Select Your Device
Samsung Galaxy S8
Samsung Galaxy S8+
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
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Apple® iPhone® 6s Plus
Apple® iPhone® 6s
Samsung Galaxy S7
Samsung Galaxy S® 5
Moto Z Play Droid Edition
Apple® iPhone® 7 Plus
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S7 edge
Apple® iPhone® 5s
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Samsung Galaxy Note5
DROID TURBO 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note® 4
Apple® iPhone® SE
Apple® iPhone® 5c
Apple® iPhone® 5
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy J3 V
Verizon Ellipsis™ 7
DROID MAXX by MOTOROLA
Ellipsis™ Jetpack® MHS800L
Verizon Ellipsis® 8
Samsung 3G Network Extender
Moto Z Force Droid Edition
Droid Turbo by Motorola
Apple® iPad® 2
Samsung Galaxy J1™ Prepaid
LG G4™
Google Pixel
Samsung Galaxy Core Prime™
Droid Turbo in Ballistic Nylon
Samsung Galaxy S® 6 edge
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
LG Revere® 3
LG G3
Samsung Galaxy S6 edge +
LG G5
Samsung Galaxy J3 (2016)
Jetpack® MiFi® 7730L
Apple® iPhone® 4s
LG V10™
Apple® iPhone® 4
Verizon MiFi® 4G LTE Global USB Modem U620L
Samsung 4G LTE Network Extender
Verizon Wireless Home Phone
V20™
Pantech 4G LTE Global USB Modem UML290
Google Pixel XL
Verizon LTE Internet and Home Phone
Samsung Galaxy Note® 3
DROID MAXX 2
Hum+ by Verizon
Stylo™ 2 V
LG Cosmos™ 3
Galaxy J7 V
Verizon 4G LTE Broadband Router
Ellipsis™ Jetpack® MHS815L
Samsung Galaxy S® III
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
GizmoGadget™ by LG
LG Optimus Zone™ 3 Prepaid
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Moto Z Droid Edition
Samsung Convoy® 4
LG K20™ V
Verizon Ellipsis® 10
DROID MINI by MOTOROLA
GizmoPal™
Microsoft Lumia 735
DROID RAZR M by MOTOROLA
LG K8 V
DuraXV
LG G Vista
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Casio G'zOne Commando®
Moto G™ by Motorola
Brigadier™ by Kyocera
HTC Desire® 530
Samsung Convoy™ 3
Verizon 4G LTE USB Modem 551L
GizmoPal® 2 by LG
Casio G'zOne Commando® 4G LTE
DuraForce PRO with Sapphire Shield
Verizon 4G LTE USB Modem UML295
HTC Desire® 526
LG G2
Moto G Play
LTE Internet (Installed)
LG G6™
LG K4™ LTE
LG Extravert™ 2
HTC One® (M8)
HTC One M9
Casio G'zOne Ravine® 2
LG G Pad 8.3 LTE
Sony Xperia® Z3v
DROID ULTRA by MOTOROLA
HTC 10™
Galaxy Tab E (8.0)
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Convoy™ 2
Samsung Galaxy S® 4 mini
BlackBerry® Bold™ 9930 smartphone
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
iPad® Air 2
PRIV™ by BlackBerry®
Galaxy Note® Edge
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Nokia Lumia 928
DROID by MOTOROLA
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
DROID TURBO 2 - Designed by You
Samsung Gusto® 2
Samsung Galaxy Note® II
LG Exalt™
Verizon Wireless AirCard® 595
Kyocera DuraXV+
Gear S2
iPad® Pro
Nokia Lumia 822
Samsung Brightside™
Samsung Galaxy Tab® 2 (10.1)
iPad Pro™ (9.7-inch)
LG Terra™
HTC Desire® 626
Hum×
Samsung Intensity™ II
Apple® iPad® mini with Retina display
Galaxy Tab E
Samsung Galaxy Tab® 2 (7.0)
Moto X™ (2nd Gen.)
DROID INCREDIBLE 4G LTE by HTC
ZenPad™ Z10
LG Exalt™II
Moto E™ Prepaid
LG Vortex™
Gear S®
LG Revere®
Moto X™ by Motorola
Samsung Galaxy Tab S2
HTC One®
LG Cosmos™ 2
Nexus 6
Apple® iPad® Air™
Microsoft Surface 3
DROID RAZR by MOTOROLA
Verizon Ellipsis™ 8 HD
BlackBerry Classic
Samsung Intensity™ III
LG Octane™
DROID RAZR MAXX HD by MOTOROLA
Verizon Wireless USB760 Modem
LG Revere® 2
Pantech Breakout™
Apple® iPad® with Wi-Fi + 4G
