Other Wireless Topics

Find information about Verizon's community service, customer satisfaction, account protection, accessibility and other company initiatives.
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Samsung Galaxy Tab A (8.0)
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Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
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Cadence by Kyocera
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Verizon Wireless Home Phone
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Pixel™, Phone by Google
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
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GizmoGadget™ by LG
moto g6
Google Pixel 2
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Motorola moto z2 force edition
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G7 ThinQ
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DROID MAXX by MOTOROLA
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V20™
KYOCERA DuraXVLTE
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
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Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon LTE Internet and Home Phone
Pixel™ XL, Phone by Google
ASUS ZenFone™ V
Moto Z Droid Edition
Stylo™ 2 V
Verizon MiFi® 4G LTE Global USB Modem U620L
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy Core Prime™
LG G4™
Droid Turbo in Ballistic Nylon
Hum+ by Verizon
DuraForce PRO with Sapphire Shield
Samsung Galaxy J1™ Prepaid
Samsung Convoy® 4
ZTE Blade™ Vantage Prepaid
Microsoft Surface 3
DuraXV
Verizon Wear24™
GizmoPal™
LG K8 V
LG Cosmos™ 3
ZTE Cymbal® LTE
Motorola moto e4 plus™
PRIV™ by BlackBerry®
Ellipsis® Jetpack® MHS800L
Apple® iPhone® 4s
GizmoPal® 2 by LG
Samsung Galaxy Note® 3
Galaxy J3 Mission
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG G3
Verizon Verizon SmartHub with Voice
LG Optimus Zone™ 3
ZenFone™ V Live
Samsung Gear S3 frontier
Samsung Galaxy S6 edge +
DROID MAXX 2
Verizon Wireless Home Phone T2000
Motorola moto e5 play
BlackBerry® Bold™ 9930 smartphone
LG V30®
Verizon 4G LTE USB Modem 551L
Verizon Global USB Modem USB730L
Samsung Galaxy S® III
Verizon Ellipsis® 10
Samsung 4G LTE Network Extender 2
Galaxy J7 V (2nd Gen.)
Toyota Connected Car
Moto G Play
Kyocera DuraXV+
LG V10™
LTE Internet (Installed)
LG Exalt™
Apple® iPad® (6th Generation) 9.7-inch
Galaxy Tab E
Sonim XP5
ZenPad™ Z10
Samsung Convoy™ 3
Samsung Galaxy S® 6 edge
ZenPad™ Z8
DROID MINI by MOTOROLA
Galaxy J3 V (3rd Gen.)
Moto X™ by Motorola
DROID RAZR M by MOTOROLA
BlackBerry Classic
moto g6 play
ASUS ZenPad™ Z8s
LG Extravert™ 2
Apple® iPad® (9.7-inch)
Brigadier™ by Kyocera
Samsung Galaxy J3 (3rd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Ravine® 2
Casio G'zOne Commando®
Verizon 4G LTE USB Modem UML295
Sony Xperia® Z3v
Samsung Convoy™ 2
LG ZONE® 4
Ellipsis™ Jetpack® MHS815L
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity™ II
HTC One® (M8)
Samsung Galaxy J7 (2nd Gen.)
LG K4™ LTE
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BlackBerry® Q10 smartphone
HTC 10™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Revere®
Humx
Samsung Galaxy Tab S3
LG G2
LG G Vista
Apple® iPad Pro® (12.9-inch)
Casio G'zOne Commando® 4G LTE
Apple® iPad Pro® (10.5-inch)
