Samsung Brightside™
Moto X™ by Motorola
Motorola RAZR V3m
DROID ULTRA by MOTOROLA
LG Revere®
Verizon Wireless USB760 Modem
Samsung Galaxy Note® II
HTC Desire® 530
Samsung Galaxy S® 4 mini
LG Octane™
Apple® iPad mini® 4
Apple® iPad Pro®
HTC Desire® 526
Samsung Galaxy Book
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Galaxy Tab®
Samsung Galaxy Tab S2
Apple® iPad® with Wi-Fi + 4G
Apple® iPad®
Casio G'zOne Ravine®
Samsung Galaxy Camera®
Apple® iPad mini™
DROID RAZR by MOTOROLA
Samsung Convoy™
G Pad™ 7.0 LTE
Arlo Go
Apple® iPad Air®
LG G Pad™ X8.3
BlackBerry® Z30 smartphone
Galaxy Note® Edge
BlackBerry® Z10 smartphone
HTC Desire® 626
LG Revere® 2
Verizon GizmoTab™
Nokia Lumia 928
Moto X™ (2nd Gen.)
LG Exalt™II
LG Accolade™
Apple® iPad Pro® (9.7-inch)
Verizon Wireless AirCard® 595
Nokia Lumia 822
Samsung Intensity™ III
Samsung Gusto®
LG Cosmos™ 2
BlackBerry® Bold 9650 smartphone
Samsung Haven™
Samsung Galaxy Tab® (10.1)
Ellipsis® Kids
Samsung Gear S3 classic
Samsung Galaxy S® III mini
LG 4G LTE USB Modem VL600
Yealink One TalkSM IP DECT Phone Bundle
G Pad™ 10.1 LTE
Samsung Galaxy Note® 10.1
HTC One®
LG Terra™
HP Elite x2 1012
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID RAZR MAXX HD by MOTOROLA
LG VX8300
Samsung Galaxy Tab® 4 (10.1)
LG enV®3
Verizon Wireless UMW190 Global USB Modem
LG enV®2
Nokia Lumia Icon
Verizon Wireless UM175 USB Modem
Motorola MOTO™ W755
Nexus 6
Samsung Knack™
HTC One® (M8) for Windows®
Samsung Galaxy Tab® 4 (8.0)
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID RAZR HD by MOTOROLA
Samsung Galaxy Stellar™
Motorola Barrage™
Verizon Ellipsis® 10 HD
Apple® iPad® with Retina display
Sony Xperia® Z2
Lancet™ for Android™
Nokia Lumia 2520
LG VX5500
Samsung Intensity™
Casio G'zOne Boulder®
LG Cosmos™
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Alias™ 2
LG enV® TOUCH
Samsung Smooth™
DROID DNA by HTC
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Galaxy Note® Pro
Pantech Hotshot™
LG Extravert™
Lucid™3 by LG
Apple® iPad mini™ 3
DROID 4 by MOTOROLA
Hydro ELITE by KYOCERA
Samsung SCH-u340
Motorola XOOM™ 4G LTE
Samsung Gear S2 classic
Motorola W385
Samsung Galaxy Tab® S
Enact™ by LG
Lancet™
DROID RAZR MAXX by MOTOROLA
LG VX5400
Verizon Wireless PC5750 PC Card
LG VX8360
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1 2014 Edition
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Google Nexus 7
Pantech Jest™ 2
HTC One® remix
Galaxy Nexus by Samsung
HTC Desire® 612
LG ZONE® 4
Samsung Galaxy™ Stratosphere™ II
Spartan GoCam™
Verizon Wireless G'zOne Type-S
BlackBerry Classic Non-Camera
Lucid™ by LG
Lexus Connected Car
Watch Urbane™ 2nd Edition LTE
LG VX8350
Moto X™ - Designed by You (2nd Generation)
LG Cosmos™ Touch
Motorola Adventure™ V750
Samsung Galaxy View
LG VX5300
Motorola RAZR V3m in Gray
Lucid™2 by LG
Casio G'zOne Ravine® 2 Non-Camera
Samsung SCH-u410
Samsung SCH-u430
Verizon Wireless Escapade®
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless CDM8975
LG Chocolate® 3
LG VX3200
HP Spectre x2
Moto X™ - Designed by You
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Reality™
Motorola MOTO™ VU204
LG VX3300
Motorola V325i
LG VX6100
Motorola Entice™
LG VX4650
LG Clout™
G'zOne Boulder™ Black and Silver
LG VX5200
Motorola V325
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung SCH-a870
Luge™ by Motorola Prepaid
Motorola W315
Samsung SCH-u540
Samsung SCH-a630
Samsung SCH-a650
Apple® iPad® (6th Generation) 9.7-inch
Samsung Galaxy Tab® 4
Motorola V325xi