Samsung Convoy™
LG G Pad™ X8.3
Samsung Galaxy Tab® 4 (10.1)
HTC One® (M8) for Windows®
G Pad™ 7.0 LTE
Nokia Lumia Icon
ZenPad™ Z8
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab® (10.1)
G Pad™ 10.1 LTE
Motorola RAZR V3m
LG Accolade™
DROID X by MOTOROLA
Casio G'zOne Ravine®
Ellipsis® Kids
LG enV®3
iPad® mini 4
Apple® iPad® mini
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy Tab®
Samsung Galaxy S® III mini
Samsung Gusto®
BlackBerry® Z10 smartphone
Transpyre™ Prepaid
DROID DNA by HTC
Lancet™ for Android™
Lancet™
BlackBerry® Q10 smartphone
Pantech Jest™ 2
Samsung Galaxy Camera®
Samsung Haven™
Nokia 2366i
DROID RAZR MAXX by MOTOROLA
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID 4 by MOTOROLA
LG VX8300
Verizon Converged VOIP Device
LG Optimus Exceed™ 2
iPad® mini 3
DROID BIONIC by MOTOROLA
Lucid™3 by LG
BlackBerry® Bold 9650 smartphone
Motorola XOOM™ 4G LTE
DROID RAZR HD by MOTOROLA
LG Cosmos™
BlackBerry® Pearl™ Flip 8230 smartphone
DROID X2 by MOTOROLA
Enact™ by LG
DROID INCREDIBLE 2 by HTC
Samsung Galaxy Tab® 4 (8.0)
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia 2520
BlackBerry® Z30 smartphone
HTC One® max
Casio G'zOne Boulder®
LG VX5500
Samsung Knack™
Verizon Wireless AirCard® 595U USB Modem
Pantech Hotshot™
Motorola Barrage™
LG enV®2
Motorola MOTO™ W755
Verizon GizmoTab™
Dell™ Vostro™ V13 Laptop
Samsung Illusion™
Samsung Intensity™
Samsung Alias™ 2
Hydro ELITE by KYOCERA
LG Migosm
LG Extravert™
Delphi Connect with 4G LTE Mobile Hotspot
Verizon Wireless USB720 Modem
Samsung Galaxy Stellar™
Intuition™ by LG
Samsung Smooth™
Verizon Wireless UM175 USB Modem
Samsung Galaxy Tab® S
THUNDERBOLT™ by HTC
LG enV® TOUCH
Lucid™ by LG
Apple® iPad® with Retina display
Windows Phone 8X by HTC
Samsung Galaxy Note® 10.1
Samsung Galaxy Note® Pro
Pantech Perception™
HP Elite x2 1012
DROID 3 by MOTOROLA
Google Nexus 7
DROID CHARGE by SAMSUNG
Samsung Galaxy™ Stratosphere™
Sony Xperia® Z2
HTC One® remix
Apple® iPad® (9.7-inch)
Watch Urbane™ 2nd Edition LTE
Lucid™2 by LG
Sony Xperia® PLAY
Samsung Galaxy™ Stratosphere™ II
HTC Rhyme™
Samsung Gear S2 classic
Samsung SCH-u340
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG VX8360
BlackBerry® Tour™ 9630 smartphone
Galaxy Nexus by Samsung
Spectrum™ 2 by LG
Casio G'zOne Rock™
LG Cosmos™ Touch
LG VX5400
Casio G'zOne Brigade®
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Motorola W385
BlackBerry® Curve™ 8330 smartphone
BlackBerry® Bold™ 9930 smartphone without camera
Pantech Marauder™
Samsung Juke
Samsung Galaxy Note® 10.1 2014 Edition
DROID INCREDIBLE by HTC
Samsung ATIV SE™
LG Optimus Zone™
Verizon Wireless G'zOne Type-S
Samsung Fascinate™
LG Ally™
Samsung Galaxy Tab® (7.7)
BlackBerry® Storm2™ 9550 smartphone
HTC Desire® 612
DROID 2 GLOBAL by MOTOROLA
Moto X™ - Designed by You (2nd Generation)
DROID 2 by MOTOROLA
Spartan GoCam™
LG VX8350
Verizon Wireless PC5750 PC Card
Samsung Galaxy Legend™
Samsung Galaxy View
Moto X™ - Designed by You
Verizon Wireless UM150 USB Modem
Samsung Alias™
Samsung SCH-u430
Samsung Galaxy Book
DROID XYBOARD 10.1 by MOTOROLA
Apple® iPad®
Pantech Caper™ Prepaid
Delphi Connect
Samsung ATIV Odyssey™
Samsung Gem™
Samsung SCH-u410
Verizon Wireless Escapade®
Verizon Wireless USB727 Modem
BlackBerry® Curve™ 9330 smartphone
LG Voyager™
BlackBerry® Curve™ 8530 smartphone
BlackBerry® Torch™ 9850 smartphone
Revolution™ by LG
BlackBerry® 8830 World Edition smartphone
DROID PRO by MOTOROLA
LG Chocolate®
Motorola Adventure™ V750
Samsung Reality™
Casio EXILIM
Motorola XOOM™
Sharp KIN™ ONE