Apple® iPad Air® 2
LG G Pad 8.3 LTE
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
Verizon Ellipsis® 8 HD
ASUS ZenFone™ AR
Gear S2
Gear S®
Samsung Galaxy S® 4 mini
Samsung Brightside™
Arlo Go
Verizon GizmoTab™
DROID ULTRA by MOTOROLA
Samsung Convoy™
BlackBerry® Z10 smartphone
Samsung Galaxy Note® II
DROID RAZR by MOTOROLA
Samsung Galaxy Book
Casio G'zOne Ravine®
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HTC Desire® 530
Verizon Wireless USB760 Modem
HTC One M9
BlackBerry® Z30 smartphone
LG Octane™
BlackBerry® Bold 9650 smartphone
Apple® iPad Pro®
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Galaxy Tab® 2 (7.0)
LG Accolade™
Samsung Galaxy Note® 10.1
Nokia Lumia 928
HTC One®
Apple® iPad® with Wi-Fi + 4G
Samsung Haven™
Moto X™ (2nd Gen.)
LG Cosmos™ 2
HP Elite x2 1012
HTC Desire® 526
LG Revere® 2
Samsung Intensity™ III
Samsung Gusto®
Samsung Galaxy Tab S2
HTC Desire® 626
Apple® iPad mini® 4
Apple® iPad®
Apple® iPad Pro® (9.7-inch)
DROID RAZR MAXX HD by MOTOROLA
Apple® iPad Air®
Samsung Galaxy Tab® 4 (10.1)
LG VX8300
Galaxy Note® Edge
Samsung Knack™
Yealink One TalkSM IP DECT Phone Bundle
LG enV®3
LG 4G LTE USB Modem VL600
LG Terra™
Samsung Galaxy Camera®
Samsung Galaxy Tab® 2 (10.1)
Motorola MOTO™ W755
Nokia Lumia 822
LG Exalt™II
Spartan GoCam™
Apple® iPad mini™
LG G Pad™ X8.3
Samsung Gear S3 classic
G Pad™ 7.0 LTE
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Hotshot™
Nexus 6
LG Cosmos™ Touch
Ellipsis® Kids
Casio G'zOne Boulder®
Samsung Galaxy Tab® 4 (8.0)
Motorola Barrage™
Sony Xperia® Z2
Samsung Galaxy S® III mini
Samsung Smooth™
LG enV®2
Samsung Galaxy Tab® (10.1)
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Verizon Ellipsis® 10 HD
LG Cosmos™
LG VX5500
HTC One® (M8) for Windows®
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG Extravert™
Samsung Alias™ 2
Casio G'zOne Rock™
LG enV® TOUCH
Lexus Connected Car
Samsung Intensity™
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia Icon
Watch Urbane™ 2nd Edition LTE
DROID DNA by HTC
G Pad™ 10.1 LTE
Verizon Wireless UM175 USB Modem
Verizon Wireless G'zOne Type-S
LG VX5400
DROID RAZR HD by MOTOROLA
Lancet™ for Android™
Motorola XOOM™ 4G LTE
Pantech Jest™ 2
Lucid™3 by LG
Nokia Lumia 2520
Samsung Galaxy Stellar™
DROID RAZR MAXX by MOTOROLA
Motorola W385
Apple® iPad mini™ 3
Samsung SCH-u340
HTC Desire® 612
Verizon Wireless PC5750 PC Card
Samsung Galaxy Tab® S
Samsung Galaxy Note® 10.1 2014 Edition
Verizon Wireless Escapade®
HTC One® remix
Enact™ by LG
Samsung Galaxy Note® Pro
Samsung SCH-u430
HP Spectre x2
Samsung Gear S2 classic
LG VX8360
Samsung Galaxy™ Stratosphere™ II
Samsung SCH-a870
Google Nexus 7
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
DROID 4 by MOTOROLA
Lucid™ by LG
Lancet™
Hydro ELITE by KYOCERA
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX8350
Samsung SCH-u410
Samsung Reality™
Moto X™ - Designed by You (2nd Generation)
Lucid™2 by LG
LG VX5300
Galaxy Nexus by Samsung
Verizon Wireless Coupe™
Motorola V325i
Apple® iPad® with Retina display
LG VX5200
Motorola V325
Samsung SCH-u540
LG VX3300
Verizon Wireless CDM8975
LG VX3200
Motorola W315
LG Clout™
Samsung SCH-a650
Motorola V325xi
Luge™ by Motorola Prepaid
Motorola Entice™
Samsung SCH-a630
moto z3
Motorola RAZR V3m in Gray
Samsung Galaxy Note9