1st Steps

One Talk First Steps
[Video]
This video outlines the key set-up steps to get the most out of your One Talk features and services.
Length: 5:22
Setting Up One Talk Services
[Video]
Get started by watching this video to learn how to set up One Talk.
Length: 0:54
One Talk from Verizon Unboxing and Phone Assembly
[Video]
Watch this video to learn how to assemble and initialize your One Talk desk phone.
Length: 1:24
Setting up Wi-Fi on One Talk
[Video]
This video will show you how to set up desk phones that offer Wi-Fi connectivity.
Length: 0:58
Activating One Talk on a Pre-authorized Line
[Video]
This video will show you how to activate One Talk on a pre-authorized line for My Verizon.
Length: 0:57

App

Installing the One Talk Android App
[Video]
This video will show you how to install the One Talk app on your Android mobile device.
Length: 1:21
One Talk Android Mobile App Tour
[Video]
This video will give you a quick overview of the One Talk mobile app on your Android mobile device.
Length: 1:02
Manage Devices - Mobile App - One Talk℠
[Device-Specific Instructions]

Call Handling

Adding Video to a Voice Call on One Talk
[Video]
This video will show you how to add a video call to a voice call.
Length: 0:35
Transfer Call - One Talk℠
[Device-Specific Instructions]
Making a Video Call on One Talk
[Video]
This video will show you how to make a video call.
Length: 0:33
Call Transferring on One Talk
[Video]
This video will show you how to transfer a call to another device on your One Talk account.
Length: 1:02
Move Call - One Talk℠
[Device-Specific Instructions]
Here's how to move calls between your One Talk desk phones and smartphones app.
Receiving Calls From Multiple Devices on One Talk
[Video]
This video will show you how to receive a call on multiple devices.
Length: 0:37
Merging Multiple Calls on One Talk
[Video]
This video will show you how to answer multiple calls and merge them in a conference call.
Length: 0:59
Moving Calls on One Talk
[Video]
This video will show you how to move a call from a desk phone to another device.
Length: 0:48
Place a Call - One Talk℠
[Device-Specific Instructions]
Using the Bridged Line Feature on One Talk
[Video]
Learn how to use the Bridged Line feature to monitor and answer calls coming to another person's phone number.
Length: 0:58
Adding Participants to a Call on One Talk
[Video]
This video will show you how to use the 6-way calling feature from the app or dialer.
Length: 0:51
Handling Multiple Calls on One Talk
[Video]
This video will show you how to answer and merge multiple calls on a single mobile device.
Length: 0:58
Consultative Transfer Call - One Talk℠
[Device-Specific Instructions]
Here's how to perform consultative transfer call with One Talk℠.

Desk phone

One Talk from Verizon Connecting Ethernet
[Video]
Watch this video to learn how to connect your desk phone to Ethernet.
Length: 0:48
Yealink One Talk IP DECT Phone Bundle Support Overview
[General Information]
Support page for One Talk from Verizon.