Verizon Wireless CDM8975
Spectrum™ by LG
HP Spectre x2
Motorola MOTO™ VU204
HTC Rezound™
Sierra Wireless AirCard® 555D
LG V
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Sierra Wireless AirCard® 580
Samsung N150 Netbook
Pantech Crux™
LG Dare™
Motorola MOTOKRZR K1m
LG Chocolate® Touch
LG VX6100
Motorola V325
Motorola W315
Samsung Omnia® II
LG VX5300
Motorola E815
Pantech PN-210
HP® Mini 1151NR Netbook
LG VX8100
Verizon Wireless Salute™
Samsung SCH-a930
LG VX5200
Verizon Wireless G'zOne Type-S Push to Talk without Camera
BlackBerry Classic Non-Camera
Verizon Wireless Razzle™
Verizon Wireless Coupe™
HTC Trophy™
Samsung FlipShot®
Samsung SCH-a870
Samsung Rogue™
Samsung SCH-a650
Nokia 6015i Prepaid
Samsung SCH-u540
BlackBerry® Curve™ 9370 smartphone
LG Fathom®
Luge™ by Motorola Prepaid
Motorola MOTO Q™ 9c
HP® Pavilion dm1-3010nr Notebook
LG VX3300
Motorola RAZR V3m in Gray
Samsung SCH-a670
Nokia 2705 Shade™ Non-Camera
BlackBerry® Curve™ 9310 smartphone
Motorola Q™
LG Versa™
LG Enlighten®
DROID ERIS by HTC
Motorola CITRUS™
Motorola V710
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless V740 ExpressCard
DROID XYBOARD 8.2 by MOTOROLA
LG Optimus Exceed™
G'zOne Boulder™ Black and Silver
Samsung Zeal™
Verizon Wireless CDM 7075
Gateway® LT2016u Netbook
Motorola V325i
LG VX4500
Samsung i700 Pocket PC
Pantech PN-215
LG Glance™
Samsung Continuum™
Motorola Entice™
LG enV®
Motorola Rival™
Kyocera KX414
Nokia 6236i
Verizon Wireless USB1000 Global USB Modem
LG VX8700
LG Clout™
Motorola MOTO™ Z6c World Edition
Nokia 2128i
Motorola V60s
LG VX4650
Nokia 6205
LG Chocolate® 3
Nokia 2605 Mirage
Nokia 7705 Twist™
LG VX6000
Compaq® Mini CQ10-688nr Netbook
Samsung Gleam®
Motorola T720
Motorola Krave™ ZN4
DROID R2D2 by MOTOROLA
HP® Mini 311-1037NR Netbook
HP® Mini 210-1076NR Netbook
LG VX3200
HP® Pavilion dm1-2010nr Entertainment Notebook
Nokia 2285
HTC Ozone™ with TALKS™ for Verizon Wireless
Motorola DEVOUR™ with MOTOBLUR™
Samsung Renown™
Samsung Glyde™
Kyocera KPC650
Samsung SCH-a850
Samsung SCH-u620
Samsung Trance™
Samsung Omnia®
HTC Apache XV6700
Samsung Saga™
Kyocera K404
Samsung SCH-a310
Sharp KIN™ ONEm
Samsung SCH-u550
Motorola RAZR V3c
Kyocera K323
Verizon AD3700 Global USB Modem
Samsung SCH-a950
Nokia 6315i
Pantech PN-820
Verizon Wireless CDM8950
Nokia 6305i
Samsung SCH-a795
Sharp KIN™ TWOm
Kyocera KX444
BlackBerry® 7250
HTC Touch Pro™
Samsung Sway™
Samsung i600 Smartphone
Samsung SCH-i730
Motorola V265
Verizon KPC680 ExpressCard®
Samsung SCH-i760
Motorola MOTORAZR maxx Ve
HTC Merge®
Motorola A840
Verizon XU870 Global ExpressCard®
Nokia 2705 Shade™
Motorola V276
Verizon Wireless PN-300
Samsung SCH-a630
Motorola MOTO™ Z6cx World Edition without Camera
Motorola Rapture™ VU30
Kyocera KX1v
Motorola MOTO Q™ music 9m
Sharp KIN™ TWO
Arlo Go
LG VENUS™
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Nokia 7205 Intrigue™
Verizon Ellipsis® Jetpack® MHS900L
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Motorola V325xi
BlackBerry® 7750
Kyocera SE47
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Verizon Wireless XV6600 without Camera
Motorola T300p
Jest™
Samsung SCH-a790
LG VX2000
HP® Mini 110-3098NR Netbook
Motorola V60p
Verizon Wear24™
Nokia 3589i
Motorola C343
Verizon Wireless V640
Samsung SCH-a990
Motorola T730
Samsung SCH-a530
Motorola V120e
Nokia 6215i
Verizon Wireless Home Phone T2000
Verizon Wireless Blitz® Prepaid
Verizon Wireless Adamant™
Motorola MOTOSLVR L7C
LG VX4700
Samsung SCH-a890
LG VX9400
Verizon Wireless U630 PC Card
Samsung SCH-a970
Samsung SCH-i830
Motorola V65p

