# Codes FAQs

This page explains how to use # (pound) codes on your mobile phone to get important account information, like your account balance and data usage.

General Information

  1. How can I check my account balance from my phone?

    Call #BAL (# 225) to find out the current balance on your account. Here are some other commonly used # codes that may be helpful to you:

  2. How can I check my data usage?

    There are a few ways to check your data usage:

    • Call #DATA from your mobile phone (airtime free)

    • Sign in to My Verizon to check your data usage. Your usage will be displayed on the Overview page after signing in.

    • If you have a compatible smartphone, open the My Verizon app to see your usage detail. You won't be charged data usage to use the app.

    If you’re concerned about data overages, the new Verizon Plan gives you more data, Carryover Data and Safety Mode to help you avoid unexpected charges. Learn more about the new Verizon Plan.

  3. When I check my usage by calling #MIN or #DATA on my phone, how frequently is the information updated?

    #MIN and #DATA are estimates of the minutes and data used since the date of your last statement. They're typically updated within the last 24 hours, but the minutes estimate may not include usage outside your local calling area (i.e., roaming usage).

  4. When I call #DATA from my mobile phone to check my data usage, what types of data does it include?

    Your data usage includes:

    • MB or GB used while accessing the internet
    • MB or GB used while accessing any apps that use an internet connection to work (e.g., some games, email, Facebook®, etc.)
    • Multimedia messages

    Note: You won't receive information regarding minutes of use.

  5. How do I check my calling minute usage from my phone?

    To check your calling minute usage from your Verizon Wireless phone:

    1. Call #MIN (# 646).
    2. If you're on a plan that shares minutes between multiple lines, you'll have the option to listen to the total minute usage after hearing your individual usage.
    3. A free text message will be sent to your phone with the minute usage for your account.

    You've successfully checked your calling minute usage.

  6. I checked my minute or data usage by dialing #MIN or #DATA on my mobile phone. When do the minute and data usages start over?

    Your minutes and data allowances start over at midnight of the last day of your bill period.

    To identify your bill period, go to the My Bill page in My Verizon. Your bill period will appear at the top of the Bill Summary section.

    If you’re concerned about data overages, the new Verizon Plan gives you more data, Carryover Data and Safety Mode to help you avoid unexpected charges. Learn more about the new Verizon Plan.

  7. Are there other # (pound) codes?

    Yes, you can review all of our # functions in our Glossary.

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