Documentation

Important Customer Information - One Talk
[PDF]
Important Customer Information for One Talk.
New One TalkSM Customer Checklist
[PDF]
Find more information about One Talk with this customer checklist.
One Talk CP860 IP Conference Phone User Guide (PDF)
[PDF]
Find more information about the One Talk CP860 IP Conference Phone in our User Guide.
One Talk DECT IP Phone User Guide
[PDF]
The User Guide for the Verizon One Talk DECT IP Phone shows how to set up, customize and troubleshoot your phone. Share a business phone number across multiple devices.
One Talk Group Management Guide (PDF)
[PDF]
Find more information about how to administer One Talk Groups in our Group Management Guide.
One Talk T41P IP Desk Phone User Guide (PDF)
[PDF]
Find more information about the One Talk T41P IP Desk Phone in our User Guide.
One Talk T46G and T46GW IP Desk Phone User Guide (PDF)
[PDF]
Find more information about the One Talk T46G and T46GW IP Desk Phone in our User Guide.
One Talk T49G IP Desk Phone User Guide (PDF)
[PDF]
Find more information about the One Talk T49G IP Desk Phone in our User Guide.
One Talk, Meet Your Device, WF 40 Wi-Fi USB Dongle
[PDF]
Get to know your One Talk WF 40 Wi-Fi USB Dongle.
One Talk, Meet Your Phone, CP860 IP Conference Phone
[PDF]
Get to know your CP860 IP Conference Phone.
One Talk, Meet Your Phone, EXP 40 Expansion Module
[PDF]
Get to know your One Talk EXP 40 Expansion Module.
One Talk, Quick Install Guide, DECT IP Phone
[PDF]
Find more information about the Verizon One Talk DECT IP Phone in our Quick Install Guide.
One Talk, Quick Install Guide, T41P IP Desk Phone Basic
[PDF]
Find more information about the One Talk T41P IP Desk Phone Basic in our Quick Install Guide.
One Talk, Quick Install Guide, T46G IP Desk Phone Medium
[PDF]
Find more information about the One Talk T46G IP Desk Phone Medium in our Quick Install Guide.
One Talk, Quick Install Guide, T49G IP Desk Phone Executive Video
[PDF]
Find more information about the One Talk T49G IP Desk Phone Executive Video in our Quick Install Guide.
One Talk, Quick Reference Guide, DECT IP Phone
[PDF]
Find more information about the One Talk DECT IP Phone in our Quick Reference Guide.
One Talk, Quick Reference Guide, T41P IP Desk Phone Basic Installation
[PDF]
Find more information about the One Talk T41P IP Desk Phone Basic Installation in our Quick Reference Guide.
One Talk, Quick Reference Guide, T46G IP Desk Phone Medium
[PDF]
Find more information about the One Talk T46G IP Desk Phone Medium in our Quick Reference Guide.
One Talk, Quick Reference Guide, T49G IP Desk Phone Executive Video
[PDF]
Find more information about the One Talk T49G IP Desk Phone Executive Video in our Quick Reference Guide.
One TalkSM Admin Portal Quick Guide
[PDF]
Find more information about One Talk with this quick guide.
One TalkSM Admin Portal Quick Start Guide
[PDF]
Find more information about One Talk with this quick reference guide.
One TalkSM Dialer Feature Access Code (FAC)
[PDF]
Find more information about One Talk with this Feature Access Code list.
One TalkSM Resource List
[PDF]
Find more information about One Talk with this resource list.
One TalkSM User Portal Guide
[PDF]
Find more information about One Talk with this User Portal Guide.
One TalkSM for Android™ Quick Guide
[PDF]
Find more information about One Talk with this Android Quick Guide.
One TalkSM for iOS Quick Guide
[PDF]
Find more information about One Talk with this iOS Quick Guide.

General

One Talk from Verizon FAQs
[FAQs]
One Talk is a multi-line business solution for offices or on the go. Share your mobile number across devices, accessing calls and features where you need them.
One Talk from Verizon - Terms and Conditions
[Important Consumer Information]
Verizon Wireless service terms and conditions.
One Talk from Verizon Features
[General Information]
Complete list of features for One Talk, letting you share one mobile number across multiple devices such as smartphones, tablets and Verizon One Talk desk phones
One Talk from Verizon Supported Devices
[General Information]
Compatible devices for One Talk, a multi-line business solution for offices or on the go. Share your mobile number and business features across devices.
One Talk from Verizon Supported Headsets
[General Information]
Compatible headsets for One Talk, a multi-line business solution for offices or on the go. Share your mobile number and business features across devices.
One Talk Portal Overview
[Video]
Get a quick overview of the One Talk Portal by watching this video.
Length: 1:17
Setting Up Schedules on One Talk
[Video]
Learn how to set up schedules on One Talk by watching this video.
Length: 1:00
Setting Your 911 Address on One Talk
[Video]
Learn how to set up your emergency contacts on One Talk by watching this video.
Length: 0:54
Basic Dialer Features - One Talk℠
[Device-Specific Instructions]
Here are the basic dialer features for One Talk.
One Talk from Verizon Enhancements
[General Information]
Check out the latest enhancements to the Verizon One Talk service. Revisit this page regularly to stay on top of all the latest news related to One Talk.