Activation, Setup & User Guides

Equipment Protection / Insurance FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.
Activate a Phone You Already Own - BYOD
[General Information]
Learn how to bring your own phone to your account online through My Verizon.
How to Switch Phone Numbers Between Devices on Your Account
[General Information]
See how to swap phones on your account through My Verizon.
Getting Started with Your New Smartphone - Upgrade
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 2:00

Basics

LG Optimus Exceed™ 2: Finding More Help
[Interactive Simulation]
Learn how to find more tips and tutorials for using your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Turning the Phone On and Off
[Interactive Simulation]
Learn how to power your LG Optimus Exceed 2 on and off.

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Soft Reset - Prepaid LG Optimus Exceed™ 2
[Device-Specific Instructions]
Turn Battery Optimization On/Off - Android 6.0 and higher (ASUS)
[Device-Specific Instructions]
The battery optimization setting helps conserve battery power on your ASUS device and is turned on by default.

Bluetooth

Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
Using the Bluetooth® Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...
LG Optimus Exceed™ 2: Pairing with a Bluetooth® Device
[Interactive Simulation]
Learn how to pair your LG Optimus Exceed 2 with your Bluetooth device.
LG Optimus Exceed™ 2: Sending Photos Using Bluetooth®
[Interactive Simulation]
Discover how to send photos to another Bluetooth device, like a tablet, friend's phone or printer with your LG Optimus Exceed 2.