Area Code Overlays

California 619 / 858 Boundary Elimination Area Code Overlay FAQs
[FAQs]
619 is a new area code for California. Learn more about the new calling instructions, start date and a map of the affected area.
California 805 / 820 Area Code Overlay FAQs
[FAQs]
820 is a new area code for California. Learn more about the new calling instructions, start date and a map of the affected area.
California 916 / 279 Area Code Overlay FAQs
[FAQs]
279 is a new area code for California. Learn more about the new calling instructions, start date and a map of the affected area.
New Jersey 609 / 640 Area Code Overlay FAQs
[FAQs]
640 is a new area code for New Jersey. Learn more about the new calling instructions, start date and a map of the affected area.
Pennsylvania 445 Overlay for Area Codes 215 and 267 FAQs
[FAQs]
445 is a new area code for Pennsylvania. Learn more about the new calling instructions, start date and a map of the affected area.

Legal Notices & Information

Important Information About HD Voice
[Important Consumer Information]
Important consumer information about how HD Voice works on the Verizon 4G LTE network.
Terms & Conditions: Wi-Fi Calling
[Important Consumer Information]
Important consumer information about Wi-Fi Calling.
Terms & Conditions - Caller Name ID
[Important Consumer Information]
Verizon Wireless Terms & Conditions for the Caller Name ID application/service.
Hum Terms of Service
[Important Consumer Information]
Verizon Wireless service terms and conditions for Hum by Verizon.
Cell Equipment Issue Resolution
[General Information]
McAfee® Mobile Products End User License Agreement
[Important Consumer Information]
End User License Agreement for the McAfee Mobile Products software.
Caller ID Issue Resolution
[General Information]
Arbitration and Mediation FAQs
[FAQs]
Information about arbitration and mediation for disputes with Verizon Wireless.
My Verizon Mobile App End User License Agreement
[Important Consumer Information]
Verizon Wireless service end user license agreement for the My Verizon Mobile App.
Verizon Networkfleet Hardware and Services Addendum to Verizon Wireless End Customer Agreement
[Important Consumer Information]
Verizon Wireless service terms and conditions for Networkfleet.
Wireless Location Based Services
[Important Consumer Information]
Important information about the Location Based Services on your Wireless device.
Verizon Smart Family (Formerly Verizon FamilyBase) Issue Resolution
[General Information]
What to do if you've received a text message regarding a FamilyBase service ticket.
Near Field Communications Disclosure
[Important Consumer Information]
Important disclosure about Near Field Communications (NFC) technology.
Voicemail Issue Resolution
[General Information]
Asurion End User License Agreement
[Important Consumer Information]
The End User License Agreement for Asurion.
Data Usage Alerts Issue Resolution
[General Information]
Service issue resolution.
Mediation Request
[PDF]
Mediation Request form for Verizon Wireless dispute resolution.
Network Performing as Expected
[General Information]
Service/Device Issue Resolution
[General Information]
Verizon Up Program Terms
[Important Consumer Information]
Verizon Wireless Terms & Conditions for Verizon Up.