Get Started

Voicemail Setup - One Talk℠
[Device-Specific Instructions]
Here's how to set up your Voicemail for One Talk.
Update Extension Number - One Talk℠ Portal
[Device-Specific Instructions]
Purchase Hunt Group - One Talk℠ Portal
[Device-Specific Instructions]
Here's how to purchase a hunt group on the One Talk portal
Create New Schedule - One Talk℠ Portal
[Device-Specific Instructions]
Here's how to create new schedule via One Talk Portal.
View / Update Schedule - One Talk℠ Portal
[Device-Specific Instructions]
Here's how to view or update schedule via One Talk Portal.
Account Codes - One Talk℠ Portal
[Device-Specific Instructions]
Delete Group - One TalkSM Portal
[Device-Specific Instructions]
Edit Group - One TalkSM Portal
[Device-Specific Instructions]
Set Up Bridging - One Talk℠ Portal
[Device-Specific Instructions]
Update Calling ID Name - One Talk℠ Portal
[Device-Specific Instructions]
Here's how to update calling ID name via One Talk℠ Portal.

Manage Devices

Adding a Device to an Existing Line on One Talk
[Video]
Add a device to an existing line on One Talk by watching this video.
Length: 1:01
Add / Remove Devices (Endpoint) - One Talk℠ Portal
[Device-Specific Instructions]
Here's how to add / remove devices (Endpoint) via One Talk℠ Portal.
View / Manage Automated Receptionist - One Talk℠ Portal
[Device-Specific Instructions]
Here's how to view / manage automated receptionist via One Talk Portal.
Adding a New One Talk User
[Video]
Learn how to add a new user to One Talk using the web portal.
Length: 1:30
Add New Line - One Talk℠ Portal
[Device-Specific Instructions]
View Business Features - One Talk℠ Portal
[Device-Specific Instructions]
Manage User Feature - One Talk℠ Portal
[Device-Specific Instructions]

Manage Services

Setting up a Hunt Group on One Talk
[Video]
This video will show you how to set up the Hunt Group feature, which allows you to direct incoming calls to a group of lines.
Length: 1:22
Call Forwarding on One Talk
[Video]
This video will show you how to forward a call in One Talk.
Length: 1:25
Retrieving Voicemail on One Talk
[Video]
This video will show you how to retrieve voicemail from a One Talk desk phone.
Length: 1:14
Setting up Automated Receptionist on One Talk
[Video]
This video will show you how to set up the automated receptionist feature.
Length: 1:37
Setting Calling Line ID on One Talk
[Video]
This video will show you how to set the outgoing caller ID for your One Talk account.
Length: 1:00
Adding Employee-Owned Lines to One Talk
[Video]
Watch this video to learn how to add an employee-owned line to your One Talk business.
Length: 0:49
Retrieving Mobile Voicemail on One Talk
[Video]
This video will show you how to retrieve One Talk voicemail from your mobile device.
Length: 1:00
Configuring Remote Group Pickup on One Talk
[Video]
This video will show you how to setup the Remote Group Pickup feature. This allows you to answer incoming calls for others on your account so no customer calls are missed.
Length: 1:02
Share Name ID - One Talk℠
[Device-Specific Instructions]
Adding One Talk to a Corporate Liable Line
[Video]
Add a wireless device to your corporate liable line on One Talk.
Length: 0:57
Group Forwarding on One Talk
[Video]
Learn how to set up the Group Forwarding feature, which lets you forward multiple lines to a single number.
Length: 1:02
Managing One Talk User Information
[Video]
Learn how to manage One Talk user information by watching this video.
Length: 1:00

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