Calendar

Calling & Dialing

Placing an International Call
[Device-Specific Instructions]
Call History - Prepaid LG Optimus Exceed 2
[Device-Specific Instructions]
Dial a Number - Prepaid LG Optimus Exceed 2
[Device-Specific Instructions]
Announcement 13 - Unauthorized ESN
[Device-Specific Instructions]
To turn Verizon network services on/off or if they aren't functioning, view this info.
Announcement 21 - Mismatched ESN
[Device-Specific Instructions]
To turn Verizon network services on/off or if they aren't functioning, view this info.
Announcement 8 - All circuits are busy
[Device-Specific Instructions]
To turn Verizon network services on/off or if they aren't functioning, view this info.
DTMF - Prepaid LG Optimus Exceed 2
[Device-Specific Instructions]
LG Optimus Exceed™ 2: Dialing by Voice
[Interactive Simulation]
An interactive guide to using your voice to place a call with your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Placing a Call to a Contact
[Interactive Simulation]
Learn how to call a number from your contacts on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Placing a Call to a New Number
[Interactive Simulation]
Learn how to call a new number using your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Returning to a Call
[Interactive Simulation]
A visual guide for returning to a call on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two active calls on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Teaching Kids How to Dial 911
[Interactive Simulation]
Teach your children how to call 911 on your LG Optimus Exceed 2.
Redial - Prepaid LG Optimus Exceed 2
[Device-Specific Instructions]

Camera, Photos & Videos

LG Optimus Exceed™ 2: Adjusting the Video Setting for Sharing
[Interactive Simulation]
Discover how to adjust the video resolution for easy sharing on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Recording a Video
[Interactive Simulation]
Learn how to record a video using your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Sharing Photos
[Interactive Simulation]
Learn how to share photos with other devices or on social networks using your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Sharing Videos
[Interactive Simulation]
Learn how to share videos with other devices or on social networks using your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while recording a video on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Turning the Flash On
[Interactive Simulation]
Learn how to turn the flash on for taking pictures with your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out while taking a picture on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for video on your LG Optimus Exceed 2.

Computer/PC Connectivity

USB Debugging Mode - Prepaid LG Optimus Exceed™ 2
[Device-Specific Instructions]
If your computer/PC doesn't recognize your wireless device/USB when it's inserted/connected, this may help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Contacts

Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts by using your My Verizon account.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Add a Contact - Prepaid LG Optimus Exceed™
[Device-Specific Instructions]
Edit a Contact - Prepaid LG Optimus Exceed 2
[Device-Specific Instructions]
LG Optimus Exceed™ 2: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Adding a Contact to a Group
[Interactive Simulation]
A step-by-step guide for adding a contact to a group on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Adding and Deleting a Contact from Your Favorites
[Interactive Simulation]
A step-by-step guide for adding and deleting a contact from your Favorites list on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Assigning a Picture to a Contact
[Interactive Simulation]
Learn how to assign a picture to a contact on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Creating a Group
[Interactive Simulation]
Discover how to create a group of contacts for easy messaging to all members at once on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Sharing a Contact's Information
[Interactive Simulation]
A visual guide for sharing a contact's information with another contact on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
Discover how to view a missed call and add the number as a contact on your LG Optimus Exceed 2.
View Contact Sync Source - Prepaid LG Optimus Exceed™ 2
[Device-Specific Instructions]
To view where a phonebook contact was imported from, see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

Data

Data Roaming - Prepaid LG Optimus Exceed™ 2
[Device-Specific Instructions]
If you can't connect to the Internet / have no network connection or can't send/receive email/text/pics/videos, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Date & Time

Auto Date and Time - Android™
[Device-Specific Instructions]
If you want your smartphone to automatically populate the date and time based on your location, view this info.

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.