Product Terms & Conditions

NumberShare - Terms & Conditions
[Important Consumer Information]
Terms and conditions for NumberShare.
Equipment Protection - Terms & Conditions
[Important Consumer Information]
Terms & Conditions for Wireless Phone Protection and Extended Limited Warranty.
International Services (from outside the US) - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for International Services while traveling outside the US.
Annual Upgrade Program Terms and Conditions
[Important Consumer Information]
Verizon Wireless service terms and conditions.
Roadside Assistance - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for Roadside Assistance provided by Signature Motor Club, Inc.
Ringback Tones - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for Ringback Tones.
License Agreement for NFL Mobile App
[Important Consumer Information]
The Verizon Wireless License Agreement for the use of the NFL Mobile App.
Ring Tones & Ringback Tones - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for Ringtones and Ringback Tones Service.
Data Plans & Features - Terms & Conditions
[Important Consumer Information]
Terms & Conditions for Data Services, Plans & Features.
Data Gift Terms and Conditions
[Important Consumer Information]
Verizon Wireless service terms and conditions.
International Services (from inside the US) - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for International Services from inside the US.
Terms & Conditions - Visual Voicemail
[Important Consumer Information]
Verizon Wireless Terms & Conditions for the Visual Voicemail service.
One Talk from Verizon - Terms and Conditions
[Important Consumer Information]
Verizon Wireless service terms and conditions.
Mobile Broadband / National Access - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for Mobile Broadband / National Access.
Text, Picture and Video Messaging - Terms & Conditions
[Important Consumer Information]
Terms & Conditions for the Text, Picture and Video Messaging service.
Text Messaging, Premium Text Messaging, Text Alerts and Instant Messaging - Terms & Conditions
[Important Consumer Information]
Terms & Conditions for Text Messaging, Premium Text Messaging, Text Alerts and Instant Messaging services.
Protection Plan - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for the Verizon LTE Internet (Instaleld) Protection Plan.
Tech Coach - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for the Tech Coach service.
International Long Distance Value Plan - Terms & Conditions
[Important Consumer Information]
Terms & Conditions for the International Value Plan rates.
Important Plan Information
[Important Consumer Information]
Verizon Wireless service terms and conditions.
Terms & Conditions - LTE Internet (Installed)
[Important Consumer Information]
Verizon Wireless Terms & Conditions for the LTE Internet (Installed) service.
Usage Controls - Terms & Conditions
[Important Consumer Information]
Terms & Conditions for Verizon Wireless Usage Controls.
IMPORTANT INFORMATION ABOUT YOUR VERIZON LTE Internet and Home Phone DEVICE (Device) AND VERIZON LTE Internet and Home Phone SERVICE (Service) - Terms & Conditions
[Important Consumer Information]
Important 911 emergency response information and service usage and limitations of your LTE Internet and Home Phone.
Terms & Conditions - Sync & Connect
[Important Consumer Information]
Verizon Wireless Terms & Conditions for Sync & Connect.
Unlimited Mobile to Mobile Messaging Bundle - Terms & Conditions
[Important Consumer Information]
Terms & Conditions for the Unlimited Mobile to Mobile Messaging Bundle.
4G LTE Broadband Router - Important Consumer Information
[Important Consumer Information]
Important information about your 4G LTE Broadband Router and Radio Frequency Emissions.
International Long Distance (I-Dial) - Terms & Conditions
[Important Consumer Information]
Terms & Conditions for International Long Distance dialing capability (I-Dial) service.
Services Terms and Conditions
[Important Consumer Information]
Verizon Wireless service terms and conditions.
Wireless Home Phone - Terms & Conditions
[Important Consumer Information]
Terms & Conditions for your Wireless Home Phone Adaptor Device and Wireless Home Phone Service.
Push To Talk - Terms & Conditions
[Important Consumer Information]
Terms & Conditions for Push to Talk on BlackBerry devices.
V CAST Terms and Conditions
[Important Consumer Information]
Terms & Conditions for V CAST.
4G LTE Router - Important Consumer Information
[Important Consumer Information]
Important information about your 4G LTE Router and Radio Frequency Emissions.