Device Settings

Accelerometer Rotation - Prepaid LG Optimus Exceed™ 2
[Device-Specific Instructions]
If the screen/display on your device doesn't flip or rotate, this shows how to fix it. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Alerts - Prepaid LG Optimus Exceed 2
[Device-Specific Instructions]
DTMF - Prepaid LG Optimus Exceed 2
[Device-Specific Instructions]
LG Optimus Exceed™ 2: Accessing Settings
[Interactive Simulation]
Discover how to acess Settings to modify things like sounds, display brightness, GPS and more on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Changing the Ringtone
[Interactive Simulation]
Discover how to change the sound your phone makes when it rings.
LG Optimus Exceed™ 2: Setting Screen Security
[Interactive Simulation]
An interactive guide for setting screen security to help keep others from using your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Setting to Silent
[Interactive Simulation]
A visual guide for setting your LG Optimus Exceed 2 to silent.
LG Optimus Exceed™ 2: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your LG Optimus Exceed 2 to Airplane mode.
System Select - Prepaid LG Optimus Exceed 2
[Device-Specific Instructions]

Email/Gmail

Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Gmail Account - Prepaid LG Optimus Exceed 2
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
LG Optimus Exceed™ 2: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email using your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Including an Email Attachment
[Interactive Simulation]
Learn how to add an attachment, like a picture or file, to an email on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Replying to an Email
[Interactive Simulation]
A visual guide for replying to email on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Sending an Email to a Group
[Interactive Simulation]
A step-by-step visual guide for sending an email to a group using your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a business email account on your LG Optimus Exceed 2 so you can always keep up with work wherever you are.
LG Optimus Exceed™ 2: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Switching Between Email Accounts
[Interactive Simulation]
Learn how to access multiple email acocounts using your LG Optimus Exceed 2.
Remove Corporate Email Account (Exchange ActiveSync) - Prepaid LG Optimus Exceed 2
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Google Backup & restore

GPS & Location Based Services

Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.

Home Screen

LG Optimus Exceed™ 2: Adding Folders to the Home Screen
[Interactive Simulation]
Learn how to organize apps into a folder on a Home screen of your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Adding Widgets and Apps to the Home Screen
[Interactive Simulation]
Learn how to add widgets and apps to a Home screen on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Adding and Deleting Home Screens
[Interactive Simulation]
Learn how to add and delete Home screens on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Moving Widgets and Apps on a Home Screen
[Interactive Simulation]
A visual guide to moving widgets and apps on a Home screen of your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Removing Widgets and Apps from a Home Screen
[Interactive Simulation]
Learn how to remove widgets and apps from a Home screen on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Resizing Widgets and Apps on the Home Screen
[Interactive Simulation]
A visual guide to resizing widgets and apps on the Home screen of your LG Optimus Exceed 2.
Mode Change - Prepaid LG Optimus Exceed 2
[Device-Specific Instructions]
Window Shade - Prepaid LG Optimus Exceed 2
[Device-Specific Instructions]

Hotspot

Mobile HotSpot - Prepaid LG Optimus Exceed 2
[Device-Specific Instructions]
LG Optimus Exceed™ 2: Setting Up Mobile Hotspot
[Interactive Simulation]
Discover how to activate mobile hotspot and modfiy its security settings on your LG Optimus Exceed 2.

Internet & Web Browser

LG Optimus Exceed™ 2: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website so you can always find it on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Navigating to a Website
[Interactive Simulation]
An interactive guide for finding a website on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Opening and Closing a Web Browser Window
[Interactive Simulation]
A visual walkthrough of opening and closing a new window in the web browser of your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Searching The Web by Voice
[Interactive Simulation]
Discover how to search the web with your voice using your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Switching Between Web Browser Windows
[Interactive Simulation]
Learn how to switch between windows in the web browser of your LG Optimus Exceed 2.
Web Browser - Prepaid LG Optimus Exceed 2
[Device-Specific Instructions]
Websites - Prepaid LG Optimus Exceed 2
[Device-Specific Instructions]

Language

LG Optimus Exceed™ 2: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your LG Optimus Exceed 2.

Lock, Unlock, Password & Security

LG Optimus Exceed™ 2: Unlocking the Screen
[Interactive Simulation]
An interactive guide for unlocking the screen, which helps keep you from using your LG Optimus Exceed 2 while in your pocket or purse.

Memory/Storage

Check Memory - Prepaid LG Optimus Exceed 2
[Device-Specific Instructions]
LG Optimus Exceed™ 2: Inserting a microSD Card
[Interactive Simulation]
Learn how to insert a microSD card into your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Removing a microSD Card
[Interactive Simulation]
Learn how to remove a microSD card from your LG Optimus Exceed 2.

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.

Navigating & Multitasking

LG Optimus Exceed™ 2: Accessing and Closing Open Apps
[Interactive Simulation]
An interactive guide for accessing and closing open apps on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Accessing and Clearing the Notification Panel
[Interactive Simulation]
Learn how to access and clear the Notification Panel on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the most important features of your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Navigating Multiple Home Screens
[Interactive Simulation]
Learn how to swipe between Home screens on your LG Optimus Exceed 2.

Near Field Communication (NFC)

Tap & Pay - Prepaid LG Optimus Exceed 2
[Device-Specific Instructions]

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Software Update - Software Upgrade Assistant (LG)
[Device-Specific Instructions]
If you need help/assistance upgrading the software on your LG device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Repair Assistant - Software Upgrade Assistant (LG)
[Device-Specific Instructions]
If you need help or assistance repairing the software on your LG device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
LG Optimus Exceed 2 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Factory Data Reset (Powered Off) - Prepaid LG Optimus Exceed™ 2
[Device-Specific Instructions]
A hard reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard...
Reset All Settings - Prepaid LG Optimus Exceed™ 2
[Device-Specific Instructions]
Restoring your device to default settings helps when the device crashes and resets itself or when apps freeze/hang or reset the device. Performing these steps resets all system settings (e.g., ringtones, sound settings, display settings, etc.) back to their default values. Personal data such as downloaded...

Sounds, Volume & Audio

Set Ringtones - Prepaid LG Optimus Exceed 2
[Device-Specific Instructions]
Alerts - Prepaid LG Optimus Exceed 2
[Device-Specific Instructions]
Speakerphone - Prepaid LG Optimus Exceed 2
[Device-Specific Instructions]
Vibrate Mode - Prepaid LG Optimus Exceed 2
[Device-Specific Instructions]

Text & Multimedia Messaging

Picture / Video Messaging email address
[Device-Specific Instructions]
LG Optimus Exceed™ 2: Attaching a Video to a Text Message
[Interactive Simulation]
Discover how to attach a video to a text message on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Forwarding a Text Message
[Interactive Simulation]
Learn how to forward a text message using your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Ignoring a Call and Replying with a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and responding to the caller with a text message on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Sending a Text Message
[Interactive Simulation]
Discover how to send a text message using your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Sending a Text Message to a Group
[Interactive Simulation]
Discover how to send a text message to a group using your LG Optimus Exceed 2.
Text Message Signature - Android™
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

LG Optimus Exceed™ 2: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to capture and view screenshots using your LG Optimus Exceed 2.

Visual & Hearing Accessibility

TTY Settings - Prepaid LG Optimus Exceed 2
[Device-Specific Instructions]

Wallpapers/Theme

LG Optimus Exceed™ 2: Changing the Wallpaper
[Interactive Simulation]
Learn how to change the wallpaper or background on your LG Optimus Exceed 2.
LG Optimus Exceed™ 2: Setting a Picture as Wallpaper
[Interactive Simulation]
Learn how to set a picture as the Home screen background on your LG Optimus Exceed 2.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Auto Switch Between Wi-Fi & Mobile Data Networks - Prepaid LG Optimus Exceed™ 2
[Device-Specific Instructions]
To automatically switch from a weak or unstable Wi-Fi network to the Verizon Wireless cellular network to preserve a consistent data connection, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
LG Optimus Exceed™ 2: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your LG Optimus Exceed 2 to connect to the Internet using a Wi-Fi network.
Wi-Fi On/Off - Prepaid LG Optimus Exceed 2
[Device-Specific Instructions]

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