Mobile Web - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for the Mobile Web service.
Terms & Conditions - INDYCAR Mobile App
[Important Consumer Information]
Verizon Wireless Terms & Conditions for the INDYCAR Mobile App.
Backup Assistant - Terms & Conditions
[Important Consumer Information]
Terms & Conditions for Backup Assistant from Verizon Wireless.
Backup Assistant Plus- Terms & Conditions
[Important Consumer Information]
Terms & Conditions for Backup Assistant Plus from Verizon Wireless.
Family Locator - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for the Family Locator service.
Get It Now® - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for the Get it Now service.
TALKS for Verizon Wireless - Terms & Conditions
[Important Consumer Information]
Terms & Conditions and End User License Agreement for TALKS for Verizon Wireless.
TERMS AND CONDITIONS FOR THE VERIZON SUPPORT & PROTECTION APP
[Important Consumer Information]
Terms of Service contract for the Verizon Support & Protection App.
Terms & Conditions - Verizon Cloud
[Important Consumer Information]
Verizon Wireless Terms & Conditions for the Verizon Cloud service.
Verizon Messages (Message+) - Terms and Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for the Verizon Message+ service.
Consumer Licensing Agreement
[General Information]
Enterprise Licensing Agreement
[General Information]
Field Force Manager - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for the Field Force Manager service.
IMPORTANT INFORMATION ABOUT YOUR VERIZON SMARTHUB DEVICE (Device) and SERVICE (Service) - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for your Verizon SmartHub Device and Service.
International Long Distance Prepaid (from inside the US) - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for International Long Distance calling from inside the US for Prepaid.
License Agreement for AppFlash
[Important Consumer Information]
AppFlash License Agreement.
Prepaid International TravelPass Services (While traveling outside the U.S.) - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for Prepaid International TravelPass Services (while traveling outside the US).
Samsung Galaxy Note9 Buy One, Get One Free Promo - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for the Samsung Galaxy Note9 Buy One, Get One Free Promo.
Share Name ID - Terms & Conditions
[Important Consumer Information]
Verizon Wireless Terms & Conditions for Share Name ID.
Terms & Conditions - Prepaid Auto Pay
[Important Consumer Information]
Verizon Wireless Terms & Conditions for Prepaid Auto Pay.
Terms & Conditions - Prepaid International Long Distance
[Important Consumer Information]
Verizon Wireless Terms & Conditions for Prepaid International long distance.
Terms & Conditions - Verizon Smart Family
[Important Consumer Information]
Verizon Wireless Terms & Conditions for the Verizon Smart Family service.
Terms and Conditions - Device Trade-in Program
[Important Consumer Information]
Verizon Wireless Terms & Conditions for your Device Trade-in Program.
Terms of Service for the Verizon Safe Wi-Fi App
[Important Consumer Information]
Verizon Wireless Terms of Service for the Safe Wi-Fi app.
Terms of Service for the Verizon Security & Privacy App
[Important Consumer Information]
Terms of service or the Verizon Security & Privacy App.
VZ Navigator App - Terms & Conditions
[Important Consumer Information]
Terms & Conditions for using VZ Navigator

Verizon Wireless Policies

Transfer your service FAQs
[FAQs]
Learn how to transfer a wireless number and billing responsibility to another person, and get status updates and automated assistance to complete the process.
Security Deposit Refund FAQs
[FAQs]
Answers to common questions about the security deposit refund, including what it is and how to get it.
Verizon Wireless' Use of a Unique Identifier Header (UIDH)
[FAQs]
Frequently asked questions about the Unique Identifier Header.
Prepaid – Terms & Conditions
[Important Consumer Information]
Important information about Verizon Wireless Prepaid Calling Plans.
Network Real Estate FAQs
[FAQs]
Information for current Verizon Wireless Network Real Estate landlords or potential landlords.
Business and Marketing Insights FAQs
[FAQs]
Learn more about Business and Marketing Insights.
Device Installment Privacy Notice FAQs
[FAQs]
Learn more about the Device Installment Privacy Notice, the types of information we collect, and how it is used.
Verizon Employee Phone Program (EPP) FAQs
[FAQs]
Learn about how to qualify for the Verizon Employee Phone Program (EPP).

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